Dogtopia of Bethpage

Everyone there is super nice and friendly. The place itself looks very clean. My pup just started going there 1/2 days and once a week. He seems to like going there, hopefully he’ll continue being happy. I will update my review in 6 months. Thank you.

Our dog has been attending Dogtopia 1x a week since she was 4 months old. She has come home with a couple of puncture wounds here and there due to rough play, which I understand happens from time to time. She plays rough and is still very puppy like. Considering our overall pleasant experience, we decided to board her for 9 nights while we went on vacation. I checked in on her throughout our time away, and the staff was very responsive and even sent pictures of her, too! The cameras in the facility are definitely an added piece of reassurance and allowed me to peak in on her throughout our vacation.I recently picked her up and she was happy, but also completely unphased by my arrival, which to me, says so much! All her belongings were returned to us just as we had delivered them. In speaking with the staff, I could tell they really care for her. They gave me plenty of details regarding how she did during her stay. It is such a relief to know that our pup is taken care of when we can’t be with her. I will definitely be using them again!

Boarded my dog for 2 nights and 3 days here. It was great to be able to watch him interact with the other pups. The team also was great. As they also interacted with the dogs and gave them attention. I definitely recommend Dogtopia for overnight boarding.

Dogtopia is a great place to bring my dog Lily. Whether it be during my long workday so that someone is looking after he,r or if I go away for a weekend..... Its good to know that they have such caring people that truly love animals taking care of my Lily!

I took my rescue pup, Zoey to gather information. The manager, Ross offered to give me a tour of thefacility & have Zoey do a meet & greet, right then & there. The facility is very nice & clean. While Zoey was in with the keeper, who she very happily went with, being evaluated, Ross told me about different options, should I want to sign my girl up & about all the special, fun events they have. A few things stood out: The rooms are temperture controlled; they divide the play groups by the pups weight; they always have a keeper/trainer in the room; there is scheduled quiet crated rest time; they have special fun events; everyone I met were upbeat & friendly And my recently adopted rescue was comfortable & wanted to go back in when we were leaving. A plus for me, they have webcams, so you can watch your precious furbaby. I signed my girl up for 2 full days (which has its own perks). After seeing how much Zoey enjoyed herself & was excited to return, I can highly recommend the Bethpage Dogtopia to other dog parents.

The staff is very friendly and welcoming. They have an outdoor area in addition to the indoor playrooms. It’s all kept very clean. They’re able to take reservations on short notice. And my dog can get a bath at the end of a day of day care. He’s always happy to go there!

The staff is amazing! They took time to explain the process answered all our questions in detail. Our doggo had a super fun time! He didnt want to leave after just his first few hours for the meet and greet!! They have a camera for you to look in anytime. We will be sending him weekly and plan to board him when we need it. The facility is well maintained and secure. They are also opening a secure outside area for the doggies to play in the summer. Def recommend this place!

Our pup LOVES it here. They are so accommodating and there’s always someone in the room watching over the pups and playing with them. The facility is very clean. Our picky girl doesn’t even look back when we drop her off! And in addition to the webcams they send pictures!

Staff is very friendly and seems to care about the dogs. I came seeking a safe environment to take care of my pup when Im unavailable and they seem like a great fit!

Lucy and a blast playing with all of the pups. I enjoyed being able to see her on camera while away. Ross and the team do a wonderful job. She also come back smelling amazing ❤️🐶

Our dog loves coming here! The staff is so friendly and welcoming and I am confident she’s in good hands all day while we are at work!

Sammy enjoys his days at Dogtopia. They plan so many activities. The staff and management are knowledgeable and caring. Our family loves Dogtopia.

We left our baby with Dogtopia Bethpage for boarding. When we went to pick him up - his neck and side area was covered w poop n all yellowish on the body. Upon asking the front desk guy what happened. He said oh nothing. If u want i can give him bath n u guys have to wait couple of hrs. I was so shocked on his behavior n even to begin the conversation. Why was my dog covered w poop and his nose was bleeding. I would never trust them and will never ever recommend anyone to leave their furry babies w them.

Unfortunately I do not having many, if any, kind things to say about my experience.My dog stayed at Dogtopia for 9 days, during his stay he was never provided with his bed or blanket that we left with him at drop off. I know this because at pickup the incorrect items were brought out to us, after saying that was the wrong stuff the correct stuff was brought out and we were told oh we didnt know who this belonged to and it had a piece of tape on it with DogName???. They could have called us and asked what his items looked like.When picking him up, he was standoffish and exhausted but we chalked it up to him playing more than he typically does for 9 days. He fell asleep immediately when he got into the car, woke up to walk in the house, and stayed asleep until the next morning. He woke up the next day with a runny nose and goopy eyes. Our dog continued to be exhausted for the next 48 hours, including the other symptoms of runny nose and goopy eyes. Finally came the labored breathing, cough, and reverse cough.We took our pup to the vet where he was prescribed antibiotics to treat kennel cough. After our dog being home and sick for 3 days, the two other dogs from the household started showing the same symptoms and got brought into the vet to be treated. They were also diagnosed with kennel cough.After getting a diagnosis, I called Dogtopia to let them know that our dog that stayed with them has been diagnosed with kennel cough so they could inform other dogs that he was in contact with. Of course a sick dog is upsetting, but things happen you cannot avoid all illnesses its just like kids getting sick at school!Besides being sick, he is extremely skiddish and standoffish since returning home from his boarding stay. Prior to his stay he was active and outgoing.They reply we got is why this review is SO negative. The managers and owner BOTH told us on various phone calls that No dog has ever gotten sick from our establishment, Your dog was probably sick before he came, Your other dogs probably got him sick etc.There was little to no care about how our dog was/is doing, there was a strong refusal to cover our vet bill, and just a complete denial for any responsibility.I will never recommend Dogtopia to anyone for the lack of compassion or accountability.

My dog is always greeted with a friendly welcome and she happily goes into daycare with the staff. I also appreciate that there is a shorter wait time than other daycares when I pick her up. She is happy and exhausted when she comes home. In the past at other daycares, she would come home a little stinky but that has not happened and she always seems well taken care of. I also really like being able to watch her on the camera while she is there so that I know that she is OK.

Unfortunately my dog was bitten by a dog that had bitten 2 other dogs. This dog was allowed to stay with the other dogs. This facility knowing the problem dog only had one handler with at least 10 dogs in the room. I bring my dog there with some confidence these dogs are not aggressive. I can understand once but three times???

The staff is terrific. Our dog, Tucker LOVES this place! He jumps out of the car and runs right in. We love that he is getting exercise and learning how to socialize with other dogs. He goes 2x a week and we’ve boarded and groomed him here too. We are very happy customers! Highly recommend them!

This Place is amazing! I have been bringing my dogs almost every morning since the day they opened. Every morning my dogs run down the stairs and go crazy at the door knowing they are going to doggy daycare. Everyone is awesome, friendly and takes great care of the dogs. The place is always so neat and clean. It’s very reassuring knowing I can open up the app and watch the cameras to see my dogs running around and having the time of their lives. Kelsey is absolutely amazing My dogs light up when they see her, she cares for my dogs as if they were her own! Sam is amazingly friendly, welcoming and helpful at the front desk. Katie the manager is super friendly and is super knowledgeable on the wellness, training and caring for dogs. 100 out of 10 I will never bring my dogs anywhere else.

My dog was bit while in day care for less than 5 hours. I only got a phone call back when I posted on social media. Terrible customer service-denied my dog was bit there-said they have magical other cameras that capture everything that I wasn’t allowed to see. A little suspicious no? Finally when manager called me back a week later she told me “we don’t pay for vet bills so I don’t know what you’re looking for here”. I sat in animal hospital for hours $$$$ never was offered even a refund for my “evaluation” that day. Don’t send your dog here unless you want a headache and aggravation for weeks to come.

WARNING!! Do not take your dog here. Read all reviews on Yelp, and Glassdoor (past employees admit through reviews they are instructed to lie to pet parents, not disclose if their dog was attacked). Only given one star as required by Google.We normally take our pooch to another doggy day, but due to the holiday weekend and needing to travel out of state for a family emergency we decided to try Dogtopia of Bethpage.We were lured in by the sense of security with the cameras and the staff. This was our biggest mistake.When we picked up our dog same day a little bit before close, we were advised that our dog received scratches and protocol required they wipe it with a cloth and place liquid skin on the area. I asked if our dog required basic first aid why were we not informed and called. I was told it was protocol, and the scratches were small.Once we saw our dog, I informed the front desk woman that this was not a scratch, but a laceration and we should have notified immediately. Our dog was fearful and wreaked of urine. She had deep lacerations on the pads of her paws, they were ripped, bloody and red. I further inquired how this could happen if dogs were constantly supervised. She had no answer and only offered to have a manager call me back on Monday.After some additional calling I eventually received a call. The manager could only apologize and said our dog was injured during rough play. I again inquired how can there by rough play if all dogs are being supervised? Also, how did the pads of her paws get shredded and torn up. No answer was provided. Clearly the manager could not tell what happened and had no answers. I told her sorry was not sufficient and it was not good enough.Our dog could not walk properly for two days following her visit. We had to keep her paws bandaged.Please note we had requested several times to have access to access to watch while we were away and check in. It was not provided. They have also not provided the footage after the fact.I have requested a call from the owner of the franchise three times and the owner has not returned my call.

My dog had been going for a month or so now and it had been great! Today I was informed my 6 month old puppy would be moved into the big dog room due to her size. Ok… However, as I watched the cameras I saw the other dogs were much bigger than her and didn’t seem to keen on a puppy in the room.I watched her get nipped, pushed into the wall by bigger dogs, and her running away stressed and scared. No one stopped it.I called and asked to have her moved back to small room as size and temperament should be considered (at her meet and greet she was labeled shy and timid). I was then told very rudely she would be moved today but needed to get used to the other room and she plays “violently”. This was never mentioned and then denied at pickup. And the other dogs who made my dog afraid aren’t playing “violently”??This is one of the more expensive dog daycare around (with and up charge for EVERYTHING!!) and they can’t take the time to open their third room to place dogs by size, age, and temperament. Very disappointed and saddenedWorst part is when I got home I found a piece of their rubber mat on stuck on her paw and dried blood on her ear. Can’t say 100% it was from there. But my suspicions say yes..

Incredible place! I know my girl is in the safest hands here. She is always happy to go and tired coming home.

We were taking our dog to Camp Bow Wow in Hicksville until we ran into a few upsetting issues with them. We have since switched Dogtopia in Bethpage and couldnt be happier so far!We have a Vizsla, and he is a high-energy dog. Our previous day care kept putting him in the crate because of his energy. We check in regularly at Dogtopia and ALWAYS see him out playing with other pooches. Its very clear that the people at Dogtopia love our dog and care about him, and that couldnt mean more to us.We very highly recommend this place for day care and overnight stays, especially if you have a high-energy pup like ours (if you dont, they have rooms where lower-energy dogs are comfortable). So far, we have nothing but great things to say, and weve been going here for weeks now! Very happy with this place!UPDATE: It has been a few months that weve been taking our dog here now, and the place just seems to get better and better.We were concerned that the staff would lose interest in our dog after our experience at Camp Bow Wow in Hicksville. However, they seem to love him more and more as we continue to go. They know he loves bubbles, so they play bubbles with him and invited him to their bubble day. I also hear them talking about how playful he is and how much they love that he gets other dogs to play.After several months, were STILL enamored with Dogtopia and will continue trusting them with our pup (a HUGE deal for us) for many more to come.EDIT: Were still thrilled with Dogtopia of Bethpage, and our opinion of them has not changed in the slightest. They still LOVE our dog and treat him so, so well. I had to jump in here to add something, though. Our pup injured his hip (unrelated to Dogtopia!) and cant play or exercise for a few months. I called and asked if we could cancel our subscription for now. The manager sent over a cancellation form. I forgot to send it back, and they CALLED ME TO REMIND ME to send it!! Not only do they care about our dog, but they care about US more than they do our money. More than ever, I recommend Dogtopia of Bethpage! We wont send our pup anywhere else for daycare or overnight stays!

Amazing place to have your dog boarded, for daycare & grooming! This is the FIRST time my dog WAS NOT in a cage for the whole day while at boarding too!!!!!! They have cameras where you can check in on your dog to see what theyre doing when theyre open & that gives you peace of mind. AND they are honest about how much your dog eats by logging everything. Been going here for a year and could not be happier with my experience with the staff & my dog to get some socialization. I know go to the regular vet for medical stuff & Dogtopia for everything else! Wish I found them sooner.

Brought my Callie there today for an evaluation and a first time meet/greet. Everyone was beyond friendly and accommodating. From front desk to playroom staff and manager. I admit I watched on camera a bit and she had an amazing time. Best of all they took good care of her and I trusted them with her. Picked her up and she is happy, smiling and best of all for a puppy TIRED. Thanks Dogtopia of Bethpage. Will definitely be back soon.

I cannot recommend Dogtopia of Bethpage enough! I was so nervous sending my rescue to doggie daycare for the first time, but our experience has been so smooth and enjoyable. Every one of the staff members that weve met has been so friendly and professional, and its clear they love what what they do. They are always happy to answer questions and provide more info. The facility is brand new and super clean. I feel so at ease dropping off my dog knowing that hes about to have a fun day with people who care for him like their own.

My pup tails start wagging as soon as we pull into the parking lot!! He loves Dogtopia and enjoys his time there. It’a great they have cameras and you can watch your pup play all day. Prices are reasonable and we’ll worth every penny. I drive 40 minutes to drop my pup off, passing multiple doggy daycares lol. It’s worth the drive and I feel very confident leaving my pup there.

I was initially drawn to Dogtopia for its camera access and cleanliness. We went in for a Meet in Greet at 10:30 finished at 11 and decided to let her stay. Not even two hours later, I receive a phone call that my dog was injured during “rough play.” She had a deep puncture wound that warranted an ER visit. Upon further questioning, I found out no one was supervising the room. It wasn’t until she was bleeding that they realized what had happened and looked through the footage and declared it “not an attack, rather rough play.”When a new dog is introduced to the group more supervision would be necessary to avoid things like this. From the beginning, I was not able to access the cameras. I called multiple times to make them aware of the error message I kept getting when trying to log in which was never resolved. They will not provide the footage or pay for the vet bill. I left the place with my poor dog traumatized and with hundreds of dollars in vet bills. Of note, she’s been to other daycares and always goes to dog parks without any issues. I do appreciate the honesty of them calling me to tell me, calling me to check on Chai while she was in the ER, and not having to pay for the meet and greet fee. I would not be bringing Chai back due to safety concerns and lack of supervision. Considering this is one of the more expensive days cares, I expected more.

Staff is very nice to deal with good care for our dog zippy

Great place. Always very clean, smells good when I walk in. The air is comfortable. The front desk staff is amazing, super human and pet friendly. My dog is actual very comfortable coming here and she likes it. There are certain spots where she turns around when she walks in lol.

Dogtopia staff has done an amazing job and making my dogs and myself feel super comfortable. I love that you can see the dogs on camera so you know what they’re doing.Two of my dogs attend Dogtopia. One of them is super anxious and always has been. Bad separation anxiety and just not good around new people very suspicious of everything and everyone. The staff has done an AMAZING job at making him feel comfortable to the point when we pull up to the door he sprints out of the car and can’t get in fast enough.Thank your for all that you do in keeping our dogs safe!!!

First time using Dogtopia- the staff are very pleasant and knowledge. Got a tour of the facility and answered all of my questions. Everything was explained clearly. My dog had a great time there, and I was able to watch him play via the webcams they have.

Friendly service and staff. My dog loves it there so much. She gets so excited every time I drop her off. Good for dogs to socialize and exercise. Good as a daily or once in a while. A life saver when we go on long vacations!

BEWARE. If youre looking to send your dog off to a fight club, then this is the place.It originally started off great with the first few visits, but then... we get a call saying that some dog randomly lashed out and attacked our pup out of nowhere--puncturing his leg and drawing blood across his face and body.Their trained staff let this dog fight go on long enough for this to happen and wont show us the camera footage, wont claim any responsibility, wont communicate with us, has a manager thats always conveniently unavailable to talk next steps...etc.They literally washed their hands of the whole situation. Thankfully our dog survived the attack. But it makes you wonder of the risk and validity of their staff assessments before they allow a dog to board with them.if you look at the other negative reviews you will find a former employee actually proving my claim.

My baby, Harli Cooper, loves Dogtopia. She gets excited when we pull into the parking lot and comes home exhausted. The staff is wonderful. I visited a few other locations but Dogtopia is by far the best. For starters, the rooms are huge, clean and the webcam is a HUGE PLUS. 🐶❤️

My puppy Teddi has been coming here for 3 months now and she loves it! When I pull into the parking lot she cant get out of the car fast enough! Dogtopia has truly become her home away from home. The staff is absolutely amazing and the facility super clean!A BIG thank you for taking such good care of my furbaby :)

At first We loved dogtopia for our pupThen there was missed feeding, over use and timeout for over twenty mins, some more missed feedings, double charged no refund and forget trying to get in touch with a manager. Incompetent front desk who do not know how to handle customers. Also make sure to watch your pup on camera my boyfriend caught some stuff being missed by the staff in the rooms! Disturbing !!! I left a message the first few times for call to rectify situations, never heard a word. Now houndstown it is!

I have to share I have a beautiful pit Bull mix I don’t know because he is a rescue at 6 weeks old so we thought let have this beautiful baby pit have the best experience with this organization big they discriminate to pit bulls my dog was ask to walk through a back entrance mind you we arepYong the same money and the staff mafe my dog and I walk through the back this place is not fair to all brews they cater to smaller dogs labs and poddles. Don’t waste your money they stink unfortunately it’s a ashameJust watch who you trust your baby’s with weather human or dog. Sorry our experience was so negative but good luck 🍀 with all is best for you all 🙏🏻❤️

Filled out a form online casually regarding a meet and greet along with free day care for a day. They called and set it up just mentioning the meet and greet. Showed up with the dog she passed .Then awkwardly they asked me for $25 Um what am I am missing here. There was no mention of this and I said for what? I just brought my dog here to check this place out ? They are like she can stay for the day its $25. So I said there was no mention of this and I had filled out a coupon online saying it was free. They let it go because of that , I really had no intentions of dropping my dog off. . There really needs to be communication with potential clients regarding this I had witnessed them also do it to someone else while I was there. So on that note, not sure if I will be returning..

Wonderful staff , good business hours for working families .

Nice well trained staff with great hospitality.My dog always comes back happy.He enjoys the activities they make them do. Would highly recommend this place.

Houdini and Honey always have a great time playing and staying here. Honey always comes home exhausted from playing all day, love being able to watch them. Sam and the team are great!!

Staff is extremely nice and they took their time to get to know my dog, he is a rescue and a bit shy and made him feel comfortable. Thank you for looking after my dog.

Phenomenal service. Absolutely no problems or worries

My dog is a handful and they were great with himHis first time in day care was a success I was shockedThey explained everything and it all worked outPerfectly

Highly recommended! They are very experienced.

Webcam is great. Theres always someone with the dogs. What I like best is when we show up, everyone knows Chewies name.

Been bringing my dog for months all of a sudden he’s an issue not a reliable company.They single dogs out regardless of the temperament or not. The right hand doesn’t know what the left one is doing. They’re all over the place. Do not recommend. Total disappointment.

From the front desk, to the. Staff in the gym, toy box, and romper room, the staff is phenomenal! My dogs always have a great time when they are there.

Great team, very knowledgeable. Everyone is so friendly and they take excellent care of all dogs. Cleanliness is exceptional.

Great staff and a beautiful facility. Cant wait to bring Jax.

The staff are very professional and courteous. The establishment was very clean and sanitized. I love the fact that I can watch my dog on the webcam.

Extremely unprofessional. this place has people on the floor dealing with my dogs that havent been trained. an extreme danger to the environment because my dog was hurt and nobody cared.

My dog knows this place by name, he loves coming here. Great staff, reasonable rates, a great place to bring your dog for a day of fun or boarding.

Great people. Sam made onboarding easy. Great facility. Clean, calm, fun atmosphere for the pups. Live cam is priceless.

Everyone was so friendly and they went into so much detail when taking us through the tour of the facility and telling us about how everything works...They made us feel so comfortable with leaving our Parker there!

Awesome place where you can feel comfortable leaving your pet to be well taken care of and burn off some energy! Very clean and staff are excellent.

Went for a tour, great facilities. Will most definitely be taking my dog there vs. PetSmart any day..

Fun spa day for our pup

Sadly they changed the staff. My dog got bit and the other dog is still there and they did nothing about it.

The staff is extremely friendly! The place is clean and my dogs had a great time!!

Great for day care, boarding or just some play time!

The staff is incredibly friendly and the large facilities are impeccably clean for the dogs to enjoy.

My dog loves it here, very excited when I drop him off and happy and tiered when I pick him up.

Took my dog there for the 1st time and was very impressed with the cleanliness of the facility and the knowledgeable staff.

My best friend John brings his dog Sammy there and you can Viewty dogs by app very nice place well worth it.

Love this doggy daycare! Super nice staff and they take excellent care of my fur baby!

Great crew working at Dogtopia in Bethpage! Our pup loves it there!

Excellent place! Ease of appointment!Extremely Nice staff. This is my new place for now on!!

Our Bella loves it here. We took her last year and initially I wasn’t that happy but it seems like they revamped the whole system and have some great, friendly people working with our pups. I’ve tried another popular doggy daycare and I’m my opinion, this place has them beat. You can watch them on the camera and the staff is friendly and communicative. If I can’t see how many dogs are in the room, or even monitor how my dog behaves, I wouldn’t feel comfortable . She jumps out of the car when we pull up so I think she’s happy.

I love how they love my dog even though she is 100% energy all of the time

Dogs separated by size and energy levelWeb streaming to keep tabs on your pupCrew members are dog lovers, and very patient. Are very strict about immunizations, Which is good to keep all pups healthy

This place is amazing! It is spacious and clean. Staff is sooo friendly and great with the dogs! I love that the dogs get to place all day and late into the evening. Also, staff is there overnight with the dogs boarding. The BEST! I love the staff, the facility, the hours, the services - all of it! The dedication of the staff is amazing and extremely unique. My dog was boarding there over Christmas when the facility had an issue with the heat. The staff kept me fully informed as they carefully moved each dog to another facility. I will never forget this, and it just reinforced how amazing they are at the Bethpage facility! Kudos to your staff!!! And just as a point of reference, I have used other Dogtopia facilities and Bethpage is the BEST by far! I refer them to anyone who asks about daycare of boarding. I love the hours of daycare and the webcams.

The Cleanliness all throughout the facility is amazing and the attentiveness that is given to each and every dog is wonderful to watch. The cameras are an added bonus too. I definitely recommend Dogtopia in Bethpage to each and every dog owner. 10/10

Nice staff, friendly and helpful. The place is clean.

Our dog was having issue when I took him grooming at Petsmart. My boyfriend told me to check out Dogtopia and I did when they opened. A guy named Zach answered and explained to me what they were offering. Our dog has gone there three times and continues to enjoy going; transitions well from myself to whoever is at the front desk. Staff there is super friendly and willing to hear you out, especially when you’re feeling anxious. They treat Toby with such great care and seem to really enjoy seeing him for his appointments!

Perfect place for my puppy, he loves Dogtopia.

Clean, friendly and the staff is really nice!

Such nice staff. Clean facility. Wonderful!

Great clean facility with extremely passionate people.

Simple, friendly and convenient.

The staff is very kind and I like that there are live camera feeds so you can check on your pet during their stay.

Everything is great.

Nice place