I LOVE THE PAMPERED POOCH! The owners are so wonderful and actually care how your puppy looks when they leave the salon. Sidel has such a good repoire with the dogs. Fantastic
---I recently had an unexpected experience with my dogs groomer that left me feeling disappointed and inconvenienced. Throughout my interactions with her, I always found her to be a skilled and caring groomer who took great care of my pet. However, during my most recent visit, just as I was picking up my dog, she informed me that she could no longer groom them due to their size and the challenges it presented for her.While I respect her decision to prioritize her well-being and acknowledge any limitations she may have, I couldnt help but feel that the way this situation was handled was unprofessional. A last-minute cancellation without any prior notice put me in a difficult position, leaving me scrambling to find an alternative groomer for my pet.I believe that clear communication and providing clients with sufficient notice in such circumstances are essential aspects of professionalism in any service industry. A more proactive approach, such as giving me advance notice or recommending other groomers who could accommodate my dogs needs, would have been greatly appreciated.Despite this unfortunate turn of events, I am grateful for the care and attention my groomer has shown to my pet in the past. Moving forward, I hope to find a new groomer who can provide the same level of expertise and compassion for my furry companion.Thanks---Feel free to customize this draft to better reflect your own feelings and experiences.
If you have the luck of her being able to take you on as a client Take it and never let go! She is normally maxed out with clients because she is so great!I have been coming here for a few years with my Prince, Teddy and Bear and I am more and more impressed with this groomer every time. Her care and attention to detail is impeccable. I had so many problems with Petsmart just lying so they don’t have to grow my old dog (Seriously pet smart tried to say my NO teeth 5 pd Yorker was a dangerous biter. SMH)This groomer is excellent, and even though it’s a few bucks more than the Big Box Pet store….It’s much more all inclusive in the package! It comes out less expensive if you consider all the add ons and A much better experience. I wish I found her years before. And I hope to work with her for years to come.
They did a great job on my Maltese! he looked great, smelled great and seemed like he had a great time. they even let me choose one of their home made dog treats to give him as we were leaving. I loved that they keep in info card on each dog so when you bring them back they exactly what treatment your pup received, as well as what type of cut, the clippers size, and why special requests. for example I like my pups face cut round with his ears in the short side to maintain that puppy look and they wrote all of that down on his card, so next time I bring him in all they have to do is refer to his card and I dont have explain to them what I want done every single time...Anddd it only took them an hour, which I was able to drop him off and come back for!
Best groomer my Goldendoodle has been to. They listen to what you want and deliver it perfectly. He is so incredibly soft, smells amazing and you can tell they took their time with him. So so happy with the way it turned out, I would highly recommend!
Ive brought my shipu here a few times already and Ive never had a problem. He always comes out looking good and happy. The staff is super nice from when I walk in to picking up my dog. They trim his hair just how I like it and he comes out smelling good.
I can NOT fully express how much our family & our dog Gia adore Pampered Pooch! The owner Sydell takes such amazing care of her while she is at the “spa”. Every single experience we have had over the last 2.5 years has been wonderful! Pampered Pooch is affordable, reliable, always flexible with our schedule & most importantly friendly caring personal service! I highly recommend this establishment for all of your pets grooming needs ! Thank you for always making Gia and myself feel special when we come to your salon!
Loved the way they were able to fit me in to get my dog groomed, especially in these times considering we’ve never been there. Loved the way they groomed my dog. She cane out of there looking amazing and smelling amazing. Thank you so much Sydell! I will be bringing her back again to get groomed with you guys.
Sydell is very good with my dog Chloe she takes her time and does one on one so the dogs get all of the attention they need. I recommend her anyone who wants to get their dogs groomed. She is very patient and really loves what she does. Highly recommended
My bernedoodle was very matted when I brought her in. Sydell took the time to comb her out and she still has her silky hair just shorter. She looks beautiful, so cute! I highly recommend her.
This is the best groomer my Golden Retriever has ever been too. Love the owner she took her time with my dog and he came out so great I was speechless, bad experiences at other places so this was a welcomed surprise and right in the town I live in. Kudos to Pampered Pooch Salon in Washingtonville. 👍👍🐶🐾🐾.
Brought my babygirl, Raven to this establishment recently and the service was impeccable and prices were fair. She’s part pit and VERY fussy but they did a wonderful job on her all around. I’m never going back to petsmart for my dogs grooming.This shop will most definitely be seeing me again. Staff was wonderful and you could really tell they actually love and care about the dogs
I have been bringing my dogs to pampered pooch for years , they all go above and beyond treating my dogs with the best grooming . My dogs are always happy when they leave they are treated like their very own . I will never use anyone else. Thank you pampered pooch for your very best services and advice !!
My Siberian Husky and Lab Mix were both so soft, clean, and refreshing to snuggle with after their grooming session at Pampered Pooch Pet Salon. This was my first time coming here, and I will be back in the future!
They did a great job with my Shih Tzu puppy. I am happy with the results. The owner is very professional and courteous. I will continue to use them in the future.
She was very welcoming being new to the area, as well as accommodating especially with a holiday weekend starting. Ben, my morkie, looks soo clean and handsome. Exactly how I like him to be in the summer months... Puppy cut 💙
We have just started using Pampered Pooch and we are delighted with the quality of their work.Both Cidel and her daughter Nikita are great folks and treat our boys like family.
I am always pleased when my little King Charles Kate comes back from the groomer. Sydell does a wonderful job and Kate looks forward to her monthly spa day!
The pups went in shaggy and came out all pampered and well-groomed. And smelling all nice. They had a fun day. Good prices as well.
When Ike and Mike went in for their bath and package deal. We were very satisfied with the final job well done. Thanks see you soon Connie Long and Pam Kelly
Very happy with the service at this salon the people there are very nice and patient they really love what they do take great care of my dogs everytime I bring them to their shop
We travel a lot every few weeks and I am very picky with who I take my boys too 🐶🐶they were getting very fluffy it was time for them to get a fresh cut and wash . . . their hair was super long and they been swimming lately also so they started smelling a little bit ☺️ this place did such a great job made sure to get every detail of how we wanted our boys to look before leaving we felt so comfortable with leaving them there we knew they will be in great hands also it help a lot that is a family own business and they were so friendly for sure will be bringing them back when I come back this way 😃Ps. their prices are better than petsmart or petco not that I cared because they had me once she started asking so many questions (which I didn’t mind I was actually happy she did) about how I wanted my boys to look(Before and after pic underneath just look at those legs how nice and fluffy they were before and how skinny they came out after I love it they got a fresh new coat)
My Experience at Pampered Pooch was absolutely wonderful.
Wonderful caring groomer/owner so glad we have her to take our furry kids to!!!!!🦮
I have been taking my dogs for a while and we love ❤ it. They are very well taken care. Smell great.If something isnt needed or required you will be informed. They are knowledgeable, professional and welcoming. Thank you for your services and helping us take care of my pets
Canceled my appointment. Not by phone call, but me driving over there and seeing my cancellation on the door!
My dog loves coming to this place. This is the only place that always accommodates me when I call
I brought my Shihpoo puppy in for his very grooming today. Needless to say I had a great experience.
The best place you could ask for to take care of your furry family member
The people here are great they do a magnificent job on my two dogsVery professionalAnimals are groomed perfectly
Hands down the best groomer in town. My dog smelled really good 🐈🐕💕
Absolutely luv luv luv this groomer. Fast, sweet & my dogs luv her too. Thank you 👍🏼⭐️😘
First time bringing our dog to Pampered Pooch and they did a wonderful job!
I brought my extremely anxious (and extremely fluffy) longhaired dachshund in for his first grooming and he began shaking aggressively upon walking through the door. The employee took him so carefully and cautiously, and assured me they wouldn’t do anything beyond what he’d allow them to do. When I picked up two hours later, my Jack was no longer shaking, seemed completely comfortable and in no rush to get back to mom! He smelled wonderful and looked handsome as can be. 10/10 recommend, we’ll be coming back!
Great experience for both our dogs. We will be back.
Had a wonderful experience at Pampered Pooch!! They took great care of my Bernie boy. I wanted to keep his hair long and they listened to exactly what I asked. Thanks for such great service!
I called in the morning asking if they had any same day availability and, although they were completely booked for the day, the owner squeezed us in for a 15 min face trim for my Morkie puppy. Amazing customer service from the very start. When we arrived, the owner was friendly and kind. She is very skilled at her craft, and treated my pup with care. 15 minutes later I left with a beautifully trimmed and happy pup. Prices were very reasonable. I highly recommend this place- I will definitely be back when I’m in town.
Outstanding groomer and more than reasonably priced.
Just recently moved into the area and was looking for a reliable and affordable grooming place for my dog. I have a pit bull and shes not the easiest dog to keep calm cause shes full of energy and very strong. My sister recommended this place and I decided to give it a shot. I called in advance to ask basic questions such as pricing and if they usually deal with pit bulls (because they get a bad reputation). After talking to one of the ladies that worked there I decided to bring my dog Xena in to get cleaned up and her nails cut. I occasionally bathe and cut my dogs nails myself and its basically a wrestling match between us because she is not a fan of water or nail clippers. However one of the ladies (I believe her name was Sydell?) took such excellent care of Xena. I was in shock because normally its a battle for me to clean my dog up but she was so relaxed and happy with everyone at the salon. She remained calm and basically fell in love with everyone. I thought she would never want to leave. The staff was friendly and they took such great care of her. I will 1000% be bringing her back everytime she needs to be cleaned up. 10/10 would recommend.
Excellent groomer, very patient and nurturing while my puppy flipped out while getting his nails cut. Highly recommend and will be back. Loved that she let me in the back to calm him down.
Loved the way my dog’s hair was cut! Very friendly and welcoming. Highly recommended!
Perfect groomer very easy to get appointment
Very good quality very satisfied with my dogs
Love her
Priced right with excellent service.
Very nice salon and nice owner
I love it
They love animals.
Very satisfied good service
Great place
Great place