Beba Happy Tails

If I could do negative stars I would because this has to be the worst possible place you can take your dog. This small business does not care about you or your dog. My girlfriend took her two Maltipoos and one of them came back with multiple scratches around his body. The evening following the appointment one of the dogs started inhibiting an itchy nature we thought it was just him playing at first, but later night he started crying and couldn’t stop itching himself. We stayed up all night with him because he wouldn’t go to sleep every time his eyes closed he immediately woke back up because he was in pain. We then took him to the vet which costed 500$ for everything because he was cut everywhere which caused allergic reactions. He is still in pain 4 days later and their customer service representative refused to cooperate and started accusing us of putting our dog through this. It won’t let me add a video of him crying and shaking uncontrollably but the below pics one shows him being cut at the nose to to low and the second of him refusing to leave the area of the AC. He also refuses to leave the bed or even poop or eat without us bringing the potty or food to him. Please do not bring you me fur babies here whatsoever.

This is the second time that i have brought my dogs, who are maltipoos to this place and I’ll assure you it will be my last. My dogs were dropped off Tuesday morning 6/25/24 by my sister and picked up by her as well. When I got home that night from work I noticed that my dog’s nose was red and he kept rubbing his bottom on my lap and on the couch. At the moment I didn’t think twice about it until later in the evening he kept scratching himself, but he slept fine throughout the night. The following day he wouldn’t stop itching himself and it got so bad to the point where both my sister and mom were calling me telling me to leave work early cause my dog has been crying and itching himself since I left. The moment I got home I realized how serious the situation was as he wouldn’t stop panting, crying, shaking and itching himself. This lasted all night until 2am where I debated whether or not I should take him to the hospital, which I called and the vet told me to give him half a capsule of benadryl and if the symptoms persisted to take him to his vet. My dog had only slept an hour that whole night as he was in pure agony. My sister took him to the vet the next day, 6/27/2024. They gave him 2ml of Dexamethasone to help with the allergic reaction. They also ran blood work and gave him 14 tablets of Clavamox. It’s been 6 days and my poor baby is terrified and clearly traumatized. He hasn’t greeted me or anyone else at the door since Tuesday night. He hasn’t left my room since Tuesday night either. He won’t even go to his food bowl, water bowl or the potty. He can’t even be left alone because he starts to cry. I would pick him up and take him to the living room with me and he immediately runs to my room. The first three days he wouldn’t even use the potty because he was in so much pain. I called the other day, 6/29/2024, only to get yelled at by a lady saying that my dog got in a fight with my other dog when they are brothers and came from the same litter. Neither one of my dogs are aggressive. My dog would not cause this severe of an allergic reaction and trauma to his brother. Seeing my dog this miserable pains me. He isn’t his happy and cheerful self anymore since Tuesday. Looking from other reviews you are so quick to place the blame on something else and to come up with excuses to not take accountability. You want to yell at me over the phone and say that I said my dog was bleeding when that wasn’t true. I said my dog was clearly cut and scraped as you can see in these pictures. Take accountability for your actions before you make up excuses that clearly make no sense.

I was NOT happy with my experience here. this was my second time with this business. i had no intention of coming back here cause one they are rude and don’t seem to care for peoples time. But this second time will be my last. my 2 year old Shih Tzu came back home with a big cut very close to both eyes. it’s swollen and red and she doesn’t wanna be held. i am speaking up to warn other pet owners to not bring there pets here!!!

I was loiking for a salon for my puppy, she was a rescue abd has anxiety so I was scared at first, Maelene is amazing, I love the experience and no appoitmebt needed, they did a good job and put a bow in her. Thank you Marlene I truly appreciate yiyr beautiful work

The most disgusting and disrespectful treatment of my family to date. The dismissal of the result of this establishment’s treatment of our family’s dogs is actually disgusting. Even in the dismissive ways, the attitude and disrespect that is in every interaction permeated through everything. They do not want to find solutions or be held accountable!! This establishment does not take responsibility for anything they do if it is not positive. Terrible way to run a business. What could have been an opportunity for growth, is going to be its downfall. Take your beloved pets to another establishment, they will not be treated with the care and love they deserve here.

I wanna leave a review of my experience bc I’m seeing a lot of dogs dying in the hands of malicious groomers idk why I never left a bad review but I’m gonna speak up about the situation I went through about a year ago with my morkie i came to this place because it is literally around my house I started taking my poodle here and she was always so traumatized to stay she would cry and be so scared when I would leave her here I never understood why until I got my morkie and brought him here for his first groom when I dropped both my dogs they were completely fine until I received a call from the women that’s probably abusing the dogs and she stated that my dog had a minor cut on his chest and that they were taking him to the groomers vet when I told her that I wanted to take my dog to my vet that I was going to pick him up she said she was already on her way to the vet when I received my dog, he had a big cut 10 stitches on his chest I went back the next day and asked to see the cámaras bc I always saw they had working camaras in the back where they groom the dogs and they told me the cámaras weren’t working !! NEVER TOOK MY DOGS BACK TO THIS PLACE AND NOW I UNDERSTAND WHY MY POODLE WAS ALWAYS SCARED OF THIS PLACE THE WOMEN THAT WORKS THERE ABUSES THE DOGS AND LEAVES THEM TRAUMATIZED NOW BOTH MY SOGS GETS SEVERE ANXIETY WHEN I TAKE THEM TO ANY GROOMER IVE HEARD FROM OTHER FRIENDS THAT DOGS LEAVE TRAUMATIZED FROM THIS PLACE PLZ PLZ PLZ DONT TAKE YOUR DOG TO THIS WOMEN !!! Save your dog from a traumatizing experience !!!

Isnt it ironic that all of the bad reviews you never take responsibility for your actions you’re quick to blame the owner of the dog, but not once admit it was your fault. Signs of a terrible business. Not once did we mention the dog was bleeding you just love fabricating stuff. He whas been in and out the VET the last 4 days and we’re too scared to even leave his side. You wouldnt get it because you don’t care about about yourself.

I love when my baby boy comes from this grooming salon. He looks and smells so delicious. The price is great. They show love to my pet as if it were their own. I truly Appreciate the service from this grooming salon.

Marleny is the best! My dog is elderly and she has so much patience with her!!Thank you Marleny 💗

If I could I would give this place a 100 stars. My dog is three years old and let me tell you, hes not the easiest to deal with. Ive been turned down by many grooming shops and they tell me to take him to the vet. But I was highly recommended by this place. I will always be faithful to marlene the groomer. Marlene receives my milo with love and care. She has so much patience. I love you Marlene. THANK YOU SO MUCH ♥️♥️♥️

I’ve been taking my dog here for 3 years and I can’t say nothing more then good things, they always leave her looking gorgeous and super clean, she’s reactive and I had the hardest time finding her a good groomer in the area but she’s very comfortable here. Thankyou for taking care of my baby!!

The most disgusting treatment of my best friends dog it’s truly disgusting. The gaslighting and manipulative behavior and attitude towards their situation is atrocious.

I have 14 year old Shih Tzu very nervous and has a heart murmur brought him in for a haircut then the owner Marlene came to the front door let me in and talk about how I want to cut his hair and how short. and she takes him lightly gently like you would do a baby she started to rock him as we talk he was very comfortable with her she washed cut his hair beautifully thank Soooo much Marlene staff and Daughter sorry I forgot her name wonderful job see you in two months 🙏 .NOW IF THATS NOT ENOUGH THE PRICE IS RIGHT.

I always take my dog since 2012. Love this place. My dog has very bad anxiety and they do a great job. Davinchi is very happy with the service ❤️❤️❤️

I love this grooming place, my poodle, mia always receives compliments on her grooming. Thank you so much for your service and professionalism. I love you beba happy tails.

This place used to be really good, but Ive decided to give it a 1 star for a multitude of reasons. The biggest reason is the customer service; the attendant who received my cat was extremely rude and curt. She is a classic example of somebody who hates her job and wears it on her face.The price is also another reason Ive given this such a low review. I am not cheap, and I understand inflation, but the sign inside the store says cats are 80$. The woman charged me 97.99, and when I asked her about the price, all she said was the prices have gone up. With all due respect, it is a businesss responsibility to update pricing signs. Otherwise, how do I know Im not just being charged a random price?I honestly would not have minded if the lady had not been so rude. Its a shame really.

My girls (Rosie n Sammy) love coming to see Beba Happy Times - the minute I say Beba, they both run to the door. The service is exceptional and they always do exactly what me and my girls need and want, yes my girls too. My girls are always greeted with smiles and kisses.Always happy to go there - definitely recommendThank you Beba Happy Tails!!

My mom took our dogs to this place for years and every time they would come home they were always extremely itchy and always crying. After reading all the reviews makes sense. I advised my mom to not go there anymore …

Like always happy with the service I received on my 3 dogs. Norma is the best!!!

Playing with peoples time, they have no respect, nor do they have a good service. I do not recommend it.

Bad do not take ur dog here !!!😡😡😡🤬🤬🤬🙄🙄

A place with zero respect for peoples time, very bad, I do not recommend it at all

Great place

The best grooming place 👍🏻🥰

Terrible service

The lady is a lover of animals and rescues dogs and cats from the street, the place offers very good service, I recommend it so that you bring your pets 100% guarantee

This room, by far, is the best. If I could give them 100 stars it wouldnt be enough. I have been bringing my dog ​​since he was a baby. Thank you Beba happy tails for treating us like family. and the prices are very fair

Thank you Beba Happy Tails for keeping my dog ​​beautiful. I always come to this place. And I never have a problem. The prices are very economical.💖🐶

This business, well, if you can call it a business, it does not have the option of paying with a card, only cash, but if you pay cash, it also charges you taxes, that is, it is the same or worse than paying with a card. I do not understand why they charge you taxes if you are paying in cash, apart from what they give. a terrible service is not for nothing but Ecuadorians had to be I am also Ecuadorian and from the countryside but if I am going to open a business I have to update myself take a password at least to know how it works not to open and cut because they think that is how it is