As someone that has visited several dog care businesses, I feel K9 cutters is in a league of its own. The entire team have shown to be experts at their trade. They are compassionate and skilled with high anxiety pups. They respond quick to appointment requests and offer online scheduling. I am truly appreciative of every person I have encountered there. I have been using their services for many years and have never had a bad experience.
Took my Golden Retriever in yesterday…Showed them a picture of my daughters Golden that she had groomed elsewhere on Wednesday. I told them I wanted her just as short as they could get it all over without shaving her of course! After leaving a very generous tip I got her home to realize it was a very choppy cut and she was very furry, and her ears were so greasy she looks like she needs a bath!!! I didn’t want to leave a bad review without reaching out to them first. Shame on me for not checking the reviews first. The owners response was you got exactly what you asked for!!!! Very poor customer service. You just lost another customer. So I have an appointment at my daughter’s groomer on Thursday of next week to correct their bad work! I guess I can kiss that $120 goodbye! Buyer beware!!!Update: Took my pup to Home Away from Home on Saturday to see if they could correct the choppy job I rec’d at K9 Cutters, They were able to take a full inch and a half off all over, an absolute beautiful job, if you haven’t given them a try please do, you’ll be so happy you did!!!!!
Have 2 dogs that I bring to K-9 Kutters. Staff is super friendly. You can tell they care for their fur customers very much. I feel safe leaving my dogs there as they always come home happy, looking great and smelling good. Prices are just right and reflect the great work they do. Highly recommended!!!
We have gone to this grooming place for years!! I even interned for the previous owners. Very disappointed in the service we have been receiving. We brought it up to the owner about our last vist. The only thing she said was I wasn’t here and I can do both dogs today. My long haired dog was greasy not brushed. They wont even attempt to cut my other dogs nails. The owner was not polite at all while explaining why we didn’t care for the service they gave my dog. We will not be returning.
Friendly staff. Awesome cuts. My dog always smells so good. Pricing is just right too. Highly recommend
Very inconsistent :( I have gone to K9 cutters for many years on and off with my fur babies. When they were located in Derby I never had a problem. I have witnessed the groomers being rough with my 4lb Yorkie ( when I say being rough. Referring to aggressively brushing her) it showed her pictures and got nothing close to it. She look like she pretty much just shaved her. I gave them two more chances after two other incidences this final one will never go back there again!! IAM posting a picture of what actually took place and what they were supposed to do. (Second photo was done by wash n wag in Lakeview) . Please note that I did give her the picture of what I was looking for. Dont get me wrong she looks beautiful
First time getting my dog cash groomed at k9 cutters..very happy with the service
Very happy with K 9 Kutters! I brought my 20 year old senior kitty to have matted fur removed. They took such good care of him. Only shaved half of him because hes so thin and the cold weather. I will be taking him back!
They wash, bath and trim nails on both our dogs. One is a monster German Shepherd, who is a big baby, the other is a 4lb Malchi. They handle them both very well and do a great job on both.
I am very happy with K 9 Cutters and my dogs race to the door when we get there. Come home coat is shining , smooth and trims are great. Been going there a few years, will continue. Staff is great , friendly and very accommodating, help me get dogs into carPlace is clean and not over booked .
I took my “baby” there today for the first time and was very pleased. They are friendly and the area is clean and bright. I have always gone to a private groomer so I was a little nervous leaving her, but they did a great job and Holly looks beautiful. I will definitely be back.
I just picked my Oreo up, he looks beautiful! Michelle did a wonderful job! The prices are great, the facility is clean, and they fit our pets in, in a timely manner. They gave been grooming my moms dogs for years and have always done a great job !
Have been taking my dogs there since Richard started. Everyone is so great theyre like family now. Reasonable rates and always a great job. Pups love them!
My fiance & I take our older dog Blue here & they do such a wonderful job with him. They are pretty reasonably priced and our fur baby looks beautiful when we pick him up.
I have a senior dog who needed his nails clipped, Ive gone here before, I was seen 15 minutes after I had called. They were very accommodating and caring. Great groomers.
Love this place! My dog smells great, they were able to “de-skunk” him and his breath smells really fresh😍 Thanks so much for Luca’s spa day! I highly recommend K9 Kutters!!!
Awesome place to bring your dog to be groomed! Our Havanese dog, Thor, always comes out looking amazing. The owners are extremely kind and gentle. Service is also quicker than Petsmart and the price is almost half of what they charge.
Love this place. People are so nice, friendly & do a great job grooming my dogs. Kenan & Ginger came home smelling so fresh & clean, plus, their coats are soft as silk
All the girls are great with the dogs
I would give this place five stars they were very courteous and they did a very great job on my dog! My phone wouldnt let me write him higher than three which is not fair five stars.
My dog absolutely loves this place. The people are amazing, patient and friendly... especially with my high energy husky.
Have been a client here with my shih Tzus for 22 years. Richard and Lynn were always awesome . Always felt safe leaving my animals there. Went in for Izzys appointmentGrommer asked if she was newI said no. I explained she is 15 years old and I had a bad experience in FL. Izzy couldnt walk for two days after grooming. I asked her to be carefulShe said I cant guarantee this wont happen. Do you want her groomed. I was hesitant now. Then she asked me how I wanted her face. I paused because I was never asked that before. The groomer gave me a disgusted look threw her hands and turned her back to me. I left did not feel safe leaving my little old baby with her. How rude. A shame I have heard the same from others how rude this girl is. Im so sorry for Richard and Lynn. She is ruining this business!!!
Amazing service every time I go here, the owner is so kind and friendly and is also very gentle with my dogs and cat! Prices are so much better then anywhere else🙂
Did a great job on my matted mess of a dog. Very happy 😊
Amazing staff, always ♡My Danes love Lynn, she is very caring and friendly.
I love how they make my dogs look every time. 3 different dogs with 3 different kinds of hair and they look excellent, they will have my business as long as theyre willing.
Always great with my pups! Been coming here for 10 years and will keep on using K9!
They are great with my dog and she can be very nervous. Thank you and keep up the Good work !!!
Keep raising prices much higher than others wont go back
Rake great care of our elderly dog, when goes for grooming. I strongly recommend them.
I will forever take my English Bulldog Meatball there!!! They are so helpful with his issues with his nails! Thank you so much!!!
Nice friendly people. Good communication with customer and pet. Very clean. On time with services. Highly recommended.
Very friendly staff! Did a very good job on my dog, penny.
They always do a great job making my dog look great!
Super care for both fur babies and owners!
Our little pug Maggie LOVES her spa days with K-9 Kutters!
Professional staff that really care about your dog. Call a month ahead though, cuz theyre always busy
Family owned great people they know what they’re doing. Lol.
Always great!
Staff is always amazing. Prices are awesome! & they are super fast!
Love this place. We will be back.
Easy nail appointment for cat. Both ladies friendly and efficient
The new lady cut my pups nail too short other than that always great.
Caring staff who know how to take care of your pets needs
Wonderful experience for my puppies first experience at a grooming professional!!!!
Love love love this place!
Great loving people work here. I would definitely recommend it.
Excellent, compassionate owners and staff. Very professional.
They took very good care of my obstinate dog
Very good and cheaper than most groomers
Great crew working. Lucky dogs!
I have been a loyal customer for many years. I love the way they handle the dogs there and they have great personalities. Love them.
Awesome! Great service and friendly staff!
My dog loves this place and she is skidish so that a plus in my book, and she looked great afterwards.
Just took my dog for the 1st time amazimg service friendly customer service wonderful people and my dog looks amazing definitely will be coming back
Great friendly, family owned business, with great prices! So good with all our 4 legged babies!
They do such a great job
They always are very nice and get my Cash in when I call right away .
Bo loves his groomers😊
Kind groomers that love your dog/animal.
Love this place and they are so good with my dog Tanya
Great with dogs 🐕. AWESOME FAMILY ATMOSPHERE
Owner operated. Nice people
Awsome wonderful job
They do a great job!
Quick! Efficient! Reasonable Rates!
Good people and price
Great people great place.
Great work
So great to with the PUGS!!!
Accommodating , caring staff
Awesome people😊😊
Nice caring people