I left my two dogs for a week with them. One was 15 and I made them aware that she had an eye ulcer and it needed to be watched. When I picked them up my 15 year old dog had a horrible eye infection. Her whole eye was covered in a film of pus. For the life of me, I have NO idea how NO ONE noticed it! I was so upset that I ran out of the place. I don’t blame them for the infection, but the fact that no one noticed it. It was clear as day. All you needed to do was look at her face. I spoke to the owner and she was very apologetic. She thanked me for being so calm with them and said she’d pay for the vet bill. I sent her a copy of the bill, and haven’t received anything since. No call, no check, nothing. My dog is now deceased (not their fault). I’m VERY disappointed that a pet care service that charges so much could be this careless and not follow up on what they promised to do. I have attached a picture of her eye after I had wiped the pus off. I didn’t think to take one before.
I drive from Henrietta to MacedonIts a great place . The staff is great also. Shes been going there for 3 years now. She gets her own bed and a tsp of peanut butter at lights out. There are no crates at all.
My dog came home more sociable with bigger dogs!He boarded for 1 week and came back better behaved, clean, and happy. All you could ask for. Creekside allowed him to keep his homemade meals he is used too.
My dog loves being kennelled there every 4 months or so when I visit my sister. The last time we were driving home he whimpered a little, Im sure its not because he missed me but because he missed all of his dog friends and the people there!
Dogs spend most of the time in concrete floored stalls with only a blanket if they are lucky. Dogs only go outside 4 times a day in fenced in yards with little to no grass. Proper safe dog handling tools are not available such as muzzles and or catch poles for aggressive dogs not as great a thay sound I would NEVER take any dog there
Amazing!! The only place I trust my animals with! They have been fantastic. My dog has epilepsy and they were great about giving her her medicine they even gave her 1 on 1 care when she had a series of seizures at the lodge, they followed up with me daily and they even got her care when it was needed! We always love to see pictures of our crew having fun while we are away! We had our animals stay at the lodge but we know all of the locations are. Great! I love how the dogs arent in a kennel theyre in stalls and raised beds!
We love this place, and so does our dog! She usually is scared to go places, but when she gets there, her tail wags, and she runs to the door!
My K9 and Coco were there for a week and had a great time. They even made some new friends! The staff is very friendly, and they give your fur baby the attention and caring they deserve.
Weve boarded at a number of places over the last twenty plus years. Creekside acres is the absolute best hands down!!!
Excellent caring staff
Have used it numerous times. Never worry about our dog while she is there.
So happy with Creekside, my dog comes home happy after every boarding stay.
Our puppies always love it here and the staff is very knowledgeable and attentive.
I love it because my dog always comes home happy
Our pup Cedar loves it here!
My Lily loves it here!
Creekside Acres is a fantastic place to board your dogs. We have 2 large and one tiny dog, and they were able to accommodate all 3 in a shared suite so they would not be separated. Additionally, one of my dogs can be defensive if he is nervous. When he realized we were boarding him (luggage in the car was a give away) he became defensive at the employees. They were incredibly patient with him and took their time to make him comfortable and let him relax. I definitely recommend Creekside! They understand dog behavior, and I got the feeling they really care about your pets wellbeing.
Creekside Acres was great. They kept in contact with us when there was any concerns about or dog that was staying there while we were out of town. The facility is setup with large rooms for reach dog to sleep in. The rooms have a Dutch door which is usually half open so your dog is not in a small crate. When we picked up or dog they showed us a number of pictures of her playing outside with other dogs. They best part was she was all washed when we picked her up. They have a no dirty dog policy as well as if you stay for 5+nights you get a free bath. I will use them again when we are out of town and not able to bring our dog.
The facilities and the people are the best. The best service weve ever worked with. Ranger loves it and so do we.
My dog loves being there
Took great care of my dog
Love this place!