Companion Animal Care

NY-212, Saugerties, NY 12477, United States
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Companion Animal Care
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Ri
Review №1

Cerri has been a dream to work with. Her joy and energy being with my dogs is unparalleled. In addition, Cerri is thoughtful, punctual and always accommodating to my needs. My dogs love staying with her when I travel. I can’t recommend her enough.

Ke
Review №2

Cerri is my go to person for minding my beloved George . The wooded facilities are perfect for him to burn off excess energy he just loves being there. You can tell Cerri deeply cares about all the dogs and understands them and their needs.Thank again

La
Review №3

Cerri and Sam take such excellent care of our dog. We always miss him when we board him, but are so happy to know he is having all sorts of fun adventures when he stays at Companion Animal Care! It is clear from their website and their approach to working with animals that they are true professionals, with lovely energy. I also appreciate the use of companion in their name, as it conveys their values in caring for animal friends. Were very thankful our dog spends time with Cerri and Sam!

Ch
Review №4

I was so happy to discover Cerri and Companion Animal Care. I knew immediately upon meeting Cerri that my dogs would be in goods hand. Her confident and caring demeanor is clear upon meeting her, and the interior and exterior set-up she has for all her furry guests is fantastic. Companion Animal Care is responsive, trustworthy, and has the best interests of the dogs in mind.

Em
Review №5

I boarded my two poodles while I was traveling for a funeral. My 10 year old dog was injured during boarding. It was a very negative experience.I was alerted to the injury as I was boarding my return flight. Cerri sent me a text stating my dog had a minor injury along with a photo. Cerri stated that it was minor and not a deep cut. After reviewing the photo it was evident that the injuries were more severe than initially stated- my dog was missing a front tooth which Cerri failed to mention. Cerri told me that she would cover the expense of the vet visit, which I appreciated. Cerri brought the dog to the vet but unfortunately, the vet that was available that day was not my dog’s normal vet and wasn’t able to properly diagnose the injury. I asked to have a representative join at the vet appointment and immediately received attitude from Cerri. When a dog is injured it should be encouraged to have a representative at a vet appointment during an emergency when the owner is not available to be there, not make the owner feel bad for having someone there.Upon pickup, Cerri refused to acknowledge concerns about my dog’s injuries which were clearly visible and quite distressing. My dog had a tooth knocked out and got a deep cut in her mouth causing her gums to fall off her teeth. Cerri was unable to explain how my dog was injured. I was chastised for having a representative at the vet appointment and was told that “She is only a dog”. While I understand that tensions were high, these are not words a dog boarder should ever say to clients.I took my dog to the vet for a second opinion, and was informed that the first diagnosis was not correct and upon further review of the extent of the injury she needed stitches and anesthesia, which I had to pay for myself.Furthermore, their boarding practices are questionable. They don’t have a formal contract to sign and you don’t see where the dogs are kept. They didn’t show us the location on their property where our dog was injured.My dog’s Fi tracking collar was removed without prior notice or my permission. I was unable to accurately see my dog’s location during her stay. Cerri told me after during pickup the dogs’ collars are removed for safety, but then that means my dog was outside without a collar or identification. Doesn’t make sense.I was also informed after picking up my dogs that they didn’t take one of them on walks, even though I was paying for this service.They are using photos of my dogs on their website, Google business listing, and social media for marketing purposes without my consent. I want all these images removed as I do not want to be associated with them. I do not recommend this business.

Ca
Review №6

We had a wonderful experience!! Cerri and Sam were so great with Ollie, sent pictures and videos, and made sure he had a safe, happy, healthy time, making many new doggie friends! I cant recommend them enough.

Ro
Review №7

Couldnt recommend this enough! We have a super energetic dog that requires loads of exercise. On the days we cant offer it, we bring him here. Anything from a single walk, a full day of daycare, or an overnight stay: our dog is in great hands. Not only does it exhaust our dog, but its structured enough that he doesnt come back 3 paces behind. Theyve also given us feedback on how we can improve on some of the concerns weve expressed regarding troublesome spots in training. Theyre so good, I almost wanna keep them my little secret: but more so, your dog will thank you.

kc
Review №8

Baileys favourite place in the whole world. The care and attention offers such peace of mind. highly recommend. your pooch will thank you.

Ta
Review №9

Our dog, Fuji, has been going to Cerri’s daycare twice a week for almost a year now. On daycare days, Fuji watches out the window for Cerri’s car to pull into the driveway, and then her tail starts going 1,000 wags per minute. She practically drags me out the door to greet Cerri and load up in the car. I love seeing Fuji get so excited and genuinely happy to go to daycare. And on top of that, Cerri is fantastic with the dogs and is just a lovely person all around. We are extremely glad to have found her and cannot recommend her daycare enough!

Ha
Review №10

My one-eyed, rescue pup Blink is generally nervous in new situations and can be anxious around other dogs. Companion Animal Cares patient and understanding approach opened up a side of her I didnt think was possible. She now gets excited any time she knows shes headed to sleep away camp, and socializing in our own neighborhood doesnt seem so scary!

Ma
Review №11

We r so lucky to have such a service close by. Cerri is caring, professional and reliable. My poodle Tzu had his first sleepover without his mom and he not only lived to tell the story but thrived! Her facility is set up perfectly for dogs that need a great place to romp and comfortable indoors for a good lounge. Tzu even got his tv time in.

ji
Review №12

Quite possibly the best most caring people you can leave your companion with. The owner is very thoughtful about assessing if your dog will get along with other dogs who are staying and wants to make sure that dogs are provided with an extremely safe and stimulating environment. I dont think my dog missed me one bit because they were probably having so much fun running around, playing with her new friends and getting plenty of exercise. Thank you :)

No
Review №13

My dog Oliver boarded for a week and absolutely loved it!! He’s a big puppy and a lot to handle but got a lot of exercise and play time. Cerri is wonderful with animals I would strongly recommend!!

Li
Review №14

I highly recommend Cerri and Compassion Animal Care. Cerri is in this business because of her love for animals. Her top priority is their wellbeing. She has many years of experience with animals from working at animal sanctuaries, getting certified as an animal rescuer, and partnering with me at Grateful Pups.Having your dogs stay with Cerri will give you peace of mind and your dogs a taste of what it was like to go to summer camp. Cerri provides the dogs with adventures, playtime, and of course...snuggles.People often ask me where I leave my dogs when I travel, and there is one answer...with Cerri.

Information
23 Photos
14 Comments
4.7 Rating
  • Address:NY-212, Saugerties, NY 12477, United States
  • Site:https://www.companionanimalcareny.com/
Categories
  • Dog day care center
  • Pet boarding service
Working hours
  • Monday:8 AM–5 PM
  • Tuesday:8 AM–5 PM
  • Wednesday:8 AM–5 PM
  • Thursday:8 AM–5 PM
  • Friday:8 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as women-owned:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
Crowd
  • LGBTQ+ friendly:Yes
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