Altamont Country Kennels

220 Brandle Rd, Altamont, NY 12009, United States
Appearance
Altamont Country Kennels
links1234 linksdet1234
Comments
Er
Review №1

Altamont Country Kennels is an excellent boarding facility! The owners and staff are all wonderful and theyre fantastic with the animals. Its so reassuring to have such a reliable, safe, clean place to leave my dog when I need to go out of town without him. Highly recommended!

Ma
Review №2

I am highly disappointed in this kennel for two reasons. First off, we took our havanese to be groomed, and the job was less than sub-par. Her face wasnt groomed, her nails were not cut and she looked like she went through a lawn mower.Second, I called to book our dogs for one night stay during our house closing. Jumped through hoops and filled out everything they required online, submitted our dogs proof of vaccinations, and submitted a waiver they asked for due to a kennel cough issue at their establishment. Within 5 minutes after I submitted everything they required I received a phone call that they were canceling any couldnt accommodate. Very poor business practice here all around.I was thanked for taking it so well...really? What can I do? Never again will we go here or recommend to anyone. Very shoddy business all around.

So
Review №3

I feel so so so at ease leaving my two dogs here! My dogs are super anxious and are slow to warm up to people, but they love everyone at Altamont Country Kennels!! A bit of a drive for those living in Albany, but it’s totally worth it!!! Love the owners as well ❤️

Ji
Review №4

We have been bringing out dog for a few years now. The staff are wonderful and my dog is excited to be there when we have to go out of town. They are so kind and accommodating. I have nothing bad to say. I am so grateful for the care they give.

Di
Review №5

I have been coming here for over 20 years it is a very loving ,clean ,and safe place to put your dog or cat for day care or while your on Vacation Carl and Mary are the sweetest and most caring people , your Pets are definitely in great hands ♥️🐶😊

Er
Review №6

The kennel we had been using had recently closed. I was very hesitant and worried about having to find a new kennel. Previously, when my regular kennel was closed and I used a different kennel, my girl tore her ACL because she was let out into the play yard, when I gave specific instructions for her not to be let out in the play yard. But I was extremely happy with how ReRe was cared for here. She has a habit of not eating sometimes if she is really tired. But they made sure to let me know, in case that was out of the norm. We will continue to use them with the utmost confidence that ReRe is well taken care of.

Ma
Review №7

Ive used this kennel for both boarding and for dog grooming. The place is spotless. My dog is always given a thorough washing and great cut. I toured the kennel prior to my first time boarding my dogs. It was very clean and didnt have any odors. Ive boarded both my dogs and my cats (cats kept in a different building than the dogs, which is less stressful for the cats)there, several times. My pets were very well taken care of. The owners are very caring and trustworthy. I know that I do not have to have any worries about my pets while they are there! I highly recommend using this kennel. You can trust that your pets are being properly attended to and that all of their needs are being met.

Ka
Review №8

I am so happy we found Carl and Mary at Altamont Country Kennels. We are very picky about who and where we leave our doggy babies and we are always comfortable bringing them here. We have used Altamont Country Kennels for over two years. I am a local Licensed Veterinary Technician, and would recommend them to anyone looking to board their pets. Our dogs are always wagging their tails at drop off and pickup. The staff is caring and knows each dog - they remember their personalities and special needs. The facility is clean and the owners live on property, which is a big deal for me in case there is a problem - they are right there! They welcome calls while we are away, so we can check and see how they are doing. Our pups are always happy and clean when we pick them up. As a tech, I have total confidence in Carl and Mary. There have been multiple situations where their observations and quick thinking have resulted in them getting pets in their care treated by veterinarians while the owners were away. I guarantee you will be very happy if you choose to bring you pets here!! (Recommended also by Hazel, Flip and Dooligan!)

Mi
Review №9

My 3 pups have been under their care for over 6 years now. The staff is friendly, attentive to your pups needs. We also love the grooming services. We have a Mini Schnauzer, a Mini Golden Doodle and a Giant Schnauzer, so grooming capability is very important to us. They are great with grooming all three pups for us! I get a lot of comments on how handsome the Giant Schnauzer looks! We trust them and you should too!

Ca
Review №10

I boarded my dogs here a few years ago, 2015 and they were so poorly cared for that they had each lost 10 and 15lbs and one of my dogs had bed sores all over her legs which required hundreds of dollars of medical care. We picked her up and were at the vet the next morning for medical attention after we realized how poorly she was. The owners completely under exaggerated how bad of shape she was in. My dog was traumatized and her mental health never fully recovered and neither did the scars from the bed sores.I can’t hold the owners responsible for my dog suffering extreme separation anxiety but I can hold them responsible for negligence. They neither called my vet nor the emergency contact person if anything were to be seriously wrong. They didn’t do those things bc they didn’t want to lose a check. This was my first and last experience boarding animals, I’ve never trusted anyone again with my pets. I should have wrote this review long ago but it was such an upsetting experience that I tried for so long to push it from my mind. I would never trust this place with an animal. I tri

Ne
Review №11

Altamont Country Kennels was recommended to us by our usual kennel, who was completely booked at the time. I reached out to them via email, and they (Mary) were very quick to respond. Mary and Carl were able to answer all of my questions, and made it very clear that our good boy would be very... spoiled and asked us if it would be okay if they gave him additionals items during his stay. While on our vacation, they kept is updated on his stay and health, and were quick to respond when we had an additional question.I would definitely recommend them to anyone looking for a doggo hotel.

Ro
Review №12

My dogs look so wonderful after their grooming today!! They were very caring with my dogs, who are rescue dogs and scared often. And they went above and beyond to make them comfortable. I will definitely be returning with my dogs and would highly recommend them for grooming!!

Ro
Review №13

Carl and Mary are thoughtful and caring for the family pets that stay with them. Our rescue dog was given the attention needed to feel comfortable while staying at the kennel. We could not have been happier.

Co
Review №14

My dogs are always happy to be there. The owners are kind and caring. My vet recommended them to me 7 years ago and Ive always been happy leaving my pets there.

Do
Review №15

Amazing. Mary and Carl are very caring. Im very comfortable bringing my dogs for boarding sand grooming. My dogs stay baking in excitement the moment we turn on their road

Am
Review №16

Excellent Service, you can tell when your dog doesnt want to go home. Very nice animal lovers. I would recommend them to anyone.

RA
Review №17

Friendly staff and clean facilities. Weve trusted this facility for a few years now and remain completely satisfied with the care for our dog. Highly recommended!

Ch
Review №18

Carl and Mary provide great care to my dogs. They also do wonders grooming. Dont want to take my dogs anywhere else.

Da
Review №19

They take great care of the dogs. Far superior to other boarders.

Bi
Review №20

Its always good at the Altamont Country Kennels. The owners oversee every detail and even live on the property giving 24/7 attention. These people are the best.

Te
Review №21

Great place - took very good care of our dog Luna!

Ch
Review №22

We boarded our small dog here over a holiday weekend and were very happy with everything about his stay. We highly recommend it!

Pa
Review №23

My dogs love going here. Owners live on site and the care is excellent.

L
Review №24

First time leaving our pets at a kennel, they are wonderful human beings that care for our pets as if they were theirs. We will definitely comeback.

Cm
Review №25

Awesome service and compassionate folks. Thank you for care you provided to JACK. Its good to know the animals you love are also loved by you.

SP
Review №26

Scooter had a great visit, was treated well and kept very happy. Especially for his first visit. Will go back.

Ma
Review №27

Clean and great prices. Our go to for the dogs everytime we dont want to leave the dogs alone.

Li
Review №28

Smokey loved his stay at the kennel. The owners and working family are terrific! Highly recommend.

Br
Review №29

Worthy of 6 stars. Honest, trustworthy people and my dog didn’t even want to leave. Grateful

Da
Review №30

Very good service, always attentive. My dog loves going there when we cant take him on some of our trips. Staff is so friendly and nice

Ta
Review №31

Very friendly staff, they took care of my moms dog while she was in the hospital. They let her call and talk with her anytime.

Mi
Review №32

Very impressed! Extremely clean & professional. The woman I talked to was very knowledgable & helpful. I highly recommend it!

Ka
Review №33

Have been bringing our dogs to Carl and Mary for years. Every time we bring them, the dogs are happy to go and when we pick them up they are happy and at ease. Really good experience every time.

Ro
Review №34

They are a small and family owned. Caring and nice, with flexible ours. Definitely recommend them

Re
Review №35

Carl and Mary genuinely care and are skilled and knowledgeable.

Br
Review №36

Great place to leave your Dogs (or cats)! Friendly and accommodating!

Ja
Review №37

We have used Altamont Kennels for years. Everyone is very nice, the Kennels are clean and the dogs(2) get plenty of exercise. When we arrive for boarding they cant wait to get in and see everyone. I highly recommend thus place

ga
Review №38

Always welcoming, my favorite boarding.

lo
Review №39

Wonderful care... I trust them with my babies!

Li
Review №40

I havent used these facilities because I found a closer option, but dropped in for a tour because I was out that way looking at another kennel that I found to be scary and unacceptable. In spite of my intrusion, the owner showed me the nice facilities and was very kind and loving to all of the animals on site. He couldnt walk past a critter without saying its name and giving a quick pet on the head. I would definitely recommend trying them.

To
Review №41

Nicest, kindest, gentlest people! Theyll take as wonderful care of your pets as they do of mine. Its nice to be able to vacation without worrying about my dog and cat.

Fr
Review №42

Great place. We dont go anywhere else

Do
Review №43

I’ve been using Altamont Country Kennel over 20 years for boarding and grooming services. Carl, Mary and their staff are wonderful, and my dogs are always excited to visit.

Li
Review №44

They are always good to our dogs.

Ka
Review №45

It is very clean and the owners are very nice.

Ge
Review №46

Great place, well taking care .

Bi
Review №47

Weve brought our dogs here for many years. The folks are kind and follow any instructions on health or the dogs needs .

Be
Review №48

Thanks for taking care of Roxy for us.

Tr
Review №49

Great people, great care

Co
Review №50

Clean facility, friendly staff!

Ga
Review №51

Nice people

Information
8 Photos
51 Comments
4.8 Rating
  • Address:220 Brandle Rd, Altamont, NY 12009, United States
  • Site:http://www.altamontkennels.com/
  • Phone:+1 518-861-8391
Categories
  • Pet groomer
Working hours
  • Monday:8:30–11 AM
  • Tuesday:8:30–11 AM
  • Wednesday:8:30–11 AM
  • Thursday:8:30–11 AM
  • Friday:8:30–11 AM
  • Saturday:8:30–11 AM
  • Sunday:4–7 PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Similar organizations