The owner Jamie has the absolutely best taste ever for pet decor. Its worth a trip there just to shop for pet clothing. Very very smart indeed.The groomers are so good your pet will thank you....they even have a dogYou must make time to visit this great pet boutique
My company Trellus has had the pleasure with working with the lovely folks behind The Pet Store Next Door for the last 2 years and I couldnt recommend them more!When it comes to shopping local the Pet Store Next Door is the one to support! The owners are incredibly friendly and helpful, answering all questions and offering great advice on how to care for your pets. The store is well-organized and has a wide variety of products for all kinds of pets. Overall, I highly recommend this pet shop to anyone looking for a friendly, helpful, and knowledgeable pet store in the area.
Very friendly and accommodating. Great choice of merchandise.
Worst Customer Service. Completely unprofessional, I will never give them a penny again. My gf puppy loved the natural beef meatballs treats I had bought for my puppy so I went to have them ship a gift to her in Brooklyn. The older lady behind the counter said they would ship it and email me the shipping information. They NEVER emailed me the tracking and my girlfriend never received the gift. I called back letting them know and they blamed it on UPS and 1st was like your out of luck. I mentioned I never got the tracking they said I get a refund if I went back to the store. I live out of the state so she gave me a partial refund - I asked why she didn’t give me the full amount she said that was fair and I said that was terrible customer service and she then hung up on me. That’s a disgusting way to treat humans let alone customers. I wouldn’t recommend shopping at this store to anyone.
Amazing boutique, can’t wait to come here for my Bailey’s award winning CBD treats! They work so well for my pup and all the local doggies!
Ive been bringing my dogs to be groomed at The Pet Store Next Door for a few years now, and Im convinced that it deserves the highest recommendation possible. The staff is attentive, compassionate, skilled, and thoroughly dependable. Plus, the store is a feast for the eyes if youre shopping for a pet. Many thanks to all at The Pet Store Next Door!
This was my first time visiting this store. We brought our Golden retriever Finn in for a long overdue cut. So happy with the results. Would definitely recommend them.
Small but mighty. Thats how Id categorize this little gem of a pet shop. Very friendly staff. BEAUTIFUL merchandise, lots of choices in clothes, toys, food all accessories and necessities. Though I dont need this service for my Boston Terrier they do have a grooming facility right there.
We love the treats and accessories and of course a good bath is always appreciated
Where should I begin?I brought my 4 pound maltese here to get groomed. This was probably one of the WORST decisions I have ever made. The groomers are clueless as to what they are doing AND they are EXTREMELY rough with the dogs. They hurt my dog so badly that they knocked her hip out of its socket and and a cervical spine injury-which us her neck. She has to have surgery both. Dr. Krasnoff owns the facility, the owner of Brookville Animal Hospital. He and his daughter refused to take liability for the incident. They do not have cameras to see what had gone on while my dog was being groomed, however, when I picked her up she could no longer walk at ALL! When I stood her up to walk after we came home, because she is so small that I carried her out of the store and they made like nothing was wrong. The minute I stood her up, she fell over sideways. I called them immediately and they played stupid, they had no idea what I was talking about.She was walking just fine before she got groomed!DR. KRASNOFF offered to have a specialist come in and do the surgery, under his care and out of his pocket-admittance to me that HE IS LIABLE!...NO THANKS! You cant even bathe my dog without ripping her hip out of its socket and breaking her neck! I have X-rays that were taken the following morning after she was groomed by one of DR. Krasnoffs associates, who said that normally he only sees this type of injury IN DOGS THAT HAVE BEEN HIT BY A CAR.After I said I did not feel comfortable with him doing the surgery, he offered to PAY ME OFF AND SIGN PAPERS THAT HE WAS NOT LIABLE...AGAIN NO THANK YOU! I will taking him to court to pay for my dogs surgery which will take place at my regular vet with a special orthopedic surgeon, surgery on her c spine with a special neurologist and will cost over $15,000! DO NOT RISK YOUR DOGS SAFETY! THEY ARE BELOW ONE STAR-IF ZERO WERE POSSIBLE-THATS WHAT I WOULD GIVE THEM!
They are friendly, helpful, can suit a variety of pet needs and are connected to a vet so you can fill prescription orders for food or medicine. ...and cute pet toys and outfits.
I love The Pet Store Next Door tags. My heeler lost her collar in some tall grass and my husband ran it over with the lawn mower. Collar: 0 Tag: 1
Our Snoop had long tangled hair he also we bought him to get groomed and the end result exceeded our expectations!!! Wonderful staff thank you
What a Great staff❤️
Have been using them for months and very happy with there service. They offer pick up and drop off service which works really well for us.
Great selection, friendly staff. Our dogs will love the toys we bought them!
Great friendly staff, good service and an amazing selection of toys, collars and supplies.
Everyone is super friendly &knowledgeable and amazing with my dog, lola. Jamie is the best period.
Fully stocked pet store! Was in a hurry but so happy they carry Stella & Chewys!
Lots of stuff for pets. Sales person was very helpful picking gifts for my friends and family pets.
Very nice and knowledgeable people with a great selection of merchandise
Always great to my dog, Friendly staff!
Poor customer serviceMore importantly saved 30% elsewhere with a smile
Nice selection the people are extremely knowledgeable and very helpful
I got my pet there and it was no hassle
They are always helpful,resourceful,on time..great groomers ..
Good service and my cat is happy
Groomer is wonderful nice store.
Great job
My dogs gromming and supplies
Awesome store.
Lovely staff