I have been using Stephanie for several years and love the service she provides! My little dog’s cut is perfect and consistent every time he gets groomed. He started out more nervous with his groomings but now he happily goes in and knows what to expect. Stephanie only grooms one dog at a time and gives some lead time for pick up when she is almost finished. My friends rave about my dog’s haircuts and I have been stopped on the street countless occasions by both pedestrians as well as people who stop their cars to admire his haircut. Stephanie is warm, friendly and knows how to make dogs feel comfortable with her. I had tried several other groomers prior to using Stephanie and none even came close to her professionalism, attention to detail and willingness to treat both you and your pet as if you were her only clients. I will continue to use Stephanie’s service for many years to come!
My dog gets very nervous and does not like having lots of dogs around. Stephanie grooms one dog at a time in her house. We have been going to Stephanie for 4 years now since Hallie was a puppy. Hallie always gets nervous but Stephanie has a caring way to make her feel comfortable. I can’t imagine going anywhere else! Stephanie gives really good haircuts! Hallie always looks so cute after her grooming.
Stephanie from Serenity Groomer is the best groomer in Great Neck, New York . I love that my two dogs dont have to wait for hours in a cage and I love that I can schedule an appointment and know that I can pick up in like 2 hours. . And they look forward to coming because they play with all of the toys she has for them and trust me, they are the best toys!! My dogs dont want to go home . And I just love Stephanies personality and way with them. In the past, my dogs hated to be groomed. Thank you Stephanie for being the best groomer in town . Best, Barbie
Stephanie is an exceptional dog groomer. She is extremely caring and knowledgeable, she really cares about your dog and prides herself in her work. She runs her business in a way so that she can give one on one attention to your dog.
This groomer is by far the best groomer in Great Neck. I have an older dog and she took great care of him. I love the fact that they only do one dog at a time so my little man doesnt get overworked up.
Stephanie makes my nervous pup feel so comfortable and loved throughout the entire grooming process! She is extremely talented and pays great attention to detail. My dog’s haircut consistently looks fantastic. I now live in NYC, but still travel back to Long Island just to get my dog groomed by her. I’m so happy and feel so lucky to have found Stephanie when my dog was just a puppy!!
Upon reaching out to Stephanie for grooming services, I inquired about pricing and was initially quoted $80 if he had no knots. Upon dropping off my freshly combed and smooth pup at her residence, which was hidden behind a house off the main road, I explained the desired groom. Stephanie suggested shampoo upgrades and advised about her late pickup policy. She did not mention any difference in pricing. Despite my adherence to the policy and arriving for pickup five minutes early, I was taken aback to find my dog looking like a rat and far from what I desired. To my surprise (or lack thereof), Stephanie then informed me that the $80 rate only applied with regular visits to her, from here on out, increasing todays price because “he was a lot of work.” I am a fair person, and if my pup was overgrown I could understand. However, not only was this a regular visit (just trying a new groomer) for him, but I do not appreciate the lack of honesty. I’m sure my fellow dog parents can agree trust is important when dropping off our dogs. Unfortunately, my dog has been experiencing itching since the grooming session as well. In summary, the overall experience left me with the impression of deceit, suspicion, and a lack of grooming skill.
Brought my beagle/hound mix in. Professional and clean environment. Google directions are wrong, make a left off colonial onto Windsor, stop between the 2nd and 3rd house on the right. Walk down the driveway between #41 and 44.
Stephanie is an an amazing groomer! Very professional and caring! Love her work and would never go anywhere else!
We love Stephanie! She does such an amazing job and truly loves my puppy. You won’t be disappointed.
Excellent groomer! Service is great, grooming is always perfect and Stephanie is super sweet with Chester. Highly recommend!
Stephanie is caring, attentive and professional. Thank you taking the best care of our pup!
My dog loves Stephanie and always comes out looking great.
I just started bringing my small Shih Tzu to Stephanie, I was very pleased with the beautiful results. Stephanie listened to all my requests, and groomed my dog with great care. I would highly recommend Serenity Grooming!
We have been taking our dog to Serenity Grooming for over 2 years. Stephanie is amazing - patient, caring and gives our dog the best grooming. Stephanie makes it a wonderful and easy process for everyone!!