PETISA SPA

Always super kind and professional! They did a great job with my dogs, and this was my second time with them!

On Monday, December 11th I dropped my 4-month old mini goldendoodle at Nancy’s shop, Petisa Spa for his grooming appointment. When I arrived at 11am, I noticed how busy she seemed, so I reminded her that I live on the same block and would be happy to come back when she has time to groom my puppy. She insisted that I leave him there, saying that since he is a puppy, he would be nervous to be groomed, so letting him wait there would help him to relax. She instructed a woman behind the counter (whom I assumed was one of her employees) to take my puppy downstairs, and assured me that he would be in good hands. (Note: when I confronted Nancy about this incident, to be discussed later, I discovered that the woman who took my dog downstairs did not in fact work at Nancy’s shop, but had just delivered Nancy’s lunch.) At this time, I also noticed several other dogs roaming free behind the counter.I left the shop and waited for a call to let me know when Franklin was ready to be picked up after his appointment. When I still had not heard from Nancy by 3pm, I began to worry, and called her shop. A man answered and asked me for my puppy’s name. When I told him “Franklin,” he seemed confused and asked if my puppy’s name was “Fernando.” This made me even more concerned, so I asked to speak with Nancy. She hopped on the phone and told me that my puppy had just gotten his bath and would be ready shortly. I asked for clarification on what exactly “shortly” meant, and she said that it would depend on how well he handles the noises during the haircut.Finally, around 6pm, I received a call saying Franklin was ready to be picked up. I rushed over to the shop, and arrived to see that Nancy was still grooming him on the table. We did not leave the shop until 6:30pm.The next day, Tuesday, December 12th around 5am Franklin threw up a navy blue sock and some of the food that he ate the night before. The navy blue sock did not belong to me, and did not come from my home, as I live alone. Franklin seemed fine for the remainder of the day, so I assumed that he would not have any future trouble.Wednesday, December 13th around 1am, Franklin once again threw up what seemed to be food and liquids. There were no other objects present in his vomit, but he appeared very lethargic and wouldn’t eat, so I took him to the vet. They took x-rays, but said they were unclear, so they gave Franklin metronidazole liquid and told me to let them know if he throws up again. He threw up again around 3pm, and the vet told me to take him off all food and water for 12 hours and see if his condition improves. He slept through the night but still seemed weak and unwell.Thursday, December 14th, I took him back to the vet and they conducted another x-ray which they again said didn’t show anything (later, I found out that the vet’s x-ray were not of diagnostic quality). However, the vet did feel something in his stomach and recommended that I take him to the ER for an ultrasound.At the ER, they took a few more x-rays which clearly showed a fabric foreign body in his small intestine. They said that Franklin would need to undergo surgery immediately to have the object removed, and that he would need to remain in the hospital for two days for monitoring and recovery. I am thankful to report that after a very successful surgery at BluePearl Queens, Franklin is now recovering from the ordeal.

I have been bringing my boys to Nency for more than 15 years. A real dog lover who knows how to handle dogs especially my feisty Shih Tzu. The only groomer I know to still do hand-stripping and at an affordable price. She does an awesome job and we LOVE her.

Great friendly staff and great service! Been there twice already and would continue to go. This place was recommend to me from a friend and im going to start doing to same and recommend them for grooming services. Plus obi got a lil bandana too! How can you not love this place!

I loved how my dogs haircutt came out aswell as her nails. They always do a fantastic job and the best part is that you can tell they treat the animals with great care

Petisa is one of the best place for your pet, with very few words she understood what I want for mu dogs, I was surprise when I pick up Xiao and Lucky she did an amazing job.

Love the service and how they treated my puppy. This is definitely my go to for my puppy grooming needs

Love bringing my 2 dogs here to get their nails cut. Nancy is super friendly and is always so welcoming to my 2 senior dogs who can be very fussy.

Best groomer.. My dogs have been going here for over 4 years. Groomer loves dogs and they all love her.

Nancy is excellent! My Sparky has been going for many years. He loves her and never leaves stressed! Appointments are required so call ahead and expect a 1-2 week appointment, but well worth the wait for the loving attention your pet will enjoy!

The woman who does the grooming is the sweetest and genuinely loves dogs. I feel so comfortable leaving my dog there, and never had an issue there. I moved to Manhattan and will still take the trip to queens because of the love the woman gives the dogs. HIGHLY recommended

Excellent, I give 5 stars, I used to take my dog to a groomer in 37 ave, because it was close to my house, until one day, I knew my dog was abused because she was very upset, then I switched to petisa spa, 3 years already, I am happy to see my dog happy. Dont matter if is far from my house

Nancy is the best! Andy is a very difficult dog to handle but Nancy is very patient with him. She takes the time to dry him with a towel because Andy does not like dryers at all. The heat and sound terrify him. We are already in Astoria but we still bring him to Petisa Spa. Only Nancy can communicate lovingly with him. Highly recommended!!!

I brought my dog to petisa spa and I had a very good experience with a nice and sweet person his name is Natanael. He is very professional and kind. These place is very suitable for dogs. They have all the needs to keep dogs safe. I highly recommend this place, they know how to treat the dogs.

Today I decided to take my dog to this groomer and sadly I am disappointed. My poor baby came home with both of his ears bleeding. This will be the last time I take him to this grooming spot. After speaking with the lady regarding the issue she just said that my dog had two bumps in his ears. If you notice bumps why wouldn’t you call the owner and let them know? Instead you decide to still cut down. Makes no sense. They will be getting my vet bill!

Nancy is always the best, she loves our dogs like if they were her own, she always takes her time with each one of them, and she always makes sure every dogs owner is always satisfied with their haircuts

Ive been taking my dog here for a couple of years, and thought i was so lucky to have found someone who seemed to get through to my not so friendly pekingese. But the last time my mother took him, they cut his hair extremely short which is bad for the summer (UV does affect dogs too), and so short that they cut his little nipple(s). They also cut his whiskers which is *unacceptable* because theres research to show that this is BAD because it messes with their equilibrium- and a professional should know this. When my mom sent me pictures of how its healing now (Im away from home), i cried so much because i cant even imagine my little one being hurt, and was mad that my mom didnt say anything to the groomer. I also dont know if he was sedated for them to have been able to cut the hair on his face and his whiskers because my dog bites. I dont know if theres a new groomer that did this because they had not done this before, and in the very beginning i told the lady that i dont want his whiskers to be cut. Im scared to even get him groomed in the future because Ive tried other groomers and he always comes back very shaky and stays that way for days. Here was the only place he didnt come back like that, but now i can never come back to this place.

Sweetest groomer. She absolutely loves animals. My tea cup yorkie doesn’t get scared when we there. Groomer does a fantastic job cutting my yorkie’s hair!!!

Terrible service the old lady that works there has a very nasty attitude!!!Never again! My dog did not even look properly cleaned! Don’t waste your time here please!!!

Great staff, very good with my dog. She was excited to be there and she looked great after they were done.

They are very patient and loving towards the pets. Do a great service at reasonable price.

Garbanzo love the time at Petisa! Thank you!!!

Petisa Spa , is excellent, friendly inveroment, treats her clients with atmostCourtesy and respect and does a wonderful job to her clients .

Greatest Service 🐕‍🦺The Treat Your Pet like Family.And are very Professional every single time We are there.Thank You Petisa! ❤️

Best groomer ever! She is worth the wait! I take my pup and she leaves smelling good every time! She even let me know if my pup had any thing concerning which was so kind of her. Also very reasonable pricing!

Ms Nancy is the best. My dogs had been her customers for almost 13 years 💞💞👏👏👏

Nancy is an excellent groomer. Very caring to the doggies. Friendly and clean environment.

The groomer is the most pet loving and caring person. My dog is happy, he is not afraid like in other grooming places

Treating nice to pets..

Miss Nancy does an amazing job with every individual dog she works with whether its grooming or a shower

Very good service and good groomer take care my 7 Maltese in good style hair cut very nice people

The nicest groomer answered all my questions and was so sweet to my dogs

The customer service is fabulous! My dog loves getting groomed here.

They treat my dog with love and that’s all i ask for , she grooms so well and leaves my dog looking so handsome

Nancy and the crew are so profesional and Friendly. I know Nancy for 21 years that she is grooming my pets.

Nice people. Satisfactory work. Turnaround could be better. Pooch looks good. Ill be back.

Very good service they treat the pets very well and trim the Nails good!

Best groomer were happy with everything she does & prices are good

They take good care of your pets. very caring

Lovely people who care for our furkids. Great service.

Shes a very good dog taker and groomer

Great place , service , an amazing staff.

Great people great care...

Not only were we very satisfied with the way Max looked after he was done getting groomed, we were also happy with the price and the responsiveness of the people working there. Any time we called, we would be answered almost immediately, without any sign of frustration despite being very busy with 10 or so dogs. Highly recommended, and we will be using this service again in the future.

Very friendly, Excelent Groomers, love it!

Awful. I picked up my dog and it’s paw was bleeding. They told me the dog bit itself, that’s ridiculous. What happens was that they cut too much into its nail it bleed. I didn’t expect a professional groomer won’t know how to cut a dog’s nails and worst yet, don’t listen to what I say. I told them the dog just needs to be washed and cleaned it’s teeth since it was not too long since it was groomed.The worst part of this incident is that they just left the dog to bleed, did not assume responsibility and blamed it on the dog. They didn’t do anything to address it, they didn’t call me to tell what what happened, or give it the Styptic powder; they just left the dog to bleed. After I picked the dog, I took it straight to the vet, to have it addressed to prevent infection.Do not go there, your dog is in danger with these people.

Great job , always

I recommend this place to everyone !!!

The best

Great service ☺️

Very rude service

Nancy is the best!!!

It is an excellent place, they left Nickie beautiful, from man to woman, painted nails 💅🏽, haircut ♀️ 💇🏻, Mirellas, makeup 💄, and good bathroom 🛀, rich and delicious smell, I liked the attention and the They delivered on time, I think they treated her well and she came out super happy, highly recommended, she came out very perrisimo 🐩🐩🐩In englishIt is an excellent place, they left Nickie beautiful, from man to woman, painted nails 💅🏽, haircut 💇🏻‍♀️, Mirellas, makeup 💄, and a good bath 🛀, rich and delicious smell, I liked the attention and the They delivered in exact time, I think they treated her well because she came out super happy, highly recommended, she came out terrific 🐩🐩🐩

The most lovely place for your dog. Doña Nancy is a sweet and charismatic woman; My little dog loves her, She has kept him beautiful since he was two years old, now he is 14 and She loves him like the first day. I feel calm when I leave my dog ​​at Petisa Spa, the place is very clean, and it is also very affordable.

I love this place and the attention with my dog ​​every time I take him leaves him very pampered and knowing that he is very aggressive towards me gives me the impression that they pamper him a lot I recommend it 100%. And in the cut they do it as you want I love it

Im sorry. I had put 4 stars. Very friendly with clients and animals, thank you. Thanks for xel service

Excellent place I recommend it m stive always likes to go to the place never change

Excellent service, very nice, they left the canine child with very good attention, she treats them with a lot of care and love

I thought this place was good, they are very professional!

I have been taking my two dog children to this dog grooming salon for almost a year and they always do an excellent job. Plus, it is safe and very reliable since my daughter loves going there. There they bathe her, comb her hair and make her look beautiful. And my son, whose hair grows quite quickly, gets a cut that I love. Besides, they always give him different cuts that make him look better every time I go.I recommend the place for its quality, good price and first-class service. Petisa Spa highly recommended.

She is very loving with animals and provides excellent service. My baby is very happy every time I take him to bathe in Petisa.

I couldnt be happier! My four-legged daughter, every time I tell her we are going to Petisa, she takes me alone😘 highly recommended. I dont think there is a better place for our canine babies. 😊🥰I love you PETISA SPA

I love how they treat my baby at this hair salon, they are a super recommended love.

I have a dog that is really somewhat aggressive! And usually no one can do it 😞 finding this place was a great joy and the end of immense agony. I am very happy but above all grateful. Thank you so much Petisa Spa 🥰

I really liked how my pet turned out, the only thing I think they should do is work by appointment and not by order of arrival. My dog ​​was beautiful but I had to leave him for more than seven hours.

The customer service is very good, I really like it, thank you for making my pet look beautiful.

I really recommend it. It is the first time that I visit the site and I am very satisfied. and from now on it will be the place where my babies get groomed. They left them beautiful to me.

Excellent place I recommend it they always treat my dog ​​Mia very well I love it

Excellent. I loved it, my baby turned out beautiful.Very friendly service. Ill be back 🙂

Today for the first time I took my dog ​​and I loved the work they did, many thanks to Nata, excellent service

Good place, friendly, reasonable prices, and very punctual, the dog turned out very well, congratulations

A place that inspires a lot of confidence in me and above all they are very friendly and above all they show a lot of love and affection to pets.

Highly recommended, the care and work on 4-legged babies seems excellent to me! Thank you Petisa

Very professional and affectionate with our furry ones.

Excellent service! Nancy is very loving with animals!

It always makes my children look cool!

The lady leaves my baby beautiful and always treats her with love

The best of places! There is no other place better than a super experience, my pet is still happy.

They are the best and treat the children with incredible love Thank you thank you 🙏🏼

The last time I took my pet, I was very disappointed 😞 with the grooming 🐶 that they did for me.

Good service for you and your pet at a good price

Nancy is a sweetheart

Dont hesitate to visit this place, its great! The attention and treatment for our babies are first class, 100% recommended.

Excellent attention from its owner

The best treatment for your canine baby😍🐶🤩🤩

Good priceGood price and accessible

Nacy the best and most dedicated to the service of the 🐶

It is very helpful, thank you

Good service

Spectacular 👌