My Family has been using the veterinary services and boarding our pets with Dr Romero at Merrick blvd since the early 90’s also my parentsThe staff is extremely knowledgeable caring and concerned about their clients our pets♥️The prices are very resonablethe facility is always airy clean and pleasant.Your pets are not afraid of the staff and for me I feel very secure and safe leaving my besties my babies my cat and dog here to board.It’s a great well organized animal hospital👍🏽👍🏽♥️
Animal hospital is amazing. The staff are polite and very understanding. It’s priced reasonably and they also have grooming service. I will continue taking my Yorkie there.
I have been taking my pets to this facility since 2008 and Ive always been pleased with the care my fur babies have received. The staff has always been kind, caring, knowledgeable, and extremely understanding. They answer all my questions and are patient with me and my fur babies, even when the animals are nervous and are a bit unruly. A+++
I absolutely ❤️ it. So kind and gentle. Honest too. Thank you for caring for my furry baby. 👍🏽👍🏽👍🏽👍🏽👍🏽
One of the best veterinary clinics I have ever visited. Staff is very kind and so professional. I have been taking my kitties here for years! Always provides the best care.
They have helped my mom and myself keep two cats alive who were deemed by other vets to die within two months because they were diagnosed with fip and feline corona virus. The first cat managed to live 17 years, and my current cat has been alive for 4 years now. My previous vet suggested that we put her to sleep. Albeit she and the previous cat have to eat prescription EN food, but it is worth saving the cats life rather than putting them to sleep.
They are one of the greatest vet clinics. I used to bring my cats here. Because of relocation I can’t see them now. Their service charge is so much affordable & convenient, and they take great care of your pet. Thanks for all you do!!
I took my dog Chloe for her vaccines and they took excellent care of her. She was scared at first but I didnt hear her whimpering or barking and she came back out just as happy. The grooming was also amazing! She smelled so good like sweet powder and the little ribbon they put around her collar was a cute touch! The staff were friendly and welcoming and the prices were half of what I used to pay at another clinic. I highly recommend them. Theyll take great care of your fur babies.
Staff at Merrick Boulevard animal hospital are very friendly and professional. Receptionist took the time to collect information about my cat and the vet was gentle and knowledgeable. After years of searching for a good vet I think I may have found the one.
Got my cat a dental scaling/cleaning. My sweet girl came out all good. They seemed to take good care of her, gave her antibiotics before and after the cleaning to help with her gingivitis, and even trimmed her claws. Great pricing, nice and caring staff.
I definitely recommend this place. The attention is incredible they make you feel comfortable and happy with your pest, they give the property instructions, and it is just amazing. Im so happy to choose this hospital. Also, the prices are very affordable, Im definitely recommend 👌 great services, thank you 😊
Took a family member’s dog here ! French bully ! The staff was so welcoming and accommodating even though I was a walk in. Very knowledgeable and aware of issue with pets, they made recommendations, they were gentle and was straightforward with what was needed for this little guy. Truly appreciate the service I received as a human and SUPER GRATEFUL for the service my pet received! Thank you to all of the staff members here !!!!
They welcome 🙂 customer with a cheerful smile and show how caring theyre with ur pets.
Staff is sympathetic, kind and professional. The doctor explained all concerns about my pet and helped my family made the best decision.
Excellent service providers. Since early 90s to present.
I strongly advise against bringing your beloved pet to this veterinary hospital. My 10-month-old cat was brought in for a spaying procedure, but unfortunately, she passed away due to the medication used to sedate her on the same day of the operation. Whats more concerning is that they did not conduct any blood tests before the surgery to ensure that my cat was healthy enough to undergo the procedure. Its evident that the lack of care and attention from the staff led to this heartbreaking outcome. I would highly recommend finding a more reputable and responsible veterinary clinic for your pets needs.
I brought my 11 1/2 yr old poodle to this vet for a wellness check up and the vet misdiagnosed him. The blood test came back okay and he stated he didnt see a problem. The most important instrument the doctor should have used was the stethoscope for listening to the heart and lungs follow with chest xray which he didnt do. My dog died 16 days later of congestive heart faliure without being treated with medication. I regret bringing my dog to this clinic.
Convenient hours, reasonable rates, clean environment and a very friendly & knowledgeable staff. I love the way they handled me and my new puppy!!
I cannot speak about the actual services, but I found a dog roaming aimlessly without owner. I needed to have them scammed to get their info. I called this place and person on the phone told me to come by. Once I arrived, she was able to do the scan and find the needed info. She was very sweet and helpful.
Absolutely amazing. Everyone was so courteous and my cat enjoyed it too. Not too long of a wait and I got a detailed record for my cat after the visit. The prices are reasonable considering they only charge for whatever service you get and not the office visit. The best part is that its close to home.
Exceptional excellent service received for my pet from when I drop her off to when i received her back after her procedure. I recommend this animal hospital to anyone who owned an animal as a pet
Great place for your pets courtesy is great
Merrick Blvd Animal Hospital is a great place. They take good care of you pet. I recommend they to everyone.
Keep Up The Awesome Work Thank You
My cat has been vomiting for 4 days now, I called to get her taken care of and they refused me. Reason they don’t accept walk in, and the girl seriously told me she can make an appointment for me for Tuesday. 3 days from now. My cat could be dead by then. I have been using this vet for 14 years. All my pets went there. Hopefully I will never go back there. Very sad 😢
Great Services! Just went for my dogs nail trim, but when I called they were all booked. About 30 minutes later, used the caller ID to call me to say they had an opening. Thats good customer service. I also been going for many years 3 different dogs. Very Caring place.
Michelle,Hanna and the doctor everybody at the clinic are very nice,knowledgeable and helpful.Cant ask for more.
An appointment was made for me even though I requested it not to be made. Because I love my dog I went in anyway. The Tech was aggressive in her approach to me implying that my complaints about my dog might not be legitimate. Products were offered which I purchased. My dog suffers allergies every year. I tended to her needs prior to the visit, thats why they didnt see the rash, or scratches.
I will be bringing my lulu back here for sure. The staff was so friendly and efficient. The vet was so good with lulu. Lulu loved her. The prices are awesome!!! Thank you so much for the beautiful service you provided us today. ❤
All the staff members are amazing. They participate with the pets and owners. I appreciate being part of the Merrick Blvd Family.
I have taken my dog there for over 9 years. Today he was stressed, panting and in pain so I took him to the hospital at 5 pm. Hospital closes at 7 pm yet they would not look at the dog. Staff showed little care and concern for a hurting animal, no compassion and we don’t give …💩 attitude. I will not visit that hospital again and you should think about avoiding that place if you loved your pet.
The veterinary services are adequate but the boarding service is atrocious. My 2 cats boarded there for a week. Unfortunately is was a last minute choice and the worst ever. They were each in a tiny cage in the basement. Dont know if they were ever let out of the cages all week. When my daughter and I went to retrieve them my poor cats were full of poop inside the cages. One of them was hissing and wouldnt come out of the cage. Acting very traumatized and psychotic. Needless to say we were very upset. Never ever would I recommend anyone to board their pets there. Its been a few years since this experience and the memory is still very upsetting. There are much nicer, more spacious boarding facilities out there. Give yourself enough time to research and find better accommodations for your pets.😢😡
Top of the line care especially for my Zeus as hes a very aggressive dog but we went in and the doctor did what she had to do didnt show him my oz of fear
My family and I had to say goodbye to our best friend after 10 years. He had cancer and was suffering. The staff was amazing and very sympathetic when it came down to our final good bye. They gave us all the time we needed and let the whole family hold him and comfort him during his last hour. The dr was also very patient especially when my children and I were crying, we werent rushed or anything. Thank you
Small, outdated exam rooms/old looking equipment/supplies. Okay for a quick solution but for long-term care Id go somewhere else.Friendly staff. Decent prices. Will not try to upsell you on supplements or sneak stuff into your bill. Just have to remind doctor if you already have it on hand so you dont buy more than you need.
The level of attention my dog gets at each visit is great. Personnel are above and beyond.
Took our baby Sunshine on for her annual exam and vaccinations. Dr. Rhooms and the entire staff was awesome. I have been going to this vet for over 15 years with my other pets as well and have not been disappointed once. Thank you Merrick Blvd Animal Hospital. Lydia (Sunshines Mom.)
Boarded my 2 krazy dogs with them for 11 days. The dogs were happy and alive when we got back. Boarding fees are very reasonable. What else can you ask for? Definitely recommend.
The process was very quick and efficient. They couldnt let me in the exam room because of Covid-19 but the checked with me frequently on any updates and permission for vaccines and other medicines. And for a great price.
So friendly and helpful. Their office manager is a lovely tuxedo cat. Parking can be awkward as Merrick Blvd is busy street, but I will continue to take my kitties there.
Horrible clinic. After taking x-rays and cutting my dog open for no reason(no operation was performed) they made a quick suggestion that I should euthanize him. Of course I would not make a hasty decision to kill my dog so I paid for an overnight stay so that another vet could come in and see him the next day. The next vet took a quick look at him without opening him up again said that the problem was just normal fatty tissue and that nothing needed to be done. I ended up paying over $1,000 and had to go through the fear of possibly losing my dog just to be told that nothing needed to be done. Of course we also had to pay for the pain killers too.This place is a waste of money and time.
They have assisted in making sure my kittens health has progressed amazingly.Clean, kind and very caring everything I have been there. I am thankful for this vet 🙏
Today was my 1st day at Merrick Boulevard animal . I took my tw 3 month old cats for their immunizations, deworming and wellness check. the person that handled the cat appeared to be knowledgeable and pleasant the cost was regular because veterinary care is quite expensive these days. I will update the post after another visit.
I have my dog boarded on Tuesday, August 15, 2017. Upon pick up on Monday August 21, 2017, she was being returned to me with the smell of feces on her body. Also a sore on her ear that appears to bite .The son of the facility show no compassion whatsoever. He took her in the back wiped her with a rag and poured perfumed on her to cover the smell. I was so upset I started crying then he offered me credit toward a wash medicine for her ear. This was totally unacceptable to me I have my dog in a facility that supposed to be taking Her only for her to be returned to me in an unsatisfactory condition and also injured. My dog is well taken care of and when I leave her in the care of someone else I expect that she will be returned to me in that same condition. I will never bring her back for boarding again over the years I have been bringing her there for check ups and also boring but this shows that ill personnel caring and she deserves better than this kind of treatment.
This place has helped me and My Ashes . While every other vet we went too, wanted cash up front by guessing base on what we said . Thanks God For mom and pop Petshop(Thats how i found out abt this place) I came in and they help me. I explain the situation and they work with me . Friendly Staff , just awesome to know they care for pets and willing to work with you and save a lifeits not all about the $$$$...to many Vet clinics are opening with these unprofessional people just asking for cash up front . I dealt with two who were afraid to handle cats..Thank you All for your caring!
First off out of 5 visits for a common ear infection my initial visit was pleasant. They did what was expected and put medication in my dogs ear, and yes they were very nice “well the receptionist that’s not there anymore was” 3 weeks later it came back in other ear took him back and they put medication. 3 weeks later it went right back to the other ear and then I was told by the son “well that just happens and maybe I should stop using cleaning products or scented candles”. I called again because he is now in horrible pain you can hear liquid in his ear and the daughter who must answer the phones the tells me upon making an appointment for yesterday that it must be my fault because the first time I did not come in the exact time frame specified which happened once. But the ear infection went from ear to ear to ear. He received 7 doeses of medication how many times does he have to get the medication for them to get it right. I called the to tell them i couldn’t get there because I was stuck in traffic yesterday and was put on hold for 20 min then the son picked up after 5 call backs and I was told they are very busy and they don’t have time to talk to me. They truly display no EMPATHY for their patients!!!!!
My dog needed emergency care they said i needed an appointment. My dog was having a hard time breathing. ..its not a hospital. My dog died. Hospitals dont turn away patients. ..you better hope youre dog doesnt need real care...
I been taking my animals there for years. The staff is very nice and friendly and I have never had an issue. I would recommend you take your pet there for all your pet care needs.
Horrible..please dont go here. My cat had an theeth extraction for wich they left pieces of theeth and my cat never recovered until i took him tp the best place ASPCA in manhattan...they did xrays and removed nerves an pieces of theeth for which my cat suffers without eating. I spent thousands this is what they care only your money. License should be removed from this Office. They dont have equipment and ❤ to love animals..they think because they cant talk they dont feel..I hate this place!!
The staff is great and compassionate I had a Bulldog for 13 years and a Boer for 12 years. When it came time for them to leave me because of aging and sickness they helped me deal when they passed
I love the service they provide for my puppies.
The were very good with my animals. They treat your animal like it was one of there own. They explained everything that they did to my babies.
Its a great and very friendly place, they take good care of your pet. There prices are awesome.
IF YOU LOVE YOUR PETS AVOID GOING HERE. THIS PLACE SHOULD BE SHUT DOWN AND INVESTIGATED!!!!!This review is long overdue, if i can give this place 0 stars I would for their negligence and not taking responsibility for the death of our cat Felicity who died on July 11, 2018. Our young healthy cat died in the hands of one of their irresponsible Vets. Our cat Felicity died of septic shock last month because the Vet who was suppose to treat her constipation decided to cut inside her colon because he thought he saw a polyp and ended up tearing and damaging her colon. He did not tell us what he was going to do and we would have definitely not given him permission for him to that. We ended up paying 400 dollars for the visit and even worse we had to rush Felicity to an emergency animal clinic so they can perform surgery to repair the colon. The surgery costed 10,000+ and she ended up dying. The Manager of the Animal Hospital never called to apologize nor offer to repay us for the cost of the expense. We lost our cat who meant the world to us and over 10,000 in less than 24 hours. Felicity meant so much to us and her life is
Didn’t really seem to care about my pup or the emergency I was explaining to them. The secretary was overwhelmed and there wasn’t much going on. Wouldn’t go there if you love your pup.
Really positive experience. Michelle is wonderful. Cant go wrong with her being the initial company contact. Good job
Clean , pleasant atmosphere. Staff warm , engaging.Exceptional attention , care given to my kitty Zoey.
Ive been going to that animal hospital now for 5years and the service is really good,nice people, comfortable setting for my pet friendly etc.!!!
It was good the vet was nice but I need blood test done too so I need to find another place but their good for getting all of the shots your pet need for the year in one visit for 125
I love this place the take care of your pets. The Grooming is the best thank you
When I took my puppy, everyone in the clinic was super cool. I appreciate all of the service my pup received... thanks again!
The doctor and staff are so friendly and they are great on price. They took great care of my Riley and he is on his way to better health.
Great vet experience for my first time there just a extreme bit of a wait time even tho I was the only one there at the time and was there 5 minutes before my appointment time (smh)
Dr. Romero is the best vet ever!! He is experienced and wise! He doesnt try to rob you and best yet he truly cares!
Very animal friendly clinic. Convenient location. 4 stars as i find them a bit more expensive and they could work on customer service skills.
My cousin recommended here and it was THE BEST!!! Summer, who is one of the groomers was Sooooooo Good with Our Doggy... EXCELLENT SERVICES AND AFFORDABLE PRICING
Absolutely love this place! The receptionist were amazing, was seen on time. I will be switching here! Amazing service.
Don’t take your pets here please. My dog was dying and they wouldn’t give us an appointment. They also charge an absurd amount for the smallest things.
They took great care of my cats
I really appreciate the kindness and compassion. From the doctors and the receptionist. My dog was well taking care of.
The staff is welcoming. Always ready to assist. My vet for the past 20 years!
The customer service was top notch and they are reasonably priced. Thank you Merrick Blvd Animal Hosp!
One trick ponys Smh they will have you jumping out of your pockets to fix nothing know backyard breeders that can do a better job only good for shots and charging you for the visit
They took great care of Kitty Poo. They handled him with Love and Care. I have found him a vet for the rest of his life.
Professional, courteous and compassionate with your pets....Summer does exceptional grooming. Highly recommend!
My cat 🐈 always go for their shots and nails buft and groom.... Smile
They are the best vet hospital in the area. Very affordable, friendly and supportive. Love that it is family owned.
The doctors & staff are very attentive. I feel very comfortable bringing my dog to this animal clinic.
THEY REALLY DO NOT CARE. YOU WOULD BE TAKING A BIG RISK TO TAKE YOUR PET THERE.
Sandy receives the best care, and attention.
The staff is amazing. Been bring my cat there for about 10 years.
Dog was sick and it is a medicine they took him in check them out they shot a dog hes doing good I recommend this place
The arent answering their phones. I dont leave messages when I need immediate answers to questions. They should answer if they are open. Very poor customer service. Ill likely go somewhere else.
My dog was sick and I need ed some medicine for him it took care of my dog pretty good I was pleased
I took my 3 year old dog which is a rescue. She is normally anxious in new environments and especially when being left. She was great! She had both an annual exam with vaccines and grooming. Her reaction to the staff was good as she normally barks at those she doesnt like. The staff was knowledgeable and helpful. I will be taking her here going forward for all her pet needs. Thanks Merrick Blvd Animal Hospital.
They were very patient, and caring when handling my very difficult cat.
Good hospital and reasonably priced services. However, the veterinarian might try to push unnecessary expensive medications on you.
Treated my pet with the utmost professional care. Summer is recovering well and almost back to her playful self.
Great customer service and straightforward with pricing for procedures. I love how they take their time understanding my dog and try to make him feel comfortable before doing anything.
The office visit was Great! Waiting for the Awwwesome Results * 😉on SCRATCH my cat😉
I luv the way they took care of my cat Hodgy. w/Luv, Caring Compassion. Im going bak. ❤❤❤❤❤❤❤❤❤❤
Good place to bring your pet. Fast thorough and caring
Has every good service for your pet, vet, grooming & boarding.
My girls have been coming to Merrick Hospital for years. Everyone is great.
They really provide a caring environment for animals and service is provided in a timely manner.
Honestly, this was one of the worst experiences I’ve ever had. I went in just to inquire about getting shots for a found, abandoned dog that I’ve been fostering in my home for over 3 weeks.One of the young women in the front desk basically scolded me and said comments such as I would be sued for vaccinating this dog.I did my due diligence with trying to find the owner to this lost dog. Shelters, Precincts and posting on online sites to try to find the previous owners. I posted FOUND flyers in the neighborhood and it was very clear this dog was abandoned.Walking in, I was met with a passive aggressive and condescending employee. Her comments basically implied that I was a dog thief. She even told me I can get in legal trouble for keeping this dog. Her attitude and unwanted remarks were totally unacceptable.It’s unfortunate that this vet serves this community. We deserve better.
Merrick Animal Hospitsl has been there over 50 years. They have services all my litter a and cats. Very convenient for me to walk around the corner. Unfortunately, the service is declining. The front desk manager is not trustworthy. I sent my puppies for a blood test which by appointment in person by me. I sent my puppy with the pet walker and they gave her annual shots again and charged my card. The dog was being tested in order to be able to take the meds so that she with not get ticks and fleas when outside playing. Because the service has declined. No more walking to the doctor we are driving farther down Merrick. The 2 for old-time sakes.
They scared to groom cats properly. Paid for a full groom and got only a brushing and nail trim
They Take Care Of My Baby, Looking brand new
Nice place to take your pet,friendly staff,no expensive place
Lived / lives in Queens, forgot they existed!made a call dropped off 2 animals....Splendid
Compassionate, transparent, and pragmatic is what you can expect. I am a new fan.
Great customer service and doctor
Great service, compassionate doctors and staff.
Lovely experience with the Veterinarian and staff.
Very friendly, no waiting. The personnel are very nice.
Its the only one available for miles in the neighborhood. Competition could force them to be better.
This vet is nice for a first time visit.
Very nice staff and friendly vet, A long way from home but definitely worth the drive
They are friendly and can assist no matter what your situation/concern for your Pet. No matter your Pets temperament they are on point and they will definitely see me in a yr!*Update * This is my pets regular doctor and we both love it here... waiting to have a mani-pedi (nail trim) done.
Best Drs, Best staff .ONE OF THE BEST ANIMAL HOSPITALS
Dont take care of emergency situations. And seem to deal alot in bait and switch.
Been taking my Patches to them for over 10 years, for shots, check-ups, and boarding.
Great placeKnow it for more than 35 years
These people helped my little dog but they did it on a could meatle table
The hospital was clean. The staff was very friendly and polite. Yes, I will recommend them to others. They explained everything they did to my dog 🐕and also let me know what may be helpful for my dog.
The two ladies who worked 11/11 in the morning, they were sooo nice and made me feel comfortable during my dog’s visit. the doctor and the lady were also careful with my dog during his appointment.
Nice people all around the love for animals shows here
I really did not like it it was very unprofessional I wouldnt recommend it for anyone.
Gave price over phone 75$ then when i reached price was approximately 275
Awesome! Summer is an excellent Groomer...
The staff and receptionist were very patient and helpful when dealing with my troublesome cat. But then, when I was leaving, the doctor on duty suggested that I get my 1 year old cat declawed. I was so shocked that a vet would suggest such a thing. Im really disappointed because the staff was really nice and the location of this place is convenient. But I dont agree with the doctors suggestion and I will not be going back there.
The greatest vet that I have visited! Family owned and ran. My Furbabies loved them!! They have good treats for them all the time!
This is where we take our little pup for his annual check up. They treat him very well, i just find them to be expensive. Definitely caring professionals though.
The staff is wonderful and very caring.
I have taken my dog Roxie to Dr. Romero and his staff for medical care and boarding for 14 years now. I have found, and continue to find the entire staff to be very caring, courteous, gentle, knowledgeable, and understanding to myself and Roxies needs.I highly recommend this establishment for YOUR medical and/or boarding needs.
Very gd job giving my kar hos shots...
Is was ok but they getting pricy.
Small lil place needs a little updating but been going here for over 15 yrs prices are affordable then most places
They care less about your pets and more about your money
I love the vets, the staff and the way you get treated like family.
Staff is always pleasant and the Veterinarian is knowledgeable. Will not take my pets to any other doctor
Charges 3 to 4 times more than other vets.
Very professional service all around
I took my dog there for an ear infection. He received medication. After a week, I told them my dog was acting strange. I was told the infection was gone. My dog died within 4 days. Clearly, something else was wrong that they did not check.
Staff is very nice, friendly, helpful and knowledgeable. Always willing to answer questions.
Polite customer service but prices are a bit high.
Great services. Left my dog and cat for the week while on vacation and both pets were well taken care of, we are very please with their services.
Knowledgeable and friendly team of animal lovers.
Great caring staff and doctors
Great service.
Expensive$70 for rabbies vaccination
Going there for years. Friendly staff.
Good service..so far😉
Love them great people
It was crazy
Not very good look for a veterinarian that really care about pets not just making money.....
Adoted a cat exellent services
Caring staff who attends to detail
They saved my Russell
It was a great experience.
Excellent service!
It was good and fast
They are great !
Wonderful staff
I love the place
Prices Great
Needs facelift.
Excellent
Nice staff
Caring
Pretty expensive
Caring and sweet
Great service
Super professionals. They attend to you at the exact time of your appointment. Recommended.
They didnt even stop to say how can I help you? The attention is disgusting🤢😠
They treat you with great pleasure, thank you all, the team of very kind doctors, thank you
My most beautiful times are there