Goosepond Animal Hospital

1110 NY-17M, Monroe, NY 10950, United States
Appearance
Goosepond Animal Hospital
links1234 linksdet1234
Comments
Ch
Review №1

We love Goosepond! The staff is kind and courteous, as are all of the techs and vets! Our Boxer, who has ongoing health issues, loves going and getting spoiled by everyone. They are honest and accommodating, which is not the norm these days. I highly recommend this practice!

Di
Review №2

Dr. Alwang has been taking care of my pets for years. Not only is he knowledgeable, he is compassionate and loving. My animals sense his kind heart and seem to fall in love with him immediately! My dog, Gracie, was recently seen by Doctor Alwang for her annual checkup and was completely comfortable in his presence! He even clipped her nails without any resistance on her part (usually she’s very agitated) and got a peanut butter treat when she was finished! We always look forward to coming to GOOSEPOND and recommend them every chance we get! Dr. Alwang is the BEST!!!

Jo
Review №3

Ive been going to Goosepond for over 20 years. My most recent visit was probably the best ever. They are undergoing some construction. The staff were very friendly and approachable. The techs were awesome. They talked to my pup the way I do, as a family member with thoughts and feelings! They were thorough and made sure I had all the information I needed including how to and when to reach them for any questions. I felt my pup and I were in the best hands!

Jo
Review №4

Trying to find the right fit with a vet can take time. We’ve tried a few other providers and finally found our vet here at Goosepond.Our penny is nervous around new people and can be a little difficult. We’ve actually never encountered a more understanding staff. Everyone from the reception area to the vet techs were amazing.The facility is clean, the staff is great, and they don’t make you come in or order prescriptions directly from them. This has been a pain point for us in the past, other providers in the area force you to come in and get a paper prescription or order directly through them at a 2-10x markup.

Lo
Review №5

Took my dog last month for his end of life and they were so compassionate and made the entire process as bearable as can be. I also take my other dog there for all of his medical needs and they are always so understanding and their pricing is reasonable.

Ma
Review №6

Not happy. The front desk should be trained on when an emergency call comes In. Telling me you have appointment on Monday is unexceptable. Offer some information maybe someone else could be done not brush me off. My dog is a patient there. I felt no compassion at all. I called goshen dog hospital and they cared and listen and offered a solution and was willing to see Jack. That’s how it should be done I’m very unhappy with this office. Seems like you just want money

Ca
Review №7

Always a positive experience. The entire staff is friendly and accommodating. I’ve been using Goosepond for close to 20 years and am so happy for the care they have always given my pets.

Ro
Review №8

Goosepond animal hospital has such wonderful clinical staff. From the moment we enter an exam room we feel at ease and we have complete faith and trust in the veterinarians our dog sees. We have been taking her since we got her as a puppy and will continue to use them for her and any other animals we may get in the future. They treat Roxy like she was one of their own pets. Very satisfied.

An
Review №9

We have GS and just moved from NJ. We first went to Monroe Animal Hospital. It was bad all around. Several Dog owners recommended Goosepond, so we switched and it was THE BEST experience. Everyone is very nice and accommodating, the place is clean and doctors are knowledgeable. Our dog had pneumonia and got misdiagnosed in Monroe Animal. Doctors here saved our almost 1.5 year old! The prices are definitely lower than in other places and appointments are quick. I recommend this place to everyone!

Mi
Review №10

Great place and takes care of my dog perfectly and is upfront and very honest with me and my family. Highly recommend taking your pets here (they don’t do small pets like hamsters, crabs, head hogs) stuff like that, but they do dogs cats etc of course!

Ja
Review №11

The vets misdiagnosis led to my cats quick unexpected death. I took my cat in for a limp and and they checked him out. They knew his old age and didnt think of a possibly that the limp could be from a clot from heart failure even though that is a symptom of it. Instead of looking into it more especially after hearing a murmur in his heart, they insisted it was just a sprain and prescribed Brupenex which is a pain medication, but little do they know that Brupenex is not suppose to be given to cats with heart failure and can cause respiratory distress among other issues. They didnt even tell me the side effects it can cause and I just trusted them...Lets just say after I started giving my cat Brupenex and it started going downhill fast. He started developing a cough and was not eating and just getting worse by the day. I called the vet for them to tell me they are going to call me back. A few hours later I didnt hear from them and I call back and they tell me..sorry the doctor is on vacation and someone will get back to you tomorrow. So they just let my cat rot for another day without eating and on the wrong meds. I finally get to take him in the next day and they do more testing to find out that he has heart failure and is really bad and they tell me I should put him to sleep now. While the vet is telling me all this with a smurk she tells me only people with a lot of money would be able to treat a cat at this point. So instead of them giving me meds that would of helped, they gave me meds that cause his rapid decline and death. After auguring with them and telling them how Brupenex caused a quick death, they denied it and handed me a $800 bill, but I did get a free thank you from them... Please if your pet has a limp, dont just think it is a sprain where it can be a sign of heart failure and read up on the meds they give you.

ma
Review №12

The doctors and staff are very caring, gentle and sympathetic at Goosepond Animal Hospital. We have two kitties that are 8 yrs old and have been going there since they arrived in our home.

El
Review №13

Brought in my 10 month old Frenchie Margil for spay, microchip, and cherry eye surgery. Margil was very well taken care of. Not only did the vet tech explain what was happening before and after her surgeries, but the vet sent us home with a comprehensive note of what to do, expect, and look out for in her recovery. I received a call the next morning to check in on her and how she was doing. Such an attentive and caring staff.

Lo
Review №14

Love this place! Very attentive to our two cats. We went with our cat who was not feeling well. They were very gentle with him and knew what was wrong with him(upset tummy). Gave us good advice and now he is back to normal. Would definitely recommend.

Li
Review №15

Have been using Goosepond for over 30 years. Always able to accommodate us when we need them and takes awesome care of our cats and giant dogs.

de
Review №16

First most, they always fail to write the prescriptions, each time I went I always got turned away at my pharmacy because their was always an issue. They never add refills for my dog who has seizures and was already taking TWO types of medications, they knew how he was yet they never fill in any refills or write the prescription correctly. They weren’t clear enough and led to my dog having to be put down due to their incompetence. The prescription they wrote wasn’t correct and we weren’t able to get the medication. My dog had more than 20 seizures/convulsions and unfortunately we had to put him down. The people here don’t have urgency. They don’t communicate well with non-english speakers!! Go somewhere else if you’re dog suffers with epilepsy.

Da
Review №17

My cat thought their staff was really great 😃

Ca
Review №18

I have had 3 pets over the course of 23 years & the care has been exceptional !

Jo
Review №19

Not only was it close to home and very easy to get to. The staff were super helpful and accommodating. The doctor is very easy to talk to. They don’t know it yet, but I am going to bring my dogs here too. They were so nice. Thank you.

Ji
Review №20

What a wonderful, caring group of professionals. All of my questions and concerns are addressed, and Ive never felt rushed. My dog is treated lovingly and thoroughly. I can trust and rely on Dr. Alwang and the entire staff for the professional, caring treatment of my dog. I highly recommend Goosepond Animal Hospital to anyone who wants the best care for their pet. You wont be disappointed.

Ki
Review №21

Great staff. Always patient with my nervous pitty and my cat loves them. Prices slightly high but well worth it.

St
Review №22

Everyone at this practice is lovely. My Cavalier puppy was well cared for with great follow up.

Lo
Review №23

The staff are amazing. They treat your pets like they are their own. I would never take my Belle anywhere else.

Mi
Review №24

Goosepond Animal Hospital is the best! Everyone there takes care of our dogs as if they were their own. The staff is extremely caring, friendly, efficient and professional. Our family will always highly recommend Goosepond!

Na
Review №25

Very good service. I trust them with my Nala

Li
Review №26

Ive been bringing my fur-babies to Goosepond for 21 years. Though recent changes will get some getting use to, I wouldnt want to go anywhere else.Cordially,Linda Fessman

Li
Review №27

The staff are caring and compassionate!! Great vet

KE
Review №28

Wonderful team, everyone is pleasant and efficient…. Compassionate care.Doctors are attentive, concerned and communicative regarding your pets needs. Overall we are very pleased with the care that our pets receive from the team at Goosepond Animal Hospital in Monroe, NY

Ma
Review №29

I have been bringing my fur babies to Goosepond for 25 years nowand have nothing but praise for the staff and resident vets. They are professional, kind and compassionate. Wouldnt dream of going elsewhere. I love Dr. Alwang!

Le
Review №30

Love that they have a lab so I get urine results at the time of visit and dont have to wait a day

Jo
Review №31

Great animal hospital friendly professional staff and clean facility. My dog wags her tail on the way in. A dogs tail will tell the truth .5 stars

Ro
Review №32

Have always had a great experience with Goosepond Animal Hospital with our pets. This is our 3rd dog who we have been bringing to Goosepond. As a rescue, he had heartworm issues in the beginning, which the staff at Goosepond were extremely helpful getting us through. Very organized, friendly and professional.

St
Review №33

We have been going to Goosepond for over 30 years. They are hands down the best place to bring your pets. They are a caring compassionate facility. Great vets and support staff.

De
Review №34

Goosepond Animal Hospital gets my highest recommendation. I trust them and know they care about my animals. My animals are like family and the staff at Goosepond has never let me down. They are true professionals.

Mi
Review №35

I have been going here for almost 20 years, starting with my first dog, Genie, and now with my second dog, Yunie. I am grateful to the staff who always patiently and kindly checked my dogs, who due to their nature do not have much social skills and are very sensitive whenever they are examined.

El
Review №36

The entire staff is a dream team. My dog, Shelby, and I are treated like family from start to finish. Ive heard 1st hand accounts of their amazing behavior during emergencies and know them all to be on point during wellness visits. The actual reception/registrar area is spotless and white with vaulted ceilings. All of this works to minimize stress and offer comfort for both woman and beast. Cheers!

El
Review №37

Amazing staff! Everyone is always so kind and helpful. My girl had an emergency recently and Goosepond was able to squeeze us in. She’s on the mend now but thank goodness for this place, they truly care.

Ga
Review №38

I have used Goosepond Animal hospital for 10 years. My dog has had 3 surgeries and has had excellent care and results.

Mi
Review №39

Goosepond Animal Hospital has been taking care of our pets for over 25 years and we wouldn’t go anywhere else. The doctors and staff have always treated our dogs as if they were their own. Everyone at Goosepond is passionate, friendly, caring and professional.

Mi
Review №40

Great place the staff is very professional and friendly, and they are awesome with the care they gave to our fur baby, and the cost are extremely affordable

Bi
Review №41

Everyone (doctors, technicians, staff) is welcoming, concerned about the animals, and want the best for our family members. Even when news is not pleasant, they want you to know how to best help them. They kindly give all the information we need to make good choices. Goosepond is The Best.

Li
Review №42

Front desk girls are friendly and very helpful with making appts and checking out. Doctor and in room assistants, are kind and always willing to answer any questions you have. I have been using Goosepond for 20 plus years, and never had a bad experience:

Ol
Review №43

They havent taken any new pets for over 6 months with no idea when theyll be servicing the community again. When I called to inquire, a woman was abrupt on the phone, unhelpful and flip. They have a really good reputation so I guess they are not in the need for new patients. I took my fur baby to a reputable vet elsewhere in the neighborhood who we just love! Thankful.

Sa
Review №44

Staff is very kind and patient. I am a helicopter mom with my dog and they are always so great. Last visit was with Dr Ashley Davis and I loved her! So informative and excellent with my dog.

ma
Review №45

Pleasant & friendly visit. Staff was wonderful. Appreciated that the doctor didnt push for an unnecessary procedure for my animal.

Je
Review №46

Our 9 month old puppy ate a piece of a dog toy and needed immediate surgery. Dr. Alwang and his team took great care of him and returned him to us the same day. Despite his stitches and cone he is ready to play with his dog sibs. The dog toy was returned to us and now hangs from our Christmas tree.

Ma
Review №47

Been going to Goosepond Animal Hospital for many years & dogs! The care is above 5 star. They’re compassionate & understanding & never are rushed. Always return calls & freely give advice. I can’t say enough great things, in my opinion they are the best vet hospital

Ta
Review №48

They want your dog and one year old to stay in a hot car while you wait for your appointment, because they refuse to lift their COVID restrictions. They even suggested I leave my one year old in the car unattended on a 95 degree day, during my dogs appointment because only one person is allowed inside during an appointment. They obviously only care about the money and not the lives. Find yourself a better vet, I know I am.

Bo
Review №49

I use Flannery for emergencies and they have always been great. They quickly assess emergencies and when necessary will come out with vet to triage immediately. I love the 24 hr service because my emergencies always happen at night. Right now there are no overnight weekend hours because there is no doctor, but that will change when they find a new doctor. They have saved my pets lives many times over the years. Always clear about medical plan for your pet and give a hi and lo range estimate of costs. They are expensive but all quality pet care is. Pet Insurance is a must.

Ry
Review №50

Staff is kind, friendly, knowledgeable, and circumspect. They return phone calls, are willing to give you as much time as you need to get the information you need to make an informed decision about your pet. They don’t suggest likely futile interventions or unnecessary diagnostics. Really can’t say enough good things about them.

Ni
Review №51

We love Goosepond Animal Hospital! They made a very nerve wracking appointment with our cat go amazingly well! Everyone - Client Service Representatives, Assistants, Technicians and Doctors are the best! Big thank you to Dr. Aimetti for making all of us, Griffin, my husband, and I feel calm.

Ba
Review №52

The staff shows how much they Truely care about your fur babies. Thank You!!!

Tr
Review №53

The team at Goosepond Animal Hospital are knowledgeable, professional and really care about your animals. This is why I have been using them for all my dogs for the past 9 years.

D
Review №54

If it was not for the malpractice of the vet at Goosepond Animal Hospital on July 6, 2023, theres an excellent chance my cat would still be alive today. While writing this review wont bring him back, it may certainly help somebody else from going through the heartbreak and loss we have. I brought my cat in as he was acting lethargic, and not eating. During the exam, when the vet went to touch his tail as if to look under it, he gave a slight growl. She stopped and said, hes upset already I dont want to make it any worse. They then took him to the back and without discussing any of his treatment with me withdrew blood, gave him a 14 day injected antibiotic because he was running a temperature, and anti-nausea medicine. My bill was over $500 and I left with no diagnosis or explanation as to what may be wrong.They gave me no medicine or advice to assist with stimulating his appetite and said they didnt even know why he had a temperature. The next day, my cat got up from lying down and there was a puddle of pus under him. I rushed him to another vet and they did do a thorough exam and found that his anal gland had ruptured. His hind area was so traumatized, raw skin and oozing pus he needed to be sedated to thoroughly be cleaned and he then needed painkillers and a stronger antibiotic. He was also now on day 5 of no eating so the new vet also prescribed an appetitive stimulant which unfortunately took another couple of days to get here because it was a Friday. He received continued and excellent care at the 2nd vet office and while his wound was slowly healing, he required a lot of care and the initial impact of the infected gland and subsequent rupture was so painful, infected, and traumatizing he died in my arms 10 days later. Thorough research, and discussion with the other vet, revealed if Goosepond had checked his rear, diagnosed the impacted anal gland (red flag when he growled!), and lanced and cleaned the anal gland it wouldnt have ruptured causing the catastrophic injury. I disputed my $500+ credit card bill and on July 15th received a call and voicemail from an unknown number. A Christopher Alwang (Chief of Staff) left a message saying hed like to speak with me about what happened and to call back but also that he was going away on vacation. He didnt leave a number so I called Goosepond back and asked to speak with him, and the staff who answered (who said their name was Victoria), acted shocked that I would dare ask to speak with him and then put me on hold and came back saying theres no record of him calling you. I asked if she was accusing me of lying to which she repeated, theres no record of him calling you and hes on vacation. I assured her he left a voicemail and to tell him to call me. She clearly still did not believe me and asked how my cat was, to which I replied dead. Its been 9 days since then with no return call from Christopher. You expect those in the veterinary field of medicine to actually care about their patients. This office clearly cares more about their bottom line, did not conduct a thorough exam and yet had no problem charging for it, lacked communication with the pet owner prior to running tests or administering medications, and did no follow up whatsoever on the $250+ blood work they drew and sent off. There are better veterinary choices, and if you love your furry family member as much as I loved mine, I implore you to choose a better vet office.

El
Review №55

Absolutely Amazing. They are affordable, intelligent, and caring. The go above and beyond. They helped me in my lowest lows of pet ownership. Even helped me subdue a menacing dog through the phone and helped get police help. And that was over the phone! They care about their patients and patient parents. There are know words to describe my full gratitude.

Am
Review №56

This is a huge facility with a large waiting room. I was a little worried the service wouldnt feel personal, but I was wrong. I saw the staff interacting with all the pets waiting and they were very loving and patient with even the most stubborn/skittish pet. The front desk staff was nice, and the follow up care was good as well. They even called before I could reach out to them to follow up the morning after I placed a call to their answering service who referred us to the pet ER.Weve been going here for several years now and its nice that they dont push unnecessary procedures. My dog is getting old and they were very thorough with his exam but also very gentle with him as they evaluated his issue. The vet discussed all the alternatives and was great at answering all of my questions. They even diagnosed a problem that tests couldnt pick up and he started getting better after just two days.

Di
Review №57

No matter when Im there, ALL of the staff is so kind and loving to my dog. And so nice to me. They go above and beyond for their pet patients!! LOVE THIS PLACE

St
Review №58

Dr. Sonnema is very detail oriented, kind and compassionate. We really appreciate her thoroughness and care for Charlotte and the other members of our pet family.Thanks,Tina and Steve Gagliostro

Ke
Review №59

BE WARNED: THIS VET IS NOT TO BE TRUSTED. Goosepond provided shockingly poor care and neglected to identify a severe health issue my pet was facing; my second-opinion vet immediately helped. On top of this, Goosepond is guilty of sharply overcharging for entirely unrelated work. Goosepond will, without a doubt, hurry your pet in and out as quickly as possible, and milk every dollar they can out of the visit. Avoid at all costs.

Ro
Review №60

We have brought our dogs to this establishment for over 25 years and they are exceptional, compassionate and professional. We just recently had to put our beloved pet to sleep after he was diagnosed with cancer and they couldnt have been kinder. Thank you all for taking care of our babies!

Gu
Review №61

They simply are the best. I wouldnt take our dogs anywhere else and weve been with them for 15 years.

Da
Review №62

Switched from another vets office to Goosepond last year. All the docs are wonderful as well as the receptionists and techs. In a short span they treated all my animals for different things and they received excellent care . I am very happy to have my pets under their care now . I wish I switched sooner . Highly recommend.

Ja
Review №63

When I lived locally I began going to Goosepond Animal Hospital. That was in 1995. After moving 45 minutes away, I tried a vet closer to my new home, but they couldnt measure up, so I immediately returned to Goosepond. They have saved the lives of my pets on more than 1 occasion and I couldnt imagine having the same trust in any other vets. I will always, only take my pets to Goosepond.

Ka
Review №64

As always, it was a pleasure to bring one of our many pets to Goosepond!

Su
Review №65

Have used them on a limited basis for many years for our shelter animals and just recently taking majority of our animals there. Staff is the absolute best!! Its nice to deal with someone if theres a mistake or miscommunication they take responsibility. ALWAYS been greeted with a smile. These people truly love the animals that come through the doors. The Vets that I have met have been thorough and make you feel welcome.

An
Review №66

The doctors and staff are friendly, helpful and thoughtful. The waiting area is clean and cozy. The rooms where you meet with the doctor are also clean and functional. Reason for 4 stars, they are somewhat expensive. When you have more than one pet, it hurts the wallet. Unfortunately, I dont know if a less expensive vet exists that has such a nice group of people.

Lo
Review №67

Goosepond animal hospital is the best. They found a way to fit my dog in when she wasnt feeling well and we were out of our minds with concern. The doctor and tech were very carefully and compassionate with our dog while searching for the cause of her problem. I highly recommend them.

Ju
Review №68

What an outstanding vet. Dr. Scarano has helped in treating our dog and she has been nothing but professional and attentive. Our dog has a prior gun shot injury that the Dr has taken extensive time to monitor and ensure no future complications. The staff is made up of a wonderful mix of people who have always had a positive interaction with our animals. They are friendly and very affordable!

Do
Review №69

The Veteranarians and staff are so friendly and compassionate. I have been using this practice for about 25 yrs. Its apparent that they truly love caring for our four-legged family members.

Re
Review №70

I want to thank the staff for what was an emotional rollercoaster these pass few months with my dog. In the end, we did what we had to for our Max. Dr. Alwang and staff were amazing during the whole process and gave us all the time we needed with our Max.

Pa
Review №71

This animal care provider has been wonderful!We’ve trusted them with our beloved animals for 12 years now and they are KIND and LOVING! We have received expert diagnostic abilities that have made our 🐈‍⬛ cats healthier and happier! That’s a tall order but one they’ve filled!

Ke
Review №72

I love the actual vet and techs at Goosepond, but if you want to get spoken down to and receive an nasty attitude from Mary at the front desk. This is definitely the place to go. I completely understand a bad day, but Ive been dealing with Mary having a bad day and being nasty and unfriendly for over 3 years. I cant take her poor customer service anymore. Looks like I will be taking my 3 dogs and cat elsewhere because of Mary.

CH
Review №73

Goosepond has always been my go to Vet for my animals. They have tried so hard to help and treat all of their issues. I’ve encountered nothing but kindness from the vets, vet techs and the front office.

Pu
Review №74

Dr. Alwang is wonderful. I miss Dr. Rothenberg, who retired, but was so pleased that Dr. Alwang had the same approach with pets, very caring and thorough. The staff also was so kind.

Sa
Review №75

My wife and I have brought our collies here for about 15 years. The staff at the desk and vet tech/doctors have always been exceptional. They were always kind and compassionate as well as highly trained.We highly recommend this hospital.

Le
Review №76

My dogs have been patients of Dr. Rothenberg for about 12 years.He is by far one of the most caring and compassionate people you will ever meet, which are extremely important attributes in a vet.His staff is excellent as well.

Al
Review №77

Amazing 1st experience with our pup! The doctors and staff were so friendly and welcoming!

Ro
Review №78

We have been using Goosepond for over 35 years. They have been nothing but loving and caring towards our animals. Ive had emergencies with my cats and they saw them right away. They have kept them for the day to keep an eye on them. The staff is wonderful and friendly. I cant say enough about how fantastic they all are.

Ma
Review №79

My little girl gets good care and understanding as she is not always happy. I get a happier healthier dog.

TJ
Review №80

The front end service is not what it used to be. They need to get there appointment book in order and customer service training revised. It appears they double book now too. We made the appointment today for 10:20am. When walking in the door at 10:28, the receptionist was already calling my home to confirm we were still coming. She was rude on the phone while I stood there listening. We sat there until 11:am, unseen by anyone. We then got up letting them know how long we waited, pls cancel the appointment and they literally stared back silent like Deer in headlights lol. This ended a 15 year long relationship.

Me
Review №81

Unfortunately my dog suffers from severe epileptic seizures that requires dedicated care. Many times I was left to the mercy to figure it out on my own, as well as being rudely turned away for VITAL medication refills. Not at all acknowledging the severity that my dog was going to die in an emergency. Thank God for Goshen Animal Hospital!

Me
Review №82

Been coming here for a few years they are friendly with my dogs. But, the wait time is a little ridiculous. We came in at 9:50 for a 10:00 appointment. 4 animals were seen before us and we werent seen until 10:55 for a 10 minute visit. Also, the vets are a little blunt and lack empathy. I think its time we start looking for a new vet.

Ch
Review №83

Some Of The Best Animal Veterinarians Are Under The Roof Of This Building Off Of Route 17m Between Chester And Monroe, NY. These Professionals Will Care For Your Pet As Much As They Would For Their Own Pets. Good Parking And Facilities To Take Care Of Your Pet With Loving Arms And With Sensitivity Toward You And Your Pet. This Is The Place That We Have Used For Many Pet Ailments And We Also Have Never Been Disappointed When It Came To Having A Loved Ones Last Moments Taken Care Of At This Vet They Have Always Been The Most Tender, Caring And Loving Moments Our Pet Got From Them And They Always Were There To Help Us Say Goodbye As Our Pet Passed To Heaven A Hard And Sad Time And Always Extra Care Taken Towards Our Pets To Ease Their Pain And Ours. Thank You For Reading This And If You Are Looking For A Vet Your Pet Will Thank You For Going To One Of Orange Countys Best. 🐣

Te
Review №84

Everyone at Goosepond Animal hospital is really great. I have two Corgis - Butch and Brigid - and I have seen every doctor there. They are all great vets and their support staff is wonderful too. I have to go every 6 weeks or so as one my guys has an allergy which he needs to get shots.

AL
Review №85

Led by Dr. Howard Rothenberg, Chief of Staff, I must say that his entire Goosepond Animal Hospital Team are phenomenal!The front desk personnel are (always) very nice and professional!His supporting care team are extremely thorough, compassionate and truly understanding.My sons Chorkie, (Rocco) injured his hind leg this morning while taking a misstep.I immediately brought him to Goosepond and everyone who was on duty, were absolutely phenomenal!!As always, Dr. Rothenberg handled Rocco with extreme carefulness and gentleness while examining his hind leg.He explained everything to me while he was taking care of Rocco.Rocco will be ok and I owe Dr. Rothenberg and the gentleman who assisted him, A HUGE THANK YOU!Goosepond Animal Hospital ….. Rocks!!!

Ma
Review №86

They were very accommodating to our needs! We loved the staff and doctor!

An
Review №87

Its a shame this vet went down hill. They became corporate and it seems all there after is the money. Prices are high and the girls in the front are always rude like they dont want to be there(with the exception of one or 2). The main dr is great but its hard to get him. They had a young girl vet that they got rid of but she had told us that our cat was dying and to put her to sleep, I got a 2nd opinion and our cat lived another 5 years. If we would have listened we would of put her down on the spot. We were never offered anything but a sorry, no discount , no refund, they just said she no longer works there. Keep in mind we have been bringing animals here for 20+ years and we have had many animals at all times. Like I said they used to be our familys go to, but after that insident and how it was treated as not a big deal we have been turned away. We also brought our new dog in and its always a maybe this will work or a lets try and see. Not very confidence inspiring. Brought him to q different vet and the problem was cleared up quick, no maybes or guesses. And like I stated previous they are much higher priced then other vets. Look around and ask around I am not the only person to have had problems in the last few years here.

Re
Review №88

They care deeply about the pets & their families. They also were very accomodating & willing to help me with a feral cat that I had been caring for. Even though he was wild, they did everything they could to try to help him with his injuries & a sad condition. They cared about him as if he were one of our housecats that we bring to them. Love you Goosepond!

Je
Review №89

Check in was quick, the vet and vet tech (and the receptionist staff!) were very informative during my cats annual visit, and it maybe took 15-20ins in total! Ive always brought my pets here and will continue to do so.

Su
Review №90

Excellent Animal Hospital. Highly recommend Dr. Alwang and staff. He is very professional and very caring with all pets that he sees. First Class Doctor, First Class Animal Hospital.

De
Review №91

Very caring and capable doctors. Always a good experience. Id like to personally thank Dr.Rothenberg for his genuine care and concern for the animals hes treats. He called my home to check up on my dog after our visit. How many doctors do that for HUMANS??? So im considering him as MY primary care doctor for myself...,lol. my doctor has never called me, And thats after I had surgery. Good Job Dr.Rothenberg, me and my dog are so great full to you!

Ka
Review №92

Can’t say enough good things about the hospital and Dr. Rothenberg. They’ve been taking care of my family cats since we moved to Orange County in 2000, and I now have my own kittens, who became suddenly ill, and Dr. Rothenberg found the time to care for them and ensure they’d be okay. Can’t thank them enough for taking care of my babies, Melman and Almond.

Li
Review №93

I really like the staff and they are great with my dog but the prices of the medication literally keeps going up every several months. Not sure if it’s the manufacturer price increase or the hospitals increase.

Li
Review №94

The absolute BEST!!!! From the staff to the kind caring dr’s.Dr. Rothenberg saved my little Molly’s life. He never gave up on her, I cannot say enough good things about him. He truly cares.

We
Review №95

Extremely friendly and passionate people that care about you and your pets needs Only Vet our family will ever use.

Ka
Review №96

They were so warm and helpful. We’re so grateful for them and will be using them from now on!

Ma
Review №97

Excellent service. Professional and caring doctors and staff. Especially during this COVID pandemic, I am unable to be with my muchkins in the office. I feel confident that they will be lovingly handled while I am waiting in my car.

Ni
Review №98

All around AMAZING! Staff is so friendly and helpful and the vet is very knowledgeable! I have been going there for over 20 years. Thanks Goosepond for being there to provide the best care for all my animals❤️

Br
Review №99

Best place to take your animal they have taken care of skippy for years thank u goosepond

Ch
Review №100

Been bringing our family pets there for years. They are always friendly, caring and thorough.

Pa
Review №101

I have taken both my cats here for checkups and everyone that Ive interacted with has been very professional and caring.

Ma
Review №102

Excellent Veterinary Care for All Pets, caring staff and doctors that have work together for decades. Have been going here since 1992, highly recommend for all stages of Life Care for cats and dogs

Er
Review №103

We have always received excellent care by their very caring vets and techs!

Fr
Review №104

The entire staff is so kind and wonderful and Dr. Alwang is the best veterinarian. Hes gentle and puts your pet at ease.

He
Review №105

They take great care of our animals! And Zoe goes above and beyond and makes sure every visit or phone call is a pleasure! Would recommend 10/10

Ca
Review №106

It was a great experience from the minute we walked through the door. The staff is wonderful and so is the doctor.

Ro
Review №107

My experience at Goosepond was perfect the staff and Doctors were excellent, very friendly.

Di
Review №108

Everyone at Goosepond Animal Hospital is helpful, friendly, patient, and professional, and Jaegar and I experience this every time we go there. Thank you!

De
Review №109

Thanks to Goosepond Vets for taking my Ziggy asap. They always come through for me and give us the best care!

St
Review №110

We’ve been customers for over 13 years. The vets and staff are always helpful and professional, they go above and beyond.

At
Review №111

Extreme nice staff recommended.

Av
Review №112

Everyone here is wonderful! I highly recommend Goosepond to all of my fur-baby lover friends!

Je
Review №113

Goosepond takes great care of our animals!Zoey is a saint and goes above and beyond for us and our animals at GHS.Thank you Zoey for everything you do, we appreciate you and so do the animals!!

Li
Review №114

Very caring vets and staff!

Ca
Review №115

Always kind , calm, compassionate… have been going since 2004 and I have never been disappointed !

Da
Review №116

My dog got hurt and they got me in quickly. The doctor was kind and reassuring. Great experience as usual.

Mi
Review №117

Staff is always helpful and courteous, always caring and accommodating. Professional and clean environment.

Ca
Review №118

I would recommend Goosepond Animal Hospital to everyone. The staff and the doctors are so kind and compassionate. They have treated both of my cats with incredible care. Thank you!

Da
Review №119

Very friendly staff and super attentive to my pet. Highly recommend.

Ch
Review №120

Been going with several dogs and cats for years. Always been very good to us and highly recommend for trustworthy and informative staff.

Ch
Review №121

This is the best Vet in town! We trust them and have been coming here for 12 years with our dogs. Wonderful team!

Ju
Review №122

The doctors here are so caring. Suggested an emergency hospital for my furbaby when he was really sick. They truly care about your pet.

Ch
Review №123

They took amazing care of my friends dog! They vet & staff were so friendly and knowledgeable.I highly recommend

Ro
Review №124

Been using this vets office since 1990. Would only go here. No where else

Jo
Review №125

This is my local vet. Stop here for well visits and when my pets dont feel good. Staff is always compassionate.

Da
Review №126

This is the best place ever im a animal rescue and i can say that they are wonderful and always supportive and they do it for the love of the animals and there parentd

Lo
Review №127

Exceptional care for my very sick kitty.

Ro
Review №128

They are very caring and nice. They have spayed my cat and I have recommended them to my friends.

No
Review №129

Great vets. Have been going there for over 30 years. Knowledgeable, caring and efficient.

Ma
Review №130

Didnt have to wait. Staff and front desk were friendly.

me
Review №131

Kind, loving people at Goosepond. Thank you for all the compassion shown to my family and our sweet Harley today

la
Review №132

They are prompt, thorough and sweet to our dogs and cats. They also have Saturday hours, which helps with our work schedules.

Ju
Review №133

Caring and kind. The staff is efficient and well informed. The dog likes the park better! Lol

bo
Review №134

All the vets here take excellent care of my children.

So
Review №135

Dr Hayek always takes her time and is very caring

Jo
Review №136

Every one is awesome! They treat your family member like their own family

Te
Review №137

I have been going here for years now, best vets around and wonderful with my dog.

Bl
Review №138

They take good care of my pets which I dont like because they charge a lot

Li
Review №139

Still the same awesome place it was when I started bringing my pets there is 20 years ago!

Tr
Review №140

I trust Goosepond with my most Valuable Furry Babies !!!!

Ji
Review №141

The staff is always pleasant and the doctors take wonderful care of my dog.

No
Review №142

Everyone at goose pond is great, the prices are affordable!

Gl
Review №143

Staff very helpful, responsive and accommodating. Dr. Alwang was great. He spent a lot of time answering my questions and thoroughly explaining my dog’s heart condition. Everything was done in a timely manner.

Wa
Review №144

Great but pricey

Ha
Review №145

Very friendly service. Very patient with your pets. Decent prices.

ta
Review №146

Excellent veterinary facility great care for pets/animals!

ya
Review №147

My husband and I were very happy when we took our kitten for her first checkups at Goosepond Animal Hospital. Everyone seems nice and friendly. Waiting was excellent.

De
Review №148

Vet and assistant were very patient, caring and thorough.

Je
Review №149

Been a very satisfied client for 10 years. Staff & doctors are wonderful!

Al
Review №150

They are good for routine visits, but not for critical or ongoing or palliative care.

Mi
Review №151

Always very happy with the care of our animals at Goosepond. Been using them for over 20 years and even with the changes in staff and Drs, it is always a great experience. Thank you 😊

ro
Review №152

Great compassionate veterinary group that does joy try to kill you on price.

ju
Review №153

A great vet hospital. Everyone is friendly and the drs are great

Da
Review №154

Its a pleasure to bring our two dogs to see Dr. Alwang for their checkups and health issues !All the staff are helpful and pleasant.

Hi
Review №155

Help me out with dog thank you so much. I appreciate everything you guys have done.

An
Review №156

Been here many years. People are caring and great with the pets.

Sh
Review №157

They were understanding and very professional. Made accomodations for my animals needs.

Na
Review №158

The staff, doctors and animal love is unbelievable. Its a family environment.

El
Review №159

The staff always take great care of my dogs!

Co
Review №160

We had never been to Goosepond before. My elderly cat missed the bed and fell. She badly injured her leg. We decided it was time to put her down. Our regular vet refused us an emergency appointment.Goosepond never met us before sqeezed us in. They were so humaine and kind. They will be our Vet for now on. If you are looking for great people and a fair price this will be your vet too. You wont be sorry.

Be
Review №161

They KNOW what theyre doing!

An
Review №162

Everyone here is so compassionate and informative. Highly recommend

Ge
Review №163

They are amazing. They are so good with fur babies.

ro
Review №164

They always take care of my dogs recommend

Ka
Review №165

They are so caring and concerned for everyones safety during this difficult time.

Ve
Review №166

Best vet ever, very caring, excellent followup.

Di
Review №167

They are very pleasant and kind and caring with animals.

Je
Review №168

Phenomenal doctors and staff that truly care and go the extra mile.

Re
Review №169

Amazing team... the service and care are excellent.

To
Review №170

Everything was very well organized. the visit was perfect.

Ma
Review №171

Great service and willing to accept payment plan.

Ka
Review №172

Super friendly, great with my pup, on top of communication and scheduling appointments.

To
Review №173

Dr. Chris is amazing! Very talented, and compassionate!

Ne
Review №174

Friendly staff. Good care of my baby dog

Bl
Review №175

They are always wonderful.

Da
Review №176

Always very knowledgable and accommodating! Best bet in the Hudson valley!!

Ch
Review №177

I love them because they saved my dogs life. When I first got him he was not doing well the vet told me they can try to save him and they did. I am so grateful for what they did for him. They even work with having a payment plan

Nu
Review №178

The employees are helpful, informative and most importantly very friendly. I definitely recommend going here.

To
Review №179

A bit pricey but thoughtful and efficient.

Va
Review №180

Always caring & considerate of my pets.

Br
Review №181

Love this place. They are so gentle with our fur babies.

Pa
Review №182

Such great Doctors, compassionate & caring.

Ir
Review №183

They are always very helpful and nice.

Vi
Review №184

Fast, caring and very nice. Explains everything in laymans terms. Very clean.

Gi
Review №185

Compassionate care, and a fantastic group at the front desk!

Je
Review №186

Goosepond Animal Hospital Veterinarian Doctors and their staff are totally Awesome.They treat our Little male Shitzu Milo so Great.

An
Review №187

I have not had such an outstanding experience as some but absolutely nothing to complain about. They are great with my dog.

Ja
Review №188

Everything was great just a little pricy

na
Review №189

Everyone there is extremely professional with huge, huge hearts!

Ry
Review №190

Always good. Never had a problem.

Do
Review №191

Had a great Dr. Very compassionate people.

Ja
Review №192

I only know that the Goose pond animal hospital has a full parking lot every day.I store household goods across the street from the veterinarian and it’s a very active business.

An
Review №193

Very friendly and knowledgeable staff

TJ
Review №194

Never see Marci Scarano. She has no heart for rescued animals when your trying to do whats right.

Je
Review №195

Very professional and caring highly recommend

Pa
Review №196

A wonderful place to bring your pets

He
Review №197

Expensive but they love Ivan

Ya
Review №198

Wonderful and lovely staff

Ro
Review №199

A fine place to take your pets

Information
31 Photos
199 Comments
4.7 Rating
  • Address:1110 NY-17M, Monroe, NY 10950, United States
  • Site:http://goosepondvet.com/
  • Phone:+1 845-783-2333
Categories
  • Pet groomer
  • Pet boarding service
Working hours
  • Monday:8 AM–5 PM
  • Tuesday:8 AM–7 PM
  • Wednesday:8 AM–7 PM
  • Thursday:8 AM–7 PM
  • Friday:8 AM–5 PM
  • Saturday:8 AM–2 PM
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Planning
  • Appointment required:Yes
  • Appointments recommended:Yes
Similar organizations