New York Dog Spa & Hotel - 25th Street

New York Dog Spa - 25th Street is the most incredible place for my (dog) baby, Molly. It all starts with Audrey, the amazing manager, who is not only kind and loving to Molly but goes above and beyond to be sure that the Dog Spa is SO much more than a place to leave my dog - it is Mollys home away from home! Audrey and all of the staff and handlers are kind, knowledgeable, careful, fun and engaged, and the dogs they have Molly paired with are the perfect dogs to ensure that she has the best time and is safe. And they are always doing special activities with and giving so much TLC to the dogs! Because of this, I feel beyond comfortable having Molly there for doggy day care, as well as for boarding and grooming - it is the only place that I will take Molly for all of these services. And the best indication of what a fabulous place it is is how Molly runs to get there and, at times, wants to stay when I go to pick her up! Mollys excitement at seeing Audrey and the other staff when we come in the door warms my heart. I am so grateful for our New York Dog Spa family!!!

We chose to board our 6 month old puppy here in a desperate pinch after a sitter late cancelled. i should’ve known by the smell and appearance of the showroom when i walked in that the experience would be a nightmare. 1) they make you do a trial before boarding to make sure the dog is suitable, which is reasonable, except that they charge you a full $150 day pass for a maybe 1 hour test visit. 2) when we got home from the test we realized that they had taken off our dog’s collar and forgotten to put it back on, and made us come back to pick it up without offering an alternative (unnecessarily running across the city - every NYers favorite pastime). 3) when we picked our dog up from the overnight a few days later, her eyes were terribly goopy and she couldn’t run out of the store fast enough to diarrhea on the sidewalk (she had never had diarrhea until his point). after hundreds of dollars of subsequent vet visits, she was diagnosed with giardia AND pink eye after just a 2 night stay. no wonder they offer vet services in house - great business model! 4) we were also promised a report card that never came at the end of either of the two visits. 5) they also tell you to pack extra food servings in case your trip gets inadvertently extended, which is again reasonable, except that they don’t give you that food back at the end (and sneakily advertise on their site that they can charge you to feed dogs with food in-house, which in hindsight presumably comes from the extra food they steal from their customers through their misleading instructions).genuinely can’t say enough bad things about our experience here and going forward will avoid it like the plague, which apparently runs rampant there too…

My dog, Berkeley absolutely loves it here. The staff is so nice and so attentive. We are always greeted by name and with a smile. Whenever I go out of town I am provided with many updates on my pup. This is such a great spot to leave your dog for a day or a vacation. I would give more than 5 stars if I could.

We’ve been coming to Dog Spa for daycare and boarding for years for our two Boston Terriers. The staff is great. I feel like they really care about our pets, give us great feedback, and they’re very accommodating. We tried a few different places in the beginning, but Dog Spa is definitely the best!

New York Dog Spa & Hotel’s staff goes above and beyond! They are always incredibly kind to my dog, and they’re always friendly and professional to me. My pup loves it here so much, she pulls me all the way to their front door! They even celebrated her birthday with photos, hat, a sign and more. We’re so grateful and thankful to the entire team!

I have brought my dog here a few times for a puppy kindergarten, with the Andrea art and program, which I highly recommend. The facilities are clean and spacious and air condition. The instructor seem to really care for the dogs. They also offer boarding, and I appreciate that they separate dogs based on size and temperament. My dog came for a 4 to 5 hour evaluation of the even gave her a little report card. It seems like the staff is very friendly and the services are extensive.

The New York Dog Spa & Hotel is one of the first prestigious dog boarding facilities that treat pets at a higher level than the average kennel. They also offer grooming, training & some essential pet accessories besides boarding. We know our clients dogs love going to this facility as they are practically running to the door each time.

Our dog loves this place, and is always excited to go there. They provide a structured day for the dogs (separate them for feeding time, let them nap in the kennel to avoid overstimulation). It is a basement so dogs are inside all day, something to note, not uncommon for the city.

If we could give Jim and the team at NY Dog Spa 10 stars, we would! Our dog, Milo, is a rescue and can exhibit anxiety-related aggression, especially around men. Jim handled him with ease from day one, getting down to his level, and reading him like a book. Jim is patient, intuitive, and endlessly positive. His bedside manner is second only to his actual grooming skills - he’s undoubtedly given Milo the best cuts of his life! The team at NY Dog Spa is also incredibly friendly. They even threw in a birthday toy on the house during our most recent visit! The only recommendation we have is to consider an online scheduling system, since it can sometimes be hard to reach someone by phone (although they’re very responsive via email). We’re very grateful to have found a place willing to work with our finicky guy and help minimize the stress of the experience for him. Can’t recommend Jim and the team enough!

This is the worst dog boarding hotel spot in New York City. I dropped my 15 pound Havanese dog for a four week boarding and she came back less than 10 pounds. While I provided the food and she was there for 24/7 they could have notified me that she was losing weight. I would have course added food which I would’ve paid for. There is no excuse for somebody who took care of her not to notice that she was losing a tremendous amount of weight and was not in ill health she is three years old. upon picking her up I put a leash on her collar of which she slipped out and could have been run over by the New York city traffic. I paid $3700 for a period of four weeks and at the end when I picked her up they said “ We gave her a complementary bath” what an insult. Please look elsewhere as I have and there are other places that are actually not only better but would pay attention to your fur baby

The most amazing doggie daycare and boarding facility. Turtle never wants to go home since he has so much fun. All of the staff is so sweet and friendly, and they send me the most adorable pictures! No matter where in NYC we move, Dog Spa is forever!

I have used the 25th street location since my dog, Remi, was a puppy. I have never had any issues. They do a great job with her grooming, she’s never even had a scratch from the cutters. She has never been great with puppy daycare, but when I leave her there I know she’ll be well looked after. I have recommended this location to family and friends on multiple occasions and any who have ended up going to NY dog spa haven’t been disappointed.

I have been taking my dog Eleven to New York Dog Spa for 13 years! They take incredibly good care of my dog. They are kind and friendly and the staff provides top notch service! I would highly recommend New York Dog Spa for the care and safety of your pet.

Great staff -great skills with all dogs. I trust them with my dog for boarding playing and bathing! They do it all with pleasure-,ease and efficiency! Milos go to place for excellent services as needed💕

Their prices have increased while grooming quality has gone down. Also, the Vetted clinic they partner with is not worth it for your pet.

Bradley is a fantastic groomer for Frenchies! Ive been taking my year and a half old French Bulldog Sydney to see him at the New York Dog Spa & Hotel on west 25th street for over a year now. She always smells amazing and clean afterwards. All of the staff are super friendly and very professional. Theyre all so sweet with Sydney too. Highly recommended!

Groomer, Bradley, is amazing! He has incredible passion and integrity for the art of grooming dogs plus how well he treats them and how he wants to please the doggy parents. Our Portuguese Water Dog looks incredible when hes finished and most telling is the fact that when we take our girl to doggy daycare and she happens to see Bradley there, she cant help but greet him with pure joy!

Weve been sending our pup to NY Dog Spa for day care 2-3 times a week for the last 3 years and we cant recommend it enough! Audrey and the experienced team she has assembled here is the reason we continue to come despite several places much closer to us. The team is so professional and kind -- you can tell they all really love and care about the individual dogs with their photo updates throughout the week and also with their birthday and holiday celebrations for the dogs. The team is very thoughtful about how to place them in smaller playgroup rotations that fit your dog rather than just putting a high volume of all dogs together (something we experienced prior to Dog Spa). Our pup can be selective with dogs and humans and he is excited to go to Dog Spa week after week and he comes home happy and tired. This place is terrific and we feel grateful to have them!

Oh my gosh- we love New York Dog Spa & Hotel. When we bring our dog for daycare or boarding she is so excited she pulls to run downstairs and join her friends. The staff is so kind and know all the dogs by name. When we leave her overnight we always get photos of how she’s doing, which is so appreciated. 10/10 recommend for boarding, daycare, and grooming.

Joe did a fabulous job with my cockapoo! He took his time which was very important to me, as my dog is easily scared. I can tell Joe is very detail oriented by how well he was fully groomed (ears, teeth, nails, paws, belly, etc). Another important aspect for me is safety, as I’ve unfortunately heard many experiences at a groomer where dogs were close to or able to escape. With the NYC Dog Spa I had nothing to worry about, as there are many sets of locked doors. I can’t wait to bring him back 😊

I love this doggie daycare. My dog is now 13 and she has been going there since she was a puppy. The staff is friendly and reliable and treat my dog very well. I’ve done both boarding and daycare and had good experiences with both. I’ve also had my dog groomed there as well and was pleased with the results. My dog takes medication, which they administer and that’s such a huge help as I work and she needs to take the med at a specific time every day. My dog gets so excited to go there and the staff is so sweet with her. It’s such a reassuring feeling when I drop her off because she is excited to be there and the staff are always excited to see her.

We used to take our dog Rizzo to NY Dog Spa & Hotel for both daycare and boarding for a few years until we moved uptown. The staff is all incredibly caring and kind, and Rizzo always seemed super happy when we’d drop him off! Would highly recommend!

Wonderful staff at the daycare and overnight care. Our dog loves going there. Grooming services are excellent, they take their time and do such a great job. I’ve recommended to other dog owners I talk to on our walkies who ask about grooming services. Highly recommend.

Ive been looking for a doggie day care for my Lil man since I have a trip planned towards the end of September. When I walked in , it was extremely clean and the staff were very friendly. The facility is absolutely stunning very clean and the dogs all looked very happy. Im definitely going to be booking a reservation for my dog I no he will be in great hands . It is a bit pricey but the facility is in great condition, clean n friendly staff.

Super friendly & attentive staff. Great for spa dog grooming & daycare if you have a playful pup!

Our dogs love staying here when we’re in the city, and there’s usually ample space outside to park and drop off the pups, which makes things WAY less stressful.

Great grooming! I take my bernedoodle, Benson, here for grooming and Joe is the best! He does a great groom each time, always listens to what I ask for and is super consistent with a great cut every time! We always get compliments on Bensons haircut following a groom! Highly recommend Joe! :)

We moved uptown and still make the commute to NY Dog Spa because the staff is amazing and our dog, Mishka (Alaskan Malamute), loves it here. We started with Andrea Arden’s puppy play dates/training and continue to come back for grooming and day care. Thank you!

My dog has the best time at NY dog spa, she goes there for day care and grooming. She has made lots of friends and drags me there every time. My dog is a large furry dog and I trust jim the groomer there every time, he has never let us down!!! Audrey the manager at the dog spa is extremely reliable and communicative. I always know my dog is in good hands when she is there. Highly recommend.

My dog, Apollo, loves it here. I am so happy when he drags me to the door and just stops, waiting anxiously to be let in. The staff is wonderful- sweet and friendly, both at drop off and pick up. And recently, my Apollo celebrated his birthday and I had to drop him off because of work. He came home with a gift and I received photos of him enjoying his day. What a wonderful surprise and it just shows how caring this team is of our Apollo. Thank you!

I hesitated to leave this bad review for weeks, because as a dog-care business owner I didn’t want to be petty. But I’ve now heard negative feedback about the Dog Spa from no less than ten people in the last month, so I feel this review is warranted to balance the fact that I used to refer to them across the board when my clients needed a great grooming or to get stimulation and exhaustion to combat separation anxiety.For one, they lied to a joint client (who was only using their services after I recommended them) to gain my personal information, so ethics are obviously in question. For another, when you walk in you are now NOT greeted by a host of apathetic employees who sullenly ask who/what you’re there for, and, in the case of daycare pick-ups, incorrectly leash your dog so that you have to adjust everything to avoid equipment malfunctions outdoors. Attention to detail has to be high in this business, lives are at stake.These have been my experiences. The experiences of others I have spoken to range from money wasted on puppy training packages that owners felt taught them nothing (I know too well the plight of the dog trainer whose instruction falls on deaf ears, but I’ve worked with these people after their failed classes and they’ve shown motivation and receptiveness, so the fault hasn’t been theirs) to unraveling of previously good behavior in their dogs who regularly attended daycare there. Several have told me that their dogs have developed aggressive tendencies, reverted to NOT being potty-trained (this is a common pitfall of daycare since dogs are often not taken out enough and going potty inside is tolerated and even promoted), and become nervous and neurotic.I don’t know what has changed, but it needs to change back. I can say for my part and for the part of several others that the manager is extremely rude, so perhaps that’s the culprit. She was overheard telling a client on the phone that she didn’t have time for their questions (maybe word that more diplomatically), and is the reason I won’t step foot inside any longer, because she was extremely devious about gaining information about my business. I supported the Dog Spa with my professional overflow and by recommending services I wasn’t able to provide for 15 years, but sadly I need to find another go-to dog care facility for the booming Chelsea pupulation, a fraction of which I’m honored to give my advice.

All good a little more expensive but got teeth brush..thought needed a little shorter cut on face but no problem just told me to stop by today!!

My dog freaking loves it here. Its such a relief to know that when I have to travel, hes in a safe, caring environment. He always comes home happy and exhausted. Highly recommended.

I have been using NY Dog Spa and Hotel for puppy day care, puppy training lessons, boarding and grooming of my 5 year old beagle for almost 5 years (since he was old enough for day care). The place is simply amazing. All of the staff is very professional, friendly, responsive and provides great care in every imaginable way. Duncan loves the staff too and clearly has bonded with them. He always looks forward to seeing both the staff and the other dogs and they take amazing care of Duncan. They are always very attentive to his needs and wants and it is very clear that they LOVE every single puppy and doggie entrusted to their expert care. I recommend NY Dog Spa and Hotel highly for all your dog care needs.

I used to visit this salon and get my Pomeranian groomed with Ink. Now she doesnt work there anymore and I got recommended by the front desk groomer named Alex.I showed the groomer my reference pictures (which were photos of my dog groomed previously with Ink). My dogs hair was cut absolutely in a horrible way. Nothing like the photos I showed AT ALL. It was extremely short and looked like a typical Instagram teddy bear cut. Every responsible Pomeranian owner knows that Poms shouldnt be cut too short, they can get alopecia. They are double-coated dogs and the groomer MUST know how to work with this kind of hair. I’ve been crying for several days already. My dog’s coat is completely RUINED. It’s uneven, it’s too short, it doesnt look professionally done at all.I sent photos of now and what I asked for to the salon on the same day and they didnt respond! Customer service is absent! I want to speak with the supervisor, I would like to know WHY they think its okay to ignore their clients concerns and WHY they think its okay for the groomer to do such a horrible job. You need to be blind not to see how bad it is! Why did you cut my dog’s coat in such a malicious way? Thats completely not what I asked for. Needless to say its harmful to her coat.STAY AWAY from this salon if youre a responsible Pom owner. I cant look at my dog without tears now. What did you do??

This place is amazing. Within one week of bringing my dog in for daycare/grooming, each and every one of the employees here knew my dog by name and loved him to bits and pieces. My dog was so happy whenever I came to pick him up because he got to play with all of his friends and then some. Also, Bradley took wonderful care of my dog when grooming my dog, and when he wasnt sure, he would always ask me for input prior to grooming my dog. My dog came out cute and fluffy every single time!

I take my yorkie puppy here for grooming with Bradley. He is excellent! Super professional and always willing to go over the exact groom you are looking for. He is familiar with all standard breed cuts as well as what’s more trendy for the breed. We only take our dog to Bradley, highly recommend!!We also board her here when we are out of town. She has a great time and comes back happy and healthy.

Been to a lot of groomers in my life and this place is wonderful. They are so kind. They are professional. They lnow exactly what they are doing and best part about it all, THEY MAKE SURE YOU LEAVE FEELING CONFIDANT IN THEIR ABILITIES.

I had a fantastic experience getting my Chow groomed at NY Dog Spa & Hotel. I have had trouble with groomers in the past wanting to give my dog a true haircut, which is not appropriate for a double coated dog. Before I could even express my concerns to my groomer, Bradley, he told me he would not be doing any cutting outside of a sanitary trim and foot trimming. Bradley took extraordinary care of my chow and he came out soft, fully brushed out, and superbly clean. The price was also far more reasonable than many groomers I have tried in the city thus far. I am so thankful to Bradley for his wealth of knowledge and expertise. We will definitely be returning. I highly recommend Dog Spa’s grooming services, particularly to those looking for breed appropriate grooming.

I havent tried anywhere else in the city because once I went here I didnt need to go anywhere else. My puppy comes for daycare on weekdays while we are at work (hes young with LOTS of energy) and occasional boarding when we go on vacation. You can tell the staff really care about the dogs, know them all by name and treat them as if they were their own. It looks pretty clean, the staff are lovely + caring and my dog is always so excited when we get there (great sign!). I always recommend NY Dog Spa to all of my friends and coworkers.

I have been using the 25th St Dog Spa & Hotel for over a year and have full confidence in the staff’s treatment and care for my dog. The people working there are profesional and very kind. I’m lucky to have them as an option for daycare!

When I first started bringing my dogs here, I asked if they needed us to call ahead before dropping the dogs off and they said no. For awhile, the dogs did daycare here occasionally and boarded several times with no known issues. Today, after bringing my dogs in for daycare for the first time in over a year, I was told I could not have them stay because there were too many dogs and in the notes from their last visit (from over a year ago), they nipped at a handler. First, I doubt this was true for both dogs. Second, this should have been brought to my attention the day it happened, when I could understand the situation or trigger better. So I was stuck unexpectedly with no pet care. Fortunately, My Pets Wellness was nearby so I took my dogs there. I was met with a warm welcome and communicated some of my dogs special needs and watched them play for a bit and left. The team there was friendly and warm, as they always are when I bring the dogs for grooming. When I picked up the pups I was told: They played so well; they did great! What a difference in energy between the two places, and perhaps the pups picked up on this.

I am a Registered Nurse with a Doberman living in Manhattan. They accommodate my crazy schedule and also show dedication and kindness to my dog.

Everyone was friendly, helpful, and gaveanswers i loved to those sensitive questions. When boarded, what if she cries overnight? They comfort her and keep her with the other dogs in their kennels, so she doesn’t feel lonely.

Bea did a great job grooming my 3lb teacup Yorkie. Thank you!

I LOVE New York Dog Spa and Hotel. I just boarded my dog there for the weekend and once again job well done. Front desk girls are very welcoming when you walk through the door. The staff is super friendly and the general manager (Mik) is charming and helpful. They took such good care of my little girl. 5 paws!

DO NOT take your pet here. We took our pet in for a routine day at doggy day care and they ACCIDENTALLY groomed and shaved our pet. Our cute dog was a nice fluffy puppy until this place ruined her beautiful coat.Only take your dog here if you have a preference for random grooming techniques!APPARENTLY they marked her incorrectly and she was sent straight for the blade.UNREAL! AVOID AT ALL COSTS!!

My dog has been to many of the other local day care places. He’s always happiest when he comes home from Dog Spa. They have a great roster of other dogs and they totally *get* how dogs play with one another and match them up accordingly. He loves it. I love it.

Our labradoodle has been going To Ny dog spa & hotel for more than a year, once a week and stayed overnight a few times and we cannot thank them enough ! Audrey and her team are dog lovers, very professional and and so caring. Our little Marvel is always happy to go there

I was nervous about boarding my pup because she has not done terribly well with boarding (mopes for days after she comes home), but she came home happy, a bit worn out from having fun all day (a major yes), and looking and smelling wonderful from her bath and pedicure. The Dog Spa actually wound up letting me board her an extra day after I came home sick, which was just so wonderful of them. No problem! they said. It was great. They were so nice and accommodating about all my schedule changes but most importantly, my dog came home happy, and healthy and Id absolutely book her another stay there.

I take my labradoodle to Bradley at the dog spa for grooming, and I am always thrilled with the results. He is kind and gentle with animals, and he is a very knowledgeable, talented and thorough groomer. Having tried a number of different groomers, I believe Bradley is the very best. My dog comes away calm and happy, looking absolutely gorgeous — to the point that people stop on the street to admire her!

The dog spa is one of Waffles’ favorite places! He also loves getting groomed by Joe and gets a lovely cut every time. Highly recommend them both!

My dog cant wait to get to daycare and always has lots to tell me when I pick him up. I feel as though they treat him like family. Hes happy, well exercised, and fed when I return to get him. I highly recommend this daycare and use it each time I am in town.

Great place for socializing pups! My dog has been going there since younger and loves it! Their grooming department is on point!

Everyone was helpful and reassuring (It was our first time in a doggie daycare facility). Our dog did great, and the staff included pictures, which I very much appreciated.

Their grooming service is exceptional. Made the mistake is taking our puppy to Petco grooming for the first time and we were worried that he was going to be traumatized of groomers forever but he loved it here and came back looking amazing!

We’ve been going here for many years & it’s always an awesome experience!! The staff is friendly & professional. The space is clean & spacious. Highly recommended!! Thank you NY Dog Spa!

It used to be great. Now there are too many dogs and not enough help. I took my dog to be groomed and twice in a row they told me they would call me after he was finished. They didn’t both times. They said they called several times and they must have the wrong phone number, again both times. I checked the phone number they had and it was correct both times. My phone didn’t register any incoming calls…. both times. They never pick up the phone and they leave you without recourse to leave a message. They only want to communicate via email and not promptly. They are now staffed with people that don’t even like dogs. This is no way to run a customer service business. They no longer know the meaning of the word… service.

We love NY Dog Spa and Hotel! The staff is super friendly, knowledgable and professional. They have a shop in front where they have events and doggy play dates. Its truly a gem and we highly recommend to all our friends and family!

We couldn’t be happier with New York Dog Spa and recommend it to everyone we meet. They take such incredible care of our dog and really go the extra mile. Archie comes home happy and exhausted after a day of play time.

I used New York dog spa and hotel for daycare for the first time in November 2016 for my dog Rex as I was travelling and the long hours suited my husbands work. However, the first day my husband went to collect Rex he wasnt in the play room. Not thinking too much into it he collected Rex and returned him the next day. Day two, when my husband went to collect Rex, again he wasnt in the playroom. He asked the staff about this and given he is too small for the big dog room downstairs theres only the room behind reception he can play in so he should be in there surely? They advised us Rex was in a kennel. Day three, Rex went back and I emailed them to check why he had been in the back both days - after all I am paying for him to play with other dogs and not just sit in a kennel arent I!?. New York dog spa responded and advised me that they rotate the dogs - fair enough at least he gets to chill when hes tired and then play some more right!? Later that day my husband went to collect him again (bear in mind my husband works long hours and didnt give them a collection time he just showed up at various times all week). Again he wasnt in the play room but in the back. By this point we are annoyed and wondering what the hell is happening to my dog, but at such short notice we couldnt change his daycare for the next day as his usual favourite Puppy Loft didnt open until 8am and we needed a 7am start. So our last day, day four we take him back again. Bingo, hes in the back when being collected. Frustrated, we swore he wouldnt go back there as we werent getting the service we were paying for, but we are all for giving people another chance, which we did last weekend, on Saturday 3rd December. When we dropped Rex off there was 1 dog in the playroom. After getting a feeling in my gut that it wasnt right, I thought I was overreacting. Later that evening around 7pm (no collection time given dont forget), i collected Rex. Guess where he was?? Not in the play room but in the back again. So I went to the window and had a look in the playroom. Only one dog again - looking pretty bored. I am fuming at this point and ask why my dog isnt in the room playing - oh hes in the back. When I ask why Im told when a dog has an accident they clear the dogs out to clean up. Hmm... Im pretty certain dogs always have accidents at daycare so do they really clear ALL the dogs out every single time theres an accident rather than just clean around them!? I was also told that theyre usually only in the back for about 30 minutes which makes me think we are being fed some lies somewhere. If theyre only ever in the back for 30 minutes then why on 5 different occasions have we not turned up to find Rex playing with other dogs in the room but instead in the back alone?!I was also advised that there were 78 dogs in daycare on Saturday, which I questioned how they all fitted in, given the play areas are only small but Im starting to wonder if the reason why Rex has constantly been in the back rather than playing is because they simply have too many dogs at once for them to handle? I have no idea and I will never know but one thing is for sure I will never be using them again. Always go with your gut feeling, if something feels wrong then it probably is and now I feel bad at putting him through that again. At least we can safely go back to his original daycare at puppy loft and know he is in complete safe hands and having fun and we get what we pay for - daycare, not just a cage for him to sit and get bored in. We can do that at home.

The new lady Brenda is amazing with my pup as soon as he sees her omg he goes crazy wagging is tail truly excited. I recommend the place to anyone who wants trusting caring people to look after their dog(s).

We came here after a horrible experience at a different doggy daycare. Our dog Sofia LOVES Dog spa and the staff always treats her like shes one of their own. Highly recommend this place due to their high quality of care and friendly staff. 👌👍✔️

The dog happily goes in which is a good sign and comes out in good condition. They’ve helped by reaching out to our vet when a question came up without making a fuss or charging more. Their grooming services are also great for our “shedder”. Only one star off bc a litttttle pricey, but it’s NYC ….

Excellent customer service, and you can tell they care for the dogs. They allow you to come anytime to wallk your dog around, as many time as you like. I noticed my dog was very eager to go back in the hotel. She must have loved it.

Bradley groomed my 1 yo standard poodle and did an AMAZING job. Most importantly, Ziggy was super relaxed and clearly enjoyed himself. Perfect length, even all over, and did a great job on head (I do a straight one-length very short cut - no pom pons). Cleaned his ears without causing any itchy/irritation (which happens often). Thank you, Bradley!!

My wife and I brought our dog Nika with us to visit New York. Wanting some time to experience some sight seeing that didnt allow for a dog, we brought Nika to stay at the Dog Spa / Hotel. We stopped by when we got into town and they took her from us for a couple hours so we got settled into our hotel and she could adjust to the place. We were very appreciative for the way the looked after our requests for her care and for what we felt was special attention we got (after standing there for a little while, we came to realize they were treating ALL the owners and pets with the same enthusiasm!) Long story short, we will continue to use the New York Dog Spa / Hotel and I would recommend this business to anyone looking for the best care for their pets!

This place is the best!! They take such great care of the dogs and make you feel like family. The staff is amazingly warm and caring - they always greet us by name and send the cutest photo updates during daycare and overnight boarding. My dog absolutely loves it here - I wouldn’t bring her anywhere else!

I would not bring my Dog here they are totally unprofessional . I walked in today and there was about 4 women behind the counter, I asked them if the had a hoodie in a different size ? I asked this three times. I kinda yelled it the 3rd time as they were just all talking with each other paying no mind to customers at all. I can only imagine what they do to dogs. Their lack of concern and their attitude was so unprofessional i put down the bag of treats I was buying and walked out, I feel sorry for the owner of this place as I am sure they are paying good money to their employees just to watch them do nothing.

Great place for grooming. Daycare less so unless you use it regularly because the packages expire too soon. Most of the staff is just lovely.

The staff are extremely courteous and caring. The facility is clean and welcoming. My dogs are always happy to stay there.

I love it. My dog loves it. I took him to Petsmart two for a grooming. On the second time he refused to enter the building. When heading to the Dog Spa my dog breaks into a trot.

They made arrangements for me to be able to drop my dog off thanksgiving morning which was a huge help for me since I wasn’t able to pick her up until the day after thanksgiving. Thank you!

My dogs go to daycare here on a regular basis. They love the staff and get so excited to go. The people who work there are lovely!

The 25th location is just fantastic. Our dog loved it there and the staff were helpful, nice and obviously loved our dog.the 91st street location was the complete opposite. the staff was unknowledgeable and unhelpful. our dog emerged after a day there obviously upset and uncharacteristically distressed. we later learned that she had been placed in isolation for an extended period without food. UNACCEPTABLE. AVOID THE 91ST LOCATION AT ALL COSTS.

Message to all who is writing/reading reviews for this place! Please see review from Jim Gallien (11 month ago) and Louise Fry Bosserman (2 years ago): the exactly same reviews - word to word matching - from two different people! How? Makes me wonder if the day care workers posted those ( and all other positive reviews !!) themselves. Should I trust them now and let them care of my puppy... Not sure! Can owner of the place please response to this message with the explanations. Thank you

Our dog is always so happy to go to daycare here! The front desk staff was so friendly and helpful.

Joe was fantastic with my VERY nervous puppy, Tate! Kind and patient. He gave him the best cut he has ever gotten and we will be back to see Joe soon.

My dog loves this place. They provide updates and photos during his stays. Quite evident that the staff loves him back.

My dog loves it and always has fun. Staff are friendly and it’s always clean. I feel comfortable leaving my dog here and he always comes home happy and tired.

Very nice environment. Friendly staff.

Our first time bringing our dog . Very big and spacious. And I think their prices are reasonable. Will be going back.

This crew truly cares for your dog. Whether it’s grooming, boarding or day care, our dog comes home happy and has sometimes learned a new trick or two!

Joe was great with my first time pup, Millie, to your groomers. Well be back! Thanks, Joe!

Dog got fleas from this place. Nyisha is clueless when it comes to customer service. When I asked to speak to store manager, she said he wasnt available. I gave her my phone number & asked to have him call me. She told me more than likely he will NOT call me back. She was right. No response at all.

I used them a few times as a daycare. My dog has allergy so I gave them my handmade food then they lost the food. How? that day my dog didnt have the dinner.

The staff here is ridiculously slow. They act like they have all the time in the world and don’t care that they have full on lines for drop off and grooming.They need to pick up the pace or hire more staff.

New York Dog Spa & Hotel is the best at grooming. Reasonable prices, too.

Always does a great job with Theo grooming and day care!

Extremely unprofessional customer service. Such an unpleasant experience. Do not reccomend. Called to get general information in the morning, the lady answering the phone was extremely rude and unprofessional for no apparent reason. Please change your customer service personnel and I dont understand how such a critical part of a business is lacking. Will not rely on this place to take care of our pups.

Godzilla Has Now Taken To Dog Walking, Because How Else Is Godzills Gonna Get Sandwich Money?Dont Answer That. And Godzilla Lost His OnlyFans Password. And His Crypto-Currency Hamster. It Was A Tough Thanksgiving.

Been taking my dog here for almost 2 years. Great spot, great staff, never any issues.

110% Committed to pet care and customer service! Thank you to the staff at NYDS & H for specialized service and care for my Loved one.

They have amazing groomers at reasonable prices. My fur baby looks incredible for the hot summer months.

We absolutely love Dog Spa! Our boys have been regulars here for years, and always have a great time. The staff are incredibly welcoming and friendly, and we know our dogs couldn’t be in better care. They pull to get there to play with all their friends - both human and pup! Cannot recommend this place, or the amazing staff, enough.

Expensive and they dont provide food for your dog. You would think this is something you should tell a customer before taking someones money 🚮

Very friendly, they know my dog by name as soon as we walk in, very easy to drop her off and pick her up.

Dropped my Pucci off for a day of beauty and shopped some vintage baubles a few doors down at Showplace Antique Center. We both felt revived afterwards.

Friendly staff that communicated really well with me about my dog’s visit!

Excellent everything! Fantastic Grooming!! Thank you.

99 Mouth-Watering SuperHealthy and Easy-To-Follow Dog Food Recipes: dogsdogy.com

Very skilled employees especially Brenda she has a passion for dogs

Very attentive, did a great job grooming our sheltie

Amazing careAmazing talented groomersThank you NYDS&H!

Great experience all around. Very caring, professional and efficient team, really enjoyed working with them.

The best dog care there is!! Always so friendly to me and they take exceptional care of my dog. Grooming, daycare and boarding are all 5 stars

Molly listened to my instructions perfectly. My dog looks amazing and no longer smells like stale corn chips!

Dog spas manager, Audrey, is the best of the best. She sets the tone of how important the dogs experience is. 10/10

My dogs love going to the Hotel Spa!

My dog has such a great time here. The staff is great and so attentive. I really feel lucky to have them.

Been going here for over 7 years. Always feel comfortable leaving my fur baby here.

We send our dog to the 20th street location and the staff is great and our dog loves going there. We have also sent him overnight with the 25th street location and it was an easy process.

The staff are very courteous and attentive to your dogs needs. The space is clean but a bit on the small side. Which is understandable in New York City where space is a premium. My dog always is happy and exhausted when I pick him up. You cant beat that! Hes made a lot of friends and the staff make sure that all the dogs are well socialized and are having fun.

I didnt have an appointment but I was able to walk in and get my dogs nails trimmed. Quick and friendly service.

Had a really good experience. They offer a free first day of day care/interview. Process was so smooth and got a report card to see how the little furball did!! Would definitely use the service again.

They take great care of my pup.

Best place to take your pets to day care

My home away from home. Love these people and this place!

They best! Caring and well run

Good prices on dog food for the neighborhood.

Always great. Team, facilities, experience.

Goes without saying, the staff here is the best and the space is HUGE!

Webcam is available to check on your furry friends.

Good for what they do

Osvaldo is to funny lol

My cat loves it.

Work on picking up the phone.

Love it here!

Beautifull place

It is the most fun place for your pets, they pamper you while you enjoy NY

An excellent place to leave your pet while on vacation or for any other business.

Its very good, Im from Brazil but I live in the United States and its good