We had a great experience! I asked for a scissor cut for my cavalier king charles spaniel and gave some pictures to imitate, and Rapawzel did just what I asked. I also really liked that there was only one other little dog there at the time, which made the experience less stressful for my little dog. And they only took 1.5 hours to groom, rather than keeping her for hours. I will be back!
Absolutely beautiful grooming job, no question, but there was some major miscommunication between the manager and the receptionists.**Note, before you read on, the manager called to apologize, which I greatly appreciate. The grooming itself was flawless, so I’m willing to give them another try.They bathed both of my dogs and fan dried them when I’d specifically asked them in writing to give them a dry cut. One of my dogs gets major anxiety at the groomers, and he can’t handle any kind of blow drying at all because of the noise. At the end these guys complained that my dog is “aggressive,” which I guarantee is because they bathed and blow dried him, then they asked me to pay more than we’d initially agreed on for the “extra work” they did, Oof…
This is my second time going and they’ve done such an amazing job on my baby. I would recommend anyone who needs a new groomer to come over here. All the staff are amazing. They perfected my dogs haircut and I got what I asked. The manager should be proud of their staff and their work. This will now be my regular groomer for my dog.
Just had a wonderful experience with my dog, Buffy! The staff were so nice and was on time as to how long they said they would be. They also did an amazing job on her cut. Check out how she looks! :) Will definitely be going back!! Thank you, thank you! - Chad Kenneth
I run a rescue organization, Pawsome Squad. We have a cockapoo, Honey Bear, who does not like getting touched in the face or paws. He would snap and bite anyone that’s close to touching his face. We went to many groomers and they would not work with him as he was too aggressive.. Even the vet had to sedate him because of his aggression in order for him to be groomed. But since he needs to be groomed at least 3 times a year, the vet said they can’t sedate him that much as it will not be healthy for him. So we searched for groomers on the upper eastside. We stop by Rapawzel and they told us their groomer, Ednilson, has experienced with aggressive rescues. His appointment lasted for 3 hours and he was so happy! I don’t know how Ednilson and his team did it but we are relieved that Honey Bear is finally groomed and looking like a gentleman! Thank you soooo much for being Pawsome!!!
My dog was accommodated quickly, same day with no issues. He came out looking like a new man and is so soft and clean and cute! The pricing was fair and the service was great.
The staff and service at Rapawzel are AMAZING!!!!! I feel very comfortable with them and Our pups are always excited to see the staff!I just moved to the area, read many reviews and called many groomers, until I found them.Very easy to get an appointment and they’re always very sweet and loving towards our fur babies. We have a Bassett hound and maltipoo! Specifically for our maltipoo, we love how her haircuts always turn out!Second time using them and I’m so happy I found them .
I took my kitten there for his first grooming today and I have to say he came back home smelling delicious!He is a Siberian so he had a coat that was shedding and they did an excellent job with cleaning him up. We had his hind legs and part of his belly trimmed to help with litter tracking and to keep him cleaner in general. We also got a teeth cleaning for our little guy!I requested pictures of the process as well, which the staff graciously were willing to take and send to me. They were cognizant of how stressed he appeared to be and offered him treats and pets to comfort him. I will definitely be returning!
Ruby had an adorable haircut which is very important for a Maltipoo! She was a little nervous as it was her first time at Rapawzel. Staff take their time and are knowledgable about styles for various breeds of dogs and the dogs coats. Attention to detail and comfort of your dog. Highly recommended. Photo of Ruby included. Thank you Neilson!...............Despite regular brushing with dog toothpaste, sometimes its not sufficient to maintain a dogs dental hygiene. My cherished senior dog, Tara, recently underwent a non-anesthetic dental cleaning at Rapawzel. Neilson cleaned her teeth, meticulously removing tartar. Tara wasnt stressed when I picked her up, thanks to the staffs attentive and patient approach. A great find for getting your dogs teeth cleaned, highly recommened.
Our 13 week old cavapoo puppy Pluto got his first ever grooming at Rapawzel and we are so happy we came here! The staff were very kind and attentive and even texted us midway to let us know how Pluto was doing. Excellent experience and Pluto looks wonderful! Can’t wait to come back. Thanks to Paula and the Rapawzel team! ❤️
Did a same day drop off for grooming and am sooo impressed with how quick they were and how great he looks. Definitely recommend and will be going back regularly. Will also be checking out their other services :)
They got me in for a same day appointment which I really appreciated. Everyone here was really friendly and made sure to make note of what I wanted for the groom. They did an amazing job with the cut and really made sure that I was satisfied. Highly recommend!
I seriously can’t recommend this daycare enough! After trying pretty much all the options around, this place is hands-down the best. It’s got a cozy, boutique vibe and isn’t packed with a ton of dogs, which I love. The staff is amazing—they keep me updated during the day, and I know my dog is getting the best care. He’s always happy and exhausted when I pick him up. If you’re looking for a daycare that feels personal and really takes care of your pup, this is it!
I brought my golden retriever in for a bath and deshedding treatment, and he came home smelling and looking great! He hasn’t had a bath in a few weeks and has been shedding like crazyyyy, but came home squeaky clean (with a cute bandana, I will add) and with less stray fur. Will definitely be coming back to Rapawzel for grooming again !!!
I brought my puppy here for his first grooming service and I completely love the entire ordeal. They were very informative every step of they way. My dog was matted a lot and need additional shaving. He was nervous and crying during his combing and brushing part. I was given a call before they proceeded with other options to groom him. I would absolutely recommend Rapawzel to anyone looking to have there pet groomed. 💗
They were really nice here and good to my little boy. They separate a dog with a partition if it doesn’t get along with the other dogs. This creates a safe environment. My only complaint is the hours. Pickup by 6pm is a pretty tough schedule for working professionals in nyc. Would be so much better and probably get way more business if it closed at 7pm.
Very disappointed with the cleanliness and how thorough they are. I used the mobile service since the website says it prevents exposure to other animals and their diseases and parasites. My puppy, who was not in contact with other dogs and hadnt been going outside, got an ear infection and giardia from this experience! There was water that got into his ear and became infected since they did not wipe any excess water in that area. He didnt eat for a few days and when I took him to the vet, they tested his feces and found the giardia infection! I emailed them back about it and did not receive any responses! Never again! Stay away! Not clean at all. I dont know how there are so many positive reviews for this on google.. they must have removed all the negative reviews. Yelp has the opposite with a bunch of negative reviews. I should have looked there first before hiring there guys.
They were able to take my pup immediately and allowed her to roam free after her cut instead of waiting in a cage. They managed to get a bow on her, which she never allows :) She got a good cut and was super fluffy. Overall great experience and recommend!
I love bringing my dog Percy here. They treat him so well and pamper him on his grooming. I get lots of compliments from his haircut. Great place!
The folks at Rapawzel took great care of my cat Zoey, who came in for the bath + nail trim package. Loved the little Christmas bow tie/collar!
Amazing!! The communication was excellent and easy to schedule. They took such great care of my pup and groomed him exactly to how I wanted. When I picked him up I could tell he had a great experience and was very happy. Lookign forward to taking him here on his next grooming!
My poochie loves to get groomed at this groomer, the receptionist is very welcoming and friendly my poochie gets so excited when he sees him. The groomers are very friendly to my pooch. My pooch shows no signs of being treated mean, he truly loves play time there too. I would recommend the services for any dog owner.
My poodle mix fluffy dog got a fabulous haircut. They let me know as soon as she was done, which did not take that longThe prices were great
Once again, Rapawzel has done a beautiful job on my 15 year old boy! That can’t have been easy. But he looks gorgeous! Not a day over 12. Thank you all! 💗
The staff here are always incredibly kind and patient with our hyper aussie pup. They do an amazing job and are great about fitting her in last minute, too. The holiday themed bows are such a cute touch!
They were super kind to our small 1 year old and her haircut is the best weve had yet. Will be back.
Rapawzel did a wonderful job with our puppies first grooming! We will definitely be back! Thank you!
This was my first at home grooming experience for my dog and it couldn’t have been better.Naize the groomer was slightly early, very friendly, efficient and did a wonderful job with Rory. He’s anxious during grooming but she was very gentle and patient. She cleaned the space after as well. This was everything I look for in this experience.
We took our havanese Harry to be groomed and it was a great experience. They are so nice and accommodating and the place is immaculate. Harry looks cuter than ever! Will definitely go back!
Amazing place and the most caring staff. My cat looked amazing after his grooming and they gave him a bow. Thank you so much! Will definitely be back
Im so glad I found Rapawzel. My dog gets very nervous at bath time especially with nail trimming and this is the only place they make him feel comfortable. It makes me happy that Stitch is in good hands and cared for, that means a lot to me. Thank you Rapawzel for the patience you have with Stitch and for how cute you leave him after his bath.
They are amazing. They give the pup the best haircuts and he loves it there, always wagging his tail on the way in and out
Highly recommend! Great customer service, very accommodating and responsive. Nelson is a wonderful groomer and did a masterful haircut. My dog was very comfortable and relaxed. Thank you!
They always take my dog in for a quick nail trim and the employees are so sweet! They charge $22 which is half what his vet does.
They did such a great job with our schnauzer (who was very matted!) quick, affordable, friendly, and great work!
A good cat groomer is hard to find, let alone a GREAT one. This was my first time going to Rapawzel (82nd street location) and my experience was above and beyond from start to finish. The staff was so lovely and helpful on the phone and really went the extra mile to accommodate me and fit me in first thing next day.My cat is a recent rescue with significant matting and I felt confident that she would need to be shaved (although I was hoping she wouldn’t!). Their groomer was highly experienced with cats and decided to do a brush out instead, which had me in AWE, as I was sure it would be impossible. When we picked her up and brought her home, she walked out of the carrier beautiful as can be with no mats and in great spirits. Clearly, her experience was a positive one. She looks beautiful and is so so much happier.10/10 will be going back and would refer Rapawzel without hesitation.
I very grateful to mobile team to come and do bath and grooming for our girl. They are very nice, attentive, knowledgeable and hard working people. Appreciate their job! Thank you! 🙏👍🥰
Very nice and friendly place. It’s clean, great attention and flexible. Most important: our puppy is happy to go back!
Grooming is okay. They upcharged $20 by text after I left and then charged an additional $10 when I came to pick up both times without any prior notice????
Great service! My dog always comes out looking fresh and happy.
Booked a last minute apt, they were able to take me within the hour.My frenchie got to play with the dogs in the daycare while waiting for her bath, which she loved.Amazing services! Highly recommend. My frenchie came out a new pup!
Our dog comes back so fresh and happy! He has a lot of fur and is always completely dry and very clean. He is very active and they do a great job handling him. It takes about 2.5 hours for our golden retriever, and he comes home sleepy! I would recommend them to anyone.
I spoke with them on the phone to schedule an appointment, or potentially have someone come to my home for in-person grooming for my two dogs. They hung up on me in the middle of the conversation (45 seconds in) and never called me back, and did not answer any of my follow up calls that day. Until, I called them star *67 and they answered on the first ring. I’ve never spoken to someone so unprofessional and greedy. I am astonished that someone that apparently is a business owner, would handle a potential client this way. 1 star, and glad we’ve never done business, and we absolutely never will.
Friendly caring staff, excellent groomers ! my nala always leaves the place looking like she’s ready to be on the cover of puppy vogue
My daughter’s dog go here. He absolutely love this place. Everybody is so good to dogs and the grooming and haircut is great and beautiful. My daughter won’t let anyone else to do it.
Excellent service! The groomers are sweet and kind, and really love their job. My pet looks so cute and smells fantastic!I highly recommend this business!!
Very patient and kind with both me and my Benny. Pomeranian. Asked not to take too much then it wasn’t enough then they spent time to get it just right.
One day they will take 2 hours plus, other days an hour. They add on fees for anything. I need to find a new groomer. This place is too inconsistent.
Great experience at Rapawzel. The process was so simple, communication was excellent and they groomed Bernard exactly as requested. This was our first time using a groomer. We are happy to have found an honest and reliable groomer in our neighborhood and will definitely be back. Thank you!
Duce always looks so cute after his grooming with Rapawzel we love you ❤️
First time getting groomed after being abandoned in Puerto Rico. They did a great job, patient & kind. We will be back. Thank you!
Spotacus (my dog) has been coming here for years and loves it! He comes for day care, boarding, and grooming. He enjoys socializing and playing with the other pups. He comes home happy and exhausted from all the well spent energy. The workers know him by name and treat him with much love. We always receive excellent personalized service. Thank you!
I’m so happy I found Rapawzel! I finally have a place in NYC that I trust to take care of my dog, Bailey. They truly listen and always do a great job cutting Bailey’s hair. Look no further if you need a groomer!
Naive did an outstanding job on my 13yr old dog. I.highly recommend there service.
They are terrific!! They were so gentle with my 15 yr old maltipoo while grooming her !!
Naize was AMAZING! I had a very very anxious dog who needed a trim and haircut so so badly. She came and was extremely sweet and friendly with my dog. And the haircut…he looked like a brand new puppy! So fresh and so clean and was done under two hours. I want to keep Naize all to myself as a groomer but she’s so good that I had to share the wealth.Book her , now!
Great groomer. They do an excellent job with my dog.
We love bringing our dog Teddy to get groomed at Rapawzel, the staff is friendly and efficient! Always satisfied with the results and the timing of drop off and pick up. Love it there!
I would give my dog a groom anytime again to Rapawzrl Dog Day Care .They did a great job on my dog.
Wonderful place that charges reasonable for daycare, my pup always gets tired after a day of playing.
The nail trimming service here was fast, professional and excellent - could not recommend more!
Best grooming salon I’ve ever been, my dog always comes with a nice beautiful glow in her hair, they are super detail oriented, they’re super flexible and work with your time. Overall Great service
Staff is super nice, super understanding, just speak up and they listen. They question and answer and respond in a timely manner
Awesome !! I was impressed with the customer service and the quality of service the photos speak for it self lol, highly recommended .
Im so glad I found Rapawzel. I have taken my dog there 3 times. He is happy to see me when I pick him up, then he turns around to say goodbye to the staff before we leave. It reassures me that Oliver is in good hands and taken care of, that means so much.Besides the fact he looks great when we leave. Thank you Rapawzel.
Rapawzel is the best! - A caring, attentive, clean place for dogs to enjoy day play, boarding and to get grooming or other treatments. My dog LOVES it there.
Great service, never fails. Amazing customer service. I take my cats here all the time.
They did such a great job with our baby. We are dropping our current groomer and coming here from now on. I never smelled my doggy so good and the cut was so precise thank you for taking care of him. I recommend that everybody try Papawzel
They do a phenomenal job. Our Winston was newly rescued and had tons of matting in his fur. I was worried that they would need to shave him down, but thankfully they were able to comb it out. He even came back calm and happy!
Rapawzel did a great job turning my scruffy girl into a princess!
First time customer. Had our 2 dogs groomed today. Very happy with the service and everyone is so nice. My pups look fantastic. We will definitely be returning customers. Thank you all !
They are the nicest groomers I’ve ever been too I love their work my baby looks so cute I love it!!! Will definitely continue taking my Rain to them :-)
Vinny has a bath about every 10 days. He comes home looking amazing. Very white. They always do something extra which is nice, like trim his ears a tiny bit, when they really need it. You can make an appointment for late in the morning. Instead of leaving him off at 9AM. They always call as soon as he is done, so that he doesn’t have to spend extra time there. Everyone is very nice.Always specify about perfume.
We brought our dog here for grooming for the first time today and had an excellent experience!Friendly staff, clean and well organized facility!
Naize was amazing and gentle with my three yorkies. She did an amazing job.
People are very nice, efficient, and communicative. The app notifications are helpful and you could let them know if you have any concerns and they’ll address it. I trust my pet with them and I’ll come back again.
Our dog seems to enjoy it here and the daycare price is reasonable
My dog loves this place. She always has her take a bath here and have her nails cut.
Rapawzel did a beautiful job on Leos drop-in bath and blow dry! They were quick and he left looking handsome!
I’ve been to this groomer a few times. The first time they completely ruined her hair they called back and fixed it. Then the second time they charged us double and it was good and today I came back they charged me even more and every single time they keep increasing our rate and they don’t even do a good job. So will not be going back here.
They do a really great job with my dog. My dog has a lot of energy and they deal with her very well and the haircut is always amazing. I highly recommend
Easy to make appointment and receive text when Luna was ready. Took extra care to not scare her with blow drying.
I took my 4 month old French bulldog Bella there she wasn’t sneezing the best but the staff took very good care of her she smelled amazing when I picked her up I highly recommend this place I’ll definitely be back again
Marcela was welcoming and knowledgeable about explaining options for first time poodle puppy cuts. The groomer did a great job especially since was the first time his nails got trimmed. Thank you both!
Great, very good to Charlie - he looks adorable
Rapawzel is an amazing and caring center. I’m always kept in the loop regarding my dog and his well being.
They are great and do a wonderful job with my pet’s grooming! So happy to to have found them in my neighborhood.
They did such a good job, cut to perfection !
Gave my dog a great hair cut!!
Beware! We went on vacation for a couple of weeks & sent our dog here for boarding. After we picked our dog, she started crying/whimpering when we tried to pet her. We discovered she had an ear infection! We took her to a vet that very same day and was advised that it was a very serious/bad infection! We spoke w/ Deliah and Tony at Dogs Cats & Co and were told they do Not care for our dogs and that they have someone else walk them.Apparently the dogs were left there in the room and thats it!!! No one even knew our dog had a severe ear infection! They do not have cameras like many other dog boarding places do in the area.They gave our dog a bath. She has a white/wheat coat and then we realized the top of her body (the spine) has light brown highlights and feels course! It looked like their groomer prob burnt our dogs fur from blow drying our dog! Her original coat/fur is white/wheat color and is very very soft and now the top of her body (spine/back area) has light brown highlights and feel harsh like her fur had been burnt from the dryer!Deliah and Tony denied anything is wrong with our dog! They said they did Not know about our dogs bad ear infection! Our vet says the ear infection is very very bad -- if this company has an ounce of care/consideration for any dog staying in their property they will know that a dog is a severe ear infection! Our dog would not even let us pet her because she was in soo much pain:(We are Not looking for a refund and just want everyone to beware of this company! When a family member went to visit our dog one day in the morning around 10-10:30am, they told us our dog is not available and is out for a walk. They do not have any cameras, so who know where they actually kept our dog for 2 weeks. Im just grateful shes not death because our vet said our dog was in so much pain that she could have become death if we didnot take her in!!!If anyone boards their pets here at this place, beware! Perhaps a day is ok but not overnight!!!
Have had multiple good experiences at the UES location and most recently tried mobile grooming - Denilson did a great job. Overall seamless experience and my pet seemed happy afterward. I will definitely use the mobile service again.
Skilled groomers, nice people & reasonable prices - Teddy will be coming back!
I must say theyre a wonderful staff a great place! This place is my dog sitter when I am in town. Is the only place I trust to leave my my dog when I am in the city. My dog is very particular hes a rescued dog and he suffers for a little enxiaty so it gives me a peace of mind to see him happy when I have to leave. I defenetly recommend Dogs cats & Co. .
Nice place, clean, great prices...Carmen is super nice and reliable! My son had an emergency and nobody was home for a few days and Carmen took good care of our baby Fluff. I would recommend this place to anyone.
I love this place! Its my favorite doggy spa on the UES. Theyre super kind and professional and consistently give my dog excellent cuts.
Enoch our husky loves staying here! He gets so excited as we get closer to Rapawzel.
Im very pleased. Everyone is friendly and patient and treats your love one with care. I would highly recommend and definately return. Thank you! 🐾
Love my new cat grooming place
The best Gromming and daycare of NYC!
They leave my dog beautiful every single time !
I love this place! I have been taking my dog here since he was a puppy. The staff is very nice and caring. My dog always loves going to daycare at dogs cats and co.
Repawzel is amazing. The most affordable daycare in UES and Maddy loves her new friends.
Excellent prices, quality and service, super friendly groomers
They did a great job grooming our mini golden doodle! They are also kind and easy to work with.
Awesome place. Reasonably priced and did a great job grooming my goldendoodle.
There aren’t enough stars to recommend this place. At the very last minute, I had to board my friend’s cat for a month because the previous boarding facility said he was too “feral.” Wagner and his team not only loved on him and made him much more comfortable with being handled, they accommodated all of my grooming and scheduling changes throughout the month with fluidity and ease. Wagner and Camilla clearly love animals, want what’s best for them… and it shows! Milo looks so good and chill after a month of time with the Rapawzal team. Thank you for your care and attention of our cat for such a long stay!
Very good place and great service.Well qualified and very polite professionals. My pet loves going there
Exceptional service. Thank you for taking care of my baby Momma.
Professional groomer, nice staff, if your baby needs a bath, this is a place without worry!
They take great care of my pets and I am always satisfied with the results of the grooming.
My pup has the best time at Rapawzel! She enjoys the staff, and I know she is well taken of during her stays! So nice to know that I can leave my pup in the trusted care of Rapawzel without having to worry about her!
This is the second time my Cavalier was groomed here. They are fabulous.
My dog just got maybe his best haircut ever, and he’s 13 yrs old! And… they do deep teeth cleaning, WITHOUT ANESTHESIA, which I was initially nervous about, but he tolerated it fine and they look amazing. Teeth (and breath) were horrible. I cannot give enough stars to this adorable, quality business. Thank you, Rapawzel!
Thank you very much for caring my pet.This shop is so welcoming.always very helpful and friendly.great owner and stuff..thank you Carmen and the people working there..
I tried out Rapawzel for the first time for a full groom and was pretty happy with it! I called in advance to get a quote and they were able to fit my dog in the next day which was great. The facility looked clean and it seemed like the dogs were well taken care of. I loved the text message updates that kept me in the loop. The haircut looks great and they were very friendly. My only mild complaint is that they charged me an extra $10 because my dog was a little matted which I thought was kind of ridiculous because thats probably one of the main reasons that dogs get groomed in the first place. Ive taken Nacho to 4 different locations in the city and Ive never been charged extra for that. They probably should have mentioned that when I called to get a quote but overall I was happy with the result and thought the prices were very reasonable
Great staff and my dog Rudy was treated excellent! Highly recommend!
Amazing customer service! Thank you!
My dog loves going in here. Also everyone employee here is super friendly.
Maggie my Cavapoo goes to Rapawzel for grooming and boarding and just loves it! I highly recommend Rapawzel. They’re so happy and the employees are so kind and play with the pups. They will part of the family at Rapawzel.
Great experience and they love our dog!
All I can say. This company and my dog groomer were unbelievable. First groomer my dog did not get aggressive. She was a great person as well. I HIGHLY recommend this company and my groomer… ❤️❤️❤️
They are very friendly and good with dogs the dogs are gappy
A high quality space, where you can feel they love every single pet that goes there.
Very friendly staff and my dog LOVES going to day care here!
Attentive, good job, and caring. I recommend the service and expertise.
Excellent service, super quick and responsive and did a great job
Very happy to have found Rapawzel. Everyone there is so nice. Oliver looked so good after his grooming. Most importantly I felt he was safe and in good hands.
Great
Loved Loved Loved my groomer ! He came to my house and was very patient with my older dog ! He took the time to make sure my dog was comfortable with him before grooming! He did such a great with my yorkie and did the exact haircut we asked for ! I’m so happy with the work and will definitely keep coming ! Highly recommend!!!
Terrible. Do not waste your money. These people are amatuers. My poor dogs need to get regroomed. 🤨🤨🤨😡😡😡
Very nice place with a really good professionals.
Awesome! It’s a perfect place for my Pet!
Love the staff here. They are so nice to my boy.
They did a wonderful job!
My dog loves this place
Very nice staff, i would definetly recommend the place
I love this place
Good
Finally found out forever groomers!!!!
Need more stores like this one...
Great grooming
Cannot say good things about this place!
Very happy with how they groomed my cat and staff is super friendly