Island Pet Lodge

I am forever grateful for the island pet Lodge.I have recently moved out of state so I am no longer using the pet Lodge weekly like I used to and I’ve started looking for a daycare near meand other places out here are horrible. I wouldn’t let my worst enemy go to one of these other places. The next time I go on vacation, and need my dog boarded I will be bringing my dog back to New York to the island pet Lodge before going on vacation. our animals are truly blessed to have a place like the island pet Lodge.

So this is my 4th and last time taking my dogs to this kennel, we have never had a problem with this place before. Picked up my dogs from a short 4 day stay. So, first off, our flight was running late, I called them as soon as we landed and asked if it was ok if I was 5 minutes to 10 minutes late picking them up because of my flight delay. They said, no because they had somewhere to be at 7pm (when they close), probably just to charge me for another day! I managed to make it there just before 7pm, put the dogs in the car, then there was a strong sense of urine on one of them and dried poop along the neck of my shepherd, which you could smell and tell they tried to wash out. Also as soon as we got home they both drank a whole bowl of water and gobbled their food down which we have never seen before, and one of them has Addisons disease and she just looked run down....We also sent 2 blankets with them which I could tell were never put on their cots because there should have been hair all over them and there wasnt, and even if they washed or dried them they should have smelled the same right, nope, they were folded and smelled the same as when we packed them. This place used to be great, not so much anymore! I do not recommend this place anymore!

This place is truly amazing! My dog gets so excited to come here and mad on days he doesn’t go to daycare! The staff is extremely nice, helpful and take good care of your pets. They always greet you and your pet by name, and half the time when I pull in to pick my boy up they are already getting him ready for me to take him home!

After hours Im not sure animals have safe warm. Conditions in winter.

Cant say enough good things about Island Pet Lodge. It is a great facility for all dogs, big or small. The staff are wonderful and always ready to give feedback on how your dog is doing. Whether boarding or daily day care, I would strongly recommend Island Pet Lodge to everyone.

I dont normally review, but this place deserves it. My dogs absolutely love going there and the staff is wonderful. You can tell they truly care about animals and treat your pet like family. It is so nice to know that I have a safe place for my dogs to go when I go away and takes stress off knowing they will be well cared for. I highly recommend this place to anyone.

They are really reasonably priced. Most of the staff was warm and engaging with us and our furry family member, with the exception of, when asked, we were denied the opportunity of viewing the accommodations that our baby would be staying in for a four day period, I was pretty content with the services.

Brought my dog here every day for a week while my girlfriend was out of town on vacation. The staff is very friendly and the building is a beautiful place to bring your pet. As I saw my dog every night, I could see that he was well taken care of and certainly looked after. He so looked forward to going every day and the staff knew what he had been up to every evening when I asked. A true sign he was in good hands! Very satisfied with our experience, thanks!

I dropped my dog off here for a few days of boarding and everyone I encountered from drop off to pick up was so nice. I even messaged them on Instagram for an update on her while I was away and they responded so fast that she was eating well and having fun! I will definitely bring her back if I need to board her again in the future.

I’ve dealt with Chris on many occasions as well as Andy. They have always treated me & my dog with the upmost respect. I notice when a car comes in, they know exactly who it is & what the name of the dog is before they even step out of the vehicle. It’s extremely evident that they are passionate about keeping our dogs safe & happy.

Impressively amazing experience. As truck drivers my girlfriend and I have wanted to see Niagara Falls for years now and have finally come close enough to get the chance. This place took our dog and cared for him for around $27 for the day. The staff was really friendly the building had a great lodge vibe and was really clean. No overwhelming smells.For the truck drivers there is a very nice rest area across the street for you to park your truck, board your dog and Uber to the falls for a fun day.

We kept our dog here while visiting Niagara Falls. Absolutely professional with a loving environment. Very big open spaces and kennels with an outside run. My dog seemed like he didnt want to leave. By the way the price is extremely competitive, best bang for your buck. I highly recommend. Of note, they only accept cash or check.

This place was a great solution for this vacationer with dog in tow!We decided to take our dog with us in a rented RV with a Niagara Falls destination and multiple spots to camp along the way. Our dog was not digging the frequent change, a lot of mean dogs he couldnt meet, OR the loud fireworks of other campers. We were also wanting to see some of the attractions that didnt allow dogs. Saw the ad in our campground materials and called them up to inquire if theyd take our traumatized doggo for a few hours. They said yes and the guy who answered the phone was super helpful with all my questions.A few things to know that was helpful-1. They do take dogs who are just passing through. Our dog is super dog social and does dog daycare once or twice a week at home, but we we werent sure if hed thrive after all the stress. They seemed to be pretty knowledgeable about dog behavior and agreed to pull from daycare and put into boarding if necessary.2. No breed restrictions. Its a lazy cop out if you ask me, and a sign of a place that isnt watching dogs closely. My dog is a pit mix and so even keeled they use him to test new dogs at his daycare.3. Great prices. The half day was just $20!4. It seemed clean, love the fact they have access to the indoors.5. They kindly took my vet records by an email forward and were easy to work with in that regard.If I lived in the area, I would definitely take my dog here regularly.

Our three dogs go here and always come home tired from a fun filled play day. They get their baths done here too and always come home smelling great and feeling clean. They take the time to get to know your dogs and you. Very friendly and great customer service.

If you want to really enjoy your vacation and have a dog you truly love, this is the place for them! The facility was clean, kennels were spacious with outside run and gave the feeling of a true lodge. It is like a vacation for your dog. The staff are very nice and trustworthy and treat your dog with warmth and compassion. Thanks for the peace of mind :)Chris and Lynn Waldron

Absolutely love this family owned business. Always super clean and I love seeing the little dogs in the front window relaxing on the sofa. I trust them with my little pal and drove out to the island instead of a place closer that only seemed interested in the money they would make off of me. TRUST ME, THIS PLACE IS GREAT!! if I still lived in NY I would still be going there.

My dog kona gets excited whenever I mention the name. Worth every penny. Also the staff are the nicest people. Dog loves it and I am confident he is taken care of. Highly recommend the island pet lodge.

Best personal pet care with a totally professional caring staff. The cleanliness was amazing. Every level of service available from grooming to day care. The experience definitely left us with a worry free feeling as we left our four cocker spaniels.

Our Siberian Husky has stayed at Island Pet Lodges numerous times over the past four years. Scott and his family have always provided wonderful care of our dog. We highly recommend them!

Let our dog for the day while visiting Niagara Falls. Staff was more than helpful. Appearances are anything this place is nice. You can see the playground for large dogs from the lobby which is the playground for the small dogs. We opted for an individual kennel with run.

We were there just to check out the kennel and it was wonderful. The owner was there to greet us and then we were given a tour. Go figure they even have heated floors. This will be our first time boarding Bella so Ill let you all know how it turns out.

This was my first time boarding my dog and cannot express how happy I am with Island Pet Lodge. They took amazing care of my Hal. Will definitely use them again in the future!

Read all the reviews and honestly have a much different opinion of this place. Dropped our dog off on a Friday for an overnight while we were out of town. Asked about whether they trim nails there and reminded them on three separate occasions while talking to them that we wanted the nails done. Fast forward to picking her up the next morning. Told them I was there to pick up Maggie - guy goes in the back, comes out with a dog bed, some toys, some food, a leash, - I look at it, and say that not my dogs, he responds oh and disappears into the back room again. He comes out with a different group of things, sets them on the counter and I say thats not my dogs - must have a lot of Maggies here, and he says yeah thats a popular name this weekend. Finally asks what kind of dog Maggie is …. and boom third times a charm. I never showed ID, he never asked who I was, he tried twice to give me someone elses dog without once asking me anything about my dog. Seems pretty irresponsible to me, almost like anyone that walked in there and said they were here to pick up a dog could walk out with one. Oh, and her nails were never touched - they must have did all the other Maggies nails. Only reason they got 2 stars is because she was alive when we picked her up. NOT GOING BACK TO THIS PLACE.

Found this pet resort online and it was a great choice! Dogs seemed in great condition after pickup and no complaints! When we visit my cousin again we will be back. Great reception area with welcoming committee! 🐕

Floyd had a great time. Came home all tired and dog smelling and has been mellow and sleeping all night. Thanks for the freedom to experience the Falls on both sides of the border.

This place is obviously nice. My dog is not the most social with animals or people and immediately lights up with joy when she arrives. She is clearly happy to be there.

The place is fantastic and the owners are great. We have been regular customers for the last 9 months. Little dogs have their own special little area, which is great.

I love to bring my dog there. She loves it. The people are very friendly, its clean, its affordable. There is a dog groomer on site.

I love the pet lodge, I took my dog there and she loved it, she didnt want to leave! I will definitely bring my dog back. My dog had a blast and your dog will too!!

My dogs love it here! Nice people and nice place ♥️

Every time I go there its always full. It appears to be a private facility for Hrand Island residentd

Our dog loved it. Good people and a nice place for pets to stay.

Very nice and clean facility. Very good grooming service too.

Wouldnt trust my dogs anywhere else!!!

My dog loves going here! Wonderful, caring staff.

Nice friendly staff that really care about your family pets.

Very personable staff. Dog is taken care meticulously

They are always so friendly and great with my dogs!!

Took good care of my good boy when we were on our trip.

They always take good care of my dogs!

We have used the lodge a few times before and never had a problem however this last time my dog spent one night and when I got him home he drank an entire bowl of water as soon as he walked in the door which is not normal, and a few minutes later I noticed he had dried poop on his tail, legs and stomach. Again, I hadnt had a bad experience before but it seemed as though my dog hadnt had water most of the time he was there and he obviously pooped in his kennel, which is very unusual for him, and they didnt even try to clean him up. One bad experience changes everything and I will NEVER let my dog stay there again!

Great experience every time, small town feel..

Prices are reasonable and its very clean inside

Been going for a couple years. All three of our dogs love it and are very excited to go. Owners do a fantastic job. Thanks!

Sounds like a great day drop off.

Great place for your pet boarding needs

We brought our dog Henry here to hang out for the day while we visited the Falls. This is a family-owned business, and it shows. The employees are pleasant and friendly, and truly seem to love dogs and love their jobs. They even bring their own dogs to spend the day during their shift!The building is cute, clean, and cozy, with a true lodge feel -- there is a half-walled fireplace corral area to the right as soon as you enter the facility. Each of the separate kennels has an indoor and outdoor area for pets to go at their will during their stay.The daily and overnight prices are unbelievably inexpensive. We paid $26 for a full days stay for our Henry, and we were encouraged to call and check on him as much as we liked. They even offered to send a photo of him via Facebook Messenger. Keep in mind, they ONLY take cash or check, but there is an ATM at the welcome center across the street if needed.We would definitely recommend Island Pet Lodge for your doggie day care or boarding needs. You can rest assured your furbabies will be well taken care of!

Excellent service and great people too! Highly recommended!!!!

Great place to leave your pet when you are away

Best place to board your pet.

Great caring place !

Real nice people. Nice facility.

Always an excellant doggie experience.

Love taking our puppy here!

Great staff and superb facility