Such a great pet store, huge variety, free and fast delivery, very friendly employees. I have been shopping here for probably around five years and recommend them to everyone I know who has a pet. Here’s a photo of their happiest customer:
We take conformation handling classes here with both Sue and Janice. Lovely, clean room with mirrors! And Sue and Janice are a delight to work with! We love our weekly classes and love that we can pick up Small Batch sliders and Vital Essentials rabbit treats (which are some of our favorite foods). Cavalier photos (of Potato) for cuteness
These are wonderfully kind and helpful people who not only provide top notch service to their customers, but, also sponsored an Animal Rescue Adoption Event held by Carol Senior Pet Sanctuary in Sayville.
This store has gone over and above to give great service, excellent prices and a variety of foods to keep your pets happy and healthy.
Great prices andlarge inventorythey really care about yourpetsthey do vaccines
Its one of two places in all of Suffolk County that carry Primal freeze dried nuggets and they have a great staff, selection, and price. Josie highly recommends them.
Love this place. Everyone has so much knowledge. Everyone helps out with information, recommendations, walking your purchases out to your car. Fantastic place.
So very helpful! They helped us so much when our youngest proved to be a picky eater when we first adopted him and when our oldest had her teeth pulled. They have a wide variety of food, treats and vitamins. We love supporting our small local businesses!
This place is amazing. They have a great selection of products and their staff are really caring and helpful. I just wish they were closer to me.
Love this place. People are great, very friendly & helpful. Prices are good, often cheaper than chewy, sometimes by quite a bit. They carry good quality products. If they dont have what you want, they will order for you. Only negative thing is the town made them close off half of the store to customers. Employees will get what you want though, mostly the larger bags of food.
We have been there a couple of times since getting our new German Shepard puppy. We live the large selection of healthy foods and the knowledge of their staff. I see no reason to go anywhere else.
Always have what I need and if not it gets ordered in a timely manner plus my pup loves this place
Mostly things for dogs and cats but the people that work there are very nice and answered all my questions about my exotic animals. I was pleased to see that some of the specialty items that I buy from my dog online. Were available in store. Its rare to see that
Great quality of food. Great variety very helpful. Definitely check it out. If you own a pet.
The blond woman. Who I assume to be a manager or owner is always so friendly and extremely helpful. I came in for an ear care item for one of our dogs and they didnt have it, they were out of stock. She gave me a free sample of something else to use and suggested I try to get that same item somewhere else. Which i appreciate and I did. Yes theyre a bit expensive but the knowledge she has and some of the other girls, makes me come back.
Totally pleased with total pet care. They were so kind to my little grand dog who had never been there before. I highly recommend their very kind services
They always have whatever we need for our cats. Good pricing. Help is available. Friendly staff.
Staff was very helpful. Does not look like much from the outside but a good selection of pet needs and wants inside. As we were traveling the staff had us check all the equipment first so we would be satisfied with no surprises later on the road.
Do not go to the store. I went there to buy a bone for my dog. It was only $1.99. I had 1.40$ . They would not sell me the product do not go to the store.!
The staff is so friendly and helpful and they have a great selection of dog and cat products. Fair pricing and great service.
Great staff. Great service. Great products. Everything you need for your cats and dogs. Food, supplements, supplies and toys they have it all at a great fair price glad I found them.
Total pet care is wonderful. My parents just rescued a greyhound. Total pet care had everything they needed. The prices are great, but the best part is their staff. Mom and I went with a list. The staff not only were friendly and extremely knowledgeable; they were also helpful. They asked what we needed and went and got every heavy item for us. They even brought the dog crate to the car for us. I cannot speak highly enough about Total Pet Care.
Awesome place! Awesome staff! Have been a customer there since the day they opened. However, they recently set up the store so that you can no longer walk up and down the dog food Isles and select the food you want. You have to tell the staff member exactly what you want and they will go get it for you. I always shop by view, knowing its a white bag with red stripe and blue writing etcetera Etc, so I was unable to purchase my dog food there. Please open up the aisles so I can continue shopping there. Thanks. I am giving 5 Stars only because of great ownership and service. The shopping experience is lacking, though, as noted above.
Very helpful and personable. Always a pleasure to get dog food and supplies at Total Pet Care. Highly recommend
Amazing customer service. Really friendly owner and staff! Free delivery to the ferries. SKIP chewy, these guys are so much better AND youll get your items faster
The employees are always beyond kind and helpful. They have actually asked for my Chow pups when I dont bring them with me to socialize. Adjacent to his building is Debbie the Dog Trainer she is so professional and knowledgeable, and so personable, her prices are reasonable, and is always on point when analyzing your dog. I cannot recommend her enough!!!I was amazed when I had to pick up my dog food. It was the actual owner Joe that picked up my 25lb bag of Dog Food and carried it out to my car. Under my breath I thanked God, because I have a terrible back and cannot lift heavy things, I was a happy camper that day!! Not to mention when the Covid -19 was in full swing it was he the owner who delivered it to me at curbside. Needless to say, I am grateful and proud to be supporting our local small businesses. Thank you Total Pet Care!!
I have never been in store but just moved to the area. I usually order my dog food online since many stores dont carry it. I noticed Total Pet Care a few blocks away is listed as a retailer so I called them to inquire about what they charge as Id rather support a small business as long as the price wasnt astronomically higher than online. The employee that answered the phone was nice, but informed me they were not allowed to give out exact prices unless I had their store customer card. I feel this is a poor policy as a potential customer that was ready to bring all my business to the store as it is in walking distance. Not giving prices to people solely based on whether or not they are already a customer not only alienates new customers, but makes me question how transparent their pricing is. So now I suppose I will continue to order online or find another brick and mortar store where they are happy to serve any customer that is interested in their business.
Very well stocked. Helpful associates.
Great service, very friendly... Ive been purchasing my pets food from them for years. I prefer the Mom & pop stores, and the staff here is exactly the reason why!! You have a loyal customer for life.
This has always been a great local company. Its a shame that local regulations forced them to change to a wholesell only type of layout. Still worth going, just know what you want since the employees will have to grab the items for you from the back.
I Love the people and service I get at Total Pet Care.Always have very good prices and excellent selection of foods and supplies.The owner, Joe will give you the shirt off his back- and always goes above and beyond to make his customers happy.
I am caring for 2 dogs whose owner is in the hospital. I needed to get some on the food these dogs eat. I called them up , they had a record of what the dogs eat, had it in stock and delivered it! Can’t thank them enough for really helping me out .
They have everything your pet may need. They offer a rewards program that awards you discounts. Their prices are comparable with other stores. The staff if very friendly, helpful, and knowledgeable. One of the main reasons I do there.
One of the best pet stores on long island period. If they had more kinds of all natural canned dog food for large breed senior it would get 5. And maybe more dog toys. But great staff and huge selection of regular dog food and treats
Great staff, extremely helpful. Owners really care and are very knowledgeable.
Staff is very helpful. Always have what I need and if its not on the shelf they have it in the back. Very friendly
Great pet store with a massive selection. Helpful and educated staff. One of the cleanest places around and super organized. Family owned store with top notch service and great prices. Lots of natural products too.
My car had broken down and my cat desperately needed litter. I live in one of the apartment communities across the street but the litter would have been too heavy to carry home. Luckily, they offered to deliver to my apartment and I paid them at my door. That’s the kind of above and beyond service that makes this place great.
Awesome as Always. Staff is knowledgeable, friendly, and very helpful. Highly recommend Pet Parents to shop here. Bring your furry children the Staff loves when they visit.
Nice atmosphere. Huge selection and unique items not seen in other stores. Reasonable prices. Friendly, helpful staff
Very nice family business! Great supplies, and services. Organized location and helpful staff.
I wish I could give them 10 stars! Wonderful customer service, great people who truly care about your pets. Thank you!
I use to shop at Total Pet Care, however they have recently built a wall across their store and chained off the opening. I was not allowed to go and browse the dog and cat food aisles. Apparently they will not cater to retail customers for any items behind the wall (which comprises half the store). See picture attached.
Always very helpful and knowledgeable. Good selection of better dog foods. Just wish they were bigger.
Best staff! Extremely helpful and always have what I need. They are tops at looking out for your, your pets, and your wallets best interest.
So helpful in many ways. Fully stocked and very willing to help if you need .
I wouldve gave 5 stars, but recently when going there they were out of some products I usually get.
Very friendly and helpful staff. good prices. wide selection of items for lots of different animals.
Great staff, great customer service and a wide variety of pet food and supplies.Support your local businesses, these guys are great!
Friendly, helpful staff and they seem to always have everything my kitties need.
I’ve been coming here for my entire pet owning life and they’re always incredible! Customer service is through the roof! If I could give ten stars I would!
They are always very helpful the only place I go for all my dogs needs.i recommend it to anybody who has pets
Love Total pet. Great service and prices. I have to order my dogs food and they are very helpful with that.
Great customer service. Very reasonable prices. Good selection.
Friendly and knowledgeable staff! So helpful with trying to find a food that my rescue will like!! 👍
Excellent local pet store. Amazing selection of foods and items. Super helpful and friendly staff
They really have the lowest prices in the area, and a huge selection of everything. The salespeople are very helpful and knowledgeable about all the brands.
Friendly staff and the best prices on great cat food brands Ive ever found. Best place for my wallet when I have such finicky cats.
Great staff and everything you will need for your pet
The staff friendly, nice knowledgeable. And care .hard to find people like this today. Thanks girls.
Excellent customer support and services, knowledgeable staff, and great prices on most items
Awesome place for pet foods and supplies. Best prices around. Helpful staff.
Very nice place.. friendly and helpful
Place is awesome and staff is very helpful and friendly
Knowledgeable staff always ready to help & answer questions. Great prices and deals
We go here for our dog training. They have multiple training styles...from obedience to show dog .Supper selection of food and many different pet supplies.
Great products and prices. Staff is very friendly and helpful.
Great place for all your pet needs .... They also have a great training facility for your dogs. I highly recommend them .
Always a pleasure shopping at Total Pet Care. Staff is very friendly and knowledgeable. I highly recommended shopping here.
Staff always helpful. Large selection of items. Always a good experience.
Lovely store. Great staff and large inventory. Rewards program as well.
Best prices around town and for the Staff always smiling 😊 and friendly💖
Great shopping experience. Friendly staff. Gabby very helpful
I come here to get products that are not sold at PetCo. I feel its important to shop local and support our community.
Good store, plenty of products not quite as good as pets supplies plus in smithtown
Great place. Lots of stuff that you cant find in big pet store chains.
Best Pet place around... always have a great selection of all types of products!!!
The staff is always friendly, helpful and professional!
Super nice staff. Shelves are stocked with everything you need.
Very helpful and friendly. Have great prices too!
The most friendly staff and best place for our doggys needs 🤓
Great opportunity to practice. Very reasonable charge.
I absolutely love this store!!!! ❤️💜💙 not only do they have extremely reasonable prices, the staff is very friendly, helpful and knowledgeable!!!! Courtney is an amazing, hard-working, kind hearted, extremely knowledgeable staff member!!!!! I adore her!!! ❤️💜💙🥰 she always asks about my pet who is like my child… She has given me amazing advice and I fully trust her🤩Thank you 🙏🏻
Staff is so nice and helpful. Love the prices.
Discount pricing. Great selection. Helpful staff.
Best pet store around. Joe and his staff are awesome!
My one stopshop for everything I need for my dog.
Place is the BEST my wife and I have been using them for years
Love total pet care they have everything you could possibly need for your pets!
I was recommended to TPC by a woman who runs a Cat Shelter, and I couldn’t recommend TPC more. Theresa was so helpful and gave me so many recommendations and made my experience here infinitely better. Will be a customer for life, thank you!!
Staff was good but they dont have anything related to fishes
Love it here, good prices and great selection.
Very helpful love this store with all pets needs
Great selection of products. Very helpful staff.
Good price and really nice customer service!
Friendly staff, good selection, fair prices
Liked it more before they had to wall off half the store.
Great place with large selections and plenty of parking.
Very nice PET store with a large selection of various items for various pets..
Great selection of dog food and accessories, friendly staff.
Staff goes above and beyond love this place
This is without a doubt one of the best pet centers on L.I. they have items
They have everything but they wanted $18.99 for the cat litter that I get at BJs for $12.59
Good selection of high quality foods at fair prices.
Great prices & very helpful & friendly staff!
They have it all. Amazing management and terrific staff.
This place is just AWESOME !I was there yesterday looking for something new to feed my old cat who has lost weight .Wasnt sure what to look for and Joe spent a lot of time with me ... looking at the ingredients of SO many different brands....finding the high quality , protein and calorie counts to hopefully help my cat out.AND....he gave me 2 handfuls of free samples !Ive been going there on n off for many years.I have a pet store closer to me but from now on Im only going to Total Pet Care.When I needed more straw for the ferals this is the only place that came through for me when I couldnt find it anywhere else.The staff here are not only friendly but also very Knowledgeable about their products.🌟 🌟 🌟 🌟 🌟
Well stocked with dog food, good prices
Recently started going here and I havent had any issues at all. The staff is always friendly and helpful and its a pleasant experience every time
Great prices & service, adoptable kittys too
They have everything you want for your pets at good prices.
Good prices , if they have stock, and they price match
Best private pet supply store that I know of. Dependable, caring staff & owner in it for the pets & people.
Good price you aways have everything I need
Quality products and informative helpful staff.
Very knowledgeable, excellent customer service!
Cute store. See associate for specialty food needs
Best variety of cat and dog food. Wonderful staff. And decent prices. Love this place!
Great customer service, great prices.
Best pet store! Very helpful and friendly!
Nice local, pet shop that seemingly has everything.
Love this place stopped using Amazon because they carry everything I need for my pets and even have pre made shelters for feral cats. I bought 2 and the cats loved them. I am recommending this place to everyone I can. The staff is super knowledgeable and friendly.
My favorite doggy store!
Big store, good variety, the prices arent that good
Good selection and very helpful staff. However I did find it a bit expensive for some items. But nice that they are very well stocked these days with all the shortages. Wish I found then sooner. They have high end as well as supermarket level cat food. Many cat items and remedies. I was able to get a solution that helped my cat with his ears.
Great friendly place....dogs need leashes
Great selection, helpful, friendly staff!
Great service, wide selection
Very nice and have a good selection
Good prices on pro plan wet cat food
The staff is very friendly prices are great
Great service. Quality products
Great service and great local store
Awesome place for all your animal needs.
Everything you need for your pet and great service
Great People, All the product i need are there.
Lots of selection..pet friendly, coupons!
The Best Place for ALL YOUR PETS NEEDS - HANDS DOWN
Total per care is a excellent place. It might be a small store but the staff is more then willing to order what you need. Pricing is excellent.
Great place. Friendly. Affordable.
Our dogs love their food from here :)
Still greatLots of great pet foods and accessories and toys. Great prices too
Completely unexpected and very fair prices
Large selection of pet toys & pet food. Love shopping here but I have to limit how much money I bring because I can get myself into lots of trouble. So Yes, I spoil my dogs, cats & birds. Plenty of parking too.
This place is simply amazing. The employees go out of their way to help. Great deals too! I love it!
Owner Joe and his staff are some of the nicest people ever! They are very supportive, kind, extremely knowledgeable and helpful. Awesome!
Use to really love this pet store prices are better then all other pet food stores people who work here are very nice But their cat food cans look like they have been thrown around and they are out of stock of foods a lot of times and takes forever to get them in but as I said prices are great so I go back
Best place ever! Staff cant be more helpful . Theresa spent valuable time helping me find just the right food for my dog who has major food allergies.
Beautiful store with very helpful and knowledgeable staff
Great place with very helpful staff
Great array of pet foods at a great price
Very knowledgeable and friendly employees. Good selection of dog food. Not sure how much lower the prices actually are though.
Been going there for years! Great staff. They offer a great customer experience.
Awesome pet supply store. Have been going there for many years. They have every type and brand of pet food that you may need, and if they dont have it, they can order it.
Getting too busy to care for their regular customers. Need more workers!!!
Everyone is so pleasant.
Nice staff. Very helpful.
Nice people with the best prices
Love the place nice an clean if they dont have it theyll find it for you.
Great store and staff, they are great at getting what you need👍
Best pet store! Staff is knowledgeable and beyond helpful.
Great place to find high quality pet products and a staff who is friendly and very knowledgeable.
Personal was very helpful. Thank you
Super friendly, and helpful!!
Nice staff good selection
Great service & great prices. A+++++++++++
Giant warehouse full of pet supplies and friendly staff. Dogs are welcomed as long as they are leashed.
Excellent staff. Variety of products. If you dont know what you need, they do.
Great prices and friendly staff.
Always a great place to visit.
The employees there are very nice and helpful to customers.
Always friendly and very helpful
Really helpful an great staff
Great service top quality products
Very helpful staff & large selection of products
Had everything needed with helpful staff
Always has what I need for my puppies
Love this place! Great people too!
Good customer service. Thank you
Great selection of food, beds, and toys for your pets.
Staff is friendly and helpful. prices are goos.
Great family run business
Everything for your pet, even dog classes. The workers really love pets and it shows.
Great natural product selection
Best deals around.
Always so nice there
Good place for pet food
Wide selection for all your pets needs.
Great prices
Great place for animal items
Very nice and knowledgeable
Really friendly and helpful
I called to ask if they sold catnip and the girl answering the phone didnt know what it was.
Helpful, clean, variety of items
Great Place for all pet needs
Good customer service
Always have what I need.
This pet stores manager is rude
Get good deals