First time trying this place and the experience was great! I called for a same day appointment and got in. My dog was ready in the time they estimated: 1.5 hours. He looks great, except I wish the mustache had been shaped better. Everyone was super friendly and I appreciate that. I love a quick and reliable service! I would use this place again.
MAC Grooming is the best place I’ve been to so far! The owner is very kind and welcoming. Explained and took pics of my dogs condition and told me exactly what treatment he provided. My dog looks so good! I highly recommend them ! They offer exceptional service
I cant say enough about the excellent services I have received for my fur babies. Environment clean, staff professional and kind, price excellent. If you have to take a vacation your fur baby will be very cared for. Luv you Mac Groomers..
Thanks To All The Beautiful Staffs Working At Mac.Dog.Grooming.For Making My Cute Little Princess Cookie Look So Pretty And Adorable. Love 💘 You All So Much
My two French Bulldogs were taken care of for 2 1/2 weeks groomed and well feed I couldn’t do better myself great place
My goldendoodle pup marley is super anxious but Nick & his wife were very accommodating, even with a last minute appointment & was able to give him a nice summer cut. definitely will be back 💛
I used to go to The Dog and The Cat House on 101ave before they merged with MAC Dog Grooming. In November I brought my dog and everything was fine. I came back today and there was a different person, but my dog really needed a bath and last time it was fine. I don’t think I need to say much (the pictures say it all) This HORRIBLE AND UNPROFESSIONAL JOB was charged as $60. Never in my life have I seen something this terrible. It’s a Beagle!!! It doesn’t need to be shaved!!!! Never coming back here. And suggest you to do the same.
This is the only place I will take my shih tzu to get groomed. From availability to great service..10 out of 10! Every time he gets groomed they give complimentary bandannas and the clothing is very affordable. Lastly he always smells amazinggggg leaving.
I bring my dogs here for grooming and I am always happy with how it comes out. They’re very gentle and loving towards the animals. I even leave my babies here for boarding and my dogs love it! I absolutely recommend this place for grooming and boarding
Super kind and friendly! We are dog sitting a mom and her litter, the puppies nails were long and sharp so we called for a quick trimming, they told us it’s not a problem to come whenever we were able and we were able to help the pups not get caught on everything.Also they sent them all home with the cutest bandanas just for a little nail trimming! Thank you!
The experience was horrible, when I picked up my dog I was too scared, the only thing the man said was that my 6-month-old dog was too aggressive, since I called to make the appointment I specified that it was his first time. My dog has never attacked anyone, he goes with me to my office, he sees people every day, since he is a husky everyone wants to comfort him and he has never attacked anyone, it is the first time I have taken him to grooming and this happens. Because of how scared he was, it leads me to think that they hurt him. If this is his dogs first time, dont take him to this place, you have no idea how to treat them.
I have a mini goldendoodle that I bring to be groomed at MAC Dog Grooming. Their groomers are patient and do a great job! The location is super clean and they do not keep your pet for unnecessary long periods of time. Grooming time is usually between 1-2 hours at most. They always listen to any requests I might have. Definitely recommend this place for all of your pets grooming needs!
I was reluctant to take my new puppy here because of a couple of bad reviews but after thorough searching, it seems that is the case everywhere. I am so glad I trusted my gut and went after a neighbor’s recommendation! I was a little nervous because I wasn’t sure how my new puppy would react to his first grooming but Nick, the owner, made us feel we were leaving our dog in good hands. He answered all of my questions. I called ahead to ask about pricing, and he told me the base price and then of course like anywhere it is extra depending on how matted the dog is. We expected to pay a little extra for matting. When we dropped our dog off we didn’t talk pricing because I already had an expectation of paying a little above the base price. Nick called me back a few minutes after we dropped our dog off to let us know it would be a little extra. I liked that transparency and how he went out of his way to make sure pricing was clear before they began grooming him. The price was affordable and reasonable. Because I saw other staff there, I wanted to make sure Nick would be the one grooming him because he is the one who does my neighbor’s dog, and he ensured me every dog passes through his table during the grooming process - another thing that made me feel good about taking my dog here. When I asked how long before I need to bring my dog back to maintain his current look, Nick said to come back in 2 months. This is extremely reasonable as most places will tell you 6-8 weeks or sooner. I knew he wasn’t telling me to come back any sooner than needed to make $ off us. Nick looked happy to show us our dog’s new look and our dog looked happy with Nick. It is clear Nick runs a professional place and your dog will absolutely be in good hands here. I cannot say a bad thing about my experience, my little Cooper looks absolutely adorable & the best part is that Nick said he did so great and was so calm the entire time. That especially makes me feel we chose the right place. We will definitely be back!
Easy to schedule, our Koko got great grooming from Nick, and the place looked good.
I took my dog there for the first time and had an amazing experience! The service was fast, my dog was happy with her groomer (nick) I think and most of all I was truly satisfied with her haircut, bath and shampoo! Definitely pampering my dog here again! Thank you MAC! 🙏
I LOVEEE THIS PLACE! They always put a ribbon and bandana on my baby ! This is the only place ive ever been to that my dog smells amazing for DAYS. They are great on prices and so kind all the time!❤️
Hands down this groomer is a God send. He provides a great environment for your pet and he is accountable for your dog while in his care. My dog had a growth on his tail that burst while being combed. (This growth was hidden) he rushed my dog to the vet and our of his own pocket paid 350+ for emergency care. I cannot thank him enough for being a good hearted businessman. I believe that great service should be recognized and I am honored to write a stellar review on this buisness.
Highly recommend!took our Kali 🐶 and they gave her and us the care and attention we needed to feel comfortable and at ease.
They always treat my dog Rosie kindly and It feels good to have somewhere that I can always count on and trust to care for my dog. We will always remain loyal customers and friends of MAC dog grooming for our dogs boarding and grooming . Rosie Is always happy to go to spend time at MACs and always comes home looking great and smelling nice. I wish I could vote 10 stars for them!! Trust in them for your furry friends and you will not be disappointed.
Excellent place, very happy with the service and the owners, my dog Snoopy looks beautiful and smells divine, 100 recommendable
Nick was awesome grooming Ginger my pup not only smells good but his cut was perfect
Mac Dog Grooming is the best and so is Mr. Nick. It’s my second time coming here and I haven’t had not one issue. I love how they groomed my two dogs today especially my Shih Tzu who was terrible. I recommend this place, very clean and very pleasant . Thank you Mr. Nick and staff
I love taking my puppy here. Mac really cares and does a great job! My baby always comes back well groomed and smells lovely. I can tell when my puppy returns to me, he was treated with love and affection. He comes back very playful and happy. Gotta try Mac!! Dont wait!
The worker were very polite and caring. They are very experience when it comes to grooming a dog. They always do a great job.
Horrible experience with groomer “Nick”. He literally closed a gap that he made on my dog glued it with crazy glue and stuck hair in it. I did not notice until I got down the stairs. I called him and said what happened he said “she no let me cut her there so I leave it alone”. He’s a tremendous two faced liar not to be trusted. Took her to Lefferts animal hospital she needed stitches for the gap and were scared to hurt her more due to the severe spot being glued and then hair thrown on. Long story short 500. Later due to antibiotics and more visits. Never went back to Nick. But I completely trust the place that rents from them I think they are called the dog and cat house. They are excellent so is Bobbipet in Richmond Hill. Good luck.
Love this place been taken my dogs here for a long time , they treat dogs with lots of care always do a great job
Today was my 1st time here with my dog. The staff was friendly and they did a great job cutting my dog’s nails. I highly recommend this place. They were very professional and it’s an overall great experience.
I can’t express how wonderful and loving the groomers are each and everyone of them and the great job that they do with my son Yankee , the shop is always clean and sanitary and they have always worked with me getting my fur son groomed, continue the great job and happy holidays
Started bringing my pup “jack the schnauzer” for his grooming and I love this place. Profesional, clean, and prompt making the appointment and also they are quick with the grooming normally 1-2 hours. My pup loves them!!! I’m very happy taking him there.
Teddy my norfolk terrier, love going at Mac Dog place, 🐕 great service very friendly 👍 good price .
I take my pup here all the time and so far it has never been any issue with scheduling, my dogs haircut, pick up or payment. Very reliable, nice and caring workers. Im a vet assistant and I recommend this place to any
My fur baby is a special case. He is the type to get nervous, anxious, and ultimately a handful when it comes to getting his nails trimmed or even grooming lately. I made a decision to take him to get his nails clipped by a professional and i dont regret it. He was being difficult but his groomer knew how to handle him. My fur baby and I left super happy. Loved the service, very friendly and felt very comfortable knowing the groomer was very knowledgeable.
Took my dog Luna for her first time grooming and the groomer did such a really good job. Her hair was so uneven from a previous groomer and her hair looked like a mop. I searched for a professional groomer and stumbled upon MAC and I gave it a shot since they had a really good availability that fit my schedule. The place smelled really great and it was really clean the staff was friendly and Luna enjoyed her stay as well. I totally recommend.
Nasty attitude, not understanding at all that my dog is old. Said that he will not groom my dog anymore because he is difficult but how are you grooming dogs professionally if you are not open minded on the types of animals that you encounter. Also I requested something be done on my dog and was met with laughter from the guy for absolutely no reason. PLEASE DO NOT COME HERE YOU WILL ONLY WASTE YOUR MONEY AND BE GREETED BY RUDE PEOPLE.
Love the staff, my dogs love them more! You always do a wonderful job on my pups. Thank you guys!
The man that answers the phone is so rude. I will never bring my precious pup there. Lost my business for sure
This place had a groomer named Nick I don’t know if he still works there. But he cut my puppy badly and glued fur on the wound with the crazy glue he used or whatever it is that he used. I felt the cut and glue on my dog when I got home. I called him. He said it was a rash she had. I called the vet took her in and they told me what had probably happened.I never called this place didn’t place a complaint against them with DOH which I should have. The groomer Nick was very rude at times and other times very sweet. Very sketchy guy. Too bad because the owners are very sweet and place is cute.But this is what happens when the owners open up a place but don’t preform the grooming themselves or strictly supervise their workers.I’d stay away from this place. I went back to my groomer whose always fully booked also in ozone park but are responsible and dependable.
I have been looking for a place to take my dog and haven’t been able to find any that actually listen to what I want and make me feel like he will be well taken cared of until now!! as soon as you walk in you can tell it’s gonna be great, everything is clean and organized, everyone that works there is extremely sweet and Nick ( the owner and person who cut my dogs hair) did an amazing job! I will definitely be coming back ☺️
My family and I love Mac Grooming. The staff is great, friendly and very helpful especially Nick the Groomer. Im a customer for 5 years and I cant complain. I was hospitalized for health reasons and they help my hubby out with my Jakey. We love it here at Mac and thank you for all you do. Trust me you will not regret it.
We took our dog, Loki to MAC Dog Grooming because its close to home and very convenient. I saw that their reviews were good and decided it would be worth it. The dogs in there look so scared. Our dog who is extremely friendly, was even a bit nervous. I should have gone with my gut feeling and not leave our boy there. He came back with his entire butt shaved off. The woman explained to my husband that they used the wrong clippers and offered him $20 off. When I saw him, I was extremely disappointed. Safe to say, Loki will not be returning back to MAC Dog Grooming.
Best grooming place Ive been to. The place is so clean and well kept. Groomer walks you through place and shows you his work space, very kind and friendly. My dog was matted but he was able to not shave him completely. The price is excellent. This is the place to go!
They do a good job with grooming. However, They always find a reason to charge extra every time I bring my dog in. Once they did more then what I wanted, another time they charged for what I wanted but did not cut the dog’s nails. Had to take more time out of my day to come back and get that done. The final straw was when they claimed my dog had fleas all over the stomach area. Mind you, I wash my dog weekly and do light cleanings after every walk. She showed no sign of fleas and was seen by the doctor a month prior. But of course that was an extra charge. Never again with this grooming business
This place is very clean, doesn’t even smell like the dog groomers. Staff is very friendly and knows exactly what your talking about when describing what you want
Great customer service! My dog took a liking to the owner and he did such a great job on her! I am extremely happy with her grooming services. Will return in 6 weeks! Thank you!
Went there to pick up a family dog and was immediately met with a racist undertone while being questioned about the dog that they did not allow me to pick up. When I called back and explained the situations to the groomer “Niko” he then yelled, cursed, interrupted, and hung up the phone on me.I was being understanding of his point yet he did not let me speak and threatened to call the police if I returned. I did nothing wrong and only called for clarity on the situation, however I only felt even more disrespected than I already was after entering the spa only to be questioned and turned away rudely.Horrible customer service: you don’t speak to people that way. I would never recommend this place to anyone in fear they may experience disrespect and racism like I did.
My dogs had an amazing grooming experience today. Nick and the staff was super friendly, very very clean and spacious facility and the price was reasonable. They gained a new client today with their outstanding service.-Chuck!
Unfortunately I had a very bad experience with this place. I took my dog here for grooming and while he was in their care, they left him unattended in a metal bath tub. The bottom of the tub had drain holes and my dog’s paw got stuck and I believe he hurt his leg trying to yank it out himself. The owner wasnt even 100% sure what happened that is why I am assuming they weren’t even paying him attention. At first, they took full responsibility and went with me to the vet to see if he was okay. The vet prescribed medication and said to come back if he was still limping a week later to take X-Rays. A week later my dog was still limping and he still is two weeks later to this day. When I told the owners of this place that he was still hurt and needed XRays, they cursed me and my boyfriend out over the phone. They refuse to pay for any medical attention my dog still needs. They tried to brush it off as if he was fine (they are not a vet and have no right to tell me if my dog is okay or not). He clearly isn’t okay if he’s still limping TWO WEEKS LATER! As PROFESSIONALS, if a dog gets hurt in YOUR CARE while being in your facility, the right thing to do is take full responsibility. My dog still has sprain/ slight tear to his ACL just because of this place. Therefore, I would not recommend trusting this place with your dog. I do understand accidents happen, but if you refuse to take responsibility, that is just TERRIBLE. My dog can have issues for years to come and they rather create a bad reputation for themselves instead of owning up to their mistakes and simply paying for his medical bills. So this is a WARNING before taking your dog here! Very careless to leave a dog unattended while there are many thing around that can hurt them. Very disappointed in the way they handled the entire situation.
They give you one price over the phone and then charge you more when you get there. Nick is a very unprofessional and shady character. I don’t mind paying the extra ten bucks but he lost my business. Do yourself a favor and go elsewhere. In addition Nick complained about my dog being difficult to groom. Which of course has nothing to do with the $70 dollar set price. Shady character!
Its the second time l told them to cut my dogs fur short but not too short and when l picked him up he looked like a gremlin! Plus they complained cus hes old and its difficult to manage him, he constantly bark and bla bla bla...I definitely wont come back!
Consistent hard working. Always fit my dog . The prices are I guess standard goes up and down maybe by 10 dollars a month . I guess the amount of time it takes. I try to tip. Would have given him 5 stars but alot of times theres ALOT of loose hair on my dog and the haircut it always the best. But my dog doesnt get hurt or pees/trembles from being scared. Like other places so I definitely recommend this dog groomer..... update 3yrs later my dog came home and wouldnt let me touch him even tried to bite me .. 6 yr old companion. Nuff said. Our buisness together is over ! . Watch your employees mac
I took my Shih Tzu dog for a trim and bath. They did an amazing job with my Jerry. There was some discrepancy with the amount I had to pay, I was a bit turned off by that. I dont mind paying the extra cash but they didnt explain to me why it cost extra. My baby looked happy and well groomed when he came out. The place is updated and has a very relaxed feel. Its cozy and bright with a lot of room.
Niko was very helpful and accommodating. Given that he accepted our pup last minute shows that eh actually cares about animals, which is so refreshing. Job well-done for a reasonable price. Thank you!
I love this place he was phenomenal i called i got an appointment right away the service was quick very professional very welcoming all the time my dogs look amazing i definitely recommend this place to everyone who wants a pleasant and professional experience and service !!!!
I came from another borough just to have to groomed I got turned away without getting my dog groomed. I was only five minutes late. Look out for over booking a day wasted.
I love Mac Grooming spa, my baby Snooki never comes back with any nicks and she always smells so good and looks super happy !!! Thank you so much, best groomers I’ve ever been too!
We took our poodle here to get groomed and we had a fantastic experience. They listened to our requests and he came back looking like his puffy-faced adorable self, happy and wagging his little tail. I will definitely be going back.
Very nice and clean facility with excellent staff. Tell Nick what you want and hell do it. They also do boarding i would definitely leave baby Bee-Bop ( toy poodle) over night there. They are very good with the dogs. Would definitely recommend them.
Took our puppy to get groomed for the first time and I have to say, the service was excellent! The rooms were so clean and nicely decorated. Our puppy was perfectly groomed and treated well. Would definitely recommend trying this place.
FIRST TIME CUSTOMER ALERT......These people working here are awesome!! I called to setup an appointment and the receptionist was so patient and polite! I was in Awe when I actually made it upstairs and met by a Warm inviting lady named G who made me feel super relaxed, she took me on a tour of her shop which made me HAPPY to know where my beloved ORE would be at all times. The shop is so clean, bright and inviting! NICK the Groomer, with the those gifted hands!! I dont know where to begin when it comes to his level of expertise, his attention to detail is AMAZING!! My MAltipoo was completely pampered and it shows!! Thank you MAC Family for a great experience, and thanx for welcoming me to the family!! You guys are something special, keep up the great work!!
This is my second generation of pets! Ive been coming to Mac dog grooming for years they have never disappointed Me or my pets with nothing but the best services. I love these guys they have always accommodated me and their pricing is awesome!
Best grooming. They know how to treat dogs with all caution and they are very friendly. They give you a tour of the place and explain you every detail of how they do their work. I am definitely coming back.
Visit this place today for the first time I was so happy with the results of my dog. Nick thank you for being so kind, and nurturing and for the excellent job both my daughter and dog are so happy not forgetting me. I will definitely recommend. Thank you!!
Best grooming place In town!! Very clean environment, great prices and professional service. Staff is very friendly :). Definitely recommend this place for your dog for a spa day
Had my 2 girls (Chloe,Lexi) groomed here and Tina is amazing. The Girls look great!!! I recommend this place 100%
They Just moved in. Nice place but could be a little cleaner. Great holding pens no cages. Very careful with my old puppy and a great haircut. My pup looks ten years younger, 😊
Best dog grooming place by far!
Tyler and Tommy have been going there for a very long time they love Mac thank you for taking great care of my babies 🥰🥰🥰🐶🐶🐶
Had the first most amazing experience there today for my pup Rambo they gave him the 5 star treatment thank you to the amazing staff and Nick for their honest wonderful work! Happy 2017!
First time here and loved it! Clean place, very friendly staff and they did an amazing job grooming my shih-tzu. Definitely returning. :)
The owner is a very nice guy. Takes care of your dogs like its his own. The place is nice and clean. Employees very understanding of needs of your pets.
I took my dog here for the first time and I really liked how they treated her and the way they cut her. Especially the owner Nick and Cece. Really good stuff. I recommend this place.
This is one of the best grooming I’m going to for the past year. My doggies smells clean and looks nice after visiting Mac.
As usual my Shitzu was carried out of there looking great, smelling good and wagging his tail. Were happy regular customers.
Thank you so much Nick for a beautiful job you did on Jacks today from his birthday. He looks amazing and smells wonderful
I want to try a new groomer . I’m so happy I did . I love my yorkies haircut. I will be back again . Thank you Nicolas and your lovely wife.
Weve brought our dog Logan here for about 2 years now! He does such a great job. Highly, highly recommended!
Always gives my pet a great grooming and my pup loves going there. Keep up the good work👍🏽
Always Take Care The Clients, Great Environment For Cats And Dogs (Prince Looking Good)
I love how they groomed my dog. They are very polite and professional I would recommend to go and take your pet here.
Nick and the staff are amazing, our princess loves to get groomed by nick! The best groomer in queens.
This very professional separate areas for boarding behind glass for supervision I was late and they were going to take our dog home spanish speaking good people nice oh the groaning beautiful.
Wonderful place .. great service
Really nice owner, theyre quick too, my Maltese comes out looking fantastic usually in an hour.
Been taking my dog here for years, they love to take care of your dogs grooming needs!
I moved to Brooklyn and was not sure of a groomer until I found Mac dog grooming I love this place very friendly and clean they have a lot of patients for my Oreo and they are affordable
You can call at any time and check in on your dog plus the spa is very clean i will recomend Mac Dog Grooming very good experience
Its like your walking in your house the family feeling Nick is great passionate about his work and treats the Dogs like family and makes you feel right at home wonderful work
Nick is great! He did such a good job to my dog Tillie!
NEVER AGAIN ! SAID MY DOG WAS BAD AND WILL NEVER GROOM HIM AGAIN !! NASTY ATTITUDE ! SUPER RUDE ! THERE MORE GROOMERS AND BETTER THEN THESE THINGS THAT WORK THERE ! IF YOU CANT GROOM A DOG BECAUSE HES BAD OR BITES DONT TRY TO GROOME AT ALL AND CALL THE OWNER/CUSTOMER TO PICK UP THEIR DOG AND THATS IT !
Highly recommend! Very fast and you can tell they love the animals and treat them well.
Very pleasant and clean atmosphere.. Groomed my Max with so much care and affection...Will come again
Clean friendly n to say it was my first time here… max will be back think o found max groomer!!!!
I love how my Pitbull is handled- He loves his groomer ❤️😎😘😘😘
Huskys/southern breeds should never be shaved !!!! Or cut or trimmed
I have an all black pug here they cut his nails and gave him a nice bath
Really good and great price. Love his dedication to the pets and his place is clean and organized
Love their work and how they treat my Missy Bear ❤️
Great experience. My good was treated well and they did a great job.
Nick is the best. Wouldn’t trust anyone else with my three babies
Very professional, my pet Jake had a smile from ear to ear! Wants to come back!
Loved it here great people .and excellent job and very nice place. Friendly 😍
The best groomers, Did fantastic job on my dog Chewy Ramos
Taken my 13 year old dog there for years and not one complaint as of yet.
My dogs look perfect every time
This great place. I lobe it and my dog came out beautiful
Always take good care of my zoe. Love them. Thyre the best
Did an amazing job, extremely fast at a reasonable price.
This place is amazing . My dog looks and smells awesome.
First time customer.... They took excellent care of my dogs
The best! Nick is amazing with my fur baby!
My dog can be a but difficult and they handled him wonderfully.
I would recommend mac Dog grooming to everyone The staff is warm friendly and very accommodating. I Feel very comfortable bringing my Dog here. Tina and Rachel are the best.Thanks Guys
Excellent service and caring staff.
Great, loving, caring place to take your pet !!!!
Clean, fast, Doggies well cared for. Good service
Nick does a great job on my golden retriever
My Pug Amina went to MAC Dog Grooming for the first time and we loved it. They do an amazing job and a great price. Highly recommend them
They do a great job with Indy!
Nick is the man...my husky looked amazing
Nick is the best! Sweetest personn!!
I had a wonderful experience at Mac. Nick and the staff were wonderful with my cat. I would recommend this place to anyone. Very clean and professional. Thanks for taking care of the matter here on my cat.
Great environment for the pups
Most horrible experience ever...my puppy came out terribly matted after spending $45 for a grooming here. It was so terrible that I had to take him to another groomer for him to be dematted. Poor puppy is terrified of being groomed..
Amazing place. Very talented groomer.
Fabulous job once again,thank you guys
Always very polite and friendly.
Very professional, clean, and pleasant atmosphere 👏
Nico is very good and friendly.
Great place to Groom your pet.
They are so good and caring
Love it
Did an amazing job!
Benji loves it here!!
No good
Its a very good place
This is the only place that I trust!
They do a great job
Friendly staff
Alton is the best 😊
They are the best!!!
Excellent service
Best groomer
A 100% recommended place. I wouldnt hesitate to send my dog here again. His work is impeccable, excellent. Thank you for your good service
Very good experience with taking care of my dogs and very good price!!
Excellent place for your pet, good treatment and excellent service
Excellent and good treatment, my dog was happy.