Ruff House Rescue

Very pleasant experience with all the volunteers and dogs at Ruff House. We live over an hour away but applied because of their positive reputation.After getting our application approved and virtual home visit completed, we went out to the rescue and had the opportunity to meet four beautiful dogs. After playing in the pen we were able to take a walk with one of the pups and a staff member, who gave us lots of good advice while gently encouraging us to adopt the dog we were clearly smitten with.The beautiful lady in the picture stole our heart and we had to take her home. Thanks to the Ruff House volunteers for all you do.

Ruff House Rescue has so many amazing dogs! We found the greatest addition to our family at Ruff House. Our dog is just wonderful and the Ruff House rescue staff was so helpful. They answered all of our questions and we didn’t feel pressured to adopt a dog. We adopted the perfect dog for us and were able to contact the volunteers with questions even after we adopted her. Thank you Ruff House rescue for introducing us to a wonderful family pet!

I have been very lucky to adopt 3 dogs from Ruff House Rescue over the years - the volunteer staff were very hands on and supportive during the entire adoption process! Ruff House pups are lucky to have such kind and caring volunteers that prepare all the pups and cats for their forever homes. Thank you for helping us complete our family ❤️🐾

They are a wonderful group of people that travel to Texas to save these animals from the kill shelters. The animals they save, come back to Long Island where they get a second chance at a loving home. There care for these animals as if they are there own pets and want to make sure that they are care for. I have adopted several family members from their care and can’t speak enough about the good they do. 10 Stars!

This place is absolutely great! The Volunteers are so sweet and caring, super helpful and knowledgeable of the animals. They welcomed us with open arms and gave us free range with the dog we came to see. Communication was perfect after leaving to continue the adoption process. It took one week to get our new pet which we are so happy we got. I would highly recommend this rescue place to anyone that is looking to adopt a pet dog. When we got our dog we got all the paperwork and up to date information on the pup. Melts my heart what these volunteers do for these animals that are searching for a forever home.

There aren’t enough nice things I can say about this shelter for you to understand how great they are. We started as a foster because we were hesitant with our 3 senior cats. We were in contact the entire time of our fostering, updating with pictures daily. We grew attached to our little boy so we couldn’t give him back, and now have the greatest little pup thanks to this rescue. On the behalf of Beasley and our family, thank you for all you do

We adopted our big boy Augustus (Gus) about 3 weeks ago. The adoption process went smoothly, all the volunteers are friendly and know their animals to match with their future homes. Gus is doing amazing, hes getting used to his new life and thriving. Thank you!

Everyone at Ruff House is kind, professional, and passionate about saving pups. From apps to adoption to tailored medical advice, they work tirelessly to make sure you’re supported during the process and making the best decision. I’m amazed that they’re able to do so much with such a lean team. We adopted Ruby, and you can tell that despite her past, she’s more confident and loves humans because of her short time at Ruff House. Huge shout out to Crystelle and Susan for literally making all of our dreams come true! We’re obsessed.

We had such a great experience from filling out the application to meeting our puppy to eventually adopting our puppy. 🐶 everyone we had contact with was knowledgeable, kind and helpful. Highly recommended!!!

Thanks to Ruff House Rescue rescuing Scout from the streets in Texas, we have a new little bundle of joy in our lives. They made the adoption process smooth and easy. They covered all the important details and answered all the additional questions i had even post adoption. They made all his medical history easily available on an app which makes things much easier when having to make vet appointments. We couldnt be more grateful to RHR for allowing us to be Scouts new family. Thank you guys ❤️

Me and my husband adopted our beautiful girl Honey last week at Ruff House Rescue. We worked mainly with Stefanie and she was very knowledgeable and helpful throughout the application and meeting process. You can really see how passionate and loving all of the volunteers at Ruff House are and we cant thank them enough for bringing Honey to us!

There are no words to express how grateful we are to Ruff House Rescue for our adorable and sweet little pups Kid and Pouch who are now named Treble and Bass (as they have shown us how much they love music). Huge thank you and shout out to Chelsey who made the application process so smooth and fast. Without Chelsey we wouldn’t have these two boys as members of our family. Thank you for everything! These pups have now completed our family 💙💙

The entire experience was so easy and quick. Filled out the application on Thursday, had a home visit that night, met our new family member on Saturday. She was an absolute love bundle with the kids so of course we took her home that day!!! Lucia (now Lucy) is the most loving and smart dog (11 months.) She already knows 3 commands after only 3 days!! Everyone at Ruff House was so professional and truly love these animals with all their hearts. It was an absolute pleasure working with them to get Lucy to our home. If I could give 10 stars I would do it all day. Thank you so much to everyone at RuffHouse.

I had a great experience with Ruff House. I heard back within a few days of applying and within a week and half we were able to take this munchkin home with us. Everyone cares so much about the dogs and it was a wonderful experience!

Please come and volunteer or better yet foster or adopt one or two of these poor babies. They were all people friendly. They were literally pulled before being euthanized. Ruff House is giving them a chance. They just need love and time to understand not all humans are bad. Please get involved?

I adopted a dog from Ruff House. The volunteers knew a great deal about the individual dogs, and helped me select a dog. All phases of the process were centered on the dogs best interest, from start to finish.

I adopted my first dog from Ruff House Rescue and she is just the perfect fit for me! The adoption process was extremely thorough, ensuring that the rescues go to a safe and caring home. My adoption agent made sure to ask good questions about what kind of dog I was looking for, and matched me with the perfect puppy. The adoption day itself was pretty hectic and disorganized, but maybe this is to be expected as the rescue is entirely volunteer run. In the end, it was totally worth it to have such a sweet natured companion.

We’re forever thankful that we found this amazing organization and our amazing dog. We can’t imagine life without him.

Our family is so happy! We had a wonderful adoption. Nicole was great, excellent communication and support. The volunteers are great, they truly care about the dogs. The help find a great match for the pup and the family. Ruff House Rescue does great work. Thank you for helping us find our new furry family member. Rescuing our dog from Ruff House was a meaningful, heartwarming experience. 🙂🐶❤

I recently adopted my sweet baby girl and could not be happier! I did have to wait to hear from a volunteer. When I spoke to her she could not be nicer. She told me they have so many applications to adopt and everyone is a volunteer. She explained the adoption process to me. She told me she contacted my vet and he said I was a good pet owner. So people who are denied, there is a reason. They just don’t deny people to deny them. Ruff House wants these dogs in good homes more then anyone! My volunteer said they want them in good homes and know they will be cared for. I would highly recommend Ruff House! The animals they rescue are treated like their family and they want them in good homes.

We are forever grateful for Ruff House for bringing Shep into our lives! He is the sweetest, most gentle dog and he is absolutely gorgeous! Ruff House covered his heart worm treatment expenses through their vet in Hewlett and provided support throughout the entire treatment. The adoption process was quick and our adoption coordinator, Dayna, was amazing! She set us up to visit a mobile adoption event, where we got to see a dog that we were interested in meeting. As soon as we walked in, we met Shep and fell in love with him immediately. Thank you Ruff House! We absolutely recommend applying and supporting this rescue!!!

This past weekend, I brought home the most loving and amazing addition to my family. I heard about Ruff House from a friend and decided to check them out since I decided I wanted to rescue a dog. Ruff house was so amazing to work with. They made the experience so easy and so worth it. The girls were quick with their responses and on top of things to make sure that I got the chance to be able to meet some dogs at adoption events and talk one on one with foster families. Even during the times we are going through with the pandemic, they made the process as easy as they could. If you’re looking to rescue, this is the place to do it. Thank you guys again, our new family member couldn’t be happier and neither could I!

Thank you Ruff House Rescue!!!!! We are 1st time fur parents and the staff was so patient, kind and amazing at helping us with the transition! Their love for these animals is amazing. We are so grateful for Ruff House for bringing sweet girl to us!!!

I recently had the pleasure of fostering and adopting the most wonderful pup from Ruff House Rescue. All of the volunteers that I interacted with by phone, email and in person were professional, informative, and friendly. They really take time to get to know you as an applicant to match you up with the best possible pups; so even though the application might be a little long it is definitely worth it. Thank you to Bonnie, Jackie and Kathleen who helped me with the whole process!

We started the process to adopt our pet just after Christmas! At the time due to Covid and demand I was made aware that my application may take longer than usual but that someone would contact me. About 4/5 weeks later I was contacted by a ruff house volunteer and we had our phone interview and home visit completed within 2 weeks! We were invited to attend our 1st adoption event and looked at some of the puppies and dogs on the website, we were very excited. When we got to the event all the puppies we were going to see had been adopted so we realized the demand was very high! I reached out to our volunteer representative who helped us look for a puppy in a foster home! We met our lovely puppy Casey the following day and feel madly in love! We know not to procrastinate about our decision we knew that we would know our puppy when we met her! Every volunteer we met with Ruff House Rescue was helpful, supportive! This is our first experience with adopting a pet from a rescue and I highly recommend Ruff House Rescue!

Can’t say enough positive things about Jackie and Anne Marie from Ruff House Rescue. They were so informative and professional to ensure that both we were (my family) and Paris the dog we adopted were a perfect match for each other. Their love and compassion for all their dogs and the adopters is truly outstanding and something I have never experienced. I would highly recommend adopting from this great organization.

The adoption process was not complicated at all, they test their cats for viruses, give them vaccines, and spay/neuter them at a very affordable price. Thanks to them I have this beautiful male kitten. Would highly recommend reaching out to them if you’re looking for a furry companion!

We had such a great experience adopting our dog through Ruff House Rescue! I was shocked by how quickly they responded to my application! Our coordinator Susan, was amazing - so kind and helpful. And all of the other volunteers are so kind as well!!! They found the perfect dog for us to fit in our home and we couldn’t be happier! Would definitely recommend adopting through them!

My experience with Ruff House Rescue was top notch. The Ruff House rescue team did a wonderful job interviewing me and finding out which type of dog suits my 12 year son and myself. After the home visit approval, we went to the shelter and met 3 fabulous dogs. It was difficult choosing just one. We ended up adopting a beautiful 3 year old female dog that was very skittish and timid a few months. Since that time, she has come out of her shell and is the most loving and playful dog. I highly recommend using Ruff House Rescue if you want to adopt.

Our family’s quality of life has been augmented by the addition of our beloved dog Shiloh. We adopted him via Ruff House Rescue last November, mid-pandemic. Ruff House offered safe policies for dog adoption- everyone we dealt with adhered to masking and distancing. I was impressed by the selfless devotion of the several volunteers we interacted with. I have no complaints- and we love our dog!

We adopted from Ruff House. We found the most beautiful and loving young dog. Everybody at Ruff House was so amazing, caring and helpful. They really do make sure they find the best fit for both the dog and family. If you are looking for a rescue go with Ruff House. We still keep in contact with our baby girls foster mom and even with her puppies and their adoptive families. I wish I could give more stars. Dont think twice your best friend is waiting for at Ruff House.

I am fostering my second dog from Ruff House and cannot say enough good things about this rescue and the volunteers that keep it running. Everyone truly cares about the animals in their care and they work SO HARD to get these pups into loving homes. The amount of effort they put into every aspect of their rescue is obvious, and they will always do right by their dogs. I would definitely recommend this rescue to anyone looking for the perfect addition to their family!

I was very fortunate to have the experience of adopting my two beautiful dogs from Ruff House Rescue. Working with Diane and Melissa was so easy and the adoption process was so rewarding. I first got Babe, a black lab mix and then shortly thereafter, I got Walter, a little poodle mix. I dont know why, but Ruff House gets the best dogs!!! I could not be happier with my experience and of course the end result is that I now have the two greatest dogs anyone could ever want!!! Thank you again Ruff House for giving me my two best friends.

We adopted our little boy a few months ago. It’s safe to say that our experience with Ruff House Rescue was nothing but professional, and smooth. Adopting Louie, really helped in filling the void and hole in my heart due to traumatic events that played out within the past year. Louie has been an absolute joy and blessing in my life and I owe it all to the wonderful volunteers at Ruff House Rescue that give their valuable time to look over applications, and ensure the safety of all the pets that are adopted out. This organization is a class act and I am happy to be part of the Ruff House Rescue family! I will never shop- I will only adopt and it’s due to the quality and experience that Ruff House Rescue left me with. All my love to Paige and all of the other wonderful volunteers over at Ruff House! We “Ruff” you! 🐾💙

My family adopted a pup from Ruff House Rescue at a showing at one of the Pet Smarts 3 weeks ago. Ruff House was amazingly passionate and professional and we give it 5 stars if you want to find the newest member of your family. Debbie specifically has a deep and loving understanding of puppies both young and old and made this an easy and great experience. Our boy is over the moon in love with our new addition. Thank you all!Laurel Eastman

We have been looking for a dog for a few months now and applied to Ruff House in July. We were responded to in early September that our application was approved and we were ready for a house visit. Within two weeks we had the home visit and were then able to make an appointment to look at the dogs. While looking at the dogs, every volunteer was very friendly and helpful and were happy for both us and the dog being adopted. The volunteers knew our puppy by name without having to ask, and it was nice to see they truly cared for each and every dog available to adopt.It did take almost two months to get our application approved, but that is understandable due to the coronavirus and also that everybody there is a volunteer. Additionally, we thought the information session at the end of the adoption could have been done a bit differently and maybe shortened since it was a long day for us and the dogs. Overall though, we are very happy to have had a pleasant experience with friendly volunteers and most of all, a new puppy!

Lovely experience, lovely people, and a lovely new dog! What many of these negative reviews are failing to acknowledge is that Ruff House utilizes volunteers! They are people who are taking the time out of their own lives to do something amazing. Sure, it may take a bit of time to hear back- these are volunteers doing their best during a pandemic! Our whole process took exactly three weeks, which really is brief for such an important process. We are so pleased with our experience, and our new (BEYOND sweet) companion!Loved the information session at the end of adopting. Yes, it was a long day- but definitely important info! They are THOROUGH with their process, for good reason - if your application takes a bit of time or they point out something you need to fix during the home visit, it is because they care. Anything they see wrong has a reason behind it. They GENUINELY want their dogs going to the best and safest environment possible. Was sent to them on a recommendation from a friend, and I recommend them to anyone looking. Spread the word- Ruff House is a treasure!

In early December the Ruff House team helped our family bring home two amazing additions to our family. The team of volunteers are so focused on finding the animals a safe and loving forever home - and you a match that works for your family dynamic.They were so helpful and responsive to any questions we had through the process and also long after we brought them home.This team truly cares about what they are doing and finding the best situation for all involved. We cannot thank them enough!

I had the best experience with Ruff House Rescue! You could tell everybody at the rescue cares about each and every dog. The dog that I adopted I fell in love with the moment I saw him. He gives us hugs and you could tell how appreciative the dog is to be rescued. It’s like no other experience like the one I had here. It was a simple, quick and easy process. They explained everything in detail about safety and health about my dog. I bought their leash and collar that I love for my pup. He has learned how to sit already and to give paw. My mom always told me before she passed to look for heart shape rocks and that would be a sign from her. The funny thing about my pup I adopted, he has a heart shaped nose, so I know he was sent from my mom. He completes our lives and my kids couldn’t be happier. He truly is the best dog that gives tons of hugs and kisses. Thank you Ruff House for being absolutely the best rescue and rescuing so many dogs in need, especially my puppy.

We adopted our second pup from Ruff House and we can’t be happier. This process was easy, fast and efficient. And we love, love our 2 girls and everyone who meets them falls in love with them too. I recommend Ruff House rescue to everyone, they have large variety of dogs for everyone!

This was my first experience with a rescue and Im so happy with my overall experience. The volunteers at Ruff House are so patient and kind. They really want to be sure the animals are going to a safe environment and work with your individual needs. Im beyond happy with my new pup and highly recommend Ruff House Rescue.

I applied to foster a dog I had seen on RuffHouse’s social media and within a day they contacted me to set up a home visit & meet and greet appointment. A home visit was conducted, and I was so pleased with how flexible the staff was for that, as well as how considerate they were of my comfort level regarding close contact during Covid-19 times. When I got to the meet and greet event, the RuffHouse staff was so friendly and knew so much about the dogs they had with them. You could really see how much the volunteers and the staff love the animals they work with. Everything was so organized and the entire fostering process was so quick and efficient. I brought my foster home with me that day, and RuffHouse has been very supportive and responsive to any question or concern I had. One of the volunteers would respond to my many texts or calls any time of day. Inevitably, I fell in love with the pup and wanted to adopt the dog. When I let the staff know my intentions but that I wanted to wait a week more just to be sure, they were so encouraging and considerate of my time to decide on adoption. RuffHouse staff kept in touch over the few weeks I had my foster dog and when I was ready to adopt, they quickly set up an appointment that worked with my weekend schedule. I have had such a great experience with Ruff House Rescue.

I recently adopted my amazing puppy from Ruff house rescue. His foster parents Mattia and Jackie were absolutely amazing and so helpful and loving!!! Ruff House Rescue genuinely cares about making sure their dogs are placed in the right home. I am so sad to see some negative reviews but I can say from personal experience that this Rescue does it right! I work at a veterinary hospital and sadly see the downside of the wrong owners getting a pet. I am so happy with this rescue group and would recommend them highly to many others.

I have adopted from Ruff house 2 times now, and to some it may seem like a process to adopt but at the end of the day they do it for the dog. To make sure it’s in the dogs best interest to make sure he/she goes into a loving home with a family that can fulfill the needs for that dog. I am grateful that Ruff house gave us the chance to adopt. They are all so sweet there and they want the best for those animals. Because of Ruff house our family is perfect. My favorite thing is that they follow up and become friends with you on social media, because they love seeing their dogs in a loving home. We are so thankful that 10 months ago we got to give Rosie a sister, Luna (formerly known as blueberry) and now here we are with our new pup Asher (formerly known as Carmelo), a brother to Rosie and Luna. Thank you ruff house rescue ❤️- Joselyn

Ruff House volunteers are wonderful. The person who was assigned to my husband & I during this, at times, frustrating process went way out of her way to ensure that we found the right dog for us. We will never forget you. We came to RuffHouse for another dog. He was adopted before we were processed (vet, home visit etc takes time so make sure you get on that right away) our volunteer kept us in mind and contacted us about Dolan saying she thought he would fit our preferences. He did and more. He’s beautiful, gentle, playful, a bit rambunctious and already (one week in) a beloved member of our family. It’s expensive but well worth it if it turns out as well as it has for us. Good luck everyone looking and God bless everyone rescuing and placing these dogs. The thought that Dolan was in a kill shelter is too awful.

Recently adopted a 2 year old lab mix from Ruff house. Her name was Rozz and now she is Lexie. The people there care so much about the animals. They had me fill out an application and needed to see my house and fenced in yard to be sure we were properly set up for adoption. Our other dog is 13 and was sad about the passing of her brother in January so we wanted a dog that was chill and not hyper. Jenn was wonderful and helped us find the perfect rescue dog for our household. They have some beautiful dogs who all they want is love and a nice warm home. I would totally get.another rescue from them. They really care about the dogs and want toMake sure it’s a good fit. Thank you forHelping us get such a loveable dog who we will love forever

Ruff House Rescue organization and the people who serve the animals there are awesome. The work they do to provide good homes for their animals is unprecedented. My husband and I will only rescue an animal because there are so many out there that need good homes. Ruff House provides excellent care to the animals before they are adopted or fostered out. They give you the opportunity to foster before adopting to ensure the dog is a good fit for your and your family. I would highly recommend adopting or even fostering an animal from Ruff House. We have fostered to adopt two dogs already. Thanks Ruff House!!

Our 15 y/o dachshund passed away just prior to the quarantine and I missed him so badly especially being home everyday. We decided to apply to Ruff House Rescue. The background check process went smoothly and they conducted a virtual home inspection via FaceTime. We decided to adopt Redd, a chihuahua mix. He is so sweet and playful. Ruff House cares about who they place their animals with. Thank you for conducting thorough background checks. Thank you to the volunteers that spend their free time helping the animals get healthy and find good homes. Overall a good experience.

We cannot thank Ruff House Rescue enough for matching us with our new adoptee Yem (previously Lilo). We had a size requirement because of our apartment building. Ruff House Rescue volunteers thoughtfully guided us to find a dog that fit this specification. I love how they try to match the right dog with your familys needs.They were extremely responsive. Once we were approved to adopt, the process moved really fast. If anyone is getting antsy post submitting the application, I implore you to be patient! It will happen! I found that they have many more dogs for adoption than other rescue orgs in the area, which is a large reason why I would suggest adopting with them. Thank you Ruff House Rescue!

My husband and I could not be happier with the experience that we had with Ruff House Rescue. They take a lot of pride in their adoption & fostering process. I have nothing but great things to say about my adoption specialist Jessica. She helped my husband and I tremendously with her helpful opinions, thoughts and answers to the constant questions I had. At the adoption event, Mara & Alicia were wonderful. We were matched with our perfect new foster to adopt companion, Tommen (now Angus). He already feels like hes been a part of our family for years. Thank you Ruff House for all that you do to ensure that these animals get the love that they so rightfully deserve!

Adopted Louie 3 weeks ago now. Very thorough process to be able to adopt here but they have amazing dogs!

An incredible rescue thats love for animals is so apparent in everything they do! The adoption process was thorough in a way that made you feel confident in their ability to match the perfect family with the perfect dog. We cannot explain the feeling when they matched us with our puppy! We have welcomed him into our home and the last six months has simply been amazing with our new puppy. We highly recommend Ruff House Rescue! They are professional, knowledgeable and selfless while saving all of these animals!

Mel and the entire staff at Ruff House Rescue are incredible. So grateful for what they do for all these animals. It is a very demanding and time consuming job and they are all volunteers!Bless them for dedicating their lives to giving dogs, cats, animals a better life!!! I’m forever grateful for the dogs that I adopted from them. They are the best!They make sure the pet is going into a safe and good environment! They help with all questions and medical records and more! They try to get as many pets adopted as possible while doing things the responsible and safe way.Please support this wonderful organization, you will love adopting a friend from them!

We adopted the cutest, sweetest dog from Ruff House last year. She has brought our family so much joy. What a blessing! Everyone at Ruff House, from Diane and Melissa to our dogs foster mom, Pam, are incredibly dedicated and passionate. Although we dont have plans to adopt another dog at this point, when we do, we will definitely adopt from Ruff House.

Ruff House Rescue is hands down the premier animal rescue on Long island. Sure, There are bigger rescues and adoption agencies - but you will not find a staff more loyal and passionate about Animal rescue. My family was lucky enough to adopt the sweetest puppy in the world from them, and we couldnt be happier. Ignore any negative reviews because sometimes people have other intentions when writing reviews, instead of the pets best interest. Ruff house cares, ruff house protects animals, and ruff house finds the perfect homes for each pet. Have patience with them, and you will be as happy as me, and my family.

I lost my beloved JRT in March, 2020. The love I had for my Madison was an incredible 14 1/2 years worth. Her loss completely devastated me. I couldn’t even think about getting another dog. My dear friend told me that when I was ready that I should rescue/adopt and she had the right place for me to start looking. She suggested. Ruff House and I slowly started looking at all the dogs that needed homes. It took me about a week before I actually did an online application. I looked every day and saw all these adorable dogs and I started feeling that pull to want to rescue immediately. Miraculously within a few days, Karissa contacted me and we had a wonderful conversation about the entire rescue process. She took the time to hear my story about the loss of my dog and I conveyed to her that in my heart I had so much love in me to give to another dog. She contacted the vet I worked for and got back to me quickly and told me I received a glowing recommendation based on how I took care of my dog all her years and who suffered with diabetes her last year of life. I was given an appointment to come down to one of their adoption sites. It was run very smoothly and I laid my eyes on this precious 3 yr old chihuahua named Simona whom I have renamed Sydney. My friend told me that I would know the right dog when I looked in to their eyes and see their soul. As soon as they put her in my arms I saw just that. Her beautiful eyes spoke to me. At that moment I knew she was mine. Ruff House made the adoption process easy and effortless. This precious pup brought my smile back and the joy I have been experiencing with her every day is priceless. I can’t thank Ruff House enough for what they do for their animals but most importantly for what they bring to us, the people who adopt. This is an amazing organization and I will recommend them highly for all the good work they do. Thank you from the bottom of my heart. My heart is full with happiness and I get to share that with my beautiful Sydney.

On Saturday Sep 2nd our family was blessed to adopt a rescue pup from Georgia. Her foster parents are 2 amazing & kind people that care for the pups until they find a loving and caring family to adopt them. The staff/volunteers at Ruff House Rescue are wonderful and my heart goes out to them for everything they do to help & save animals in need. Jubilee has brought so much more laughter and joy into our lives.Also, we heard that Melissa was a tough cookie 😉 but shes not. She loves & cares for the animals and wants them to be with the best possible families available.

I went to Ruff House eager to rescue a dog on May 21st and was told no admittance without an appointment and I had to fill out an application. Ok, I understand all that about rules, I was happy to do that. I did all that and got absolutely no response from Ruff House! I was open to any dog any breed and any age. I have a fenced in yard and my husband and I are empty nesters willing to give a dog a loving home. We are also previous owners of 2 dogs who passed of old age. The only catch was I have a cat already. Very Sorry that one of your dogs needing a home could not benefit from what we have to offer. Disappointing to say the least.

Ruff House is an amazing organization that cares deeply about their dogs. They are well taken care of and the vetting process for adoption is thorough, as it should be! These dogs all deserve loving homes and Ruff House makes sure they go to the best place they possibly can. It is a small, busy organization with a staff of only volunteers, and they do their best to make everyone welcome, and more importantly, to make all the dogs feel loved. Would not trade in my Suki girl for the world, and I could not be more grateful to Ruff House for bringing her into my life!

Ruff House Rescue is hands down the greatest!! The people working there volunteering their time while holding down a second job are so involved with the puppies. It breaks their hearts to watch these dogs go but they know after doing a thorough check that the family taking the animals are going to provide these animals with the best care. The process is serious this is a life changing event and I give the staff all the credit in the world for what they do. My fiance and I just adopted our puppy and with Melissas and Loris help we couldnt be more thrilled to have a best friend a companion to join our family.

We adopted a dog last week at a Ruff House Rescue event at the PetSmart in Farmingdale and we were very impressed by the professionalism of the staff and volunteers. While their screening process is fairly intense (application, interviews, calls with references, videos of home and backyard, etc), it was comforting to know that they were ultimately looking out for each of the dogs best interests. Ruff House Rescue is a great organization and wed wholeheartedly recommend them to anyone looking to adopt a pup.

Were very lucky to have stumbled upon Ruff House Rescues when looking to add a new family member. They have a very thorough application process that allows them to find the best fit for all involved. The dog that originally drew us to Ruff House wasnt going to work out based on our current lifestyle. When asked which dogs they would recommend Melissa didnt even hesitate when suggesting we meet Shadow. It was definitely love at first sight. We could not be more lucky to be Shadows new parents if we tried. She has been the perfect addition to our family. Thank you Melissa, Diane and all the volunteers for all that you do.

Ive been around Ruffhouse Rescue from their inception. I have volunteered for them several times, & now, Im so happy to say Ive adopted my new fur baby from them 💙💙🐾🐾Ive been directly involved with Ruffhouse for many years, & cant express in words the amount of time, care, & dedication Diane & her volunteers put into each individual animal.The love & understanding for ALL their animals is something to be admired.Rescue is a 24 hour, 7 day a week, labor of love, & they have all tirelessly proved this to be true over & over again.May God Bless you all for everything you do to help all His creatures. 🙏🏻🐾🐾

Four years ago, we adopted the most beautiful puppy ever from Ruff House. I cant thank Diane and Melissa enough for believing in us through the adoption process. Although they didnt make it easy, I appreciate the steps that they took to ensure that she would be the right fit for us and that we would care and love her unconditionally. Her name is Princess Sophia and she truly lives up to her name. We are so grateful for the wonderful work Ruff House rescue does. Dont Shop Adopt. Thank you for your kind and gentle souls. Your work is much appreciated. If you are thinking about adopting a dog, you came to the right place. Save a life (the dog and your own).

Ruff house rescue is one of the best place I could have found. All the volunteers are SO sweet, generous, and kind. I adopted a 3 month old puppy and we are truly in love. The staff has checked up on us multiple times to see how our new baby is adjusting. If I could give more stars I would.

About a year ago my school with me leading decided to do a animal shelter fundraiser they responded to the email really quickly about it and they sent us lists of what was needed and my school donated over 200 items needed at the shelter! After they sent us videos of all the dogs and cats playing with the toys and eating the foods! Great experience we chose ruff house rescue because it was a smaller shelter that wasnt getting a lot of donations if I could run a new fundraiser I would certainly choose to fundraise for here again!

I had a great adoption experience with Ruff House!! I can’t believe how well this organization is run, especially considering it’s all volunteer!!! The application process involved many stages to ensure their dogs go to good homes which was so great to see! They truly make sure they place their animals with the best families. They take such great care of their animals and I couldn’t have imagined a better adoption experience!

My wife and I cannot say enough good things about Ruff House rescue!! First off, Bridget reached out to us shortly after we submitted our application, she was kind, patient and unwavering in her efforts to find us the perfect dog. Her communication was spot on and answered us every time we texted her (which was a lot). In just a couple of weeks, she introduced us to our boy, Finnegan, formally known as Camin. We had such a wonderful experience at the adoption event. All of the volunteers were so helpful and friendly. Please do yourself a favor and adopt not shop!! Ruff House is the BEST!!!!

We had a nice experience with Ruff House despite the complications of Covid. They do a good job of ensuring that the dogs being adopted will find a good home, which we appreciated. Its an adoption shelter, so go with an open mind and open heart rather than targeting a specific dog on their website, which cant really be up to date all the time given how many dogs they rescue. As with any organization with lots of volunteers, its not always perfect, but their heart is in the right place, and everyone we dealt with was kind and well meaning.

We adopted our adorable Jolene (fka Jacklyn) from Ruff House Rescue and it was such a great experience. Her foster moms were wonderful and always available to speak to leading up to the adoption. We are so happy to have Jolene! UPDATE 6/25/19: We have adopted a second Ruff House Rescue dog named Penelope (fka Wednesday). Ruff House made the process super easy since we were previous (recent) adopters which was great. Penelope is super loving and sweet and has made the perfect addition to our family!

We had a wonderful experience adopting a puppy with Ruff House Rescue on LI. They were easy to contact and willing to speak with us and answer all our new parent questions. Nanette, Stefanie and Kathleen and her sister were very helpful and informative in guiding us in the process. We are so thankful to Ruff House for our FUREVER friend, Scout :)

Believe me when I say I understand your frustration when you think the process seems long / excessive / etc... but honestly, its worth it. Ruff House Rescue dogs are amazing & so well treated!! We recently got our boy Mr. Peaches (now goes by the name of Shay) and hes the happiest boy! We are so lucky to have him & we can just tell how lucky he feels to have found a loving home! Melissa was sweet, passionate, and super friendly with our adoption process. I recommend this place! A nice afternoon lunch turned into discovering a rescue right on the mile turned into bringing an amazing new member to the family!

Ruff House was amazing in helping us take our sweet pup home! They truly want what’s best for the dog and thoroughly interviewed my family. We were so ready to take him home. He has already shown us so much love!💗

Ruff house is by far the best adopting experiencing I have ever had. Melissa and Diane are amazing and do such a great job with the limited amount of space they have. They have hearts of gold and really care about where the rescues are going. If they dont think youre fit to adopt one of their rescues they wont let you take one home. The facility is clean and you can really tell that all of the rescues in a caring enviorment. From the application process to taking our other rescue Axel to meet some puppies they were there to answer any questions and help us find Molly. Id not only recommend them but I dont think Ill be adopting anywhere else. We love Ruff House!

We adopted our adorable Chihuahua-mix Ivorie from Ruff House Rescue just this past Sunday! The process was so smooth and pleasant. Ivorie was in a wonderfully loving foster home and I can see that these dogs are getting such great care on their road to getting the forever homes they deserve. I would highly recommend for anyone who wants to bring a dog into their family and also make room for another rescued animal.

We are forever grateful for Ruff House Rescue. With the influx of applications during the pandemic, it did take RHR longer than normal to respond to our application. After following up a few times, we were able to go to an adoption event. If we had been accepted sooner, we may never have met the best thing to ever happen to us-- Duke.There is a reason the volunteers commit so much time and effort to get to know families instead of rushing applications; they are working tirelessly to find good homes for all of their animals and it truly shows.You may have to wait a little longer than you want, but I promise you, it is so worth the wait.

We adopted our little man Eli from rough house about two months ago. Ruff house was wonderful with finding the right match for us. They were so responsive and we were able to bring him home within two weeks of speaking to Ruff House. Eli has brought so much joy to our family and were so happy to be his forever home.

My family & I adopted our fur baby, “Koda” from Ruff House last December (2020). It was a hectic time given holiday season & Covid but the great people at Ruff House really came through by working hard to coordinate meet & greet, hone inspection, etc. So we could have our baby by Christmas.They are very thorough and don’t cut corners when it comes to ensuring the safety & proper placement of pets. Everything they do is to make sure whoever is adopting is prepared & set up for success. I appreciate how they thought of everything & really are the pets best advocate. Thank you Ruff House Rescue!

My spouse and I are fostering-to-adopt chi-mix Dallas, who we adore so much. Ruff House processed our application within a week and a half (which was much quicker than any other rescue org in NYC), and all of the volunteers we spoke to throughout the process were super nice and knowledgable - also clearly dog people. We met Dallas at an adoption event which was shockingly well-planned for covid-times. Since Dallas is heartworm positive, Ruff House is covering the treatment, which is thoughtful and responsible of them. Like any mostly-volunteer run organization, there can be some disorganization, but Ruff House is definitely on the good side of the spectrum.

What can I say about Ruff House? They are simply the best! I have 2 beautiful healthy fur babies from RHR. Every single volunteer that Ive had the pleasure of dealing with has been outstanding. To say these people care about the welfare of the dogs and cats they rescue is an understatement. If youre considering adopting, please go right to the best...Ruff House!

I have 2 fur babies I adopted from Ruffhouse Rescue and they are amazing. The mostLoving, sweet, smart and very handsome I must say 😊. Thank you Ruffhouse 💙🐾💙🐾

We recently adopted our dog Rosie from Ruff House Rescue. The volunteers work tirelessly to care for the many dogs in their care. Their application process is very thorough, which showed me that they strive to ensure that each pet finds an appropriate home. Rosie has brought so much joy in to our home in such a short time period. Were satisfied customers.

We can not thank both our RHR coordinator and foster family for their professionalism and assistance during the adoption process. Everything happened much faster then we anticipated and the process ran so smoothly, from review of application, home inspection, to meeting our puppy with the foster family. Every volunteer we encountered was helpful, reliable and flexible. Thank you from the bottom of our hearts!! We are in LOVE with our pup!!

I figured I would share in the positive ratings! We adopted three dogs from ruff house... what a wonderful experience!!! The dogs have brought us endless joy. Diane and Melissa are amazing. They care so much about the dogs trying to find the perfect home for all. My daughter and I are so glad to have ruff house pups in our lives!!!! Go adopt a pup from them...you wont be sorry!!!

I have nothing but good things to say about ruff house rescue. We adopted our puppy Minnie back in August of this year. The whole process was very simple and everyone was very friendly and helpful throughout. Couldnt be happier with our Pitt mix puppy and she is now my 2 year old sons best friends. Thank you again

I adopted my precious beauty Shadow (Geisha) 4 years ago from Ruff House Rescue. I initially “fostered”....and 9 days into foster I panicked and adopted her before someone came and snatched her from my life. I am a proud “Foster Fail”... The Foster/Adoption process was extensive but very smooth. I dealt with Diane and Melissa. When I went to meet potential fosters/adoptees they took the time to have me walk a few dogs to see what would be a good fit for me. What impressed me the most about Ruff House Rescue was that over a year after I adopted I happened to be at an adoption event where many Rescues attended. I was walking around with my girl (who had gained a considerable amount of weight) and not sure if it was Diane or Melissa but I hear someone say (“Is that My Geisha?).... they still recognized her after all that time! This proved to me how much they care for their rescues!!! AND that my girl is so special. Every night as I tuck my girl to bed and sing “you are my sunshine” to her I thank her for rescuing me! And I send a big thanks to Ruff House Rescue for the selfless work they do to save these pups and prepare them for their furever homes.

Me and my family have owned dogs for many years. Our most previous one for 13.5 years. She was the best. She was like another child and given so much love. Ruff house doesn’t approve of giving a dog to this loving family and makes us feel like scum for where we live. They have been very unprofessional and very difficult. I don’t recommend a place like this at all

I adopted the most amazing dog from this rescue last summer. The dog we were interested in ended up getting adopted before we got a chance to meet her so we met a few others and came back a couple weeks later and brought home our puppy princess. They do great work, saving dogs from kill shelters all over (our girl came from North Carolina) and really care where the dogs go. In addition to the online application, we had a phone interview, references checked, and they talked to our landlord to make sure we were a safe, loving home. Definitely contact them asap if theres a dog or puppy youre interested in because they do not hold them. And they give you a collar and leash (and a harness if youre adopting a puppy)! Donate or adopt from this rescue!

Everyone at Ruff House was amazing. We wanted to adapt Oliver, but the event was cancelled due to weather. They let us come to the shelter late on a Saturday and spend some time with Oliver. An hour later he was ours and has been a great addition to our family ever since. My family all uses ruff house!! DO NOT GO TO PUPPY MILLS !!! Please use rescue shelters exactly like Ruff House Rescue

We adopted our baby girl this past summer from ruff House and I can’t say enough about how well run and organized and diligent this organization is. She was vaccinated microchipped and we were required to come with a full address tag for her and buy a martingale collar and leash before we took her home. They truly do their due diligence from reviewing applications to making sure dogs go home with everything they need. Our dog is an absolute sweetheart and we literally cant imagine life without her so we are forever grateful to Melissa, Diane, and all of the foster parents and volunteers who do the hard work of rescue. Thank you all.

I’d like to share an experience that I had with Ruff House Rescue. I live on Long Island in New York. I filled out an application on their website and was applying for a puppy. It was part of three sisters. I made it through the phone interview and the woman was very pleasant at that point. I was put in touch with a woman that was going to come to my home and make sure it was puppy appropriate. She also was wonderful. But along the way I happened to ask several questions. They were never truly answered such as size the dog will be, breed of dog and type of hair. I was told it was a terrier mix they truly don’t know what the dogs are. I was told it could weigh between 30 and 40 pounds. About two days before I was able to meet the puppy I was called by the woman who took all my information and did the phone interview. She said I was now first in line to pick out any one of the three puppies in the litter. The reason being was the gentleman before me had an apartment and thought the dog would be too big. Hence I started questioning again the size of the dog and what it was. Also I was told the dogs were approximately 8 to 10 weeks old and that day I was told they could be 12 weeks old. I asked the woman who interviewed me by phone if I could please speak to the foster mother. I was told she’s too busy because she has two litters of puppies and babysits and I would be given her number. Next thing I know I’m receiving texts from the woman who took in my application complaining about me to the foster mother. She didn’t realize the texts were coming to me instead of the foster mother. She was downing me to the foster mother because I was asking so many questions two days before the adoption. Needless to say I went to Northshore Animal League. I was treated respectfully told exactly how old the puppy was and what type it was. Three hours later I came home with a beautiful puppy at half the cost, neutered and it’s heartworm and tick prevention medicine. Shame on you Ruff House Rescue.

Ive rescued quite a few times now from different rescues and RUFF HOUSE was by far my best experience. Their main interest is the well being of their dogs. They were the only rescue to get back to me within 24 hrs and the entire interview and meet and greet process was complete by that weekend. Everyone was friendly and professional, and again the dogs best interest was first and foremost. A rescues main priority should ALWAYS be all about the dogs and RUFF HOUSE is just that. They were very protective of their fur-babies and very careful where the babies are placed. I respect that in a rescue. It proves to me that they really care about their animals. Im so happy with my new adoption and THANK YOU Melissa and Diane and all the VOLUNTEERS who give their time so generously! Where would all these beautiful doggies be without you???

Ruffhouse certainly cares about their animals. They are all well cared for and loved. The process is a little long but well worth it. You see that they truly want the best possible home for their pets. Melissa was great throughout the process. She helped me to find a great family pet when I didnt think I would find one like my previous dog who lived a long and happy life. Sammie has been an incredible addition to our family. I will always recommend anyone to Ruffhouse.

I am SO glad that I found Ruff House when I was looking to adopt a sister for my dog Buddy. Everyone I talked to was just awesome - Melissa, Diane, Alex, all great people that clearly love these pups. What I loved most was when I was just about to ask them if I could take Buddy there to meet some pups, before I even had the chance they told me to bring him! Some rescues/shelters dont allow that...I would never adopt a dog without making sure it got along with my boy and they obviously want to make sure of that too. They do such great work with these dogs, theyve saved so many lives, and Im so glad they trusted me with their little Leah (who is now Coda!) because I love this girl to pieces! Its been almost 8 months and RHR people still ask about her and check up on her. I love that, I love her, and I love RHR!!!

Ruff house volunteers were so helpful with us finding our newest family member. They were patient and knowledgable. We are so happy with our new baby and we have Ruff House to thank! The work they do for animals is amazing!!!

We had the pleasure of adopting an adorable little Shitzhu mix this past Sunday at the Adoptalooza in Union Square Park from Ruff House Rescue. It was a very chaotic day with many rescues set up there and hundreds of dogs. Everyone was a bit overwhelmed & it was quite hot out but the adoption was handled as smooth as possible and we went home with an adorable new family addition. She had all of her shots & was recently spayed. Diane handled our paperwork & she was very kind & calm amidst all the chaos. I highly recommend this rescue if you are looking for well cared for animals & great volunteer staff.

We were looking for a second dog and we adopted her a couple months ago from Ruff House Rescue. We fostered her first to make sure both dogs got along at their recommendation . We dealt mostly with Diane and Melissa , who were a pleasure to work with as well as the rest of the volunteers. They were all genuinely caring and we are so thankful for our new addition to our family!!

I adopted my dog Sweeper from Ruff House Rescue almost 2 years ago and continue to follow and support Ruff House Rescue thanks to my great adoption experience. After wanting to adopt for a few months and working on crazy applications for breed-specific rescues with no response or follow-up, I found Ruff House Rescue and felt like they truly wanted to get every pet into a loving home as efficiently as possible. Those who volunteer with and run Ruff House Rescue are loving individuals who work tirelessly every day to not only save new lives but to keep in touch with their dogs who have previously been adopted out to ensure their wellbeing. I would recommend RHR to anyone looking to adopt in the tri-state area.

I am so grateful they found the dogs i adopted. My small one is the love of my life. We were so happy with everyone at Ruff House that we adopted a second puppy. They really care about these dogs and want them to find forever homes. I will adopt againfrom them when the time comes for another

I adopted my rescue Millie from Ruff House in March and I could not be happier! Susan at RHR took such a personal interest and went out of her way to understand my wants and needs, but also my home and lifestyle in order to match me with the perfect puppy. Were doing great!

I am very disappointed to say the least with this organization. After purchasing a puppy a few years ago my family and I decided it was the right time for another pup and wanted to adopt. After completing an online application I was contacted by a volunteer to review it. We spoke about how I have two children ages 8 and 2 and that we have a young small breed dog (9 lbs) in the home. I expressed interest in a litter of pups that were believed to be a small breed and explained that my children were very good with him and that we hoped for another small dog to be a companion for him and to complete our family. The conversation went well and I was even told that I would be approved for a puppy as soon as I scheduled a home visit and was also told that with this particular litter of pups I could first foster one until it was cleared for adoption and then adopt. This excitement was cut short when I received a call the next day in which I was told that I would not be able to adopt the puppy I was interested in nor would I be able to adopt a puppy at all for that matter. I was told because I have a two year old I could not adopt a puppy... that it is their policy and that I could look on their site for an adult medium sized dog. I was left feeling extremely discouraged and hopeless. I also feel like my family has been pre-judged. If the home visit had been conducted they would have seen what a wonderful family we are for a puppy and how well my two-year old interacts with and loves his best friend our small dog. Dont get me wrong because I completely understand that these people want to make sure these animals are going to safe appropriate homes but it is a different story to not even had met someone or to have seen their family environment and to judge based on the age of their children. It is also a shame for these pups that miss out on the opportunity for a loving home sooner then later.

The entire team at Ruff House are the most caring, wonderful people I have ever worked with. They care deeply about helping pets in dire need while ensuring they are a good match for those who wish to adopt them. I adopted our beautiful dog, Sally, on 7/8 and the careful and thoughtful process I participated in was extremely thorough and entirely geared toward the well-being of Sally. Sallys dog mother was a pregnant rescue, and Sally and her 8 siblings (initially named Charlie Brown puppies) were born in a loving Ruff House foster home. I am so impressed with how this capable team does their work, and is tirelessly devoted to helping these helpless animals in need. I would highly recommend patiently working with this team to foster or adopt a new family member. All adoptables are spayed or neutered, microchipped and vetted. As part of this teams process, my existing dog had a meet and greet with Sally to check for compatibility, which is so important. These people are my heroes! KA

We just adopted our second puppy from Ruff House. They are an amazing team of dedicated volunteers, I don t know how they do it! Thanks to the ruff house team for rescuing Nala (whiskey) from Texas and bringing her to New York safely so we can bring her home.

Amazing Rescue! Amazing People! From the beginning of the process to adopt to bringing our baby girl home everyone was so nice. Every person was so caring for all of the dogs and had their best interests. It was such a pleasure to work with such an amazing group! Keep saving these beautiful fur babies!

I am incredibly disappointed in this rescue. We worked all week to get the house ready to adopt what likely would have been a great pup and addition to our current pups pack. They knew we were coming for a meet and greet. They knew my son was with me, along with my dog, and that we were on our way. Then they call to tell me to turn around because the dog was being adopted.I’m happy she found a home but I’m so angry that they didn’t have the decency to tell the other adopter that a family was on their way and to give them an hour. My son had to hear it on speaker phone and is heartbroken. We were told to turn around.Word of advice, if you plan to adopt through them, don’t go without a completed application and home visit. Don’t bother. It says on the website to complete the application the week before you plan to attend the adoption event, yet, it takes over a week to get the application processed and a home visit arranged. The sad part is that I won’t be going through them in the future. They had two guaranteed adopters for Snow, there is a chance the meet and greet might not have went well and we would have tried to find another dog through them. There is a chance it would have went super well, Snow would have come home with us today, and that adopter would have fallen in love with another pup there. So now they have one dog adopted out, a devastated kid, and a family that won’t recommend or encourage others to adopt through them. When they could have had two pups sleeping their forever homes tonight.Such a shame and unfortunate turn of events. We will continue our search but it won’t be with Ruff House Rescue NY.

DO NOT GET ANIMAL FROM HERE. Ruff House is a mobile Kill Shelter. My adopted dog came with ticks, kennel cough, mange, gardia and other parasites. When I asked if there were any pre-existing conditions, their staff said she was in perfect health! After 4K in vet bills later and the transmitted diseases affecting my other dog who almost dog, on top of my adopted dog almost dying, they said I would be fully refunded. It’s almost been two weeks and now no one has responded. Which is now why I’m handing it off to the people handling the litigious side of things. Again, go to North Shore, anywhere but here. This is the worst agency on the planet and I can’t believe they are still licensed. They are a mobile Kill Shelter! Worst thing is everything my dog had is transmittable so it means every other dog that was adopted that day may have had the same!!To further report on this - The Director Diane sent an email with threats to (illegally) attain my dogs medical records and challenge our home as being fit owners. We have already had one of our friends (who volunteers) check our property and knows the incredible quality of life we gave the dog. Again, empty threats to intimidate someone who took an incredibly sick dog from this agency and nurtured them back to health. If you are not prepared for that, do not use this agency.!!!!

Had a great experience with Melissa and Diane. Oreo the Wonderdog is our little Spike to our Butch Peaches. They made the day worthwhile, as my daughter and I decided to help out since they were inundated with people asking questions! These little adorable pups can go fast! Saving dogs is a lot of work, and I am on the cusp of volunteering with this amazing organization that gives so much love and faith to the pups. They follow up with all dogs that need to be surrendered after adoption, they are invested in the adult dogs and tiny pups they foster and have adopted out. Yep, they would get my vote in this election.

Had such a great experience adopting our latest rescue with Ruff House Rescue. Diane and Melissa were great and you can tell how much they are for all the animals in there care and they make sure they all go to loving homes, which means you do have to go thru a application process, but all worth it in the end.

Recently adopted a chihuahua and it’s the best decision ever. Ozzy was a hard to place adoption for being very shy around people. We wanted to honor our late dogs memory by adding him to our pack. He is a great dog and fits in perfectly with all his quirks and all. Thank you team for finding the best match for us and our family

We got our wonderful second dog Andy from Ruff House Rescue. I met him at the Best Friends Animal Societys Super Adoption in NYC last December, and instantly fell in love. Volunteer Jenny was super helpful, and showed Andy (then named Tyler), and allowed me to walk and pet him. After a meet-and-greet with our first dog Indu (along with a home visit by Cathleen), we got our application approved. At first we were denied because we both work in the city, but after letting them know that my husband does work from home two-three days a week and we would hire a dog walker, we were approved and Andy came home on xmas eve. The Ruff House folks are very thorough, and wont just adopt to anyone.Andy came from a very bad situation in Georgia, and we are very grateful for the team at Ruff House for giving him a chance to get healthy and allow us to give him a forever home. Hes now a very special member of our family, and enjoys gourmet food, personalized shirts, hikes, plenty of belly rubs, and a loving extended family. Everyone falls in love with him, the people at daycare, the employees at Petco, and even people walking by. We call him the Mayor! :)

Adopting from RuffHouse is one of the best decisions we have made in the last year. First, we ended up with Silvie, a beloved member of our family, and perhaps the sweetest doggie around. Ruffhouse was great to deal with. Above all, they treat their rescues with the utmost love and respect, and go to great lengths to match each animal with the best possible home. I will always remember seeing Jodie (Silvie’s foster) sitting on the floor, along side Silvie In her doggie bed, to comfort her. And thank you to Diane and Melissa for helping make the process work so well. I am so happy that we chose to adopt from Ruffhouse, and would do it again in a heartbeat 💗🐾💕🐾

First and foremost I need to thank Ruff House Rescue for making me a dog mom again. My fiancee and I are fostering to adopt a Shepherd mix Scooby (formerly known as Gregory). Ruff house rescue has been working above and beyond to make sure we were completely ready to bring a dog into his furever home. They provided us with alot of information on what to expect the first few days, weeks and months with a rescued dog as well as a list of basic essentials needed prior to the dogs arrival home. When we went to the meet and greet we originally had a certain dog in mind however he was not the best fit for us. RHR would not just give any dog to just any family, they certainly went out of their way to make sure we were paired up with a dog that not only connected with us, matched our personalities/lifestyle and that my fiancee, Scooby and I all felt comfortable with one another. You can tell Scooby has been through alot in his previous life before RHR saved him and brought him to NY. In the two weeks that we have had Scooby, he went from not wanting to sit at all the first night with his tail tucked in to constant tail wags, belly rub demands, showing us he loves playing with dog toys and just being such a happy dog. Seeing him come around so much has been such a rewarding experience. I knew adopting a rescue would have its challenges due to not knowing the full background of a dog but rescuing Scooby has been a dream come true to me. Our hearts are full with Scooby in our lives. I am so beyond thankful for all the hard work all of the RHR volunteers are doing in their spare time to make sure all of these rescues do go a loving home. Dayna has been amazing with even checking on how Scooby is doing. Pat has been wonderful with Scoobys medical needs. I am definitely missing a few names but some of the volunteers had a chance to see Scooby the following week and were so impressed with his progress. Just seeing how much everyone cared about him even after he left RHR just shows how much heart all the volunteers have for what they do. Thank you again RHR for making us pawrents.

When I first went to Ruff House rescue I truly wasnt even looking for a dog but I am extremely happy I walked down the Freeport mile that day. Not only am I the happy owner of not one but two of Ruff houses amazing dogs (Blake and Asia) but Ive gotten to know so many wonderful people who are extremely passionate about saving animals. So many people give up their personal time to save thousands of animals each year. They give each and every one of the animals time, love and attention. Anyone who adopts from RHR will learn first hand what an amazing group of volunteers they have. If you are considering saving a pup please check out Ruff House Rescue. They are the absolute best. My life has truly changed for the better since I found my babies at Ruff House I can more than bet anyone who goes there will have an amazing experience and come home with an awesome new family member!! #adoptdontshop

This Rescue was great! Super responsive and did a great job at answering all my questions. They helped me find a pup that would be best for my living situation. The process was smooth, but also thorough. Would definitely recommend to anyone looking for a new furry addition to their family!

Ruff House has given us the two most amazing gifts, Cha Cha and Bugsy.Thank goodness Ruff House is doing such amazing work on saving.rehabilitating, fostering, loving and caring for these amazing beings.They have been wonderful and professional every step of the way.I am still in touch with the fosters and send them updates and pictures of our 2 fur babies.Thank you for all you do.

Those people of the RHR are very bureaucratic. They make you sign their application with so many personal questions, and at the end they do not respond to you. They want to give you a sick dog. A Lady named Johana think what is good for you. Do not waist your time, and go Upstate to buy the dog of your dream. I did that after being waiting, and waiting. I am very happy with my puppy after so much trying with these people.. Do not waist your time. I own a house with a fenced back yard, and nothing qualified me according to them because I do not have a car to bring the sick dog they want to give me to the Vet every single month.🤔😕

I have to disagree with the 1 star reviews stating they make you jump through hoops to adopt a dog. Yes they did a home visit. Yes they want to see how our kids and 2 dogs would react to meeting a new dog but thats what make this place great. There are numerous dogs that get adopted only to be given away because they couldnt handle it from places that say you want to adopt this dog you can take him/her home right now, thats why they do home visits and meet and greets. We love our new member of the family and thank you for letting us adopt Lincoln.

Great adoption experience.I got the sense that these guys really care about their animals and where they end up. They are thorough. That means they have a written application and have an investigator contact you and ask follow up questions. They call your references. They meet you and visit your home. This is for your benefit as well as the animals.They host adoption events. There were plenty of animals and people there - dont be overwhelmed by the noise. You get to spend as much time as you need bonding with your prospective animal and they are with you all the way to make sure things seem like a good fit.As far as the dog we got... he is an absolute gem. You can tell he was well cared for and loved despite not being fostered and being with them for over 5 months. He was clearly socialized and in great health.Ive heard people talk about rescuing a dog as if youre going to get some crazed dog that is going to have major issues. This was not the case with our dog or any of the animals I saw at the adoption event.

Stay away!!!!! Most unprofessional organization I have ever dealt with.I fostered (for a week) to adopt in order to make sure my current dog got along with the new pup( it took over 5 hours to fill out the papers and the pup was right off the truck from Texas - dirty, thirsty and exhausted) . Within the week I called to finalize the adoption. They had me call two different people and then no one got back to me. I called and texted for over a month. Finally I took the pup in for shots that should have been included with adoption fee. I called and texted two more time when they did get back to me it was a barrage of late night calls and texts demanding I contact them. When I responded they again did not get back to me for weeks. When I tired to explain to the the director that it is not my fault they did not respond and it was irresponsible to not get her shots. So I was deducting the cost of the shots from the fee. They refused and threatened to try and take the dog after not hearing from them for months. I have rescued multiple dogs over thirty years and I have never dealt with such horrible unorganized and rude people. DO not adopt from them there are plenty of other rescues.

We adopted our first fur baby and drove all the way from South Jersey to get her. She is the sweetest girl ever, and we can’t imagine our lives without her! The resuce does an amazing job with their adoption application and is very thorough. They truly care about their animals and want to place them in the best home possible. The volunteers were so friendly and helpful with any questions. I would highly recommend this resuce and would drive the distance to adopt again in the future.

I tried to adopt from Ruff House last year. I filled out the application, did everything they asked of me including sending in pictures of my home, fenced in backyard etc. Discussed a particular dog I was interested in adopting and was never able to go to see the dog. They never have regular hours where you can actually see the dogs. Also they try steering you towards other dogs other than the one you want. Also $500.00 adoption fees. Really? I could buy a puppy (purebreed) for that. They make their adoption process unnecessarily difficult. A real hassle. We adopted a wonderful dog from Bobby & the Strays. They were a pleasure to deal with. They did a home check and the adoption process was easy. Would highly recommend. Ruff House no way.

Went through the application, phone interview and home visit process. Purchased fencing that the home inspector told us we needed. $536.00 and had it installed within 20 hours. Our backyard is 1/3 of an acre of land with fencing enclosing the entire thing. Had two previous fur babies for the 20 years we lived at this home. EVERY neighbor has a dog and not one dog has entered our yard, nor has our dogs ever escaped our yard. We we denied because we live on a busy street? Thats discriminatory. So regardless of a families willingness to love and cherish their forever pup, because your house is located on a busy street, you will be denied. But they wont tell you that until after you invest in the repairs they request. Disappointed and heartbroken does not explain how we feel. We were trying to adopt the sibling to a dog our niece just adopted so the dogs could grow up together. She lives right off a beach. I guess having no fencing and living in an studio apartment is better than a home with a huge backyard.Makes not sense. Dont bother with this non profit organization. They really didnt do what was right for this set of siblings thats for sure.

Beware! Had a terrible experience with Ruff House. After filling out an application, and conducting a phone interview and being told I needed to bring video of my house and have a tag with the dogs name on it we drove over to their adoption event to meet the dog. On my application, I specifically requested to meet a particular dog. I guess its my fault for not literally interpreting the original reply to my application which said, are you available to meet dogs this weekend. We came with a specific desire to meet one dog. Imagine the disappointment when we were told on arrival that the dog was already fostered to adopt. Which meant that she was going home with a family for a week as a trial. I was then told there are other dogs we could look at instead. Except for a few others which were also conveniently spoken for. The other issue that I had was that they stated that the dog was a year old when she was clearly older than that and it was obvious that she had had puppies already. Thankfully, I had prepared my 9 and 5 year old that nothing was definite and that we needed to be sure the dog was a good fit for our family. My suggestion is that at the onset of the interview, that you clearly state your policies are first come, first serve at these events. Shame on you!

I cannot say enough about this rescue! Every single person who volunteers there is amazing. I adopted two of their rescue pups a few months ago and had nothing but great experiences from the start. Melissa is caring and very straightforward which I really appreciate. Sheryl is great as well! Mattia and Kathleen are the foster moms who fostered both litters of which I adopted from. They are so dedicated and selfless..its truly heartwarming to see how much they care for these pups. On another note, I was so shocked to see some of the complaints about this rescue. I, personally, WANT a rescue to conduct a thorough background check. I mean how could anyone argue about having a fence before taking home a pup..I guess it takes all kinds. And yes, you may wait a long time at one of their adoption events but we have to remember they are giving the dogs to their new families THAT day so of course it will take a while for each individual family to complete paper work, etc. Also, the adoption fee covers SO many things including transportation for VOLUNTEERS to transport the animals from kill shelters everywhere ranging from down south to Thailand!! The fee also covers microchipping, spaying/neutering, food for the animals at the shelter, etc. I rarely write reviews but really felt obligated because this rescue is truly amazing and I would hate for a few negative reviews to shy anyone away from adopting these animals who are so in need of loving homes!! Keep up the great work Ruffhouse!! I wish everyone could love and care for animals as much as you guys!

Love Ruff House! They do great work for animals in need. I got a Yorkie named Bugsy for my parents and they absolutely adore him! It was a seamless, though detailed (they make sure the animals are going to a good home) process. Keep up the great work!

I can write a novel on Ruff House Rescue. My dog died 2 1/2 years ago and my husband and I were broken. We were told about RHR and immediately drove over. Well we found our next love staring right at us. We named her Lucy, a dog no one wanted because she had 2 different colored eyes and was heart worm Positive. We adopted Lucy (named her Lucy for her kaleidoscope eye) and were instantly smitten. RHR couldnt give us a definitive age as know one can but we didnt care. We loved her so. I was so taken by the care and love that the RHR volunteers gave to these pups and the professionalism of Diane and Melissa (they scrutinized my application to make sure we were a good fit for Lucy), that I started to volunteer there myself. I wanted to be part of this extraordinary rescue! 6 months later, we adopted our second RHR pup, Goldie. We thought she would be another great addition to our family and we were right. She has taught Lucy how to be a puppy since she had no puppy life and the two of them keep us on our toes. Even with volunteering there and having a RHR dog, they still reviewed our application (and there were 2 others for the same pup), but we were first and our application was a good fit. We were thrilled and still are. We understood that rescue didnt mean you were going to get to pick your first choice and go home with him/her. Many people can put in applications for the same dog and some may go home unhappy but true rescue families will find another pup to love and know they gave this pup a home and a chance at a good life, one they didnt have before. I give RHR 5 stars plus plus plus!

August 14th 2017 was our fur babies 1 year furever home anniversary. Best year of our lives! Oreo is the sweetest dog I have ever met.When we first met her, she was being called Janna. She was estimated to be between 1 to 2 years old. Ruff house rescued her from a high kill shelter in Georgia.Melissa at Ruff House made sure that Janna would be a good fit for our family which included a very active 10 year old boy and a house cat. Ruff House looked into our living conditions to ensure the safety of the dog and us, before we even met Oreo.Once we laid eyes on Oreo, we knew she was for us. We were allowed to take her by ourselves for as long as we felt it was needed. We walked up and down the street and I even took her for a quick run to make sure she really was leash trained. 1 year later shes still my best running partner.When we returned to the rescue and informed them that we indeed found the perfect fit, they were just as excited as we were. Every single staff member came to congratulate us and say their goodbyes to Oreo (Janna). They all shared a little personal info they had learned about her while they cared for her. Even the owner came over to speak to us and offered advise. She told us several times that if we ever had any questions or concerns to get in touch with them.Melissa still calls to check in every now and again. We always share our photos of Oreo and her many adventures. We always #ruffhouserescue on her Instagram page @destructo_pup, so everyone can see how happy she is!I truly believe Ruff House is a wonderful organization. Every staff member loves each and every dog there.

Ruff house rescue provided very good service in uniting us with our new family member. They were professional and understanding through the process. They checked all the details on the pet and us, as prospective owners. Thank you Ruff House!!!!

Ruff House Rescue is a wonderful rescue! They helped me find the perfect dog for our home even though I had a lot of requirements due to my dominant chihuahua. I would highly recommend adopting from them.

I have 2 ruff house dogs. We adopted Russell in March in 2011 at an event at Petsmart Huntington.In June we added Romeo FKA LL Cool J. Very easy. Yes applications are screened and it takes time but all the volunteers at Ruff House want to make sure the dogs are placed in their perfect forever homes.

I would like to first say that out of all the rescues centers I reached out to they were the first and only to keep me constantly updated on my application progress . Once I had my phone interview with Susan M. I could tell right away that she had so much love , care and passion to find every dog their perfect home , she was extremely professional and thorough with every question to insure my son and I would be the perfect fit . Once I was approved the process went seamlessly, I couldn’t be more grateful to have found this amazing team ! Once we got stark home my son and I quote “couldn’t believe this was real” just that itself made everything worth it !

We had a great experience adopting our adorable Luna this past weekend. She was well taken care of while at Ruff House Rescue. The volunteers were helpful and kind. Definitely recommend!

Ruff House Rescue made the process of adopting our beloved Tyson so effortless. Ruff House rescue has a wonderful team of people,, including those who open their homes to fostering an animal, who dedicate their time to making a difference in the lives of dogs, cats, puppies and kittens in need of rescue, fostering and finding a safe and loving forever home. A special thank you to Stepanie and Stefany, who made our adoption of Tyson possible!

I recently had the pleasure of adopting a lovely kitten from Ruff House rescue via their collaboration with Petco. My husband and I are thrilled to have baby kitty Crystal join our family. I highly recommend Ruff House Rescue.

I adopted my furbaby just about 2 weeks ago from RHR, they were thorough on making sure that Arya was going to a safe home. She loves her new forever home and we fell in love in short order. Thank you Ruffhouse rescue for doing this wonderful work in saving these furry souls there arent enough organizations like you so keep up the great work!Thanks,Steve and Arya!

We just adopted a puppy from Ruff House Rescue a few weeks ago and couldnt have been happier. Its great that they are thorough with home inspections to ensure that all pets will be safe when they go to their new home.

Last July I was walking on the mile and saw RHR outside, That night I left with my First Foster! And have been actively involved ever since! It has been very rewarding on a personal level to be part of a wonderful group. Diane and Melissa are amazing. Not only do I benefit from volunteering but most important the DOGS DO! I have since adopted two dogs and will continue to foster. It can be very rigorous work at times but every single volunteer who all have full time jobs and families all seem to make time for RHR!! I look forward to the weekends i am off so I can be there on the Mile. WE DO IT FOR THE DOGs. and if your having a bad day just go take a walk on the mile with our four legged friends and you will see that your frown turned around!!! #dogsbecausepeoplesuck

Horrible experience. I walked in to the Petco they were holding the adopting at. I stood there for 5 minutes before anyone even thought to ask me if I needed help. When I did ask someone whos name is Diane for help. She said you need to fill out an application, then turned around. I then asked her does she have any, she glanced and said you have to fill it out online and gave me a card. Then she turned around again, so again I stood there. I saw another woman there who I guess worked there (but was on her cell phone the entire time I stood there) and asked her were the puppies here a part of the organization and she said yes, then went back to her phone conversation. So now my family and are standing there when I notice Diane walk up to another family and introduce herself while asking them if they were interested in the dog in front them, even asking if they wanted to hold one. So Im highly upset, I go up to her like I have questions and you keep walking away. Her reason? She had to help the other families. Then asked me once noticing my family, was I sure I wanted a dog? Can I handle a dog? She didnt think to even approach us in the same manner she did the other families. So as I was leaving the store I decided to fill out the application and include my experience in the application. I then get an email from Melissa who says Hi Candice, I received your applicationIm sorry for the chaos today however we were inundated with people who had submitted applications in the past week or two.We usually do not adopt to people with very small children.Particularly when they have not had a dog before I was particularly offended by this email. You dont adopt to people with small children? Yet, when I was in the store she allowed a family with a small child to hold a dog. What made me so particular? So I guess its safe to assume I have no experience with a dog because Ive never owned one as an adult with a family. But they never gave me the chance to explain that I have plenty of experience with dogs. I dog sit one of my references dogs all the time. I didnt get the courtesy of a phone call or a follow up. Maybe the organization didnt see my family fit. I wondered why? I traveled to their website and looked at their family album. I didnt see one picture of a particular family that adopted a dog, I would like to believe theyre not biased. I also noticed in the album, there were families with small children in the picture. Strange, being that they dont usually adopt to families with small children.

We just adopted Charlie from RHR. He is our second rescue from there. Everyone at RHR is caring and really do enjoy helping the dogs they get find a loving family for them. If youre seriously looking for a dog, please, consider rescuing one from Ruff House. We did, and we couldnt be any happier with them.

What a wonderful organization! I met with Mattia and Eileen and they were so helpful. They even spoiled my other dog when I brought her for the meet and greet. One volunteer, whose name I do not know, was very rude to Eileen even though she was the individual who helped us most. Im not sure of her name but she was unkind.I would like to give a big thank you to Mattia and Eileen. I have the newest member of my family because of you two. I am forever grateful! Please keep up the good work.

For a place so compassionate about animals, I expected them to be more compassionate toward humans. My family was denied the opportunity to adopt a dog because my mother is immuno-compromised and therefore unable to be at the adoption event. I understand the value in having all members of the household present, but at some point there has to be some flexibility, particularly during COVID times. It seems to me that if a family wants to give a rescue dog a home, and follows the protocols to the best of their ability -- does the application, the phone interview, and home visit, but only has 3 out of 4 household members present at adoption, because the 4th has health issues and COVID is currently surging-- it would be cold-hearted to turn then away.On the upside, the volunteers seem to be kind and dedicated.

My wife and I were ( operative word) interested in fostering a dog through Rough house or one of the other rescue shelters. During the last 3-4 weeks my wife had been communicating with Pat. Two weeks ago we attended an open house at the Levittown Petco location held by Rough house. My wife had interest in one of two brothers that came in the day before. Since no info was available we left without finding a foster. Mean time my wife stayed in touch with Pat. We returned to Petco yesterday.Both brothers that were new two weeks ago were available.At this point the story changes. It definitely changes for the positive. As busy as they were we were very fortunate that both Pat and Cecilia went above and beyond to make us comfortable and to ensure our planned fostering went well.As it should be Adopting people get priority when choosing a pet. There were two other families that had interest in taking one of the brothers. My wife and I waited an hr or so until they decided. During that time we were able to spend time with each one separately. Each brother had different but loving qualities. Which one would we wind up with if any?As it turned out we were able to foster both. With the amount of attention and comforting time that Pat and Cecelia gave to my wife and I they made it easy to walk away with both pups.I didn’t expect or didn’t think that I wanted one dog let alone two. What is the old saying ”Happy wife happy life”Once we got them home and settled in we fell in love with both of them. They are brothers and it was unbelievable how they acted toward each other. We were so happy that we decided to foster them together. It took us all of an hr to decide to adopt both of them. Yes BOTH!!!!It was meant to be..They are a great addition to our family.Thank you Pat and Cecelia for working with us and helping our family grow.Mike and Chris

These people do great work on behalf of dogs. I have personally adopted one dog and fostered another. It is a wonderful organization for anyone looking to adopt a new friend or even just to give a loving home to a sweet pooch waiting for a permanent home. Remember, dont buy, adopt.

I wanted to adopt one of their dogs and did the online application for a specific dog that I wanted. The volunteer Leslie told me that the dog was available for adoption right? Did the phone interview and everything and was going to schedule a home visit, and come back about 2 days later I received a phone call that the dog I wanted was no longer available...if another family already was in the process of adopting that dog, why bother even telling me the dog was available? Leslie then went on to say I could look at the other dogs but no thats not good customer service. I was so upset and frustrated that I just canceled the whole thing and went to an actual animal shelter. Rescues are too picky about who they give their dogs too and the process is too long. Would not recommend!

My fiance and I fell in love with a dog from Petfinder and contacted this rescue. We sent pictures of our apartment for approval to adopt the dog and were given the OK and told to come to an adoption event at a Petco, that just so happened to be kinda far for us, to meet her. We asked for the woman who we were speaking to and waited for her for about an hour. Once she arrived, we asked if we could see the dog and she told us that she found a home for the dog the day before but that we should look at the dogs sister. We were really upset about this and wish that she had told us this before we made the trip and waited for her to show up. Im glad that the dog found a home but I would never work with them again.

Beware young pet seekers, these people are ageist. I filed an application to adopt a puppy from this organization. Within minutes I received a denial email which i though was an error considering it came back so quickly. The following day i reached out for clarification as to why I had been denied. I was emailed by Mary whom said that I had been denied because I was under 25 and did not live in the area. The website does not give any disclosure on age requirements and in regards to the home visit the website discloses that they conduct video calls when physical visits are not an option. After seeing this information, I emailed again for clarification and told her I felt discriminated against because of my age and all that was told to me was that they refuse to send pups home to people under 25. For people claim that all they want is loving homes for their pups, they sure make it hard. Age should not determine my aptitude and ability to care for a puppy but apparently this organization is full of ageist people.

Thank you Ruff House Rescue for helping us find our forever friend. This organization is so professional, organized and selective. They place each dog/cat with a responsible pet owner that has been carefully vetted. Thank you!!!!

I can’t thank Barbara from ruff house rescue enough. From the second we decided to adopt she walked us through and helped us with the entire process. They do amazing work and do a wonderful job at matching inspiring paw-parents to the newest member of the family. Highly recommend this professional organization!!

We have rescued 2 wonderful pooches so far from RHR. Petals the jack russel weve had for a little over a month and Lexy the Pitty for 5 years and we couldnt be happier. The adoption process is thorough & simple and all the volunteers were heplful at the adoption event. Everyone at RHR works hard and it shows how much they care about these animals and just want them to find good homes. I cant wait to be able to adopt another pooch down the road from them again.

Thank you so much for finding the purfect addition to our family. It took some time but it was worth the wait.Barbara found us our Archie. Everyone on the Ruff House team was amazing. If you are looking for that purfect addition definitely reach out to them.

I fostered kittens in my home through RHR and me and my children had wonderful experiences. I am now looking to adopt a new puppy after the loss of my dog and RHR is my first and only stop! Missy Horowitz is the “go to person” for any cat lovers!

Did not let an adoption go through because of where the owners lived - but not because of the quality of their home, or the history of their dog ownership, but because no one should own a dog on [this busy street], its too dangerous, completely disregarding the owners ability to take care of their dog, as if they dont KNOW they live on a busy street and would have to keep an eye out. I guess they thought these new owners are too moronic to know that. I suppose they would deny someone who lived on other main roads as well, which would only serve to keep dogs in their kennels longer.

I never worked with a more disorganized rescue group before.they have no idea what they are doing. My girlfriend fostered a dog with the hopes of someone adopting her. They didnt know how old she was. We took her for a blood test. We were bringing her to a family for her to be adopted and was told that we couldnt give her to the family. It was one excuse after another. One person doesnt tell the other what they are doing.

My husband and I were so lucky to bring Bellamia (formerly Baby ) into over lives 1.5 years ago. We had to really work with her due to her emotional scars. Today she still continues to amaze us everyday. We still have to work hard with her but she is really coming along. Our lives now would not be complete without her. We love her so much! Thank you Diane and team for bringing her to us. As you know Diane the first week was really rough but we fought and fought and she is a great dog.

The representative, Jodie Cohen, was helpful and informed with every step of the adoption process. She is vigilant and valiant in assuring dogs go to a quality, loving home. Her love and support for the well-being of animals is clear. We are so happy and thankful to Jodi for connecting us with our little dog, Cha Cha!

An adoption application was put in before the organization announced that they werent accepting any new ones (because of an overwhelming response due to COVID stay at home orders.) Understandable, if they received too many. However, the older applications were never processed and new applications werent being accepted, but the organization continues to post new dogs up for foster OR adoption. This is extremely misleading, as I was interested in and applied to adopt several dogs from them. It is not difficult to send an auto-reply email, advising someone who wants to (and can) provide a good home for a dog that their application was either reviewed and not approved, or that someone else was selected for this particular dog. Additionally, if this organization truly is having trouble keeping up with and processing any applications, and is only accepting applications for particular dogs each day or week (whatever the case is) then they should only advertise those dogs on their social media accounts. I continue to see ads on Facebook, Instagram stories/posts, and on their website of new dogs, that seem to be unattainable because old applications arent being processed, and new applications arent being accepted. I completely understand that the volunteers are overwhelmed, but every time I had followed up, I wasnt given a viable response. The system is faulty, and a revision is in order.

We had a great outcome with our experience with folks at Ruff House. I appreciate all the efforts and time the volunteers put in on behalf of all the animals and the families. Keep up the good work.

Such a great rescue. We rescued our dog from them and they really make sure you are worthy of a dog. They take precautions that many places dont. The volunteers go above and beyond for these dogs to make sure they are healthy and safe . If your looking for a dog this is the place to get one from

Adopt people!! Plz youll be saving so many lifes that deserve a home! A best friend a good companion a loved one that will be by ur side always... Ruff house rescue is the best ! Ms. Diane, her team and volunteers!!!! Are the Awesome!! #HopeLoveAdopt!!!🦮🐕‍🦺🐩🐺!!😍😍😍😍🐾🐾🐾🐾

I am so happy that we adopted our Teddy. He is a joy to have as part of our family. Thank you to Rachel and Karissa and Eileen and Diana. The greatest addition to our family. Thank you Ruff House!!!

I’ve never seen more dedicated people, working tirelessly to make the world a better place. Ruff house rescue is the place to go to find your fur-ever friend, with help from some of the most knowledgeable pet owners and care givers around!

We submitted an application over 3 months ago, received an email 2 weeks later if we wanted to proceed, we responded yes and then silence? No follow up or courtesy to respond back. Tsk tsk... People who want to help your organization should be treated with respect and RESPONSE! I cannot recommend this organization based on this. Best to avoid this place. Luckily my husband and I fostered and adopted an amazing dog from another great and responsive rescue organization.

Adopted my baby kitty Chloe from ruff house. They were so nice patty was more than helpful and the whole process was quick and easy. Chloe is so sweet we are so happy we found her! Thank you so much again ☺️

Very pleasant atmosphere ,staff was very helpful and patient while meeting the dogs. My family and I are very happy with our 4 legged addition to our family

I wanted to adopt a chihuahua as they have many sitting in foster care for a while now but they won’t let me adopt because I’m out of state (right over the bridge in Jersey) so disappointing and I’m sad the dogs have to stay in foster care because I’m over a bridge even though Im close In distance and I know I would provide a loving home and great care. I just lost my 16 year old chihuahua to liver failure in early February and I was so looking forward to adopt 😕

Submitted an application at the beginning of December. Received a lengthy response indicating my application to adopt is not viable and it is against their policy to provide applicants with a reason why their application is not viable. Very disappointing considering they post everyday about finding their animals forever homes. Maybe they should be more clear on what their standards are in order to be a viable applicant. Denied the opportunity to provide a forever home to a dog in need for NO reason.

You get an approved application, a house visit that gets approved, you buy everything they request for the puppy, including a name tag for the pup with your info on it and when you go to pick up the pup that youve fallen in love with, a Melissa tells you they dont feel comfortable giving you the dog. Are they serious? There are many words I cant use on here that Id use to describe this awful place. How do you do that to people that are wonderful , loving animal advocates? They left my sister in law in tears. Dont trust them. And try not to fall in love with any of their adoptees. Youll get your heart broken.

Beware! Rescued a kitten who turned out to be FELV positive and $400 later find out she also has giardia- told the foster that her cats are most likely all infected as well and she couldn’t care less! Many other rescues out there who test BEFORE adopting them out. Go elsewhere PLEASE!

My complaint is purely in connection with the application process. I was rejected because I did not pass the qualifications of a checklist that was generated to deal with the volume of applications during the COVID process. The initial response did not actually specify what the basis for the rejection was and if there was anything that could be done to remedy whatever was defective in my application. Oddly, they elected to respond to my follow up requests by refusing to provide an explanation for the rejection. I fully appreciate the effort and work that goes into running a rescue shelter and I fully understand the limited bandwidth people may have during the COVID crisis. However, I do think that if the priority is the safety and well-being of the animals, the bare minimum should be transparency in your process and how someone can make themselves better candidates. I understand that pet adoptions have fortunately increased as a result of COVID, but I would think that the process of qualifying AND DISQUALIFYING potential homes for adoption would be a careful and transparent process. I was rejected within 24 hours of my submission and told to wait until after COVID. I was more than willing to be patient to understand the process and evaluation but somehow expedited responses has become the priority during the COVID. Im not questioning their treatment of the animals but I do question if this process is the best way to find the best homes for the animals if you are in such a rush to qualify people. I would think with the volume of applications would give them the ability to focus more on a quantitative analysis, rather than just having a mysterious checklist with some kind of automatic disqualifiers. The focus on rapid responses seems to be more to accommodate the volunteers than the animals.

Applied for a puppy (for fee) and DENIED!!! No reason given. The puppies are still looking for adoption weeks later when they could be in a loving home and getting our undivided attention. This is why people go to breeders. SHAME!

We adopted the sweetest little boy! RHR has amazing fosters that take care of the pupps. They are knowledgeable and do their due diligence. Highly recommend!

Nicole and the entire staff were amazing through our adoption process. We found the perfect furbaby for our home. Maverick has brought such joy to our lives. Thank you all .

If i could leave NO STARS i would for this joke of a rescue facility!! ill explain why,not having a pooch since my childhood i decided it was time to acquire one and why not a rescue dog from a local rescue,didint realize the extensive drawn out process and high fee but i did it,from the online app to the phone interview to the foster mom of the beagle(Mr.Peabody) i picked out coming to my house not once but twice so they can see if my wife was on board w this along w my kids,my house and yard was video taped to make sure it was a safe and fenced in,so the foster mom Cathleen says she approves and shell help arrange adoption,im told to get a dog tag w dogs name/address which i did and email owner Melissa,i wait ALL day w no response and then send 2 more emails,apparantly this is the only form of contact they prefer,finally Melissa responds @ the end of the NEXT day explaining she is dealing with a medical emergency and shell be in touch?! Now im on vacation and we are all ready to acquire Mr Peabody,not even the foster mom is getting back to me,OR Diane the other woman in charge,just silence!im totally disgusted and turned off by the lack of communication and now im out money for engraved dog tag AND have to explain to my family there is NO DOG COMING HOME with us!Thanks for nothing Ruff House of Freeport and shame on you!- Most recently I contacted the foster mom and she said that I was rude and I was harassing her so in no way shape or form did they try to work things out, nor was i combative lol its no wonder more dogs are not adopted and its because places like this! Good luck Mr. Peabody

Out of state attempting to adopt a dog because their site stated they would be willing to FaceTime or video chat instead of the physical in home interview. My application was denied because “there’s no volunteer to do a physical at home interview”. So who really knows why I got denied.

Website has pictures and bios for the animals awaiting a permanent home. My impression was they really care about the animals. I would give them a try if you are looking for a fur friend

I had the worst experience with Ruffhouse. I would never recommend nor bother with this rescue... I adopted my dog from Northshore. North shore is definitely the place to go and adopt... they having an amazing staff and beautiful animals to adopt!

Fast, effective, adoption process. Caring people, wanting to place dogs in good matching families

I had the most amazing experience fostering for Ruff House!! Everyone was SO attentive and kind to me throughout the process. I highly recommend them & I can’t wait to foster again!!

I agree with everyone who gave a 1 Star. This is not an animal rescue. We went above and beyond to adopt to be “denied”. This is not adopting or saving a life especially the fees we were willing to pay to be told no and break everybody’s hearts. They a very selective. Don’t waste your time and I will spread the word. Not a rescue but a factory just like the pet stores with picky restrictions. Terrible sad. May as well pay the extra couple of hundred dollars and get what you want. Very sad and disappointing.

Terrible experience with Ruff House Rescue. The worst when it comes to communication, never answering emails or calls. Total scam......made us travel to see pups that we were never going to get.Beware and stay away from this organization and Melissa in particular!

What an amazing team of people who really care about the welfare and well being of the animals they support. Please consider adopting one of their animals.

Such a great organization! So glad we were able to bring our Tucker home! Thanks for making the process so easy and really caring about where the animals are going! THE best around!!!

Great rescue! The staff goes above and beyond to make sure the animals are well cared for and placed in good homes!

They helped us find the perfect puppy. They helped guide through the adoption process to made it as easy as possible. Thank you for making our lives that much happier.

Our daughter had to put down her 7 year old dog on Christmas Eve with no warningIt crushed all of us to no endWe heard about Ruff House showing rescue pets at the Petco in Levittown and we took a ride to lookMy daughter saw a few that interested her so she filled out an application to adoptWe saw a pair of dogs, sisters that we all fell in love with so after all the preliminary home inspections my daughter and her boyfriend adopted the pairThe team at Ruff House were all great in making this adoption happen and we recommend them for anyone whose thinking about adoptingThey will help you in finding the perfect pet

Unfortunately Ruff House Rescue did not contact for many weeks after I submitted my application. In addition they did not respond to my Emails or voicemail. Most of the time when I called the mailbox was full so I did not leave a message. When I finally received a call I had already adopted elsewhere.

Fostering or adopting an animal is one of the nicest things you can do but sometimes people dont understand the responsibility that comes along with it for this reason there are very strict adoption guidelines in order to protect the animals that we love so much occasionally some families or individuals our turned away from adopting a pet its not that theyre bad people but the rescue might believe its in The Animals best interest they cannot adequately take care of the animals these individuals sometimes become angry instead of realizing the rescue is probably doing them a favor when youre as passionate as we are about your animals you treat them as a family member and anything other than that is unacceptable.

So excited to meet Melissa and staff today when we went to pick up our new little pup Neptune. ❤️Application process is long but the end result is totally worth it.

We had a great experience with Ruff House Rescue. Susan was extremely helpful with our adoption process.

This is a fabulous rescue group. Very caring about their animals and where they place them. I have a wonderful dog I had the privilege of adopting from them and also two foster dogs.

Never again would I deal with ruffhouse brought my dog up to Petco had puppy that my dog got along with and in my daughter arms ready to adopt only to have puppy taken out of my family arms because a family made a appointment disgraceful by clueless classless manager who had no idea what she was doing loving dog family told no adoption POS go to North shore animal caring and know what they are doing dont waste your time disgraceful 0 Stars

We decided to adopt a puppy during this pandemic since our family would all be home and have extra time to train him. We submitted an application to Ruff House with several dogs we were interested in and heard back immediately. Jameson, a 6 month old hound mix, was in a foster home and available for adoption. We met him that weekend and fell in love. Jameson had a cough and the foster mom nursed him back to health and made sure he was good to go before we picked him up. The entire process only took a couple of weeks and Jameson has been with us for almost a month now. He has the sweetest personality, he is fully trained and has just brought so much happiness to our family. Everyone who meets him, falls in love. Thank you to all the hardworking, animal loving people who work so hard to bring families and animals together. We will always be grateful.

Their website is not the best, you can get more info about upcoming adoption events from their Instagram or Facebook pages. They do terrific work and are a truly caring group of people.

Great experienceVery knowledgeable & friendly staff who explained everything. Adopted the more adorable puppy from them

Hats off for all the hard work you all do saving the animals! We adopted Elsie 2 yrs ago and now Shelbie aka Joyce they are such sweet girls they bring much love and happyness to our house Thank you

If you are African American do yourself a favor and go someplace else. These people are prejudice. My experience was not pleasant. There are other places you can go to adopt or foster and you’ll be treated better.

Really great people. Ms Cohen conducted an hour long live meet with our Girl Scout troop. What they do there is truly AMAZING!!

What an awesome experience adopting my Luna...Everyone at Ruff house was so helpful from start to finish. I now have my sweet baby girl

I adopted two wonderful dogs. They do a great job prepping the dogs for their new homes.