Whitestone Doghouse

12-49 150th St, Whitestone, NY 11357, United States
Appearance
Whitestone Doghouse
links1234 linksdet1234
Comments
Bi
Review №1

First time and last time I will be using this boarding facility! I left my four year old French Bulldog with them for nine days and came to pick him up today. Before leaving the facility, I noticed his rear end and scrotum were swollen red and raw (pics below). I told them we did not leave him in this condition and when we called them with in the week, up until yesterday before picking him up they did not mention anything about this issue!! The caretaker had a dumb look on his face and said he probably laid in his urine and was probably licking himself. I couldn’t believe my ears that the caretaker was confessing that they were neglecting my dog, even though they supposedly claimed that they clean the cages 2-3 times a day. I refrained from going back and forth with the caretaker, and immediately took my dog to the veterinarian since he was in pain. When the veterinarian examined my dog, the first question he asked was how sanitized is the boarding facility?? He concluded that my dog has an infection due to him sitting in his own urine/feces or laying in a cage that has not been properly cleaned. Never thought a place such as this would neglect a small dog that’s been there for the first time. If you are a person who seriously loves their dog be cautious about this place!! And just like a classic money grab business, they will flip the situation and blame the dog for having diarrhea? For 9 whole days??!?? And not CONTACT the owners on the issue? Nice try…. Smh.. Now they want to blame it on the Olive oil that they barely used!… OMG!!!

##
Review №2

12/20/24- This is my second time boarding Zina for a week I was sad to leave my baby but knew that Mike Chris and staff would take care of my baby I got videos everyday and Zina looked happy I was relieved but still miss my baby I appreciate you all and especially Joe you guys are the Very Best n Always go Above n Beyond!!! Thank You So Much For Taking Care of My Zina!! This is the only place I would leave my baby!! I Highly Recommend this place!!!!This is the first time we leave our Zina in a boarding place but Mike made it easy for us and he said our baby is now his baby Mike N Chris sent us a video we were happy for that so we were comfortable n not worry We so happy we picked Whitestone Doghouse a Clean and Safe Place they bathe our baby we give this place 10STARS your PET will be SAFE N HAPPY HERE!!! THANKS SO MUCH GOD BLESS YOU GUYS N STAFF until our next trip Kindly Regards Orlando Zaida n Zina

Li
Review №3

I was impressed with the speedy initial contact with information and the tour I asked for the very next morning. I loved the place right off the bat especially that the dogs are not locked in enclosed cages and there are cameras that staff can monitor them. The staff seem happy to be working there, very caring about your dog and knowledgeable. I was able to see the grooming area and loved how nice the gentlemen were taking care of grooming the dogs. I especially loved the area in the back for the smaller dogs where my pup stayed. During the week I communicated with the owner Mike and received video and pics of my pup while I was away. Overall I am happy with this place and will bring my pup there again during my next vacation next year. Thank you everyone at whitestone dog house!

Au
Review №4

I don’t normally write reviews, but Whitestone Doghouse absolutely deserves 5 stars! My doodle pup is my baby, and I am always so nervous to try new groomers because I want to make sure that she a) looks great and b) is treated well! We were in town visiting family for a couple of months and needed to have her hair cut, so I spent hours combing through reviews of groomers in the area. It was all the positive reviews of Whitestone Doghouse that made me comfortable giving it a try, so I’m happy to contribute my feedback.It was super easy to get booked, we dropped her off at her appointment with no problems, and they called with plenty of time for us to get back to the shop and pick her up. I was super pleased with her haircut - they knew exactly what I meant about wanting a “clean face” instead of the normal “doodle beard” and gave me exactly the look I was wanting. When I picked her up, the owner also took the time to give me a few tips on how to brush the fur around the tops of her legs to avoid matting.I was so happy with the experience that I actually booked an additional appointment to have her groomed again before we left town! Our girl will be getting her hair cut here every time we’re in the area!

Wi
Review №5

Lilly and Pepe were boarded there 2 days and the third day they were very sweet and understanding that I was on the white stone bridge and was stuck there . The dogs came back and were tuckered out , the place is clean and they board big and small dogs separate . Very understanding and great staff as well as polite and friendly respectful and I had no issue or feeling bad when I seen the place and staff.

Ke
Review №6

I love this place we’ve been coming since we moved to Whitestone five years ago. They get very busy. A couple of times I had to take them to another place. And I was not happy with the service. I have two cavalier king Charles. One other place almost chop the ears off. To get the knots out. This place takes their time they care. And they’ll do their best not to have to cut A knot in their hair . If I have to wait I will only go to them for now on. As were speaking now they’re both getting given a bath. Thank you guys👌💯 Like the saying goes you pay for what you get. And great service. So I would advise anyone if they’re desperate to get the dogs groomed. I’d rather wait a month and get groomed with Whitestone to walk house.

Ro
Review №7

As a dedicated dog trainer and caregiver, finding a trusted partner for boarding is paramount to me. Whitestone Dog House is my go-to recommendation whenever I’m fully booked or unable to accommodate my clients’ dogs. Their exceptional care and service have earned my complete trust, and I confidently recommend them to my clients for their boarding needs. Whitestone Dog House stands out as a reliable and trusted option for those times when I need to ensure my clients’ dogs are in the best hands.They have boarded many of my clients dogs when I’m booked or unavailable and will continue to be my go to.

Da
Review №8

Really love this place, I’ve taken my dogs twice now and they always look great and they cut there hair the way I wanted it to look like. I have a 2 year old mini goldendoodle and they are always on point with his haircuts unlike his previous groomer who would never really listen to what I wanted. They also are able to cut really well my 7 year old terrier mix who can be a little difficult especially with his feet but he always looks AWESOME and they always have his feet trimmed! This is the most recent time I brought them and they put them both on a cute bandana as you can see both were ready for spooky season! They are totally worth the price for the quality they give you.

Em
Review №9

Very Happy with their service, prices are extremely reasonable. Mike and his staff are awesome and true dog people. Would definitely recommend to anybody who needs to board a dog.

S
Review №10

At Whitestone Dog House, Chris lavishly pampers my beloved furbaby, Ally, an affectionate 8-year-old Labrador mix weighing 75 pounds. Ally receives the utmost care and attention, akin to a luxurious spa experience. With Chriss expertise as a groomer and genuine passion for his craft, my furry companion is in the best hands possible. I highly recommend!

As
Review №11

Thank you to Cris for helping us out with grooming harley before she goes to her furever home!! Our best friends rescue highly recommends this groomer they do an amazing job and have a lot of patience for rescue dogs ♡♡

Ch
Review №12

Great folks who truly care. My dog Nipper can be a handful at times but the Doghouse new he was a good kid and took care of him when we needed to board him for a week. Updates while Nipper was in house and follow up afterward. Recommended!

Na
Review №13

I have an older Shih Tzu that really doesnt like having his paws touched. I have taken him to other groomers who unfortunately start complaining. There is no bigger turn off than this. Whitestone Doghouse has been accommodating and they have been so good and patient with him. They always leave him looking great. I also love that there is both a community and family feel when you arrive to their location. I am very happy to have found them.

Cl
Review №14

Nala and Chester love Whitestone. Can’t wait to go back and see the whole gang.

G
Review №15

I’ve taken my 2+ year old Australian labradoodle to Whitestone dog house and haven’t been disappointed yet!Romeo loves going “it’s seems that he looks forward to getting his grooming” runs in and doesn’t look back!

Ju
Review №16

BEST OVERNIGHT DOGHOUSE IN NYC! The first time I had my dog Runa stay with Whitestone was for my family vacation and I worried that I would be gone too long and she would not be happy or well cared for, BUT that feeling only lasted for as long as it took me to arrive at Whitestone Doghouse, because when I walked in through that door everyone was so welcoming and Runa was absolutely happy, never had a moment to get nervous because she was received with so much attention and love. The staff also sent me pictures white I was away and assured me that she was happy and having fun. Last but not least the exit bath is a amazing service, to know that she is coming home clean means EVERYTHING to me!!!!!! Since then I have left Runa with Whitestone Doghouse for every and any trips, I wouldn’t have it any other way!Thank you,Juliet Rivera

Ji
Review №17

I can always count on whitestone doghouse to give my dog a clean cut. They are compassionate groomers and really cares about your fur babies. My dog comes out clean and happy.

Da
Review №18

The entire team at Whitestone Doghouse is phenomenal! I’ve been bringing my senior dog here for boarding recently and they are not only professional — they’re also incredibly caring and knowledgeable. When I was out of the country for two weeks, I knew my pup was well taken care of and wouldn’t get lost in the shuffle of one of those places with hundreds of dogs. I cannot recommend them enough! I will definitely be back :)

Ga
Review №19

Another great grooming experience at Whitestone DogHouse.Chloe was a CRANKY overgrown hot mess who LOVES to roll in mulch and dirt, left clean and beautiful and happy.Thank you from Chloe, who never smiles!

Ge
Review №20

I love sending my dog here for his bath! Were always greeted nicely and theyre always so sweet with my pup. He always comes out a brand new dog. They always give a 20 minute heads up call which is so convenient. Amazing staff and service!

Lu
Review №21

Mike is great and puts the dog first! I took my 6 month puppy and he looks so cuteeee!They did such a great job!Will definitely be going back.

Th
Review №22

Always had a great cut here when we do a shave down or sculpted look! They are great!

Wa
Review №23

Thank you Mike and Cris Whitestone Doghouse is an excellent place, our Charlie Brown had the best time, we also appreciate the fact that you kept us informed through videos and photos of how he was feeling during his stay and we would surely recommend Whitestone Doghouse to all our friends and acquaintances

Al
Review №24

I love this place! Every time I go on vacation I board my dog Knox at WhiteStone Doghouse. I couldnt be happier with the experience. From the moment I walk through their doors, I am always greeted with warmth and professionalism. Knox gets so excited every time he goes there. Everyone at Whitestone Doghouse loves Knox and always takes such great care of him. The staff always demonstrates a genuine love for animals, and it is evident in the way they interact with all of the animals there. They always provide the best care, ensuring that my dog is comfortable, well-fed, and has plenty of playtime and exercise. I always feel reassured knowing that my dog is in a safe, friendly, and clean environment.Communication during my vacation is always exceptional. The staff always lets me know how Knox is doing! If you’re looking for a place to board your dog while on vacation, I would highly recommend Whitestone Doghouse! Its a wonderful establishment that truly understands and values the bond between pet owners and their dogs. I cant thank them enough for their excellent service.

Ma
Review №25

Whitestone Dog house has been one of the best visits for my 4 yr old, Leo. His a Schnoodle so his energy is high level, and the staff and Mike have given Leo all the Love, and attention he needs to feel at home. Thank you team members of Whitestone Doghouse.

Lo
Review №26

I have been bringing Molly to The Whitestone Dog house ever since she was a puppy. Mike ,Chris and there team are great. They love Molly and she always looks so cute . I love the way they groom her . Molly gets greeted with hugs and kisses. They went above and beyond to call a vet in town to get Molly her shots the same day so I could keep her appointment for her grooming . I give the Whitestone Dog House 5 stars and would never bring my Maltipoo Molly any where else . Thank you ,Loretta Rainey

Pa
Review №27

Whitestone Doghouse is the best. I have my dog groomed there and have boarded her there many times. Mike and Chris and their staff are fantastic! Highly recommend!

Qu
Review №28

Ive been bringing my two dogs to Whitestone Dog House for many years. Mike and Chris are great. Both of my dogs are really well taken care of. We bring them there for boarding and grooming. I have recommended them to my son and daughter and they now bring their dogs there with a similar experience.-John Quinn

Ka
Review №29

Mike is very knowledgeable and super helpful in training our dog Cici. He has a lot of really great strategies tactics and knows what he’s talking about when it comes to training dogs. We are super pleased and will continue sessions with him!

Li
Review №30

What a lovely and caring staff. Mike, the owner, has an immaculate establishment whether you are boarding or utilizing the day care or grooming services. My somewhat nervous furbaby received so much TLC during her stay at Whitestone Doghouse and she came home with a beautiful shiny coat and it was obvious that she had a week filled with fun as she came home and went right to sleep from so much play time with all of her new friends. Thanks to each and every member of the family of The Whitestone Doghouse.

Jo
Review №31

I bring my dogs there for grooming and the staff is extremely friendly and take great care of my babies. Highly recommended

Fe
Review №32

I love Whitestone Dog House! Mike was so kind and patient helping train my puppy. She enjoys going there for day care and they do a great job with her grooming.

Cr
Review №33

Our puppy stays at Whitestone Doghouse once a week and Im happy we found a daycare that Im comfortable leaving him in for the day. Cris did our pups evaluation and answered all our questions. Since then, I drop off our pup with Mike and our pup is always so excited when we get there. Mike is very helpful when we have questions about our puppys behavior and takes the time to make a recommendation. The staff is also friendly and seems happy to see and take care of the dogs. I recommend this daycare and boarding facility.

Br
Review №34

Ive boarded my dog Zeus here twice and they have been nothing but great! Very friendly, communicative and Zeus is always happy when I pick him up and tuckered out. Definitely my go to boarding place. Highly recommend, thank you guys for taking such great care.

Ca
Review №35

We started daycare at Whitestone Doghouse for our frenchie, Levi a couple of weeks ago and we’ve had nothing but great experiences here. He’s always so happy to see the staff and we’re always pleased to know our baby is in good hands. - Thank you all for taking such great care of our boy!

Je
Review №36

Everyone at Whitestone Doghouse is exceptionally awesome. My dog has been going to their daycare & grooming since she was a puppy, she loves it so much she get extremely excited just walking toward their door. The place is nice, clean and safe for dogs, 100% recommend.

S
Review №37

Great people to work with. When I first brought my dog home, they even made me a dog tag that my dog still has it was nice of them to make for him. Last few times I went I was very happy with the grooming. My dog looked and smelled fantastic he even received complements from strangers after I left. My dog is also very happy coming here and he does not make a big fuss coming in. The business is small, but they do a great job and the price is good they are also very knowledgeable and answer all questions you may have. I even bought a harness from them to replace a damaged one not only did it last longer, but it was cheaper than online. I will definitely be going back. I highly recommend them for all your dogs needs.

Ka
Review №38

Great for grooming, daycare, and training! They are very honest and genuinely want to help. They are the only people I trust to groom my dog. They always listen to what we want and he looks too adorable every single time! Mike has worked wonders with training our other dog. If it wasnt for all his help I dont know what we would do. Surely our house would be destroyed. 1000% recommend Whitestone Doghouse, definitely the best in Queens!

Jo
Review №39

Mainly just come for nail trimmings for both my dogs (a 100lb redbone coonhound and a 25lb husky pomeranian) but the service has always been exceptional and the staff are so loving and kind. Would recommend for your grooming needs

Pa
Review №40

Whitestone Doghouse has been grooming my dog who is almost 14 for over a year now and I’m so happy I found them. I couldn’t be more satisfied. The groomers are terrific, they treat her with such great care and she always comes back looking and smelling great! I’m extremely thankful to have such a reliable and professional groomer in Whitestone.

Jo
Review №41

We were in search of a groomer and are so happy we went to Whitestone Doghouse. Our cut is a little fancy and Cris and Bianca nailed it. Our girls are treated with gentleness and care from checkin to checkout. On our way out, Mike always checks if all went well. We give 🌟🌟🌟🌟🌟 to everyone at Whitestone Doghouse for their professionalism, talent and care!!!

Ed
Review №42

Love this place!!❤️Mike, Chris and the staff at Whitestone Dog House are so caring and considerate. I appreciate there professionalism.I have 2 small breed Maltese that are now very old and require special care. Mike & Chris alway make sure the groomers are gentle with them & that my dogs are comfortable.Thank you Mike & ChrisRhonda B.

Ti
Review №43

Whitestone doghouse has an amazing team of people. They truly care about your animals. The grooming is top notch and trainer is awesome my puppy has learned so much and always smells amazing as well as my older dog. The place is professional and clean and the daycare is safe and always well observed. They even have food and treats and clothes I wouldn’t go anywhere else

Au
Review №44

I brought my puppy to be boarded here for 8 days. After touring other facilities, I was immediately impressed with their cleanliness and atmosphere which helped to settle my anxiety of leaving our dog. Mike and Chris where always available to answer any questions or concerns and you can tell the staff here really loves animals. My puppy was happy and healthy when I came to pick her up which was all I could ask for.

Ma
Review №45

I have groomed my dog in many different places in the past 4.5 years and today was the first time that I was pleasantly surprised by his appearance. These groomers went above and beyond my expectations. Rachel is very sweet and caring. My dog looked and smelled absolutely wonderful and he was so happy! They even gave us a scarf and doggy goody bag on the way out!! You should really give this place a try.

Ka
Review №46

Very happy with my choice to board my dog Nacho at whitestone doghouse while we traveled. He had such a good time! The staff sent me pics and kept in touch with me so I knew he was safe and happy. And he didn’t seem “off” at all afterwards when we brought him home, which has happened in the past, so I know he was in good hands. Can’t recommend this place enough!

Tr
Review №47

My puppy loves going to doggy day care everyday! Mike, Chris, and their staff are amazing!! They are loving and caring to every animal in their care. Bianca does an amazing job grooming my puppy. I love everything about this place, highly recommend them!

Ja
Review №48

I bought my puppy harness, raincoat and some chewy treats in here for a reasonable price! Chris and Bianca were very nice and professional in helping me patiently find the right stuff for my English Bulldog puppy. Their daycare and boarding are clean too! Can’t wait for my 5 months old puppy to go to their daycare and meet new friends! I recommend this place! :)

Sa
Review №49

My son and I went to Whitestone Doghouse to take a tour before boarding my tiny yorkshire terrier Arya. Mike was wonderful, kind and patient with all of my questions. Whitestone was the place that fit Arya’s needs. She is not boarding until June, but I felt comfortable enough to board her there. Will write another review after boarding is complete. Would I recommend so far, absolutely.

La
Review №50

My dog Daisy attends daycare at the Whitestone Doghouse 3 days a week since I work nearby. I know she is in great hands as soon as I drop her off! She loves all the dogs there and the staff is very attentive. You can tell everyone there loves the dogs. Highly recommended for daycare!

Mi
Review №51

We dropped off our 1 year old mini labradoodle for 2 weeks & he was given excellent care. We received pictures & videos every couple of days & he always looked so happy. We were very happy with our experience & plan to use Whitestone Doghouse again in the future. Will also be recommending them to everyone! Thanks again for the excellent care.

Ch
Review №52

Absolutely LOVE this place! My dog comes home from being groomed and is totally relaxed. I have been to different groomers and she has always been stressed. Eddie and the staff genuinely care for the animals and it shows in their work! I would highly recommend it for both boarding and grooming as i have done both!

Ri
Review №53

Our dog Lucy was very happy when she stayed there. They handled the dogs very well. Caring and knowledgeable is how I would describe them. Definitely will bring her back.

Ne
Review №54

I gave Whitestone Doghouse 5 stars because they are willing to work with me and my dog. I work all day in the city and they are picking up and dropping him off for me so that he can have some fun during the week for two days.I can feel secure and safe for my dog at work knowing that he is in a place with reliable and responsible staff.Thank you I truly appreciate all you do for us!!!Also great groomers!!!!

La
Review №55

The groomers at Whitestone dog house took such great care of our dog. My pup is very nervous and hates to be bathed, brushed, or trimmed at home. Everyone at whitestone dog house is so calm and gentle. Monty always comes out smelling great and looking handsome. Your dog is in excellent hands with them.

Mi
Review №56

Ever since I got my dog when he was 3 months old (he’s 2 now), I’ve been taking him to Whitestone Dog House. I know Cris & Mike very well, and I seriously would never take my dog anywhere else! I never have to tell them what I want because they know my dog and know what I like. It’s really refreshing to be able to drop him off with no worry and pick him up when he’s ready! Always look fly! The entire shop is great, everyone knows what they’re doing, and at the end of the day they truly love dogs and I see that everytime I step inside! Thank you guys, I’m a customer for life!

Ch
Review №57

It was the first time boarding our 18 month old Rottie. I was afraid to leave him with just anybody. We found the Whitestone Doghouse and knew immediately this was the place for Kash. As soon as I walked in with him I knew I made the right choice. The owner knew I was nervous about leaving him and he even sent sent me videos and pictures while I was on vacation. Kash was very happy when we came to pick him up and I knew he was well taken care of. We will definitely leave him at Whitestone for our next vacation. Thank you for putting my mind at ease and taking great care of my dog.

Ch
Review №58

I have used the Whitestone Doghouse on several occasions and consider myself fortunate to have found the place.They listen to all my concerns andinstructions, My dog Bella has been under treatment for cancer over a yearnow and I want and get special attention for her. The first time there she didnt want to eat and they were concerned enough to hand feed her. (Thank you guys). And by the way, I call every day when away to get an update onhow she is and rhey are never too busy to talk.

Ma
Review №59

What can I say?? They are SO amazing.. as a first time puppy family we didn’t know who to trust with him and we truly fell into the BEST hands.. the BEST groomers, daycare trainers .. if I can give them 100 starts I would! We LOVE Whitestone Doghouse

Ma
Review №60

Mike, and Chris, the staff is caring, attentive to all our needs. Our Nikko and Diesel come back happy and excited, every time. I have a piece of mind, when I leave my dogs with you.. Diesel requires eye medication and eye drops everyday, his eyes are bright and clear when I bring him home.Guys keep it up, I am very pleased with your services. The groomers are fantastic.

DE
Review №61

Whitestone Doghouse has groomed my older Golden several times and do a wonderful job. They take extra care with him because he is older and his back legs are weak. Chris and Mike are attentive and responsive-great guys. Will be booking another appointment next week.

Sh
Review №62

The Whitestone Doghouse has the best and friendliest service in town. Prices are good and they have an environmental conscience and support local businesses. My dogs love them and so do I.

Ma
Review №63

I don’t usually post cause I’m too lazy. But after 3x of EXCELLENT service of my senior shiba inu, I feel like I must. Everyone here is always going out of their way to make things as comfortable for my grumpy, old, and anxious dog as possible. The grooming is always done on time and I just really feel like I lucked out finding this place. They do an excellent job, especially doing shedding season. They also have excellent dog food that I am switching to. Not going anywhere else!!!!!

Je
Review №64

Amazon place Definitely will recommend others to go. Took my new puppy here and she felt right at home. They are super friendly. They did a wonderful job on Lovy first hair cut and grooming

ja
Review №65

I have found Whitestone Doghouse to be the best groomers I have been too. They care about their dogs like they are their own pets. I have recommended them to several people and everyone is satisfied and happy. Please try them I know you will be happy

El
Review №66

I dealt primarily with Mike. He was remarkably patient with both me and my dog. His suggestions were excellent. He has excellent “people skills” as well as dog training skills. He makes himself clear in a polite, patient manner.So, he gets results. Highly recommend.

Me
Review №67

Let me start off by saying I have a feisty 8 pound chihuahua yorkie mix who is as codependent as can be. I was terrified of leaving him alone for a few days because when you have a pet, that’s your baby and of course you wouldn’t want to leave your baby with just anyone. From the minute I brought him in I felt so comfortable, everyone is super friendly and welcoming and I immediately felt better about having him stay there. I’ve also taken Apollo (the feisty chihuahua) here to get groomed and they’re fantastic. I couldn’t recommend Cris & Mike’s place enough, they’re exactly the people you’d want to look after your pet if you couldn’t look after them.

P
Review №68

Excellent business with great customer service. They have an amazing selection of raw food, snacks and treats with a knowledgeable staff who truly loves dogs. Haven’t boarded my dog there yet but every time I drop by, the place looks spotless and all the pups look very happy.

Le
Review №69

I have a senior male dog with IVDD and a pup.IVDD is a very sensitive and delicate back issue and my dog can be aggressive due to this. When I tell you these people running and working the shop are AMAZING, KIND, and ACCOMMODATING. Wow. 5 stars isn’t enough. Thank you so much. My dogs smell amazing and I am so sorry for the crazy morning they gave you at your shop. I never thought I could get my old man groomed but you guys really moved my fiancé and me. may the universe bless this shop.

Je
Review №70

The dog grooming team at Whitestone Doghouse are one of the best in the borough. I adopted a 4 yr old maltese last year who has severe separation anxiety. They are so affectionate with my fur baby, they take there time to lessen his stress levels. looks amazing and is well kept. We used the local petco in the passed he refuse to go inside and would cry/shiver. Now he is just the most happiest playful dog both before and after each appointment with Whitestone Doghouse. Recently moved about 23 miles away and will still continue to bring my little guy here.

Je
Review №71

These guys and their team are awesome!!! My Louie had a great vacation with them and he came home well groomed, clean, happy and tired. I highly recommend. Thanks guys for taking such good care of my little guy

Xu
Review №72

Whitestone doghouse is extraordinary! Superb and clean, plus the staff are listening, discussing in details with our dog grooming requirements. We love to bring our dog back to this facility! It is reliable, responsible, responsive and their grooming skills are state-of-the-art!

Ta
Review №73

Everyone at here is absolutely amazing. Their groomer to the owners. Our puppy loves every trip here from doggie daycare at least 3 times a week to his monthly grooming!!! If you’re looking for a place that really cares not only about their work but the services they provide. THIS IS THE PLACE

De
Review №74

Weve been taking our two fur babies here for their last four groomings. The staff here has done a wonderful job. Our dogs seem to like it and always leave very happy.

Je
Review №75

First full groom for my yorkie puppies here. Bianca is skilled, friendly and knowlegable (and patient with me!). She was able to groom to pictures I provided and totally nailed it. This is our place now. :) My pups were happy when I picked them up, not at all stressed so I know they were well taken of. Before and after pics provided.

We
Review №76

I love taking my dog to Whitestone Doghouse, they are so attentive and actually care about your pet. I had concerns about taking my dog to a new groomer because he had been abused by his previous groomer and he always has anxiety the moment he realizes I am going to leave him somewhere alone, but I know he is safe in their hands and he always comes home looking beautiful.

Sa
Review №77

First time bringing my wired hair fox terrier, Trixie here. Shes a nervous dog. But Bianca was great with her. Trixie came out BEAUTIFUL!!! Highly recommend.

je
Review №78

I have been sending my now 5 yr old Pomsky since he was a puppy, even before the new owners took over. I was nervous at first but, quickly got over it once I saw how handsome my boy looked and how happy he was. Because he is double coated, I like the fact that they take their time with him and take breaks in between as to not stress him out. I can drop him off at my scheduled time and he is there as long as it takes. Its like hes having his own spa day. They dont rush. I will continue to take him there as long as I can and so should you.

Li
Review №79

I was able to get the first appointment and my puppy was done in 1 1/2 hours. Was very pleased with the attention and security they gave him when we walked in. This was the second time My Cooper was serviced by them and I was very pleased with their work. . Would use them again

La
Review №80

I will never ever go to whitestone grooming ever again and I would never let anyone else I know go there. I brought my dog in for a haircut yesterday he was perfectly fine, walking and running around. When I picked him up he couldn’t even put his back left paw down. I took him to the ER right away and they said he was probably dropped or fell on the table at the groomers and his knee cap is now out of place and he needs surgery. I called back to see what happened and they denied everything, no accountability no remorse. We asked for a video to see what happened and they apparently “don’t have”. I will find out what happened and everyone please be careful before bringing in your pet. Now my poor baby has to go to the vet tomorrow and I have to pray that surgery will fix the mistake they made. If I could give 0 stars I would.

De
Review №81

We searched far and wide to find Whitestone doghouse. We were nervous to board our Rosie but from the moment we entered everyone made us feel comfortable. They truly love animals. I highly recommend

M
Review №82

Whitestone Dog House is amazing!!! Rachel has been grooming our Chloe for seven years now! Always get compliments! New owners are amazing & Very welcoming ! Wouldn’t go anywhere else! 😊

An
Review №83

Whitestone Dog House is best! They took great care of Havanese. Aways looks great after a grooming

Le
Review №84

The team is terrific. I bring my dog for both grooming and daycare. My dog loves it there and runs to see her friends as soon as she sees the door. I recommend checking it out!

Sh
Review №85

I loved the way my Pup looked coming out of the groomer. They did such a beautiful Job. Her hair grew in so nicely. They did just what i asked them to do. They were quick she was only with them for about 2 hrs and they called me when she was ready.

jo
Review №86

Glad that I found a place where my dog is safe and happy. Smells really good and clean. I left my pup there this Memorial Day weekend and I couldn’t of had a better experience. My boy champ didn’t want to leave, I’ll be sure to go back to board my dog for Labor Day weekend!

Bo
Review №87

Take my dog there every time I need to travel or get groomed. Dropped her off today and she ran right in and didnt even look back, thats how I know she is in great hands and well taken care of she loves it there. Top notch service and great prices!

Fl
Review №88

Buddy had a wonderful bath and spa treatment this month.He is a 12 year old beagle-terrier and was treated with so much TLC.Special attention was given because of his “anxieties”.We both appreciated the professional, pleasant interactions!And he smells so good !!!

Je
Review №89

Love these guys! Had renovations done and had to board my pets and the price was very reasonable!. The staff took excellent care of my cats and made sure that they were comfortable and fed. If you are looking for a place to board your pets, this is place! Thanks guys!

Ja
Review №90

First time client. Staff were so friendly and my doggie came out happier than when she went in. Amazing customer service and reasonable prices. Definitely recommend bringing your furry baby here!

Na
Review №91

Was referred to Whitestone by my dogs boarder who wasn’t available at the time. Will definitely recommend service with these guys. They took care of my baby with boarding. Great service..

Ga
Review №92

Very nice store. Good customer service and fun people. Will come back again. Best grooming ever. Mocha

Ma
Review №93

My Shepard/Norwegian elkhound mix is welcomed and treated as if she were a personal member of the Whitestone Doghouse family! From grooming to training to boarding, I couldn’t ask for better care!!

lu
Review №94

Took my pensioner Chihuahua​ here, and they did a great job on him. I also loved the surprised they left on him. Will come here again and again! UPDATE: Beware the guy that owns the place. His head is so far up his rear drive.

An
Review №95

Rachael does a great job and seems to be very kind to the dogs. I myself do not have a pet of many of my pet friends are brought to you, I often buy them gift certificated as gifts (like 4 - 6/year) and wish that they were nicer looking. They are after all gifts,

Ra
Review №96

Mike before I took them there, he explained everything to me.Excellent service,first time their.I have an older dog and young one.They told me to come early this way the older one doesn’t get stressed.When they were done both came out happy,so that made me happy too.

Ka
Review №97

My dog loves it here. It can be pricey but very much worth it. They take really great care of my fur baby.

Je
Review №98

When I picked Ethel Mae up she looked beautiful! She was groomed exactly as I had requested.Michael noticed a severe problem with her breathing as soon as I brought her in. He strongly suggested that I bring her to her vet ASAP. I did. Unfortunately it was an existing chronic condition that could not be treated.I thank him for being so concerned about her health.

Ga
Review №99

This shop is really awesome. The grooming is consistently well done. The pet loving staff is so welcoming and knowledgeable. Love this for my Lola, only the best!

Lu
Review №100

For my dog this was her first groomer experience. They did a great job, great products and beautiful coat after.Her teeth too were cleaned and with fresh breath.

St
Review №101

I had my mini golden doodle groomed by Bianca and Chris and they are great groomers. I will continue getting my dog groomed there. They are patient and caring.

Je
Review №102

Excellent for boarding and grooming. New owners are enthusiastic and dedicated. Great staff. Was very comfortable leaving my two older dogs in their care.

JJ
Review №103

Wish they told me my to bring my dogs’s distemper, rabbies and bordetella vaccines before I drove half an hour to the store during rush hours. The front desk is also having a rude attitude for new customers. Don’t recommend going here for grooming

Jo
Review №104

These guys are good. I left my dog there for 3 weeks to go to Europe and when I picked her up she was totally normal like I just went away for 5 minutes. The previous year I left her for 3 weeks at Waggers in Bayside, and she had lost 20% of her body weight, had her tail bitten, and was frantic.

mi
Review №105

The staff at Whitestone Doghouse are professional and friendly. They always took great care of our dogs Max and Ginger when I left them there to stay for a few days while I was out of town.

An
Review №106

Used to live across the street and take my black lab here for boarding. Will never go here again after I picked up my pitbull from boarding and he was drugged. He could barely stand up and when I asked what was wrong with him the owner gave me half a pink pill and said it was “left over”. I’m not sure if he confused dogs and gave mine medication unauthorized by me or if he took it upon himself to just sedate my dog but beware of this place! My neighbor told me after she heard my complaints that she stopped using this place after she saw the owner hitting her dog (also a pitbull) with a pole on the camera upstairs from kennel. Apparently he is scared of Pitbulls.

Al
Review №107

Been going here since my dog was a pup. Now hes 4 and his little bro is one. They both get groomed here and come out looking and smelling great. Would recommend.

Ei
Review №108

Love this grooming place they take good care of my dog. Prices have gone up a bit but worth it ensuring my dog is well taken care of.

ga
Review №109

Hands down down the best place to leave my husky for boarding they take care of my baby like if Zeus is there dog the amazing part is the treatment and environment for my buddy he loves coming back and I love leaving him here the comfort of having a safe place for him to stay while I’m way 🙏

Hi
Review №110

We have been going to you guys for about 10 years and lately you have been rude over the phone telling us we dont have an appointment when we call and confirm our appointments. Screaming at us over the phone telling us we are liars that we have no appointment scheduled. It’s ridiculous how the last few times you guys have serviced us with attitude and rudeness. You guys have lost a customer over the way you treat people. We own a business ourselves and never treat a client the way you guys have. I hope you guys learn how to speak to people. Like I previously stated we have been going to this establishment for years and have never been treated how we have the last few times.

ta
Review №111

They do a a great job. Nick looks so handsome after his summer “hair” cut.They are very pleasant and accommodating.I used to go to Petco but they are horrible there.

Ke
Review №112

Both Chris and Mike go above and beyond to make sure you feel comfortable leaving your dog with them. Astrid is always excited when we pull up and acts like I’m a stranger once inside. : ).

Iv
Review №113

The staff is very friendly. My puppy Redi is loved by everyone there. Her grooming is always to my satisfaction. I highly recommend this place.

Ly
Review №114

We usually take our Pomeranian and our Maltese to this shop and mostly we inrteract with the owners daughter and ( or ) employees.This morning I dropped our two little guys for grooming and interact with the owner, professional and made me feel confident that my frogs would be taken good care of.I picked them up at 3:30pm and very satisfied with service, strongly suggest to call ahead of time as they are busy because of good service.Thank you from Maltese (Caesar ) Pereira Chan& Pomeranian ( Simba) Pereira Chan

St
Review №115

I use these folks for kennel services and bathing about returning home for my male German Shepherd. They remember me, they remember my dog and his needs, and my dog is excited to go there and happy when he comes home. What more could I ask.

An
Review №116

The owner Mike was accommodating on such short notice. The staff was professional and friendly . I highly recommend Whitestone Doghouse for all your pet care . Super clean, professional and friendly !

Jo
Review №117

Took my Dalmatian to Whitestone doghouse for boarding and had an excellent experience. Staff was great made the overall experience easier thanx!

Jo
Review №118

Professional and quick! Friendly staff that cares personally for your pet. Their grooming staff is bar none.

An
Review №119

My Goldendoodle puppy Carl is expertly groomed by the staff every time I take him in. They listen to my questions and offer suggestions. I am so pleased with the service I receive.

An
Review №120

Whitestone Doghouse is one of the best places i have taken my two dogs. Would highly recommend to anyone looking for a groomer, boarder or daycare!

Ad
Review №121

Awesome. The best. Clean. Very considerate. Very patient. They take care of you dog. I never have to worry about my one little dog and one big dog. They both love going their.

Em
Review №122

The best daycare/training/dog walking/& grooming! Don’t know what I would do without the staff. So caring & loving. Would recommend to any pet owner. 🤍

ma
Review №123

I have had my Emmie here several times and tried others these Guys are the best! Highly recomended , Thanks for taken such good care of my Dog.

Vi
Review №124

We love the Whitestone Doghouse and more importantly, so does our dog Elsa. The best place for grooming, and daycare! A huge thumbs up!!!

Ma
Review №125

Mike and Chris do a great job caring for the dogs. Their grooming is also great. I would highly recommend Whitestone Doghouse!

ka
Review №126

They are great! My dog is so happy spending the day there. Everyone is so friendly and treats my pup so well.

Hi
Review №127

The fact that you guys honestly take no responsibility for talking to people so rudely is beyond me. You really sat there and decided to blame screaming at my sister over the phone on it being loud in the area which is a blatant lie. For a while you guys have even been rude to our dad and thats one thing I won’t allow. He missed one appointment on miscommunication on your end telling him a different time for his appointment. The worst part you guys are rude and take no accountability for the way you speak to people. All the best

Ge
Review №128

Mike and Chi’s and the staff at Whitestone Doghouse really care about the dogs .They understand the needs of each individual pet and do great job in making it a satisfying experience for the pet and the owners

Ro
Review №129

They are the best grooming and place to board your pets wouldn’t go to anyone els my dogs live to go there they get so excited when we approach the place thank you Whitestone doghouse def would recomand

Is
Review №130

My puppy came out of her grooming appointment unrecognizable (IN THE BEST WAY). She had gotten groomed elsewhere in the past and I was never as blown away as I was with her grooming from Whitestone! I felt very at ease that she was in good hands. Will definitely be returning!

Ce
Review №131

This place is the place were you want to take your beloved dog and not worry if he/she if ok. They are awesome. Very helpful in giving advise and the service is the best of the best.

NY
Review №132

This is the only place my nervous Boxer liked. Sadly he passed away. But I’m sure our new addition “Nera” likes the spot also. Staff is very friendly, and professional. I would highly recommend.

en
Review №133

My favorite grooming spot in the area! The staff is very friendly and great with communication… they treat the pups as their own and send them home happy and looking their best! I took my 3 there at the same time and was told it might take till closing but they were all done by 2pm! We will definitely be back and u can consider us ur new regulars for sure!

Ma
Review №134

They have successfully put into place the new guidelines to reopen this business safely. As always, professional and friendly service was provided. Additionally, they offer very reasonable rates, which is always a plus. Really love this place, and you will too!

In
Review №135

They are very professional and do a good job grooming my little Yorkie, Sasha

An
Review №136

Our boy Jocco went there loves it there. Great service. Super clean. Nice people to do business with. I trust them with my little guy so thats saying alot.

Gi
Review №137

My dog is very nervous and they take such good care of her. The place is immaculate. Great groomer

El
Review №138

Excellent service. My dog has been groomed there and also boarded there. The best staff! Highly recommend!

Da
Review №139

Mike and Cris owners of Whitestone Doghouse really know the dog business. They made Gigi, our Maltese, look beautiful.

Pa
Review №140

My Lucky stayed with you for 10 days and he looked fantastic when I picked him up. Hoping to have him stay this November.

Gr
Review №141

Was very happy leaving my dog.They are really good. Would definitely recommend.

Ja
Review №142

My dog loves it here and the staff is attentive and caring. It’s very clear how much they love dogs.

Le
Review №143

The staff are always willing to work with my special requests and time schedule. My baby loves Rachel and he looks like a movie star when hes done...

Yi
Review №144

Mike and Cris was super helpful and gave us a lot of advice on training! We love them!

Je
Review №145

Love this place as well as the staff. They became a second home for my dog. Even though we moved away we still keep in touch.

Jh
Review №146

Love it, my dog always looks amazing every time I take here there. She is not scare at the place and that tell me that they treat her good there.

Jo
Review №147

I had the awesome experience of taking my poodle mr.pickles here and everything was exceptional from customer service to the haircut on my little guy, Ill be sure to come back time and time again. A+

la
Review №148

We love coming to Whitestone doghouse. My dog is comfortable and she gets very cute cut.

me
Review №149

I am so happy I have such a wonderful place to bring my Maddie and Mia. I know they are safe and well taken care off. All staff are wonderful.

Al
Review №150

Rachel is a very talented groomer! My dog loves her! She makes him look sooo cute!

Vi
Review №151

I love this place ,they are very nice and helpful. The young lady who bathed my 2 cats was a sweetheart and I definitely recommend this place

So
Review №152

My boy suffers from anxiety and seizures and Chris was so good with him, and me 🥹 His patience and mannerisms with my dog was above par. They really care about our pets and that is what will keep me going back.

jo
Review №153

Brought my two small Yorkies in for grooming and they came out great, even though one is a biter. The staff listened to my requests and it showed.

El
Review №154

They take great care of my dog, Tucker, and are great to work with. I drive over an hour each way to bring Tucker there!

No
Review №155

Great team. They really care about the dogs and are gentle with my senior mini schnauzer.

Ch
Review №156

This is where I bring my beloved Maltipoo when I visit my Mom in Whitestone. I am confident that they treat her with love and care.

Pa
Review №157

First puppy grooming done. Of course my little man looked adorable. Cut just like requested.

Ma
Review №158

THIS PLACE WAS AMAZING! Cant say enough good words about this business! I highly recommend it. Thank you Chris (one of the groomers)

Ma
Review №159

Everyone is so kind, understanding and very loving and professional with our animals. Thank you soooo much

Ka
Review №160

Efficient; helpful; took good care of my pup for grooming

Er
Review №161

Mike is the best! Youll find nothing but down to earth and excellent service here.

Da
Review №162

The lady who does the grooming was very nice and accommodating

St
Review №163

Great spot my dog Buddy is treated like a king!

Mi
Review №164

My dog always gets out cleans and theyre so nice I recommend this groomers

Ro
Review №165

This is our go to place for boarding our dogs. Great staff and our dogs are comfortable here.

Al
Review №166

Very professionalI am very satisfied customer.Thank you guys for giving my pup nice haircut.

Ch
Review №167

Best place to bring your dog! The whole team is great.

Sh
Review №168

Rudest guy ever! Whoever he is. Will never go there again or send anyone there! Left with both my dogs and went somewhere else.

Gu
Review №169

Facility clean and sanitized with disinfectant. Staff polite and professional. Price for service fair.

Le
Review №170

Great attention and service.loced my cocker spaniels cut and groom.

Ka
Review №171

They are wonderful and caring. They pay attention to detail and listen to what you want and need for your fur baby

He
Review №172

My 10 year old Boston Terrier was well taken of Honest trustworthy staff

Da
Review №173

Candie looked exactly the way I asked.They were very professional and treated her perfectThank you

ca
Review №174

Its a wonderful neighborhood pet store that i can trust and know my dog is receiving wonderful care

Ma
Review №175

I have a sick dog and they take great care in grooming

Th
Review №176

Very accommodating. My dog always looks beautiful after her day of beauty.

So
Review №177

Hi Whitestone Doghouse is a great business. I was visiting from California and they took great care of my puppy while I was here. I highly recommend them.

Mi
Review №178

Mike is great. Clean and very friendly. This is my goto place for my pup.

A
Review №179

I like this place, friendly staff, they take good care of the pets.

As
Review №180

We will be returning! They are super professional and sweet. Thank you!

Pa
Review №181

They are caring and compassionate.The employees love the animals and their job.

jo
Review №182

They are there when you need them. Great workers. They will be my only place from now on. Thanks group.👍🏻

Le
Review №183

I look like a movie star after Rachel grooms me.

ma
Review №184

Always a great experience. CHRIS s service is amazing and I love the effort

ro
Review №185

Delighted with my shih tzu (Shayna) grooming. Did exactly what I requested

Li
Review №186

Hi this is the only place in the area that knows how to groom a husky. My dog is a rescue and required tons of patience as he is over all fearful. They treated him with tons of TLC and did an excellent job removing layers of fur some even matted.

El
Review №187

Mike and Cris and the whole staff- LOVE U GUYS!! My dog Gus- always gets best cut- and comes back so happy!! Thank U- dog owners - should have your dog groomed with this great place!! Totally professional- Elliot

Ni
Review №188

My pup loves it here 😻

Pe
Review №189

Love the grooming at Whitestone Doghouse! The groomer is really kind and patient with my shy dog. My toy poodle always looks perfect leaving.

Ke
Review №190

Took my dog there recently,did a nice job,sadly my beloved dog past away lil over a month ago

Jo
Review №191

Beautiful doggie cut. All the employees were very good.

An
Review №192

An Amazing experience, clean and great service, my pup loved it! Thank you !

S
Review №193

I have been relying on Whitestone Doghouse for over a decade to care for my 3 dogs when I travel. They are a family owned company which I love. They really care for pets and ensure that the dogs are happy while in their care. Eddie, Rachel, and the team are really nice and are responsive to my pets needs. However I have not been there since the new owners took over... hopefully theyre just as great.

Na
Review №194

Professional, clean environment where I felt safe and comfortable having my dog groomed. I had to make a rather last minute change to my appointment the day before and they were very accommodating. My schnauzer was groomed perfectly! I would highly recommend.

El
Review №195

Great Spot for Grooming Boarding and Training highly recommend....

No
Review №196

Love this place!! My dog Chloe has boarded many times here and the staff and owner are fantastic. You can tell they are passionate about animals. Chloe came home after grooming and they did a beautiful job also they gave us a cute sweater for her and a matching ribbon in her hair. They absolutely put 100 percent into everything they do! This is my number 1 place for groom and board! Chloe will be boarding again when we are away and its nice to know and eases the mind that my little fur baby will be taken care of by compassionate and loving staff. thank you to the owners and staff at Whitestone pet groom and board you all are fantastic!! I have tried different groomers also I have tried ( before finding you) another place for boarding nothing compares to you all!! Great prices!

Co
Review №197

I would trust no one else but Whitestone Dog house with our Athena.

al
Review №198

Everyone that woks here is so friendly ! My dog absolutely loves going to get groomed. When arriving, who every is checking us in always greets my pup as if he is their own. I know my fur baby is in the best hands when I bring him to Whitestone Doghouse !

Ge
Review №199

Good service Max come out clean and happy.

Information
185 Photos
199 Comments
4.9 Rating
  • Address:12-49 150th St, Whitestone, NY 11357, United States
  • Site:http://www.whitestonedoghouse.com/
  • Phone:+1 718-767-7445
Categories
  • Dog day care center
  • Dog trainer
  • Dog walker
  • Pet boarding service
Service options
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Similar organizations