Pets Alive WNY Cat Adoption Center

I cannot tell you how much I am thankful for this place. I adopted two kittens from 10 Lives Club only for them to pass away a week later. 10 Lives then tried to blame it on us (my roommate and I) that they got sick, not them for no doing texting when they brought them up from the southern states. The vet told us the incubation period and there is no way we gave it to them since we have no other pets in our apartment prior.After mourning my children I went looking. No place wanted us as the virus can stay in our home for a year. Then comes Pets Alive. Not only was every person friendly, they knew of similar situations people have been put in and were very understanding. Roxie answered any questions I had and made me feel so much better knowing I did everything I could for my kittens before they passed.This place allowed me and my roommate to adopt even knowing our story, explaining an older cat (a year or older) who has all their shots would be completely fine. Weve had our Georgiana for almost a year now and shes the best cat I could hope for. They handle all their cats and socialize with them daily. They do fantastic work and I cannot recommend them enough.I know this is a long post but I wanted to inform people to do research on their cat shelters and get to know who handles the cats. This place is serious with their interview process because they care so much and dont allow adoptions if they feel like the cat will not have a great home. I respect that considering they could have said no to us but they knew wed do anything for our cat. These animals mean so much more to them.

I cannot say enough good things about this place! They are the most compassionate, wholesome, and honest group of people who truly care about animals. We adopted our orange tabby in April and we couldnt be happier with our experience with Pets Alive! 10/10!🐾 *They are also always accepting donations of Friskies wet food!

I dont understand the terrible reviews. This place sets cats up for success, not failure. And they want to be sure the adopter is vetted properly, most people think cats are some easy animal to own who dont require much care. This is the furthest thing from the truth, and they are super up front about that! They also are openly honest about cats personalities and temperaments. Which is so much appreciated, why cause the potential for stress on cats and unsuccessful adoptions? I went twice before adopting my baby. They were friendly, knowledgeable and thorough the whole time. We have plans to adopt more in the future, and would gladly use pets alive.

My daughter fell in love with a cat this past weekend while we were donating food. We applied to adopt him and were initially told we were approved but when we showed up to take him home they denied us because we told them we don’t typically give canned food. Not that it was off the table just that it’s not typical for us. There was no discussion it was an automatic decline and my daughter was devastated. I was so sad for her and the cat. I have owned cats for over 20 years and worked in the vet industry for over 6 years. I am appalled that they didn’t trust us and left my daughter crying

We adopted our cat from this organization. They have a ton of healthily happy cats that need a good home. They were a pleasure to work with. Im unbelievably happy with my new family member, who now has a furever home with me. ~Thank you!

Privately run, non profit feline rescue group. Wonderful, caring volunteers. Weve had our kitty for a few months. She has made a wonderful addition to our home!

Awesome place. They gave spot on advice on how to make our cat adjust to our home. Weve had our cat for six years now.

All the staff members are super friendly and knowledgeable. They truly helped us out with all our questions. They were up front with info on the cats and how each one behaved. They helped us adopt the right cat for us! They do so much for the cats and truly care about them. They just want the cats to go to a loving home! I couldn’t be happier to say that I adopted my cat from Pets Alive WNY. Highly recommend if you are looking to adopt, please come here!!

This is a really nice place for adopting cats. The facility is great. The staff are all helpful and friendly. You can tell they care about the animals. I believe they also accept donations to help out. They care about who is adopting as well which is appreciated. I felt like they were knowledgeable and wanted to participate in helping us find cats that were a good fit for us and our home.

I had to surrender my cat 2 years ago due to unforseen circumstances. I was told at time of adoption to return to shelter if any issue arose. My cat became ill I took her to a vet near my home but they wanted 400 for blood work after I gave them 235 to just be seen in emergency. They gave her some treatments and she still wasnt better much so I had to surrender broke my heart. Now I am in a new home in safe stable senior complex and wanted a new cat but lo and behold when I applied I got rejected so with a few sources I found out Pets Alive blacklisted me from any adoption ever again. This is a despicable thing they did to me. I am fully capable now of caring for a cat! And always have been a responsible pet owner. I lost my husband unexpectedly when this issue arose. So Beware if you have to do a surrender they will put you on blacklist for any future adoptions any place.

Awesome place. We went there for a bonded pair of kittens and found our 2 babies. The staff was helpful and did a meticulous job with their paperwork. When we went for their first vet visit we found everything in order including the microchips. We will be donating to this place.

I adopted twins for my mom 2 years ago. Best cats Ive ever known. I had such a great experience I decided to volunteer inve a week to help

Horrible honestly. After send an email for adopt a cat, they told us is too many people apply at the same time, so they are not process our application. its rediculous that they dont even want to do the research on me and turn me down. I have vet who can guarantee me before I have a cat. and I am ready for all the supply for a cat. but they give me feel they dont even want to consider about me. Being that I was never provided why I was denied I feel as though it was racially charged. Shame on all of you if that is true. That the color of my skin and my attire can determine my eligibility for a kitten.

I got a beautiful little boy here. They take amazing care of their animals and they know them well. I would highly recommend adopting from here.

I found a cat on Pet Finder that I was interested in adopting, submitted an application, and was given an appointment to meet the animal. I fully intended on adopting the cat and drove from Rochester (1.5 hours). The volunteer “Roxie” immediately began verbally accosting me over the food I feed my current cats and referred to it as “crack” multiple times during the encounter. I told her that I appreciated the information regarding pet nutrition and would be willing to maintain the cat on their choice of food and transition my other animals to the food. She told me to do that, and come back another day after knowing I had driven that far to meet him. It is disheartening to see rescues and shelters bursting at the seams, and a potential adopter who commuted 1.5 hours was turned away even after agreeing to meeting their terms. I hope this woman does not speak so unprofessionally and condescending towards other potential adopters. I was even prepared to give a $100 donation on top of the cat’s adoption fee. But I left empty handed and hopefully an adopter who is good enough for this rescue comes along to adopt that very sweet cat.

I recently adopted a sweet, happy and well socialized 6 month old kitten from Pets Alive WNY. The staff was friendly and compassionate. As soon as we got home, the kitty made himself right at home. He is very trusting and not at all shy which makes it clear that he was treated with love and attention while he was in their care. I definitely recommend adopting from here!

Staff is incredibly caring and knowledgeable. Shelter is extremely clean. A great organization!!

We went in looking to adopt a kitten and we ended up adopting an older cat. The staff was friendly and helped us make our decision but ultimately left it up to us. The process was simple and quick but they answered all of our questions and gave us all of her records for every shot shes ever received. Even though there was an adoption fee which we expected it was so worth it considering the cat came spayed and was up to date on everything and we knew exactly what we were getting in to. So happy we found our forever cat and I would recommend anyone who is looking to adopt a pet to consider at least coming to this place and looking.

I had the worst experience trying to adopt from this place. When we first walked in, the staff insisted we fill out an application to see if we are even able to adopt a cat. Okay, fine, no problem. We filled out the application. Then, we were interrogated about what pet food we would use, if we had owned a cat before, do we have other pets, what kind of environment we would have for the cats. When asked about what food was recommended or if the staff had any advice about what the environment should be like, was rudely told that we should come back when we were better prepared to have a cat. We have owned pets (dogs and cats) for years, are always responsible, always take them to their check ups, vaccinate and love them dearly, so were shocked and taken off guard by the hostility shown to us. Meanwhile, my kids had fallen in love with 2 cats. Was told we had to wait until they reviewed our application and checked references. Asked about what references they would check and was told they would call our vet to see if we would be good pet owners. What if this was our first pet? Do they instantly deny people who have never owned a pet before? Surprised that it was this difficult to adopt, we went home.2 days later, got an email saying we were approved. Great. Went back and were again interrogated about what supplies we had, what food we were going to get, etc... I said we would get whatever supplies were needed that day and asked what food the cats had been given or what was recommended, and was never given a straight answer, just not Friskies and that they ordered their cat food and it couldnt be found in the store. Very judgmental and unhelpful. Then the manager said she would have to ask the foster mother of the cats if we were acceptable enough to adopt the cats and told us that we have to leave and come back. My kids were expecting to be able to adopt the cats and having the manager rudely interrogate and berate me in front of my children made them cry there and all the way home. It was awful. I will not be going back. I would recommend that the staff of this center (especially the manager) communicate better, be kinder, more helpful and less judgmental to people just trying to adopt a cat to love and take care of.

This place actually helps animals in need its only place i found to surrender kittens i found there amazing if you can donate there always packed and always need donations an volunteers im so thankful for what they do and grateful they helped me to find the kittens I found homes and get them fixed n shots ! Roxey is a Saint she an her volunteers chris an every one else thank you for everything you do!!

Friendly staff, adorable cats, and a quick and easy adoption process! Would recommend this rescue to anyone looking for a new cat! The staff there is also extremely knowledgeable about cats and how to raise them and keep them healthy! They showed us spreadsheets on different cat foods and the benefits and downsides to each, recommended vendors and products for wet food, dry food, and kitty litter, and gave us a wealth of information on the temperaments and likes and dislikes of each of the cats we were considering. They made us confident not only that we were adopting the right cat for us, but also that we could care for him adequately and keep him healthy. Beyond satisfied with Pets Alive!

I had occasion 2 days ago to visit this wonderful facility and adopt a beautiful domestic short hair kitten called Gretel (since renamed Becky). The facility is very well maintained and the staff is excellent and caring. Becky was in excellent condition and it was apparent she was loved and well cared for. You couldnt do better than this rescue shelter.

Horrible honestly. I had filled an application in hopes of getting a kitten and providing a home to an animal in need. I have a family of children all over the age of 16, a home, income and experience with cats as well as a vet. I was denied after I was told all I needed was to provide vet information. I wanted to know the reason that I was denied but I was only told that over a 100 people applied for the same cat as if that’s my business or what I was asking all I wanted was a cat. Being that I was never provided why I was denied I feel as though it was racially charged. Shame on all of you if that is true. That the color of my skin and my attire can determine my eligibility for a kitten.

There is a lack of communication between members. The prices are all over the place. The manager has an attitude and was extremely rude. All of there cats seem to be required to go in pairs.

Staff is extremely helpful and knowledgeable about all the Cats and Kittens. The little guy we got could not be sweeter. If you are looking for a cat, you cant go wrong here.

Very prejudice i went a hour away to get a kitty , they said i had to hold her until after she gets shots and is spayed & instead of paying the hold fee i pay for her all at once & a week later i get a rude email saying i can’t get her bc i won’t return her to get spayed first that’s not true and second i was patiently waiting until after all her shots and after she get spayed.. i personally will never come back here again. Very unprofessional.

Amazing to work with. I filled out an application online for a doggie. We ended up adopting her and bringing her home Sat a.m. Everything was flawless and there was no stress. Lindsay was amazing to work with as was the foster parents. :)

Friendly all volunteer staff. We went for a kitten and left with two. We filled out the application online and came to the shelter the following week. Everything went very smoothly and our kittens are wonderful.

I came to petsalivewny to adopt a cat. I was invited to sit in the apartment, a large area where multiple cats of same age live. I sat down and a big cat, Carter, jumped on my lap and marked me and purred. I told staff Id take him. This apartment arrangement allowed me to see cats cohabiting, so I adopted a 2nd cat, whod been there a while, but at that moment wanted nothing to do with me. We are enjoying life and I cant thank this shelter enough for getting the cats socialized for adoption.😻

Best rescue Ive ever dealt with. They care about each animal they rescue & communicating with them is easy. Although they are all volunteers, the response time is fast. I would highly recommend Pets Alive WNY.

What a beautiful adoption center! The people are so caring and attentive. The animals are clean and well cared for. Nothing dirty or soiled. All the cats are beautiful and I would have adopted them all!!❤❤

Great crew of people who love cats and work very hard taking care of the cats and kittens . These cats are looking for a forever home stop in and take a look you may just walk out with a new family member .

The volunteers there are so rude, with no patience, and dont care about whether the cats could be adopted. No wonder so many cats havent been adopted even though they are lovely.

This place makes you spayed and neutered your other animals in your house before you can adopt one of their animals. I DO NOT recommend this place to get pets from.

Contacted in December to adopt a cat left voicemail as well as filled out application it’s almost February. I hope someone else got that poor kitty and she’s not still waiting for her forever home.

Adopted our new family member in November. Very caring and helpful people. Recommended the best cat that fit what I was looking for. Highly recommend going there!

Definitely would recommend! They have an amazing staff who care so much about these animals. They have you fill out an application and recommend certain pets for you specifically. They want you and them to be happy.

I went to look for a kitten friend for me cat whos long time companion passed away. We ended up leaving with 2 who stole our heart.

This place is amazing for everything they do for the rescued animals. Thank you so much!

Dog received his forever home thanks to Pets Alive he is a 7 year old shepherd rottweiler. Love this guy.

This is the best animal shelter!! All the volunteers are incredible!! Each and every animal is treated like they are family!

Assisted me with medical care for a stray cat that was newly adopted, very thankful for their help and services they offer!

The women who work here are very kind and helpful, and the kittens here are to die for. Best place in the area by far.

How can anyone leave a bad review everyday these cat are feed and loved thank God for all your help and God Bless.

Great people who care. Wonderful place to adopt a healthy pet

This animal rescue is the best it cares for the animals and helps no matter what Ive had good experience with them they are the best

They are a fantastic organization they helped me out big time very caring and loving

They really care for the animals and they dont put them down cuz they havent found there home yet! Keep up rhe awesome work$

These people care very much for the wellbeing of these animals . Was very impressed. Only wish they had a bigger building.

They take good care of the cats, and inform you before you adopt about what to expect

Great shelter!!! Lot of awesome cats and kittens

Wonderful place to adopt a pet. Always looking for volunteers and donations of food, litter, bleach, pet toys

Good place for information about dog and cats. Rescue animals well cared for.

Great people very friendly. Make you feel welcome!

Well It does take long to make a appointment to get one also the best place I went to

Outside appears a little shabby but that seems to be because the focus is on caring for the cats inside.

Great place, Maria was very helpful and accommodating now we have a great addition to our family

Awesome group of sweet and caring souls. They gave my 10 year old the best adoption experience, and because of their advice and help, he got the best kitty for him-- :)

Adopted My Best Girl Maggie the cat here, really cool people

Great people doing great things for animals LETS SUPPORT THEM!!

Dont get me wrong, most of the people working there were incredibly nice except for one lady- I think her name was Roxy. Were new to owning a pet and we wanted to get some more insight on the cats and which ones would be a good match with us so we talked to most, if not all of the volunteers during our stay. Mostly everyone was incredibly friendly and they all gave us good advice when we asked. But this one lady got really weird- she told us that getting another cat would conflict with the 8 year old cat that our friend has been talking about giving us (who is super chill, super good with other pets, literally no issues whatsoever). Then she started trying to cause issues over the fact that i had put that i would let the cat outdoors on the application, which i explained afterwards was a misunderstanding. (Im willing to clicker train, harness train, and take an overly-high-energy cat for walks, not let them roam free in the way of danger) Everyone else was being super nice though, so we brushed it off and continued looking at the cats until we found a kitten that we absolutely fell in love with. We went back to the main room excited and eager to take in the newest member of our family, when we were told that somehow we had been denied. Turns out that the staff we initially were talking to approved us, but the lady who was acting weird went back and denied us afterwards without saying anything. We asked her why, told her were willing to change anything at all because were new to owning pets and of course we dont know everything, and her response was to shout in our faces that were inconsistent and we dont know what we want. Im sorry, but whether were good potential cat owners or not, there is no excuse for shouting at us the way she was, especially not while working. Super unprofessional. Those cats are absolute sweethearts and Im all for people adopting them, but i am 1000% not a fan of the shelter if thats how they let their staff act.

Caring people that truly love animals. I adopted a sweet darling dog from them. Please adopt. Dont ship

I adopted my 2 life savers (kittens) here!! My daughter adopted 2 kittens and my niece adopted a more mature 6 year old cat here! I highly recommend stopping by, donating, fostering or adopting the next love of your life from here. All animals are vet checked, spayed or neutered, and micro chipped. Stop in some time!!

Very Loving Concerned voluteers that really care about the furkids

I’ve visited several animal shelter, this is the best!!All volunteers are kind, caring and hard working!!Very clean and all animal are treated like they are one family!Special thanks to volunteer Michele!I wish we had one like it in my country Saudi Arabia .Great experience.

Unfortunately I had a bad experience. I found this to be unprofessional. Im very disappointed.

Always great. Clean, friendly, the animals all seem happy and kept healthy. 100% one pf the best places to adopt a cat from in WNY.

Wonderful place, I adopted a cute kitten, who is great. Clean place and they have a lot of cats and kittens. They get spayed or neutered and get a microchip and get there shots.

Great shelter with wonderful animals and staff!

Very caring and nice volunteers on staff. Took the kitten who I rescued from outside where coyotes have been eating stray felines and some were my neighbors cats who like to go outside.

They do not pick up the phone!

Lots of credit for any rescue. Not dogs on site but thats OK because they are all in foster care. The adoption process seems longer, and far more expensive then the spca. But the young lady that spoke with us was very knowledgeable about the animals on site, and very friendly and kind.

I went there twice. The volunteer staff workers kick me out twice every time I went there. If I wont leave and they will call police on me. They were very discriminated against me because I have some disabilities. I am not allow to go there again and to adopt a kitty. They are very very rude, nasty and horrible to me. They are just terrible people. I wont not recommend to anyone to go there. I am very very very very ANGRY with them. Theres no excuse for this at all. First of all those staff workers are very very WEIRD and very very STRANGE. They are bunch of B***HES and bunch of NITWITS...

Was closed when I was going to go but have heard good things

Would like to see photos of cats for adoption?

The staff is knowledgeable and clearly care a lot about the cats they keep.

Weve adopted two kittens from this rescue, very friendly and great experience 🐱🐱😺😺

I love the people and the pets they take care of!

This is a great place to adopt a cat or kitten!

Looking for a new furry friend dont skip this place they have the cutest kittys!

Dont seem to update their website very often.

5 stars - doing gods work

We didnt end up adopting from here but loved the staff and atmosphere.

They dont get back to you very quick

Very helpful staff. Clean.

Many volunteers helping the kitties!!

These people really care about the welfare of the animals

Took home the live of my life! 💖😽

Very professional and caring folks.

Great place

Great food great service

Wife got 3cats

Great place.

Just awesome!

Great place