Pet Supplies Plus Olean

1853 Plaza Dr, Olean, NY 14760, United States
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Pet Supplies Plus Olean
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Ju
Review №1

A+ ...This is an amazing store! All employees are professional, knowledgeable and super friendly to my dog and I. Ive been taking my westie for nail trims and the workers in the back have been wonderful with him. Im definitely a return customer.

An
Review №2

The grooming team did a great job making me feel comfortable and styling my slightly matted goldendoodle. I was very pleased with their work and kind attention to detail!

Ma
Review №3

I absolutely love them. All off the people that work there are great. They were even very kind and understanding when I had my 1 1/2 or 2 year old BullBoxer Pit in there to get his Rabies shot.

Te
Review №4

I had the opportunity to take a friends dog in for grooming as her regular groomer was out of town. The grooming staff was excellent! I was able to watch the nail trimming, some cutting of hair, and trimming the hair on the feet. All was done with the utmost of care. The whole procedure was a bit longer than expected as it was a BUSY day, but we were thrilled with the outcome. The dog was cleaned, trimmed, and happy. Win, win, win!

Ka
Review №5

Staff is always welcoming and nice. Very helpful as well.They were very caring to my dog when they bathed him.I always go in and get crickets for my bearded dragon.I love the environment here and have no desire to go anywhere else.

Am
Review №6

This was our first time and the experience was perfect. We got the dog wash lunch card. The next day there would have been a sale in it and they gave us the discount before the sale started. Everything we needed was there to wash the dog and we even let her pick out a toy on our way out.

Br
Review №7

Never ever again I will take my dog to the groomer. First time I took him there they did so so . So my husband take him for the second time and oh boy .it not even look like my dog . They left him looking like a rat 🐀.

Ma
Review №8

Well stocked store. Prices are fair. Staff is very knowledgeable.

Ro
Review №9

Jackie in grooming is excellent with my dog Cheify. She is patient and kind to him and he loves her. He has gotten so much better getting his nails cut and ears cleaned because of jackie.

Te
Review №10

Olivia is a wonderful groomer. Friendly informative and efficient. My dogs coat is soft, shiny, and smells great. His nails are all trimed short and smooth . Great job !!!

As
Review №11

Great staff. Sara was so friendly and just loved talking to her

We
Review №12

The people are great and super helpful and I would recommend pet supplies to anyone and everyone

AJ
Review №13

5 star experience for me and my dogs!I own two huskies and they have so much hair. The experts at our Olean location did such an amazing job on my pups. My wife and I were truly impressed!

I_
Review №14

Just a tad pricy compared to Walmart, but they have a wide selection of HEALTHY pet foods, and their staff are always great. Plus, theyve got real baked dog treats!

Kh
Review №15

Greatest Staff, they are all very kind and helpful.

An
Review №16

I love that we have a grooming station etc in there and, lots of toy options for pups. Not a large amount of items for any animal other than cats and dogs. Birds are kept in very small cages, at least theyre clean. Very very small section for ferrets. Prices are definitely higher than ordering off of chewy. Also LOVE that they offer vet services!! They did great with my dog who isnt good about shots.

Bi
Review №17

This pet supplies store is refreshing, new, and well kept. The staff is friendly and non-judgmental, the selection is wide, and the fish look happy. Reasonable prices for the quality of goods and they even do grooming at the store. Dont forget to pet the happy orange cream adult tabby cat up for adoption! He loves visitors and would love to meet a potential adopter!

Ar
Review №18

Store is always nice and clean, and it smells great too! I was able to get and back out within 5 minutes after picking up my cats flea medication. Store employees are always so helpful and always smiling when they greet you at the door. I used to order the medication online, but now I prefer to stop into my local store and get my items.

Ju
Review №19

Great service and the reptile folks I spoke with knew their stuff. Didnt try pushing dry food on me for my beardie and recommended a great uvb light. Their live food is top notch.

Ju
Review №20

Very clean and well kept store outside the Beta fish as some on display have passed. Friendly helpful service and the Guinea Pig we got is a very active and friendly little fella. We would shop here again.

De
Review №21

A little disappointed at this visit. I try to buy & purchase from local stores. Usually pet supplies price match any advertised price. I had cases of dog food & asked him to compared to Chewy. But the new Young man at the counter said they had to add in shipping to each case? Never had any other employee do that. Sad to say, they would not price match the sale, so I left the cases their... Then i just purchased them on line from a different store on sale.. sorry, tried to keep it local

am
Review №22

We do not live in the area and travel full time for my husbands job. We were in New York on and off for 3 years. All the other groomers were booked up in the time frame I was needing. Ive had my Aussies groomed at Pte Supplies Plus a few times. They never can understand to schedule both dogs at the same tim (I drive an hour and a half to get there). They do a great job on my mini. But my standard Aussie usually doesnt get groomed to my specifications. I order the deshed treatment, blowout, and a slight trim. The last time my standard was groomed, I do not believe they gave him the deshed treatment (but I was charged for it) or brushed him very well. I requested he be trimmed short behind his ears (hair was left extremely uneven), trimmed around his neck where his collar sits (wasnt done), the hair on his legs and belly trimmed and evened up (wasnt done) and he barely got a sanity trim on his behind. He shed way too much hair in my car for them to have brushed him well (hes had the deshed treatment several times and never had this much hair left afterwards). He actually had clumps of hair coming out. For what they charge, they should at least be able to follow simple instructions and do the job correctly. My dogs are use to being groomed but if there were any problems they needed to inform me. I will not be returning to this location for my dogs grooming needs.

el
Review №23

Very friendly and helpful staff. Well stocked with merchandise. The minute you walk in it smells like wet dog, because there is dog grooming in the back. Very nice young man with a beard got me two fish.

Ev
Review №24

Pet Supplies Plus has better prices and service than Petco. We drive from Hornell to stock up in Olean... thank you guys for your awesome customer service ❣️

Al
Review №25

Arrived at the store and asked for help as soon as I walked in. Staff was able to assist and answer the questions I was asking! Let the store having more knowledge than I did going in! Great experience!

Au
Review №26

I’m only this a two star because of the two helpful employees, Desmond and the cashier up who fixed the groomers wrong and apologized several times. I booked the first appointment of the morning and when I was about to pull into the store after my hour drive I got a call that the groomer had an emergency, I spoke to Spencer who said that she would be there soon and that he would not take long because the other appointment had rescheduled so my dog was the only appointment, about half an hour after I dropped my dog off I got a call from the groomer to go over the appointment. She rudely told me that I booked the wrong type of dog, which I replied that I knew that but they didn’t have my dogs breed on their list. Fast forward 3 hours, I walk into the store after not hearing from them to get an update, I spoke to Spencer again and asked him to go and check on my dog, he came out saying that he was not done and would be 45 more minutes since he had only gotten a bath and brush, he also added that the groomer had taken several walk-ins while my dog was there. I went back out and got his leash and collar to go get my dog after 3 hours. I speak to the groomer, who lies to me about how there was a double book this morning and that’s why Scooter was taking so long. She was rude and unprofessional, she took the package down to a brush and bath. I then asked to speak to a manager, Desmond took me to the front and gave me a discount, which I appreciated, however the whole situation could have been handled much differently if Spencer and the groomer would have not lied to me when I brought the situation to their attention. So almost 3 and half hours later I walked out with my dog, who was half groomed. I will not take him their again.

Sa
Review №27

Super nice place. The workers are so kind and helpful and knowledgeable!! The only reason Im giving it 4 stars instead of 5 is the prices are a lot higher. I get some stuff at tractor supply because its so much cheaper.. if it was just a little cheaper Id never go anywhere else! Even chewy.com is cheaper.. and I dont have to leave my house.

Ka
Review №28

Just went it to check it out. I had not been in there previously. Ended up getting my dogs sweaters. Great prices

Si
Review №29

Ugh. This is the second time I have purchased fish that have ick. I did the proper quarantine process for new fish and introducing them slowly in the aquarium and now all of my aquarium is dying off despite ick treatments. I will not buy fish from this store again. Every time I do they are very very sickly. When I go there they do not seem to know much about the fish they are selling to people either. I would highly suggest making sure your tanks are being treated & cleaned properly. I will be taking my business elsewhere in the future.

Br
Review №30

Always friendly and helpful staff. They go out of their way to be kind to my special needs folks.

Ri
Review №31

Knowledgeable staff. Instant savings rewards program. Many prices were less than Wallyworld. Huge selection for just about any living creature.

Ho
Review №32

The staff are wonderful. Always willing to help and greet you with a big smile and a hello every time I visit!

Ch
Review №33

Pet Supplies Plus, is one of the best places to get your pup food, treats, or groomed. The staff is extremely helpful, nice , and friendly. Always willing to help you get whatever you need.

Ve
Review №34

Our dog is getting old and shes developed food allergies that have caused skin issues. We went to Pet Supplies Plus and a young lady there was very knowledgeable of the different foods, provided her personal recommendations, as well as whats popular and unpopular. She gave us a lot of information that helped us to decide what we wanted best for our pet. To me, she went well above what she needed to do. They also have an awesome grooming service and pet wash area! Great prices and plenty of choices!

Cl
Review №35

My daughters birthday she asked for a Budgie, The staff that helped me get the Budgie or very helpful. The Budgie was supposed to be on sale. When I got to the cash they told me I had to sign up to get the sale price, When I explain to them that I dont wanna sign up I rather pay full price and never shop here again. The clerk said The total of the sale price with no discount. Nowhere did I see the details Until I was in the store. Over all I didnt feel good about shopping here. We have a farm and we have lots of pets, Its always better to shop at smaller independent shops. Google ask me how my experience was I thought Id share.

Jo
Review №36

Similar to the Petsmart in Jamestown, but not as large a store. They offer most everything your pet could need or want, but theyre a bit more expensive than other pet/department stores. Very friendly staff who genuinely enjoy pets.

J
Review №37

Knowledgeable staff.First employee who asked if we needed assistance quickly got another employee once he knew what we were looking for. He knew she could help us out better as she knew more about our specific pet needs. Second employee, Alex, listened to us and helped us find what we needed and might want for our specific situation/pet. Spent a bit more than intended, but was not pressured or guilted into the purchases. The recommendations were based on our questions and requests. My best pet store experience in the area by far. We will be returning. Theyve got our business.

Ae
Review №38

Very good options for dogs and cats. Small selection of reptile related items, along with fish selections. Also BEWARE that MOST pet supply outlets sell reptile starter kits that do not meet even the minimal requirements for proper, healthy contained care. Prices also appear to be slightly higher on average compared to most surrounding locations that offer the same products, so be a mindful price shopper, and you may save a few bucks literally next door.... 50/50 but worth a stop depending on your pet/companions needs.

He
Review №39

We bought my daughters ferret there. The staff was polite, knowledgeable and showed my daughter the KEY POINTS of how to care for her ferret. They even showed her how to stop him from biting without making him mean. Weve had him over a year now and he is the sweetest addition to our family! He came with a birth certificate, de-scented, neutered and with a certificate of being cleared of having any communicable diseases! I was VERY IMPRESSED (which ISNT an EASY task) and I recommend the store (although it IS a TWO HOUR drive to get there and back from my house)to ANYONE AND EVERYONE seeking to purchase a live animal if they ask. I LOVE this store!

Jo
Review №40

Very friendly and professional staff. Always has what I need.

An
Review №41

Took my dog in for a bath. The ability to schedule a same day appointment online is super convenient. Gennie is awesome! Highly recommend her. Did all of my shopping and came home with a clean pup.

Je
Review №42

My cat had some mats in his fur and he just wouldnt let me brush him without being bitten.... he used to let my father brush him but thats not something thats able to be done anymore... So when I finally find a place that said they would shave him, they gave me a price over the phone so I drove all the way to New York and when I got there they told me that they don’t take cats and when I told them that I spoke with someone on the phone and that I was given a price for a cat over the phone the lady at the store told me that never happened and that I was wrong and never called the store. I was beyond mad. I showed her on my call history where I called the store and she still said I was wrong and that there was a mix up with the phone lines. At this point I washwas beyond upset. She couldn’t accept that one of her employees told me that they groomed cats, and that they were in the wrong. I had to be in the wrong. I was so mad that I wasted my time and gas going all the way out there. And then when I asked to speak with the manager the lady told me that the manager wasn’t there for the day and that she was the assistant manager. At that point I just turned around and walked away and left. .....

Pe
Review №43

The store is neat, clean, and nicely organized. Every single person working asked me how I was doing and if I needed help. Not once did it seem pushy. Will definitely be returning.

Ke
Review №44

The staff here is top notch. They are very willing to help and will go out of their way to do so. The only negative I have is that some sections lack variety, like cat toys. It is a smaller store, so there isnt as much to choose from. But, I love it and come in every time I am in town.

Ma
Review №45

My golden doodle always looks fabulous when she comes out of grooming, Alex is not only gentle with her, but very observant of any health issues.The other employees are the same. Very knowledgeable about dog health and helpfil

Ka
Review №46

Very pleasant associates - they are helpful and knowledgeable about animals of all kinds! They were able to help me with getting everything we needed for our new chameleon. Highly recommend!

Li
Review №47

We had a terrible grooming experience and they offered a free grooming to make up for it and then tried to charge us for the free grooming! We didn’t have to pay after I said something and the manager was called back, but this whole thing was very frustrating and our dog suffered for it :(

Sc
Review №48

Have gone for purchasing reptile and reptile supplies as well as supplies for puppies recently got. The employees are always willing to help with any questions and have various information about all pets readily available. Good prices with quality care from employees.

Ti
Review №49

Theyre completely amazing and they have mostly everything you need for your pets. Their kindness and respectfulness and support is absolutely good! I love them!!

Ke
Review №50

Limited retail. Only cashier in store never spoke or looked up from his phone.Well a year later. YES, I let this store try to make it right. HOWEVER, major fail. They are selling ball pythons with mites! To boot they do not carry treatment. Is the store not quarantining the animals? Thankfully, as an educated owner I do quarantine everything. The staff are not educated and will harass the customer for speaking up and follow them out of the store screaming in the parking lot. They have no business working with exotics especially reptiles. I suggest you get Olean store disinfected correctly.

Re
Review №51

The self service dog washing area is A++ Amazing. I live off grid and recently rescued a large breed dog. With no means of bathing him in a standing shower this self serve dog washing area was perfect. Definitly worth the price buying 5 washes for $25. In this wet weather climate of WNY my family really needed to be able to bathe him properly. Thank you so much PS+.

so
Review №52

Staff are always pleasant and helpful. Things are generally in stock and displayed in a manner to make finding them easy. There are often sale items that we use regularly.

De
Review №53

Was blown away with the knowledge and professionalism they worked with. Our dog hasnt been there but he loves them for sending his mom n dad home with the best food for him.

Li
Review №54

Their prices are good, BUT nobody there knows whats going on! I get a different answer every time & never an apology for wrong answers that cause inconvenience. They put something on sale & then just dont carry it (until the sale is over!?) They SAY they get fish every Monday, but not the sale fish! Very frustrating.

El
Review №55

Love the Olean store. Super friendly and always happy to help me find something or to carry a heavy item to my car. You can also do curbside pick up!

Em
Review №56

Great experience! Friendly staff, clean animal cages and ALOT of animal supplies options.

Au
Review №57

I bought a guinea pig from here less then a week ago and when I got up to feed it this morning it was dead! The other one I have, that I got from a different pet store is fine and healthy! I paid more for this one and it just died overnight. I’m not very happy as it was my daughters gift and now I have to break the news..

On
Review №58

This store was great. I bought my bungies from this store, they were in good health and friendly. However they werent perch trained, but thats ok. A bit pricey but very good service and knowledge.

av
Review №59

This worker I’m not sure of them name wouldn’t let me buy a feeder fish because I don’t have a tank set up with a filter for a fish that is meant to be fed to another fish very poor experience.

Sa
Review №60

Used to love this place but its become obvious profit is being put over customer service. Theyve lost some of the better workers, and the manager is no longer as friendly as she used to be.

Da
Review №61

Helpful, courteous staff. Good selection of items for my beagle and for gifts to her furry friends. Glad to have a local store.to shop for supplies!

Ly
Review №62

Its the new go to spot for our pet foods. The staff is very friendly and helpful if you need it.

ma
Review №63

Everyone that works at this store is very friendly. The groomer is very excellent at her job.

Ju
Review №64

Lov Miss Gennie in Grooming. She & my Jamie are best Buds. Hes so calm with her. The Sales staff on the floor are equally helpful with product explanations & suggestions to carry out assistance. Lov These Guys.

De
Review №65

I have yet to meet a store associate who is not willing to be helpful. And the carry-out is so welcomed since I can no longer lift the heavy bags. Thank you for that

Kr
Review №66

Its a great place but they handled the fish and tanks not very good

Al
Review №67

I had gotten a hamster a few days ago and they were fine one night then the next morning i woke up and it was dead, i went back and decided to get a new one to find that there was a dead one within their enclosure. I just now found the new hamster dead. I don’t know why its happening but i am not pleased at all, Its just saddening.

Ch
Review №68

Great deals for members. The cashier was so nice

Kr
Review №69

My GSD was groomed today by Alexis. She did a great job. Thank you!

Ki
Review №70

Your employee, Alex is great to deal with! Ive shopped with her when she was at Westons and am glad to see her at Pet Supplies Plus. Shes good at what she does and is eager to help.

Je
Review №71

This store has the most helpful & friendly associates of any store I shop. Always greeted when I come in weekly.

Ar
Review №72

The staff is amazing to work with. They are always curteous and friendly and provide great feedback on products.

Sh
Review №73

Amazing place, amazing service, and just amazing overall. Staff is really nice and open to help you. Also, really cool animals.

ci
Review №74

Great friendly and professional staff. Just love this place

Pa
Review №75

Customer service was excellent. The store had reasonable prices and many options to choose from.

Ly
Review №76

Very friendly, prices seems fair, lots of options for food and treats. Had a really cool bathing area that you can use to wash and dry your animals for a very low cost.

Je
Review №77

Nice pet supplies store with the essentials for almost any pet you can think of. They sell fish, frogs, and other reptiles. Covers all your basic pet needs. Clean store. Friendly staff.

Jo
Review №78

Top shelf pet supply store. They stock everything I need for my pets. Knowledgeable, friendly, efficient staff. Many services offered including grooming at fair prices.

Su
Review №79

Got my fish here .. great store

Br
Review №80

I love this store! The customer service is always tops, and the employees knowledge has always proven helpful to us! Thank you Pet Supplies Plus of Olean!

Be
Review №81

Very helpful staff member who made great suggestions for my dogs needs. I highly recommend.

Da
Review №82

We used the grooming services. They have always been good with our dogthat he never seems distressed over being bathed or clean or having his nails clipped, very happy with thier service 😊

Te
Review №83

Super friendly knowledgeable clerks and great manager. They are all a valuable asset to our community. Theank you and may God Bless all of them!

Ju
Review №84

So knowledgeable and helpful, and very kind in helping us make decisions on products. Beautiful store, recommend this for the best store to visit. TY

Ki
Review №85

Love this place!! Employees are so nice and friendly also will answer any questions you have! Great place to go if you own pets!!

Mi
Review №86

Very friendly and knowledgeable staff. A wide variety of pet items.

ki
Review №87

LOVE this store. Although it is small and doesn’t always have what I need, the staff is accommodating and super nice!

Le
Review №88

Would not recommend buying fish hereLast 2 times we have they have died within 2-3 days.when calling the store was told it happens well the original fish we bought are still fine yes we researched what could and couldnt work.needless to say my daughter is quite upset.we will not be back.

Ca
Review №89

Very nice store,staff was very friendly & helpful.

R.
Review №90

Pet Supplies are good for getting my dogs supplies and giving my dog a bath and even grooming is pretty decent, but their prices are a little high.

Li
Review №91

They had everything I was looking for and more. The employees were nice and had smiles when you walked in the door.

Al
Review №92

Good but often dont find things for my dove or special things for my fish tank.

Ar
Review №93

Amazing customer support. Bobby took amazing care of us answering every one of our questions and every employee was super helpful!

Br
Review №94

Just perfect for my dogs, also if you’re dealing with the young assistant manager Corey (I think), he is so helpful and a great guy!

Ra
Review №95

Got my dogs nails clipped and gland drained all four $18 bought her some great treats on the way out with a buy two get one free sale

Jo
Review №96

Love the store my dogs love it to it has cute stuff always for dogs good soaps to help them and make my life easier thank you for being in olean ny .. you are my pet store

ia
Review №97

Went here for the first time, met great employees and customers, great service and always treats your pets with great care.

Ba
Review №98

Helpful staff...Im a new pet foster...they had numerous items that I needed...it was a win/win

Do
Review №99

Great prices with a friendly knowledgeable staff. Good supply of general pet supplies.

Ch
Review №100

Very clean and well organized, friendly staff and willing to help.Thank You.

Ra
Review №101

The store is full of things you need for your animals. Its clean.

Ed
Review №102

Great place I go here all the time

j3
Review №103

It had good food yum although the birds you have to butcher yourself which is weird for a pet meat store pets taste amazing!

Bi
Review №104

Please clean up after your damn pets, aint nobody got time to clean up your fur. The employees arent the problem, lazy customers are.

Ja
Review №105

Excellent ! Pleasant customer service. Great food selection and pet supplies.

Bi
Review №106

They have a wonderful dog washing facility and everyone who works there was so polite and very helpful! Great place!

Ka
Review №107

Love the delivery service. Hard to carry 40 lb bag of dog food. The driver was do nice

be
Review №108

Took my big boy Zeus there to be groomed and they did an amazing job well done and staff was also great as well 👏 👍 😀

Qu
Review №109

The animals are adorable. I went their for a job interview and got to wait next to the cutest cat Ive ever met.

Ti
Review №110

Pet supplies never disappoints! I love the self serve dog wash. The toy selection...everything!

Ta
Review №111

They do an excellent job grooming and my dog Dakota loves to go here.

Li
Review №112

Great service and friendly staff. Did a wonderful job with two dogs.

St
Review №113

Always clean and well stocked...excellent store.

Jo
Review №114

Friendly staff, clean, well stocked store...and the grooming staff is first rate.

Ch
Review №115

Good service and animals are well cared for. Love to shop there.

Da
Review №116

Great service their nice ppl and u can actually have a conversation with them

Ka
Review №117

Great staff sign up for text tons of coupons place is super clean well stocked

Ja
Review №118

Great Place & Great Animals Friendly Service & Excellent Prices & Savings....

St
Review №119

Every time Ive been in there,the employees have been right there with good attitude, ty..

Re
Review №120

Very friendly and attentive staff and theyre all very knowledgeable as well. ☺

Ka
Review №121

Great prices and Service is outstanding! Super friendly staff always.

Ed
Review №122

Good pet store with all the essentials and a self serve dog wash

pa
Review №123

The groomer Alexis was rude and refused to honor my dog’s appt because he took his medication prescribed by his vet. I waited 3 weeks for his appt and was not advised he couldn’t have medication 48 hours before being groomed. Sorry but I am not taking my dog off medication his dr prescribed because the staff member and her form says to. That isn’t someone I want taking care of my fur baby! Stopping medication suddenly has adverse effects - I will take him to someone with more experience, who cares about the health and safety of pets.

Ti
Review №124

Used the self serve dog wash area, everything went smooth and was convenient.

Li
Review №125

Great fish selection and lots of pet food options, but prices are not competitive. Too expensive.

Ar
Review №126

Got 3 hermit crabs from this place, all have broken legs and I got one today, wrong size shell, way too big all the shells in their enclosure are small, also all boys?

Ma
Review №127

Never had a bad experience here, always attentive and helpful

Lo
Review №128

Friendly, courteous staff, large variety, good prices

Ma
Review №129

Bought a bird and it died a month later Dont ever buy an animal from here unless you wanna end up buying a new one.

Ku
Review №130

Great pet store with friendly staff that always asks if you need help

He
Review №131

Dog wash area is great. No bending over and you use their towels.

Na
Review №132

Always great environment. Great friendly helpful employees. Covid safe

Me
Review №133

Great products at reasonable prices. And excellent service

De
Review №134

Staff very willing & helpful. Also made sure all our questions were answered

La
Review №135

Clean store with friendly service.

Su
Review №136

Everyone was nice love all the products they offer.

Je
Review №137

I always find too much stuff for my furbabies here...lol...which is a good thing!

Bi
Review №138

Staff was wonderful and treated our pets like their own

Je
Review №139

Good service. Clean store. Very helpful people.

ch
Review №140

If you have a question the staff is well informed and take their time explaining.

Ja
Review №141

Everyone is always so helpful and nice to is.when we.come in

He
Review №142

My dog normally goes to a private groomer in my town and she has never had a problem with her. I had an errand in Olean (45 min from home) and the dogs nails needed trimmed, so I thought I would kill 2 birds with 1 stone. Huge mistake.In the amount of time it took to trim her nails she ended up with a bloody nose and a bloodshot eye. Her bloody nose wasnt just a trickle, it was non-stop bright red blood running out of her nose for over an hour. Her eye is still bloodshot 5 days later. The groomer at Pet Supplies told me it was because she was so anxious. My vet says it was because they cut off her air supply having the neck leash too tight.I will never go there again and I am mortified that I put my dog in that situation. I only wish I had stood there and watched instead of walking around the store for those 10 minutes. After mentioning what happened at work, a co-worker said she had the same experience with her dog at the Olean location. If I could give less than 1 star, I would.

Ra
Review №143

Everything you need for your pets all on one place. Excellent customer service!!

Jo
Review №144

Went to go shopping at this store and was turned away because I have a medical condition that doesnt allow me to wear a mask I will go into respiratory distress when and while wearing mask.

Th
Review №145

Do u guys have iguanas ik u don’t have iguana food pellets u should carry them but I just wanted to know

Sh
Review №146

Love it here staff is very friendly and quick to greet and assist you

Je
Review №147

Always has everything that I need for my Chloe. Helpful and friendly staff.

J
Review №148

Excellent service, friendly staff, and friendly customer service.

Je
Review №149

We stopped to pick up a few different choices of canned food for our furbaby.

Ca
Review №150

Fabulously nice staff with great prices.

Ch
Review №151

The prices are quite high. They usually dont have what I need. The employees were very knowledgeable and friendly.

Ta
Review №152

Theyre prices are high, but they almost always have what I need!

Lu
Review №153

Wonderful transactions and helpful carry out to my car.

Me
Review №154

My snake had a tick on it. And they wouldnt even exchange snakes for me. Told me when the snake shipment came in and lied about it.

Pi
Review №155

Nicely laid out store. Good service.

Li
Review №156

It was a very clean place AND the workers are very polite AND helpful

Ka
Review №157

Picked up two furry lil cuties to add to our Family🐁

Ci
Review №158

They didnt have a lot of chinchilla items. Had to go elsewhere

Ty
Review №159

Not the friendliest works, store is clean and orderly

Re
Review №160

Always a good experience. The staff is always helpful.

Ro
Review №161

I love this place we buy our supplies.

Na
Review №162

Nice store, clean, well stocked, excellent customer service.

Hu
Review №163

Love the friendliness of staff. Knowledgeable and live of animals shines through

Co
Review №164

Enjoy shopping at Pet Supplies Plus in store or online. The staff is always pleasant and helpful. I’ve been a customer for years.

Sh
Review №165

It works & my lil dog loved the attention.

Da
Review №166

Have a nice selection of stuff but very few fish

Mi
Review №167

Excellent facility, great staff, so friendly!

Wa
Review №168

Pet supply dog grooming did a very good job

Da
Review №169

Always has what we need and very friendly staff. Very clean too!!

Qu
Review №170

Loved this place is was like Disney Land for pets ! Can be a bit pricey but they have a loyalty program to earn discounts and coupons! Over all very satisfied!! And my dog was happy too ! Oh and they have an awesome cat adoption program they help the spca get Cats a forever home ! You can actually go in and pet and spend time with the featured cat of the week ! Awesome place to go to just get love from a cat if you cant own one ! 🙂 Highly recommend!!

Pe
Review №171

Had what i needed. Work staff was friendly and helpful.

Na
Review №172

Great service, friendly workers, great prices

Sa
Review №173

Always has what we need and employees are very friendly.

Do
Review №174

There always helpful when I go in their

Ch
Review №175

Always super nice. Good selection.

Ch
Review №176

1sr time nice place

Ra
Review №177

Staff members very willing to offer assistance.

B
Review №178

Going to this Place is Awesome,the Employees Are very nice,and so Helpful,love taking my dogs there.

Sa
Review №179

Not happy forgot paper work groomer was not willing to let me go home get it and come back

Ma
Review №180

Very nice staff. Willing to help.

E
Review №181

Friendly staff, large variety of selections.

BC
Review №182

Would be better if it had a larger selection of small animals, and supplies.

Do
Review №183

Great place to buy your crickets

Fr
Review №184

Knowledgeable, friendly, helpful.Love coming here.

Pa
Review №185

Friendly staff. Lot of food variety that is not in big box stores.

Do
Review №186

Awesome staff, Awesome prices

Na
Review №187

Friendly staff, good prices.

mi
Review №188

Like this place. The pet groomers are awesome.

Co
Review №189

A little pricy but a good supply of items

Br
Review №190

Friendly and helpful staff. My dog loves it when I come home from there. Lots of good treats

Go
Review №191

Staff is very friendly and very helpful.

Aa
Review №192

Can be expensive but they have a lot of options

De
Review №193

We got our oscar there... busy place.

Ni
Review №194

Always clean and staff is always eager to help.

Th
Review №195

Finally a place we can get stuff for our big dogs

Ro
Review №196

I went to there because a friend recommended it. I am in need of supplies to redo my fish tank. The staff were polite and helpful. They are out of what I needed. They went so far as to search for the items.I highly recommend it.

Di
Review №197

Great smaller pet shop. Knowledgeable and friendly employees. Prices a bit high, but is convenient

Lo
Review №198

Great place for washing our yellow lab! Supplies were plentiful and they had everything we needed!

Di
Review №199

Everything you need for your pets is here. Staff is knowledgeable and helpful.

Information
15 Photos
199 Comments
4.4 Rating
  • Address:1853 Plaza Dr, Olean, NY 14760, United States
  • Site:https://www.petsuppliesplus.com/Store/NY/Olean/Olean/4171
  • Phone:+1 716-372-0251
Categories
  • Pet groomer
Working hours
  • Monday:9 AM–9 PM
  • Tuesday:9 AM–9 PM
  • Wednesday:9 AM–9 PM
  • Thursday:9 AM–9 PM
  • Friday:9 AM–9 PM
  • Saturday:9 AM–9 PM
  • Sunday:10 AM–6 PM
Service options
  • Kerbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • On-site services:Yes
  • Same-day delivery:No
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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