Furrever Friends Pet Boutique & Grooming Salon - Manlius

My 3 cats (2 longhair + 1 shorthair) have been seeing Sheena for nearly 2 years after relocating to the area, and I could not be more pleased with her level of service and expertise. She is one of the most patient and talented groomers I’ve ever met, and treats your pets like family! After ever visit she shares delightful feedback of the kitties and it’s unspeakably special to see how passionate Sheena is about her grooming art. Thank you so much Furrever Friends!

Had my puppy in for grooming, wanted him shave down for the summer, cut his nails, one chitty haircut, didnt cut nails, if you love your puppy like I do dont take him here, 80.00 dollars for bad job

Just moved up from Miami and this place was recommended to us by an employee at Wegmans that we met randomly a few months ago. They did a lovely job! Will definitely go back. Thank you Maryellen and Sheena!!!

The person who helped me make an appointment over the phone was kind of rude, not horribly but it made me nervous to bring my dog in for the haircut so I cancelled just in case. Nothing against the person, maybe she was having a rough day! But staying in a positive attitude can really help a customer!

Either this facility is the petty or uneducated. Both is disheartening.I called this morning for advice on what they could recommend I wash a dog with OTC that would be best to clean and eliminate residue and smell. They said they didn’t know.I explained to them I was in a weird situation where I’d just rescued a dog from neglect abuse and abandonment. He is scheduled for vaccines next week and can’t be professionally groomed without a rabies so I have to wash him myself. I’ve bathed him 5 times and couldn’t help the pup eliminate the fecal and urine remnants and this place basically told me they are either too petty or too uneducated at grooming to help advise on what shampoo may be purchased to best help clean an animal.I’ll call Petco, and for my other 3 animals that usually come here for grooming will no longer be coming here.In response to the “owners” poor attempt to assume accountability, the call was recorded. The female said her groomers told her they were unsure and didn’t know. I then called petco, and got several recommendations and a heart felt acknowledgment towards the abandoned neglected dog as it seems they actually cared about the dogs situation and not the money they were losing by me not purchasing something from them as they recommended me a product they don’t carry that I was able to get online. With all due respect, your professional character and attitude and that of those you employ speaks values about the poor ethic here.

Had our Great Pyrenees mix in for a de-shed and she came back with a significant amount of shed gone and her nails were perfectly rounded! And her pumpkin scent was a perfect compliment to the season. Thank you Layla!

I have been to this place 3 times now with my golden doodle 1st time not a great experience! Second time the charge was supposed to be $70.00 sent my son to get the dog charge was a$100! Now today they tell us that my dog is not a mini golden doodle and the have to raise the price. This place is a joke, I don’t know how they stay in business. Who ever we spoke with today gave quite the attitude. Will never go back! Very poor service. I would not recommend them to anyone 👎👎👎👎👎👎👎👎👎.ok I’m adding to this review I was charged $100.00 for grooming I have the proof on my bank statement. Also you as in the owner told me that I would receive $25.00 off yesterdays service and of course you only gave me $20.00 off.Beware anyone that takes there dog to this shop get the price in writing before you commit if you don’t you will see charges that will appear. Plus the way this lady spoke to my son yesterday was totally unacceptable shame on you!! Just toClarify, this is not my wife that is writing this review. This is her husband David is writing the review.

Great place all the way around! It is incredibly clean and the staff is so friendly and listens to questions and provides feedback. Normally, my pup gets anxious at groomers, but after being here he was so happy and calm when I picked him up. AND he looks and smells great! We will be back! 😊

Very unprofessional Sheena is! Ive been there 2 other times and never had a person talk to me in the way she did. I wouldnt be upset if she was nice but she was so rude even the girl cashing me out apologized for how rude she was. She told me I will not be allowed to bring my dog in early again because he barked! what dog doesnt bark! I brought him in barely an hour early And picked him up exactly when they called to tell me he was ready! No on there has ever said anything about him barking before. who knows how mean she was to my poor 8 pound dog while he was there! I would like the owner to reach out to me because of how offended I am about this .

Thank GOD for Sheena! My Bernadoodle was unwilling to let ANYONE else groom her. We had tried everything!! Meds, muzzles, practice..... and Sheena instilled so much confidence she let us know she would give it a try. She worked with my pup and she is now to the point where she gets groomed with no issues at all, no muzzle, nothing! We are so happy with Furrever Friends and their willingness to help an anxious dog learn how to get groomed. THANK YOU SHEENA! You seriously rock!

Can’t thank them enough for getting me in on a HOLIDAY weekend. Cat sitting for my friends’ long hair cat that had a bout of diarrhea and wasn’t letting me near him. They could easily have said no but they recognized the awful situation and cleaned him up. They really saved the day. 🧡

I had a wonderful experience at Furrever Friends. I am new to the area and my Westie is not the calmest dog but I was delighted with the grooming she received. The Salon is very clean and welcoming and the staff warm and friendly. I have found my grooming place and am so pleased.

This was my first time bring my dog here! I am very happy and satisfied with the result! The groomer Linda was very nice also! I will surely be coming back and I highly recommend this place to anyone who’s looking to get their dog pampered!

Today was our first grooming session at the newly opened Manlius location and we were really impressed! The place is spotless and the staff is very friendly, there is a lot of cute merchandise and the place has a calm and friendly vibe. The groomer did an amazing job!! We are definitely coming back. ❤️👍

NEW FAVORITE GROOMER! I was looking for a new groomer near me and furrever friends came up. I decided to give them a try since I do not try just anybody with my baby. I was pleasantly surprised! The shop is so cute and clean. Lots of toys and treats for my pup. They treated my fur baby with love and care. I have a 4 year old shih-poo who gets nervous at the groomer. They made him feel comfortable and he didnt even run to me when it was time to pick him up. His haircut came out so adorable. He smelled so good and he got a cute little bandana. :-) They even informed me my pupper had a possible ear infection. As a dog mom I truly appreciated the heads up. I love how thorough they were. I met the owners and they were very pleasant and hands on. They made my pup and I feel like family. I will definitely be back! Furrever Friends is my pups new home away from home! Thank you!

Excellent groomer! Convenient location, clean facilities, kind and skilled staff, fair prices. Highly recommended, both our dogs have a great time here!

The owner replied to my post and actually called me. We scheduled a Do-over with another groom which was a great success.

Very pleased. It was our first trip with a difficult cat. The cat lady combed out the knots in 15 minutes. Dipper was not stressed and I was, oh so happy. Thank you.

Sheen was extra and attentive to my 17 yo dog. Thanks so much for getting Molly in good shape! She is doing well!

I never ever leave poor reviews because I do not wish to damage anyones reputation. But this is too much. I have been cancelled three times on appointments for no apparent reason - why do they schedule you and then cancel you 5 days later - you are wasting my time. I have never had an issue with the place until this. It makes me wonder if the owner cancels me to get someone else in. All of this is highly unprofessional. I have never encountered this - done with this place.

I have been using them for 7 yrs now. Jess and Sheena are amazing and I would never go anywhere else!!

I think they do a great job theres other places that are cheaper but I dont feel do as good of a job

This groomer is amazing! I have an elderly cat that stopped grooming himself a few years ago, this facility has a certified cat groomer that is awesome! She not only gives extra TLC to my old man, she takes time to educate me so I can care for his coat better at home. Highly recommend!!

They are wonderful with our 2 dogs. They always look great!

Sheena does a great job with my cat Rosie!

Great job !!! Very clean my dog was happy when I picked him up!!

Best groomers around.