Pet Care by A Step Above and Beyond, LLC

44 Aldwick Rise, Fairport, NY 14450, United States
Appearance
Pet Care by A Step Above and Beyond, LLC
links1234 linksdet1234
Comments
Do
Review №1

Our 9 month old golden retriever, Maggie just spent 6 days with Lauryn, Dave and Charlie. We can not say enough about the wonderful care Maggie received. She had the time of her life with them! Lauryn stayed in touch with us the whole time we were away for Christmas holiday, with wonderful pictures, updates, etc. We knew the first day that we had made a great choice for Maggie. We have booked A Step Above again for our spring vacation. We HIGHLY recommend Lauryn and Dave.Thank you guys so much!Eric and Donna Anderson

Je
Review №2

We have never left our sweet Harley with anyone that she truly didnt now. Lauryn made the experience seamless and easy! She visited for a meet and greet prior to us leaving for a long weekend away and was comforted by her acknowledging our worries and set us at ease. She came for three visits throughout the day, feeding, walking and provided lots of playtime and snuggles. She communicated and sent pictures with each visit, I highly recommend A step Above and Beyond, LLC for your pet care needs. She also has additional pet care services if needed, check out her website. Thank you Lauryn for giving my family and I peace of mind while away!

SP
Review №3

Lauryn took exceptional care of our two cats- taking extra care to make sure they were safe, comfortable, and happy. She went out of her way to return one day when one cat was being fussy and not eating, and also wanted to check in on them (and the house) during bad weather. There was great communication with Lauryn before, during, and after her time taking care of our pets. We really enjoyed the daily photos/videos and regular updates. She clearly has a great amount of experience and love for animals (she gave a lot of individual attention to each cat). The best thing about Lauryn’s service was the peace of mind that we enjoyed knowing that they were being expertly taken care of while we were away. We look forward to using her services again in the future and highly recommend her!

Sc
Review №4

Lauryn went above and beyond to provide my young dog with a fun-filled day. She even sent regular updates to let me know how things were going. Highly recommended!

Bo
Review №5

Lauryn did a great job caring for our two cats while we traveled. She sent pictures, was responsive about food and supplies, and gave our kitties love and attention. When we had concerns about the programming of our automatic cat feeder, she even made an extra trip to check on them around the holidays. I’d highly recommend Lauryn. She’s great!

An
Review №6

We’ve been trusting Lauryn and her family with our dog, Bella, for the past few years, and they’ve been nothing short of wonderful. Lauryn and Dave are incredibly organized and attentive, and their dog Charlie is super fun and gives Bella the activity that she would lack if she were left home alone. Together, they make Bella feel completely at home, and we always feel confident that she’s well cared for. It’s a huge relief to know she’s in such good hands whenever we need a sitter. Highly recommend them for anyone seeking a loving and reliable dog-sitting service!

Jo
Review №7

We would highly recommend Lauryn as a pet sitter! She was referred to us by friends whose family has enjoyed and valued her services. She didn’t disappoint. We have two small dogs. When she came, one was 9 and was being treated for an eye abrasion and needed eye drops three times per day and the other was 7 months who had just gone into heat! I was concerned as I was afraid that one wouldn’t cooperate with a stranger to put in eye drops and that I had never had a dog in heat in my life and neither had Lauryn.It worked out so well. Lauryn sent us pictures and an update every morning and answered each time we contacted her. She had Sylvester under control and spent time with them every visit! We were so relieved and so comfortable after the first day! Our last experience (pre Covid) with another sitter put us on edge and we only had one dog then, so this experience was just the opposite! The dogs were relaxed and comfortable with her and so were we. I hope we never lose Lauryn as our sitter! Joan Spencer

Ke
Review №8

We were very pleased with the services Lauryn provided for our 2 guinea pigs Rover and Sparky. We did a meet and greet prior to dropping them off. Her house is very tidy and clean. Felt she was very thorough and had us complete a sheet for how to care for them while we were gone. She took the time to send us daily photo updates and gave the pigs lots of extra cuddles while we were away. She kept the cage clean and provided them with daily treats and food. She also had a special spot for them ready to go when I dropped them off. She provides various payment methods as well.I would highly recommend her services.

Jo
Review №9

Bubba has Idiopathic Epilepsy and its been hard for us to leave him due to his condition. Most boarding facilities do not accept special needs dogs. Also finding a dog sitter that has experience and we can fully trust was also a challenge. Then I stumbled upon Pet Care by A Step Above and Beyond and quickly inquired. I received a quick response from Lauryn and she asked unbiased and necessary questions about our dog so she can better judge if they can take him in.Bubba is also a rescue so we werent really comfortable bringing him into a kennel since the environment will bring him stress. Finding out that A Step Above and Beyond is an in-home pet care gave us the peace of mind we were looking for for a pet boarding facility.Lauryn is so kind, professional, and knowledgeable with pet care. She and her husband welcomed our Bubba into their home and took excellent care of him. They communicated well with us in terms of if Bubba has a seizure and they went above and beyond to meet our requests.Lauryn never missed a day to update me with photos and videos which every furparent will appreciate. Bubbas stay was so amazing he did not wanna leave the couch when we picked him up. We highly recommend A Step Above and Beyond! ❤️

Ke
Review №10

Best experience ever! Lauryn took care of our 3 active dogs over our wedding weekend. She gave them their medication and all the love they needed. She took the time to update me. We did a meet and greet and my timid German Shepard went right up to her, leaned into her legs and smiled as she and I spoke. I knew my fur babies would be very happy while we were gone!

Vi
Review №11

This pet care service has allowed us to come home from work with a happy, exercised, satisfied dog. What a huge gift. We’ve had Lauryn both stay in our house, care for our dog and other animals, as well as regularly do day care outside and in her own home. We have nothing but positive reviews, she may even care for our dog better than we do!

Ka
Review №12

We have 2 dogs and 2 cats! Each with their distinct personalities of course. Lauryn was great with all, tending to their individual needs (one dog is a rambunctious fella, another is slowing down some with age). They all enjoy their time with Lauryn and we love the care they receive from her! Highly recommend!!

St
Review №13

Lauryn did an outstanding job watching my dog. She spent time with her and made sure she got plenty of exercise and care. I came home to a happy and healthy pet. Highly recommend

ch
Review №14

Excellent care for our dog. Lauryn kept in touch daily. It was nice to know our dog was in such competent loving hands. Highly recommend! Definitely 5 star service,Lauryn loves all the animals!

Do
Review №15

Excellent services! My dog was super happy to stay with Lauryn, her husband and dog.

Li
Review №16

Mya stayed with Lauryn at A Step Above and Beyond for a week and had so much fun. I was extremely happy with the love and attention she received. Her care was as if Mya was her pup!

Ka
Review №17

Lauryn takes excellent care of my dog. I always know he is in good hands when I am away. She’s the best!

Ch
Review №18

Were so lucky to have found A Step Above and Beyond Pet Care! Our dog, Penny, loves to stay there and gets excited when she arrives. She receives alot of love, attention and exercise while there. We highly recommend A Step Above!

St
Review №19

My dog Lily is a regular here; every Sunday morning while Im at work. She always has so much fun playing, and I can always rest assured that my pup is being well taken care of.

An
Review №20

I highly recommend Lauryn! She was very professional and treated our pups with special care. She truly is a step above.

De
Review №21

Amazing caring kind and wonderful with both my dogs! One young crazy energetic Australian shepherd and one grumpy old man shiba inu. She is dependable and level headed and trustworthy.

Wi
Review №22

The care was individualized for my pet’s needs. Received lots of pictures. Felt real comfortable with the care

Tr
Review №23

Lauryn and Dave watched our Golden Retriever overnight and it was an outstanding experience! We received photos throughout her stay and it was evident that Lauryn is an animal lover- she even brushed our dog! I highly recommend Lauryn and Dave; they cared for our dog as if she were a member of their family.

Mi
Review №24

We took our 15 month old Shihtzu to stay a day and overnight with Lauryn. He was a pampered pup! Lauryn took him for walks on his leash, he played in her fenced in back yard with her dog, and he met some of her dog’s friends down the street! Lauryn took pictures and videos of our pup’s adventures and texted them to us while we were away.Lauryn’s communication is excellent. We met with Lauryn and her dog the week before and I was so impressed with her love of animals.Lauryn treated our pup like he was her own. I would definitely recommend Lauryn’s pet care service and we will be visiting again!

Ja
Review №25

Were so lucky we found Lauryn, and left Hudson with him over our wedding weekend. She sent us updates and pictures, and we didn’t have to worry about Hudson while he was there!

An
Review №26

Lauren did a great job on short notice taking care of our cat Abby. Will not hesitate to use her services again in the future

Information
133 Photos
26 Comments
5 Rating
  • Address:44 Aldwick Rise, Fairport, NY 14450, United States
  • Site:https://www.astepaboveabpetcare.com/
  • Phone:+1 585-469-9629
Categories
  • Pet sitter
Working hours
  • Monday:9 AM–5 PM
  • Tuesday:9 AM–5 PM
  • Wednesday:9 AM–5 PM
  • Thursday:9 AM–5 PM
  • Friday:9 AM–5 PM
  • Saturday:10 AM–4 PM
  • Sunday:10 AM–4 PM
From the business
  • Identifies as women-owned:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
Similar organizations