Cold Noses

Always does an outstanding job. Very professional and knows her dog cuts. People who give her bad reviews obviously dont convey their wants compentently or they are expecting her to coddle them. When I make an appointment I keep it or I have the courtesy to call and let her know that I will not be making it. Kim will be my groomer as long as she is in business because I know Ill always have a dog that needs a great grooming.

Been here a few times now with my Corgi. Kim is excellent and always has my dog smelling and looking great! Happy to finally a great groomer who isn’t booked a month out. Will be coming here from now on :)

Kim is the owner and deeply cares about her puppy clients. From Checking them in upon arrival to washing cutting and drying. She has no help and does it all herself. She does a fantastic job on our puppy and will always recommend Cold Noses as the place to go for your pets to be groomed and styled 🐶💞💙🐶

My fur baby always comes home looking amazing, Kim is the best!

I have been taking my shih Tzu here for a few years now. I trust Kim and love how my dog is always ready in about an hour (some places keep your dog the entire day!). Lulu always comes out looking and smelling wonderful :)

Dogs were shaved all the way to their skin, groomer was unable to handle our 10-pound bichon-poodle (saying he tried to bite her when she was shaving his legs) and implied that we should take our pooches elsewhere. (No problem there!!). Had been very highly recommended. Not sure why. That same bi-poo was so traumatized that he has pooped on the floor nearly daily since he was there (and NEVER before). Really wanted to like it there.

Have been taking my 2 small dogs here for the past couple years and couldnt be happier. My dogs are ready usually in 1 hour, which is great for my dog that gets separation anxiety.

Amazing and very professional. Kim is so loving and caring with all the puppies, and cares so much for her customers, very highly recommended thank you 🙏🏽

Im new to the area & I called to see if the could help with my Malamute. The woman was very curt on the phone and said, we dont do big dogs! before I could ask my question. She made it very clear she did not want to speak to me. She didnt even say thank you for calling.A suggestion to the owner. If your going to have someone answer the phone please make sure they have good phone etiquette. Dont answer, cold noses in hard tone followed by dead silence. it makes the person on the other line feel like you dont want to talk to them. Dont act like your doing the customer a favor, because thats rude! As consumers we have choices & we choose to do business with people who treat us with respect and even a little kindness. This is our pets were talking about here.Be polite, say your name, ask what they person on the phone needs & then thank them for calling. Its that easy. Remember your please and thank yous! (Just like mom would say) You never know if I had 2+ dogs and needed other services.Thank you for reading my post, I hope that this will be helpful in the future with customers calling your location.

Kim is super thorough, professional and does a beautiful job on my pupper whether she needs a trim or a shave!

I know that Kim will always do a great job Weve been coming here for years and I always appreciate her sharing her knowledge.

Fast, thorough, affordable. Ive brought my shih tzu here for over a year, and I cant say enough about this grooming service. Very happy here.

Thank you Kim, for the best haircut my little Paris has had in her almost three years!

Kim does a great job making my westie Bonnie look her best.

Se always does a great job with all of our dogs

Kim does a beautiful job on my Havanese Tinkerbell

Took care of my Maltese and did a fine job, I can see his Eyes again...

I believe the owner is the operator. You make an appointment and she calls back to come pick up your dog. I really like the service because she does one dog at a time.

Kim is very through and does an excellent job with our 3 Caviliers. The best they have looked, thanks to cold noses

Kim is wonderful! I highly recommend her services .

Great experience, my dog looked so cute !

Absolutely LOVE Cold Noses. I went through Massapequa trying to find the best groomer for my two small dogs, and this is it! She does an amazing job on my two dogs and they are never there left in a cage to dry. She tells me what time to pick them up and they are done and ready for me when I get there. The last place I went to my dog was dropped off at 9 am and I still hadnt heard from them by 2 pm. when I called they said they havent even bathed my dog yet. Thats when I knew I needed a groomer who was more focused on the dogs then on how much money they could make in a day!!!Hands Down Best place in Massapequa