Ani-Mall Pet Hospital

877 NY-17M, Middletown, NY 10940, United States
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Ani-Mall Pet Hospital
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Ba
Review №1

Always a experience when they work on Nugget’s nails. Staff is friendly, appointments are always convenient and once you arrive you are attended right away. Fast and Easy!I know I should just learn to trim his nails but I think of it as a spa appointment for Nugget 😂

mi
Review №2

Very Compassionate, and caring staff..Took excellent care of my Poodle mix MJ..although she not with us any longer..The staff helped me thru a very difficult time..

MD
Review №3

Victoria is an excellent and caring groomer. I’ve been incredibly happy with how she has groomed our two cats- they come out looking and smelling fantastic, and it’s clear she has taken great care of them. She’s a very good communicator and makes scheduling very easy. She was also willing to patiently explain the whole process ahead of our first session. She’s truly wonderful and I can’t recommend her enough.

Ju
Review №4

I visited the Ani-Mall on an emergency visit to put my cat down. They squeezed me in immediately and could not have been more caring, comforting and kind. I would consider making them my regular vet. I even received a sympathy card with noseprints, pawprints and a heartfelt note. The staff was incredible and went above and beyond for someone who wasnt even a client. They explained everything and were so nice to my boy in his last moments. I would recommend this place.

ri
Review №5

#1 looking for a great groomer ? Your search is over. After 5 years of mediocre cuts, we found Tori and shes great with Peanut! His coat and nails are perfect. #2 The staff there are kind, attentive and have a real love for the pets theyre caring for.

ni
Review №6

If I could give them ten starts I would. Ani-Mall pet hospital is full of caring, kind, and honest folks. From Sandy & Suzy in reception, to Tim the hot Tech, & Jennifer the dog whisperer. To Dr. Mangan, a INCREDIBLY smart and compassionate veterinarian, who goes above and beyond for us every single time. I’ve even had the privilege to speak with their groomer Victoria, an absolute sweetheart.They have treated my pups in emergency situations, for regular visits & for a deep teeth cleaning surgery that involved extractions. If it wasn’t for Dr Mangan I wouldn’t have found the right supplement to get my Pup Brooklyn’s digestive system back to normal.Thank you from the bottom of my heart Ani mall, for ALL that you guys do!!! It’s a beautiful thing having a vet you know & trust. 🙏 I would recommend them to everyone I know and love.

a
Review №7

Very helpful staff including the groomer. My dog is 16 years old and doesnt normally take well to change. Highly recommend.

Sa
Review №8

Ani-mall Staff provides quality care and love.

Eu
Review №9

We love the staff,they are very friendly they take very good care of our Coco who is a Shitz Tsu,they explain everything in detail.Definitely would recommend.

Pi
Review №10

Staff is lovely and for years has been taking great care of our family. As usual, everyone we see is kind, helpful and polite with us. Dr. Jaramillo is a new face for us, but absolutely wonderful! He took amazing care of our cat, was so good handling her and so knowledgeable. He diagnosed her quickly and easily, as well as quickly beginning her treatment for a chronic illness. Everything was explained really well to us and overall we are very thankful to have seen him for our visit.

Vi
Review №11

Ive been bringing my cat here to be groomed for 15 years. Shes very difficult to handle and has to be sedated.. They always do a wonderful job. And the veterinary care is superb. They take their time & explain everything carefully and answer all your questions..

Li
Review №12

Max enjoyed his stay!! Came home healthy and happy..Attentive kind staff!! We definitely will come back!

Sa
Review №13

Excellent care because both the Vet techs and the Vet communicated very well with me! And told me my Dog was very goodgetting his nails trimmed! If he was good then they were good.

Co
Review №14

LOVE ALL THE STAFF THERE , CARING AND PROFESSIONAL i HIGHLY RECCOMMEND THIS ANIMAL CLINIC IF YOU WANT THE BEST CARE FOR YOUR ANIMALS ALSO TORI WILL MAKE YOUR PETS LOOK AMAZING WITH THEIR HAIR CUT

Ka
Review №15

They take care of my dogs and cat and have always done a great job

Em
Review №16

After being a client of Ani Mall for several years, my American Bully became pregnant. At the advice of the doctor, we allowed her to attempt labor naturally and avoid a c-section after previously being advised by an emergency vet that a c-section would be necessary due to her size and anatomy. Because of this terrible advice, we lost 5 out of the 6 puppies in labor and almost lost the mother. The 6th puppy made it, but was in very poor condition and we were advised it was unlikely she’d make it through the first night. Thankfully she did.When we brought mom and the puppy to Animall, she was in bad shape, as indicated upon her birth. After losing the rest of the litter, we were devastated. Rather than offering any amount of compassion, the manager was awful and belligerent when dealing with me. She clearly felt I should have known better, but the reality was I was doing everything I could to keep a puppy alive that I was told wouldn’t make it to begin with. I am not a backyard breeder, nor a breeder at all. Our family pets mated & we did everything we could during her pregnancy to prepare for the birth: our mistake was letting her labor naturally. She was in such bad condition due to the horrible advice by the doctors at Animall, not because of my doing. The interaction with the manager, Jennifer, left me speechless and heartbroken. Again, as a returning customer of almost 6 years with no previous issues. Because of this… I shared my disgust with Animall staff and transferred the care of my dogs to another vet, which has been great.Unfortunately, a year later, the puppy has an allergic reaction and needed her ears checked. After making and confirming an appointment with Animall, because our primary vet was unavailable, I was contacted by Animall and told the doctor is refusing the appointment because of my previous complaint against the office manager. I am stunned, that again, Animall chooses to behave in a vindictive manner, putting personal conflicts above the needs and care of animals that require medical attention.I rarely write reviews, but felt this was the only way to voice my dissatisfaction with a vet I had used for years and trusted with the well being of my family pets.Shame on you JENNIFER and the doctor that refused today’s appointment. I hope you all learn a lesson in compassion and how to deal with people WITHOUT judgement, especially those who are dealing / have dealt with considerable hardship and heartbreak.

Sh
Review №17

I had purchased a puppy from a breeder the day before and the puppy was vomiting and had diaharrea. I called them as a first time client and they got me in ASAP and diagnosed the puppy with Parvo and treated with fluids. They were great and would highly recommend them.

Wi
Review №18

Tori and the staff at ani-mall were great, my dog Otter had his first ever haircut this week and he looks great. I feel better because i can check for ticks much easier and get a break from vacuuming the house every two days. thanks ani-mall for taking care of two anxious animals

To
Review №19

Ani-Mall operates like a well oiled machine. Their staff is professional, and very knowledgeable. They made me feel comfortable, and I also felt my pet was in very good hands.

N
Review №20

Everyone there is professional and caring. My dog gets the best care here. They always follow up with a phone call to check up on him and they’re always available to answer all my questions. The hospital is clean and well kept and they’re conveniently located from where I live.

jo
Review №21

I do not recommend this vet. Do not trust them with any surgical procedures. My dog had a minor issue that was poorly handled. Ended his life early because of it. I was never shown an x-ray. My dog was always examined in a back space where I couldnt see what was happening. Post operative care was nonexistent. I was bringing him in weekly with my concerns and was being told he was fine. Went for a second opinion and quickly saw the difference in the quality of care. He was not fine he was not prescribed the correct medication, his x-ray was shocking! immediately realized I was getting scammed all along with Ani-Mall. Take you pet to Wutsburo or Monhegan if you want a healthy pet. My dog is in an urn on a mantel now at just 4 years old.

Su
Review №22

Ihave trusted AniMal to care for my pets for years! The staff and Doctors are amazing and have so much compassion! Dolly and Toby Love seeing them and give everybody pug kisses!🐾🐾❤️❤️

ma
Review №23

This is a wonderful place to bring your pet. The doctors and the support staff are professional, caring, and attentive. They take an interest in the well-being of your pet and follow up with you with updates on your pet. I have a new Frenchie and I trust them to give him the best care. I highly recommend Ani-Mall Pet Hospital to anyone looking for a good Veterinarian.

Ka
Review №24

My expectations were surely exceeded. I contacted Ani-mall in distress when I realized my dog was sick and I did not have an established vet. The receptionist immediately was kind and helpful. My dog got in the next day and I found out that she needed emergency surgery. Everything was thoroughly explained to me. Her surgery went smoothly, and they were honest with me by giving me a quote with a range of prices. I really appreciate that. I found everything to be extremely reasonable too.The entire staff was so good with my dog and kind to me. I cant recommend this place enough!!!Thank you Ani-Mall.

we
Review №25

I am a breeder, and have exceptionally small and rare Sable Yorkies I have absolute full confidence in the staff at Ani -Mall, Always courteous and accommodating. Dr. J. Knows the special care these tiny dogs need, always a pleasure.

Su
Review №26

All of the staff at Ani-Mall Pet Hospital are very warm and caring. This past week I had all four of my cats in for their yearly check up . They range in age from 2 years old to 11. Dr Jairo Jaramilla and his assistant gave each of my kitties a thorough exam not one was rushed even though there were 4 . He doesn’t push things that are not needed. But kept me up to date on long time issues. What to watch for just in case. I truly recommend going there. Multiple years back I did not have a permanent vet. My 2nd oldest cat got really ill with a urinary infection. He spent the night in urgent care and needed to see a vet immediately the next day. I called the vet I had used for my oldest cat. They had never seen Scoobie and because he was not yet their patient they wouldn’t fit him in even though it was an emergency.. I call around to many vets in the area. And got the same response. I finally talked to the staff at Ani- Pet Hospital. They also had a very full schedule they knew this was an emergency and managed to fit us in. Because of this and how they care for my fur babies they will always have my loyalty. Anyone out there needing a vet should consider using their services.

Pa
Review №27

Great place to bring your pet. They take care of them like it was there own. Been using them for years and years.

Ca
Review №28

Dr Jaramillo is amazing! Truly cares for and understands animals and their owners!

Au
Review №29

I was there for grooming. The groomer did a good job. Not like patches work like other groomers in the area. Groomers in Orange County doesnt know how to groom. But they charge you $60 to $120 for a mess up job.

Fr
Review №30

They appear to really care and the atmosphere is very quaint, but clean the times Ive been there. Grooming is a bit expensive, bit overall I would recommend this place for your pet to start off with, if you just got one.

El
Review №31

Staff friendly. Veterinarian came to my car and questioned me regarding my pet , to 8nyroduce himself, to get a clearer understanding about my pets condition and history . Welcomed any questions I may have had. Veterinarian was friendly as well. Prices were reasonable. This was my first visit there . My pet had a urgent matter and they gave me an appointment in 1 day.

El
Review №32

Excellent vets and staff! Dr. Standish and Dr. Cox are caring and very knowledgeable. They go the extra mile to help me conserve costs on procedures, especially with a special needs dog. The staff are wonderful - some of the best vet techs around. They are compassionate with my pets, even an aggressive dog with fear issues. The desk staff are equally wonderful - always offer information without my needing to ask. Their pet nutrition center is awesome - and my first experience with the groomer was terrific. I moved my three dogs to Ani-Mall because my prior vet had insensitive staff and didnt properly diagnose a skin condition. My boys are happy and healthy pets thanks to Ani-Mall.

Lo
Review №33

I cannot express how much we love Ani-Mall and appreciate the friendly, knowledgeable staff! I never have issues getting an appointment and they treat our pups with respect and love.

Li
Review №34

Took our 2 cats here for the first time last week. One of our cats is rather anxious around new people and places, so shes not a fan of the vet. The Dr. was very calm and patient with her which was appreciated, by both her, and us. Our other cat loves attention so she was a lot easier, and enjoyed all of the petting and affection. Much better than the first vet we came to after moving to NY.

Ap
Review №35

Simply amazing! First let me say that I’m always skeptical about vets because I’ve been to many other vets and so often they’re just in it for the money. NOT THIS PLACE! First off, I called and they got my baby Stella in same day and because the way had an opening, they told me they weren’t going to charge me an “emergency fee”. Just an exam fee and whatever else was needed. AWESOME! When I got into an exam room, Stella was scare and shaking. Dr. Jairo and his wonderful assistant were so kind and gentle with my girl. They pet her and we’re playful. She came around quick and her tail started wagging. Dr. Jairo only did a urine analysis and didn’t try to rob me by doing a ton of unnecessary tests. Instead, he educated me on the problem my pup was having-incontanance. He informed me every step as he discussed options to help her and the price-which was completely reasonable! As he gave her shots of B12, he was so gentle and made her (and me!)much more comfortable through the process. We left with answers, knowledge and still had some money in my pocket! So impressed! Definitely our new vet! Thanks so much Dr. Jairo and team! We truly appreciate having a kind, compassionate and honest veterinarian!

Jo
Review №36

First visit and it was great! They are very friendly and treated my cats so well!

Ji
Review №37

I was very pleased with the care that my pet received here. The staff is thoughtful and explains everything. They received my dog curbside and escorted him inside. He was not agitated during the visit I could tell the way his tail was wagging when he came out. Highly recommend this clinic.

Ra
Review №38

Dr. Jacenta-Cox is a wonderful veterinarian. My dog loves her and she is very caring and intuitive to my pets needs. She never does costly unnecessary testing and talks you through every test,screening etc. . .and thoroughly explains everything so that there is no doubt in your mind about anything. Ive never felt so comfortable with my vet before and neither has my dog. I recommend everyone to request her as their personal veterinarian.

Gi
Review №39

May 2020- Even during this difficult time the staff at Ani-Mall Pet Hospital are the best. They take great care of my pet and everyone else! I cant thank them enough for going above and beyond!I have been coming here with my dog since 2011. EVERYONE is great! Each person here really cares about the pets! I would not go anywhere else!

MD
Review №40

For the 5 years we were in the area, this was the place for our pets. They are very caring and understanding. If there were any issues and mistakes, they are quick to work with you and rectify them. They also have a great boarding program for your pets which we used. We recommend them for anyone who is looking for a local vet.

Ja
Review №41

I have been going here for a long time with my pets Chase and Buddy. Just recently i had to put Buddy down and they were the most compassionate and empathetic during his passing. It was a hard decision to make and they were supportive through it all. I recommend coming here for veterinary care of your fur babies.

ka
Review №42

IF YOU CARE ABOUT YOUR PETS HEALTH DO NOT GO HERE.Im only leaving this review to warn other pet owners and animal lovers. Three months after my dogs yearly exam we had to put her down right before Christmas due to a large tumor near her spleen. This did not suddenly appear within those 3 months. I had felt a lump myself and asked during the past TWO visits for them to check. Their response was always nothings wrong shes a healthy dog. I should not have trusted them considering the tech always forgot to tell the doctor certain things I was worried about, and then had to bring my dog back inside. I dont even know which doctors my dog was seen by. They dont let anyone inside with their pet since the pandemic started so who knows what they did. Luckily the wonderful vet in Wurtsboro allowed me in and thats when the tumor was found and we had to put her down. My dogs pain could have been prevented if Ani-Mall did their job correctly. RIP my beautiful girl.

Yv
Review №43

The staff is always friendly and helpful, and provide a great example of customer service. I have 2 dogs that they provide care for and sometimes those 2 dogs dont always get along. They patch the dogs as well as my frazzled self. In addition the Spa provides excellent care if you need to get away without your pets. I highly recommend Ani-Mall!

Am
Review №44

We have been using Ani-Mall for over 10 years, and unfortunately their quality has gone down. They no longer focus on patient care but force on their profit and bottom dollar. Their communication is poor and uninformative. When asked questions, they provide quick, brief responses normally a “yea”. As mentioned they no longer focus on patient care and continue to use a contact method. Removing the animal form the owner and increasing the animals stress. Even for well visits. Lastly we where told our dog needed an Echocardiogram due to a heart murmur they found. Upon scheduling we had to wait 3 month to schedule and even then needed to “hold the date”. The day morning before we called to confirm if the appointment was happening and where told that they would not know until later in the afternoon. When they finally called at 4pm to confirm we where given a “cable installation” timeframe of 12pm -3pm. The animal did not need to be sedated for the procedure and was kept in a crate until and after the procedure. Our dog HATES crate and we could hear him braking in a stressed out state from outside. Lastly after we paid, we still waited 30 mins to receive our pet, and only received him because we violently tried to open the front door which was locked.

Pa
Review №45

Upon making an appointment for my dogs rabies vaccination I specifically asked if there was any office visit or added charges along with the $35 charge for the shot. I was told no, just the $35. After receiving the shot she charged me $67.50 & said that there was a tech charge & medical waste disposal fee. After I had to paythis amount while arguing with the receptionist about it she hung up on me! Absolutely horrible. Pet owners- beware of this place.

Ch
Review №46

What can I say except in sorry! I say sorry because I had no choice but to give it 4 stars due to the fact that travel, concerts, indoor eating well pretty much EVERYTHING is open 100% with small inconveniences, well everything exceptAni-Mall Pet Hospital. Don’t get confused there fully open, except they have the same rules as when COVID -19 was full blown out of control. During every appointment you you are till STAY IN YOUR CAR and call the office die them to come out and do all the business on the phone handing them something I put in comparison to my kids, enough is enough already!I don’t want to give the wrong impression here, I say this because I personally drive2 hours for my “best friend ever” to be seen by Ani-Mall Pet Hospital. You heard me correct, I like this place so much I drive all the way up here from Brooklyn NY that’s how passionate I am about this place. The receptionist are amazing and I could never say enough about how thorough the doctors are and so far in my case have not let anything slip by and will always air on the side of caution.And please believe me I do drive this far because Ani-Mall Pet Hospital is by far much more affordable than anyplace I find locally, but but not only are they more affordable they are exceptionally friendly and very very thorough.And I know I speak for all of use when I say when it come to the animal in my life who I only call “MY BEST FRIEND” only the best will do, and for sure undoubtedlyANI-MALL PET HOSPITAL is the BEST.

Ka
Review №47

This place is beyond awful. In September I brought my cat to them and had an adult physical and lab work completed. He received a clean bill of health, but my cat had elevated white blood cells that were never addressed. I found out about his skewed lab work after requesting a copy, and they did not treat him. In November I brought him back and his jaw was broken, half of his gums were eroded and he had lost 4 lbs. The doctor put him on pain medications which eventually sent him into kidney failure. The worst part was that the doctor said he had periodontal disease(never told me about this diagnosis or management) and acted as if I was negligent in letting him get so bad. I watched my favorite pet wither away malnourished and helpless. I went to them and entrusted them with my best friends life and I will regret it every single day. It was hands down the worst experience I have ever had with any healthcare provider. The fact that this place calls themselves veterinarians is a total joke. Avoid this place. They will kill your pet and send a sympathy card to absolve themselves of any guilt.

Wi
Review №48

Seamless experience for a last minute boarding of our 3 chaotic pups. We will definitely be utilizing their services in the future.

Tr
Review №49

I highly recommend this animal hospital. Dr. Sterlacci is amazing and goes way above and beyond any other veterinarian I have ever seen, he spent many hours counseling me regarding my sick fur baby during his long battle with kidney disease, answering any questions and concerns I had regarding medications, treatment, etc. with patience and care and really took the time many vets dont. Great place to take your precious pets!

Na
Review №50

We had a great experience with our cat Snicker! He had surgery and we had him board for a week. Dr. Standish was great and also Dr. Barra! Staff nice too! Wr were going on vacation so my daughter & son in law took him to their house to care for him. Thank u again!

Da
Review №51

Seems like they have a ton of staff/management overturn. Had previously dealt with the former office manager only to call again and find out she was no longer there. As well as the whole boarding staff, assistants, and techs. I originally went to Ani-mall for boarding. I’ve definitely seen a decline in care.

De
Review №52

The vet was wonderful when we lost our dog Lanie, however the office staff needs lots and lots of training in sensitivity, especially the older women with the long hair, the way she spoke to me , on the worst day day of my life, she should be ashamed of herself, and needs to retire! Thank you letting me share my experience. Deborah Sherman

Ca
Review №53

Loved coming here, pleasant staff, Dr. Jiaro is great, new rules, now require a deposit for appointments? Why not notify clients? Will be looking elsewhere. Thank you for the good year.

Ti
Review №54

I can not put into words how grateful I am for the staff at Animal Hospital.I will start at the beginning so you can understand. In January I went into complete heart block and almost died. When it happened I was alone at home and passed out and fell to the floor. I came to with both my dogs barking and licking my face and I dont care what people think my dogs saved my life!! Yesterday I took TJ one of my dogs in because she was not feeling well to be horrified to find out she was in critical condition and needed an operation. I was devastated because I have been out of work and was waiting for disability. Well Dr Brian didnt let the fact that I did not have the money right there and then keep him from taking care of her. He spoke to the office manager Theresa and we were able to make arrangements. I will not take my dogs anywhere else. I have moved around in my day and have never had a vet put the pet before money.Thank You Soooo much! Because of you my family will be back together soon!!!

Je
Review №55

I cant say enough about animall. They are very outgoing and provide the best care I have ever received for my animals. When my dog had to be put down due to age last year they were really there for me to ease some of the pain.5 stars from me easy.

Ka
Review №56

Everyone at Ani mall are w0nderful and show every pet along of love and careOur Bella has been going to doggie day caŕe for over a yearShe is happy and well taken care of.

Am
Review №57

Amazing. Help rescue baby kittens, I have never met such a caring giving person. Nicole you are wonderful a gift.Updates information, explains, cares to find good home.Nicole take Kevin please

Ch
Review №58

Shame on you for the way you treated your paying customers and their diseased dogs yesterday. They lost their house and their dogs and had to handle the bodies themselves and bring them to Newton NJ, because God forbid whoever picked up the phone had a heart to accept their bodies after an extra 5 minutes of unlocked doors Us peasants suffering through the hardest losses of our lives dont deserve to suffer through your coffee breaks.

An
Review №59

I want to thank Janet for taking her time with me on the phone yesterday. She shared her own personal and professional experiences when dealing with end of life circumstances.I appreciated her approach, I am grateful she cares so much about people and their four legged family members.

Ca
Review №60

They have the best team from the Drs to the assistants! Theyve always taken the best care of our pets. There is a genuine care and concern for their health and welfare as if they were their own.

S.
Review №61

Staff here is wonderful and friendly and they will give you the most honest opinion about your pets health. I unfortunately had to put my dog down a few months ago and they were really supported kind and helpful throughout the whole ordeal.

JE
Review №62

Great experience! Susanne is so helpful and knowledgeable. She even carries out the product to your car. Genuinely caring and professional. Will continue to use them over PetSmart

He
Review №63

We have used Ani-mall since 1998. They care about each animal they treat. There are many services provided and I have always trusted their treatments and care. From regular visits, to grooming and boarding, and surgeries I never doubted the expertise of the doctors and staff that Dr. Barra assemblies.

Ra
Review №64

Update: When last there, I asked them to check for fleas, and if she had them, to include a dosage of external flea/tick medicine... they told me that they checked, and that she didnt have any... well, she did (once home, she never went out again, and remained an indoor kitty, as are my 3 other cats), and she gave them to all 3 other cats, and now I need to call an exterminator! 🤬This, on top of the fact that they make you wait in the parking lot while they examine your pet, so you never see what they actually do, because of COHHHHVVVIIIDDDD, is why I switched to another vet... 😒

Pa
Review №65

HORRIBLE never going here again. These people are NOT nice, if I could give zero stars trust me I would. Scammed me out of my money, LIED to me, and hangs up while I’m telling her about my experience. The receptionist threw a fit saying she was the one I talked to WHEN I DID NOT this service was absolutely horrible and the vet did NOTHING for my dog DONT WASTE YOUR TIME

An
Review №66

My recent experience at this practice with Dr. Michael Barra was absolutely horrible and I believe cost my cat her life prematurely. At one time this practice was a good place to bring your pets for healthcare. Dr. Barra never accurately diagnosed my cat or discussed treatment options. Meanwhile my cat was terminally ill with cancer and I was never aware, yet Dr. Barra was encouraging extensive blood work to test other things that had nothing to do with her main condition. Dr. Barra also did not review my cats blood work carefully. Ultimately, Dr. Barra administered 220 ml. of subcutaneous fluid to my 4 lb. cat, over 100 ml. more then her appropriate dose. The very next morning my cat suffered a stroke or a blood clot and could not walk. She walked totally fine before. PLEASE, PLEASE DO NOT bring your animal to Dr. Barra. I regret entrusting Dr. Barra with the care of my cat and I wholeheartedly believe Dr. Barra shortened my cats life.

Li
Review №67

Brought my cat in for an ear infection. Doctor said he had mites and Gave me revolution. My cat took an ill negative effect to it. He cannot control his muscles and is peeing every where. I tried to research about the medication to see the reviews of it but I kept getting verbal pushes to get it and go and that it felt like the ONLY option to get rid of it. I BLAME revolution but I also blame the doctor for selling this to people. 2.5 reviews?!Also overcharging for surgery for hematoma for the ear almost 500 dollars!! I did research and it should only he 300-400+ at best!I had to go to another doctor and the vet actually gave me medication too the route of the problem! ( the vet does not even support revolution and refuses to sell it to people!) The only issue is that I SHOULD OF WENT TO THAY VET FIRST. MY CAT IS PERMANENTLY DAMAGED.

Ra
Review №68

They ruined my cats throat. He cannot breathe normally anymore due to them slipping the tube in his throat. Edema was said to be what THEY caused somehow they were able to see that with no scope . $1100 vet bill to fix it. They are to blame. Phone Staff rude also.

Ti
Review №69

After 26. Years I will never take my animals there ever again after today had to put my dog down and all they cared about was the money shame on you

Do
Review №70

They are great when boarding my dog. Ive boarded three different dogs over the years. The dogs always seem fine, besides being away from there family.

JE
Review №71

We called the office with an emergency with our Westie, they had us bring him right in and they treated him with such kindness and love. So glad we have chosen these vets to care for our babies.

Ma
Review №72

Mollie always received the best care possible up until her passing on Dec.5, 2017, just 8 days shy of her 16th birthday. Westies do not usually live that long, but I am sure that Ani Mall had a lot to do with that. We were comforted by the staff as well as Dr. Cox the day we had her put to her eternal rest.

Di
Review №73

Staff is friendly and knowledgeable of my pets needs. When I go on vacation I can always count on staff members to take wonderful care of my pets , Molly and Louis. I appreciate all that you do.

ca
Review №74

It was Fancys first time boarding at the Ani-mall Hospital so I wasnt sure what to expect. To my satisfaction, my fur baby was well taken care of from June 29th through July 12th. She received a complimentary bath on the seventh day, the staff text photos during her stay, and she smelled so good when we picked her up on July 12th. She has a grooming appointment scheduled there for next week and I would definitely board her there next time.

Ro
Review №75

The Pet Store at Ani-Mall has a really great staff. They are friendly and vary knowledgeable about food for my dogs. They always have a smile and some good advice.

Bo
Review №76

I have had 3 different vets here and all of them were terrific and caring as well as the staff that works there. If you are looking for a vet...this is a good place to go.

St
Review №77

Love the Vet Doctors and the staff! Ive been taking my Puppies there for years. They always take great care of them.

Fr
Review №78

Highly recommended all in one stop, Vetenarian, Hospital, Grooming, Boarding and Supplies

Su
Review №79

My dogs in the past come home neurotic after a stay at a kennel. I have boarded for the last few years at Animall and they are always their happy same selves when I pick them up.

Ba
Review №80

We bring our animals to these veterinarians often .Had some good experiences ,however one of the receptionists was nasty to us for no reason .. I do think they could be a little quicker at letting us know our cats blood results .Have positive things ,staff call the next day to ask how our animals were .. I do wonder about the honesty of some medication costs that were administered to our animals ..

Te
Review №81

Staff was excellent they came out to get information on my pet. To keep everyone safe from covid. Very caring love them.

Mi
Review №82

Very caring service. Treat your babies like their own!!!

Du
Review №83

Staff is knowledgeable, friendly and caring. Would recommend to any pet owner.

Lo
Review №84

I love this place to board my cat. Workers are all pleasant and sweet and they love my animal.

J
Review №85

Staff was very attentive and made sure our pet cat was confortable. The boarding area was very bright, clean. And classical music was on in order to keep our pet calm and comfortable. We highly recommend

Mi
Review №86

Theres an older woman that works there that should find a new profession. Very condescending. After our pup gets his final course of shots we will be searching for a new vet.

De
Review №87

I have used this place for my pets many times. Great care. I buy pet products here also such as flea and tick treatments. Knowledgeable staff.

na
Review №88

Helpful and friendly staff, clean and spacious facility.

Ch
Review №89

Great staff! My cats love the staff and Dr. Jairo

He
Review №90

They took great care of my very sick cat! They were so compassionate and great with her!

Je
Review №91

My dogos love this place. Everyone working here is kind and compassionate. No complaints.

Ch
Review №92

Good with pets. There always willing to work with you and always ask permission before running any tests.

Ro
Review №93

Friendly staff all very helpful and take the time to answer any questions and explain all options to the pet owner.

An
Review №94

Great place. They take good care of my dogs.

Gi
Review №95

So, far best healthcare for my dog. Informative, patient and very confident in their work!

Ni
Review №96

My kitten was injured a few months ago and over the course of a week completely lost use of his hind legs. In a panic I took him to an emergency vet who basically told me to put him down and that it was too late. The next day I brought him to Ani-Mall, the only vet I have ever and will ever use. Dr. Mangan and all of the staff at Ani-Mall have been so compassionate and so helpful to me and my baby during these last few months. Although there have been many ups and downs for him through this, Ani-Mall has always been quick to get us in to be seen, even at the last minute, and they have not given up on him. I am so grateful for all of the wonderful staff there. Even though my kitten hates some of his treatments, he loves all of the staff and is so relaxed every time we go to the vet. They have made this whole process so much easier and more manageable. Thank you Ani-Mall staff for everything you do🐾🐱❣️

St
Review №97

Terrific establishment ... very professional and courteous .... theywere concerned for my pet cat and took care of an urgent situationquickly ... i will definitely return and also recommend the Ani Mall toothers ...the fishing lure is gone !!!! ... thanks

Me
Review №98

They saved my chihuahua daughter dog! They have also been there when Ive needed them. Thank you Ani-mall!

Ja
Review №99

As Always a great visit.. wonderful Doctor & Staff

Da
Review №100

Excellent service. The doc saved my cats life. Forever grateful to him.

Be
Review №101

I actually cant wait until I take my cat to the vet

Pa
Review №102

Great place and staff to take my dog.

Jo
Review №103

No unnecessary tests. Very kind people.. we loved the vet!!!!

Sa
Review №104

It’s the best Vet place very personable staff they care for your pets. Highly recommend them.

To
Review №105

Been here once cause we just moved here with our year old GSD & we highly recommend

Ju
Review №106

They take care of your pets needs! Keep up the good work!!! Pet heroes!!!!

Ma
Review №107

If I could give them zero stars I would. Avoid this vet at all costs.

Mi
Review №108

The staff there was very friendly! I would recommend this place ! Nice and clean! 😍

St
Review №109

I had my Yorkie groomed her today Tori was so sweet and did an amazing job thank you so much for making my Mandy absolutely gorgeous

A
Review №110

Cute place to bring your pets

Ri
Review №111

Very nice ppl working there...Fair enough on the pocket for those on a budget. Lol

Di
Review №112

I love Ani-Mall Pet Hospital. I take all of my rats there.

sc
Review №113

Excellent veterinarians. Emergency visits can be pricey.

Ty
Review №114

Very Clean , Staff was very attentive, dog seemed well taken care of

Je
Review №115

They are awesome, professional and loving to our pets.

Ca
Review №116

Great place. Treats my dog like family

Je
Review №117

It was my first time going and the service was good i like it

Ke
Review №118

Great place to bring your pet People are very nice day

ci
Review №119

The staff are wonderful. They are caring and cheerful.

He
Review №120

The nutrition center is the best. Suzanne knows her stuff!!!

sa
Review №121

Its an amazing pet hospital and great vet

Ja
Review №122

Its hard to find a good local vet for pet rabbits. This place is top notch! The entire staff is excellent!

Sc
Review №123

All the staff here are really amazing. From the front desk to the other clinicians and vets on staff. This is one of the only pet clinics that actually has your pets best interest. All for Brian or Jacenta if you want the most catering, professional and amazing treatment for your pets. Although, it doesnt matter who you have, youll be in good hands.

Da
Review №124

Ani-mall pet hospital has kind staff and their prices are more reasonable than some other veterinarian services in Orange County. I have found their staff to be more than competent thorough and compassionate. Highly recommend their services.

Ty
Review №125

This place was super nice and very clean

Vi
Review №126

We had a wonderful experience! Everyone is so wonderful!

Me
Review №127

Great place and unbelievable staff the moment you step inside. I ended up having to put my best friend down in this facility and they were more than courteous and sympathetic with the entire process. Since then, I have had all my flat mates cared for in this facility. Dr. Standish-Parkin is an excellent doctor, friendly and very thorough. Brittany is also informative, caring and understanding. They answer any questions and guide you step by step with healthcare for your beloved companions. Very professional and they treat you with prioritized care regardless of what you are coming in for. Cannot say enough about this place! Ive been to other local vets previously, which ultimately lead to having to put my loved one down after months and $$$ spent to find out he had cancer the whole time and it had progressed so far by the time I reached this facility. Wish I had known about this place first.

st
Review №128

Really care about your pets

An
Review №129

Dr. Barra has cared for our family fur babies for over 30 years. He and his staff have always been wonderful. Dr. Barra has recently assisted me with specific issues. He has been extremely thorough with researching and consulting to provide the best advice and care possible. I should have written a 5 star review years ago. The extraordinary attention he has paid to me recently has brought me to do it today. I am so grateful to have a wonderful Veternarian with a heart of gold!

Wa
Review №130

Staff was a bit on the nasty side on my last visit. Therefore they lose a star. 😠

Je
Review №131

Love the Folks there. Cant ask for better.

Me
Review №132

I love this vet. Although it isnt my primary, theyve helped me SO much in the past years. My dog needed a CCL surgery and after being upcharged by several vets in the tristate, this was the first place to tell me that I didnt need an expensive metal bar to be put in my dogs leg. They said they could create new tendons with FISHING WIRE for half the price and had done it thousands of times. Sure enough, it worked beautifully. Not to mention, last week I was freaking out because my dog had stool that was 50% blood. I called in a panic and they didnt hesitate at all and told her to bring me in right at that moment at the end of the day. They didnt make us do any extensive testing, the doctor was sweet, and fixed my dog up at a price that was WAY cheaper than I was expecting. Definitely a five star vet!!

Ke
Review №133

Staff is always friendly, and knows you by name.

Je
Review №134

Love how well they treat my dog.

Br
Review №135

Such a caring staff and so professional and knowledgeable!!

Vi
Review №136

Great place ro bring your furry kids!

S
Review №137

Great vets , great staff

Th
Review №138

Best vets for our fur family !!

De
Review №139

Doctors and staff are kind and answered any questions

Gl
Review №140

Clean, efficient, pleasant, reliable, accommodating, reasonable prices.

Br
Review №141

Friendly service..and carring love it there.

Su
Review №142

Amazing staff and service

Fr
Review №143

Staff friendly, helpful, the place is clean, I love bringing my 2 cats.

Re
Review №144

Great place. Staff is wonderful.

Di
Review №145

I was able to get the meds to help my cat after trial an error .

B1
Review №146

The staff is extremely nice and informative.

Ja
Review №147

Love these Vets!

Yv
Review №148

Caring and knowledgeable

Ei
Review №149

Very caring, decent pricing

Me
Review №150

Wonderful and caring staff !

Ge
Review №151

The VERY BEST in Orange COUNTY

Ca
Review №152

Expensive but super care!

An
Review №153

Very professional and friendly vet

Ch
Review №154

Very clean and staff are friendly

Wa
Review №155

Greatest staff and service!

Ro
Review №156

Dr. Jairo is there

N
Review №157

Amazing staff.

Ka
Review №158

My vet...the best

Do
Review №159

They really care

Je
Review №160

Nice staff

Mi
Review №161

Great vets

Je
Review №162

Very professional

Fa
Review №163

Accommodating

Ha
Review №164

Its a good place, they serve you politely.And they dont speak Spanish😢

ch
Review №165

The best for our kitties

Is
Review №166

They give excellent attention

Information
36 Photos
166 Comments
4.5 Rating
  • Address:877 NY-17M, Middletown, NY 10940, United States
  • Site:http://ani-mall.com/
  • Phone:+1 845-361-3600
Categories
  • Pet boarding service
  • Pet groomer
Working hours
  • Monday:8 AM–6 PM
  • Tuesday:8 AM–6 PM
  • Wednesday:8 AM–6 PM
  • Thursday:8 AM–6 PM
  • Friday:8 AM–6 PM
  • Saturday:9 AM–3 PM
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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