Eagle Ridge Kennels

7081 Ellicott Rd, Orchard Park, NY 14127, United States
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Eagle Ridge Kennels
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Me
Review №1

My 3 dogs Biscuit, Charlie and Stanley LOVE coming to day care at Eagle Ridge! They take such great care and the 7-7 hours are so convenient!

k
Review №2

Pricing has changed and now it is absurd. Our dog always seemed to have an okay time but sometimes they forget to return her medication or toys. Overall its been average but definitely not worth the new pricing policies.

sa
Review №3

I just boarded my Husky this past week and he loved it ! They had all great things to say about him, which they keep in their notes. Very clean and friendly staff !! It was a little pricier than Im used to for boarding but regardless my dog was well taken care of

Li
Review №4

I love Eagle Ridge! It’s my dog’s favorite place in the whole world. I can leave her there knowing full well that she’s being taking care of and loving every moment. Excellent daycare, boarding, and grooming. I can’t recommend enough

St
Review №5

These folks have been taking great care of our family for 20 years! It’s a safe feeling to know they are taken care of!

Ca
Review №6

Although a kennel may not be the first place you think of to board your cat, Eagle Ridge has a special cat area upstairs that provides all the comforts of home. We have boarded our two cats here multiple times over the last 2 yrs and are extremely happy with the care they receive. Each cat has a separate enclosure with an upper window view and cozy sleeping area that borders a living room lounge area. Every cat gets time daily to explore the living room and visit with whoever is there. When we pick them up after boarding, it’s obvious they received a lot of love and attention. You can tell that everyone at Eagle Ridge loves animals. We highly recommend Eagle Ridge Kennels as a place you can feel comfortable boarding your cat.

Je
Review №7

Omg best doggie day care in the biz

Da
Review №8

First time client Dog Nico was well fed, exercised and taken care of. Nico will return during my next outing of town trip.

Ja
Review №9

Eagle Ridge has taken care of our cat several times when weve been out of town. What a wonderful place! Our cat receives exceptional care and comes home happy and healthy. We never worry about his care while were gone and know hes receiving personal attention with total commitment to his well-being.

su
Review №10

We love Eagle Ridge! Our high energy dog loves going there and comes home all tuckered out. She plays with many other dogs and loves going there. The staff listens and follows any special requests we have. They are always happy to see her come through the door whenever we bring her.

An
Review №11

We dropped off our dog Monty for his first time boarding at Eagle Ridge. I was a bit worried how our large dog would do because he has separation anxiety, and he’s never been to a dog boarding place. He has only had pet sitters. I called every day to see how he was doing and they explained what his activities were for the day and how he was eating/drinking and his mood. It made us feel much better. They offer the option for your doggie to go in play groups based on temperament during boarding. I felt most assured when a staff member said they hung out with our dog and pet him a lot. They call him “Mr. personality”.When we picked him up, I was scared he was going to be a nervous from our time away, he has acted very weird during previous times when we went away.However, at Eagle Ridge, he came back sooo happy and comfortable. He was super calm and acted like he never missed us! I definitely recommend Eagle Ridge Kennels.

Br
Review №12

We have two service dogs that cant be boarded with family when we go away. Eagle Ridge took care of our dogs expertly. They were both happy and up beat when we returned. Couldnt be happier. They are definitely top notch.

Bu
Review №13

I can not say enough about this daycare! the staff is as sweet as they are helpful. I have taken my dog here numerous times and every time he is worn out at the end of the day and happy as can be. I do recommend Eagle Ridge Kennels to all my friends and family. My puppy Keegan seems to LOVE it here!!

Pe
Review №14

Tell puppy owners up front that they have been boarding dogs that have suspected Kennel cough rather than after the stay. Our puppy now has Kennel cough after staying at Eagle ridge. Prices for the stay are not fantastic, most expensive place weve found so far $456.76 for two nights stay just for our puppies to come home bouncing around the place when normally coming back from doggy day care they are worn out after having a decent amount of interaction with other dogs.edit - and now our other dog who stayed at your facility is showing the same signs so thats both dogs who have kennel cough. it sounds awfully painful for them. those two days at eagle ridge along with vets bills is going to work out very expensive and traumatic experience for them. we should have been informed beforehand and we would never have left them.

Da
Review №15

Boarded my 6 year old dogs for the first time. My male has issues with new people and the staff here was great they took their time and accommodated his shyness. When picking them up I got a full report of there stay and the dogs were happy and in perfect shape. Would absolutely recommend this place!

An
Review №16

They ver good with my pekingese Alfie he loves it there.

Ja
Review №17

Neglect, non caring, possibly abusive, expensive. Besides price, we Took our dog here, she had diarrhea and didnt eat much during her stay. She was nervous and scared when we dropped her off and picked her up. We gave them a hat of peanut butter and her kong with instructions to give her a few scoops everyday to occupy and calm her. Got it back with one am small swipe missing. She was there for 7 days... a friend said she got a job there after and quit because of the way dogs were treated and attitudes. She said if dogs were being difficult employees would hit the dogs to get them to behave or comply. Not surprised if my crazy roudy as they said, dog was hit for a week. Breaks my heart to think about it we now take the pets to Wayne wood kennels. A family run kennel that my dogs is always so excited to go she runs into the place and down the hall.

ta
Review №18

I want to make sure everyone knows the truth. After 24 years of dedication Tammy the groomer quit last March. And, this March after 26 yrs Mary quit. If you look at the meet our staff part of the website the only two people that are still part of Eagle Ridge Kennels are the owner and her husband. Everyone else has quit prior to Tammys departure. I have made several requests to have my picture removed from their website as is it considered misappropriation of your likeness. This is not meant to intentionally hurt anyone but to let people know the truth!I do not like lies or deception!

Al
Review №19

I take my boys Hobo & Hattrick here and they love it! They get tons of exercise, love and attention! You can tell the staff truly adores animals and dogs and treat them like family. Highly recommend!

Bu
Review №20

I am so mad we picked our dogs up today and they were only there for 3 days and our bill was $578.00 and we only have 2 dogs!!!! There prices are outrageous and don’t prefer bringing your dog here!! If u want to take ur dogs/cats anywhere go to home away from home kennel! I may be only 12 years old but I know that that is a lot of money for only 3 nights for 2 dogs!

Ca
Review №21

Eagle ridge doggie daycare is the best around. They have so much experience and the staff is so friendly. Arlo, my 7 month Weimaraner, LOVES it there! They are quick to answer any question you may have, including general dog questions that dont have to do with their buisness.They are genuine & really get to know each dog individually to best provide care.At the local dog parks, Arlo was always afraid of other big dogs and wouldnt leave my side ......but after a few days at eagle ridge, all he wants to do is play with them!!

Sa
Review №22

Adequate boarding care. Full disclosure - If you want your dog to play with other dogs there is a $10(ish) upcharge per day and they require you to purchase a bath.

Ma
Review №23

Boarded my dogs there for the first time; for 10 daysThey came home relaxed & happy, than other places they stayed at previously; When went on vacation. I would take them there again, when I need to board them, again.

ti
Review №24

Great friendly place where dogs of all sizes are able to play together. Clean and well cared for facility.

Am
Review №25

Awesome staff and facilities. Ivan will be going back for sure 😊

Ma
Review №26

My dogs, over the last 28 years, have done well here. The comments and reports from the staff tell me that they are paying attention to his comfort and well-being.

Jo
Review №27

Im editing this review on the basis of the reply from the veterinarian on staff. I had attributed a case of roundworms to the facility but the explanation underscored that the life cycle of the roundworm would probably not make the kennel The smoking gun in this case.

Er
Review №28

Great service, friendly staff, our two older shelties love it here. Great grooming as well!

St
Review №29

Crazy expensive! 2 dogs for 4 days cost $630 with tax! But we were in a pinch and didnt have any choice.

Ra
Review №30

Have been going for years , my dogs love this place . Staff is always courteous.

An
Review №31

Our lab, Sophie, gets really excited when we drop her off here. They take really good care of her.

Na
Review №32

My black lab Gabby loves going here for doggy day care. Always tired when she comes home.

DJ
Review №33

Nice folks here. Looking forward to keep my Beagle for a few days here.

Jo
Review №34

Very professional!!Friendly and knowledgeable staff. I would always trust them to care for my pets.

Am
Review №35

I unexpectedly rescued an Old English Bulldog and needed boarding for a few days. The staff is amazing and super easy to deal with-I wasnt sure of his temperament etc but they said bring him in ! I think Ivan had a great time and will definitely take him back.

Li
Review №36

Great experience, too excellent care of our dog, thank you!

B
Review №37

Love this place, professional and they care about your fur baby!

An
Review №38

We used the kennel for the first time this past weekend and we couldn’t be more thankful for your caring staff for taking care of our Maggie. She is one tired out little lady today. Surprising how many people are complaining about pricing. These people are handling our family member. The pricing is comparable to other kennels. The only thing I wish we knew up front was we couldn’t extend time. We have used other kennels with our old dogs and when on vacation if we were running late or decided to stay an extra day it was never a big deal. With daylight savings it through us off a little and had to speed home after calling an asking for an extra hour to pick up even offering to pay extra. We got called 30 minutes before pick up and were told they can make a 1x exception but at that point we were 15 minutes out. Just wish they told us that at 9 am when we called so my kids could of got out more to stretch their legs. Other than the strict pick up policy we loved the kennel and definitely will be using them again in the future.

Ki
Review №39

This place is amazing. Tammy who grooms my cat is the best!!!! My cat jack just loves her. Very efficient and trusting place to bring your animal and not have to worry.

Je
Review №40

My dogs were well cared for and happy so we were happy!

Sj
Review №41

Luda had a good time here. They told me he was well behaved

Da
Review №42

A bit costly, but do a good job. Solid staff

An
Review №43

Friendly staff who really care about dogs. I will be using them again

Ra
Review №44

A great place to board your pets.

PA
Review №45

Very nice space for our doggyangel 😊

Ch
Review №46

Best place you can bring your pets!

da
Review №47

Awesome place to board your pets

Br
Review №48

Wonderful service with fun and energetic staff

No
Review №49

Excellent care, very organized.

Bo
Review №50

Very polite on the phone

Vi
Review №51

Very attentive to your pet and you.

Ro
Review №52

Quick in, and out ! Friendly service !

fr
Review №53

The dogs seem to love it here

La
Review №54

My dog liked it

Ja
Review №55

We started taking our dog here over the summer after previously using another kennel in the area. Our dog is always anxious to be separated from us, but we feel so lucky to have found Eagle Ridge because he is actually excited to go in and greet his caretakers!! The staff is friendly and professional, but we can also see how so many people interact with our dog during his stay and make him feel as relaxed as possible. The last time we arrived to drop him off, a staff member said (to the dog), dont worry, were taking you back to hang out with the other quiet dogs-- we hadnt discussed with them that hes more comfortable in quiet settings, but they clearly observed that and adjusted their care for him to help him be more comfortable. Weve also used the grooming services, which have been fantastic. Thank you Eagle Ridge for the excellent quality of care you provide!

Information
27 Photos
55 Comments
4.5 Rating
  • Address:7081 Ellicott Rd, Orchard Park, NY 14127, United States
  • Site:http://eagleridgekennel.com/
  • Phone:+1 716-662-5302
Categories
  • Dog day care center
  • Pet boarding service
  • Pet groomer
Working hours
  • Monday:7 AM–6:30 PM
  • Tuesday:7 AM–6:30 PM
  • Wednesday:7 AM–6:30 PM
  • Thursday:7 AM–6:30 PM
  • Friday:7 AM–6:30 PM
  • Saturday:7 AM–6:30 PM
  • Sunday:7 AM–6:30 PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
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