Dog Grooming By Rachel

Love going here!! They really care about your fur baby. My labradoodle is always scared but comes home happy and handsome!!

I have been bringing my 10 lb dog for grooming here regularly for 16 years, 6-7 times per year. My elderly dog is now blind and deaf with no other medical problems. I have been washing/shampooing my dog at home for several years at their request ( and incidentally still being charged the same fee). I was informed today that they would no longer accept my dog for grooming because “she gets so upset and is difficult”, they “are afraid that something will happen to the dog”. My dog still needs to be groomed and I think perhaps some compassion, professionalism and gentleness for my elderly dog, a long time customer, might be warranted and may go a long way toward making her less “difficult and upset”. Shame on Dog Grooming by Rachel.

Dog Grooming By Rachel was recommended to me after my puppy had a horrible experience at a previous groomer that left her fearful of having anyone touch her paws. Everyone here was friendly and my dog was treated with care. We were taken quickly and my dog liked it here so much she didn’t want to leave. Thank you for making our day.

Highly recommend!! I have a very anxious golden retriever who is afraid of everything. I was shocked when the groomers told me they were able to use the blow dryer and do everything I asked to be done. They were extremely accommodating and my golden came back super soft, smelling amazing, and looking adorable! Definitely will be coming back :)

The only groomers I trust with the pups. All instructions are followed 100%. Theyre never afraid to go in and they always come out looking fabulous! Always grateful for Ann too, who always gives great tips for taking care of the pups!

Professional service! My friend’s dog has been going for years and we adopted our dog in October of 2017 and have been going for a long time now! Our dog isn’t used to being groomed and is difficult. However, they are so kind and patient. They really care about our dog and are so grateful and happy with the service!!

Had been bringing my two German Shepards there for awhile until one day I had to wait two weeks for an appointment and by the time I got the dogs in my one dog was shedding pretty heavy upon arrival, the owners daughter was very nasty and told me my dogs hair was unexceptionable and they wanted 20 bucks more to groom him. I wasn’t happy with the way she was talking to me but I said ok. About 4 hours later they called that the dogs were done and ready for pick up. Upon arrival I was informed that my dogs are nasty and were biting Which they told me was going to cost another 20. My dogs were never a problem there before so I’m assuming it had to do with the daughters attitude and how they handled my dogs because she was mad he was shedding. On the way out I was told if I wanted to bring my dogs back I’d have to sedate them????? . I told them don’t worry I won’t be back.

Anne is so knowledgeable about my dogs health needs. She has recommended products that my vet never has & thanks to her, my dog is 16 today, walks twice a day and happy & alert. Sarah is the best groomer ; has a lot of patience

Weve been using this pace for years. They take good care of dogs and arent overly expensive. Sometimes they dont trim completely according to the requirements for the breed, but its not a big deal for non-show dogs.

Very poor customer service. Disgraceful the way they treat their repeated customers. I brought my golden doodle at appointed time (7 am) for bath and cut. The groomer was shouting at the receptionist that she always OVERBOOKS her and she cant do my dog. She proceeded to say I must have either washrd him myself bc his hair was curly. I denied this saying he has curly hair. Next the groomer , still in the back SHOUTED tome his paws have mats!! Shell have to shave his whole body & repeated I dont have time for this!! This was a confirmed appointment. I left.

The owner dragged my dog by his head collar and I had to yell at her to stop. I should have followed my gut and never left him there. When I picked him up he was dehydrated and shaking and had a fear of groomers after the experience. IDK what they did to him there but I would never trust my fur kids with this place again EVER.

They did a very nice job with our Jax, whos an Aussie terrier/mini poodle mix and 13 months old, for his first time haircut and he looks so handsome! Ill be bringing him back next time around.

Provided decent bath. Terrible grooming. Unprofessional. More an assembly line operation.. Not recommended!!

Excellent family owned business with fast and reliable service. I wouldnt go anywhere else for my dog grooming.

Love this place! Caring & always so nice to my dachshunds! Walk-in always welcomed. Highly recommend! Vicki and Christine are awesome! 😘🐾🐾🐾

Sara is always professional my penny girl (aka pittbull) she was deemed un gtoomable until Sarah worth every buck!!!!

GREAT job every time , very quick Always take care of dog. Great and caring with my Yorkie.

Brought my pup in for a Jheri Curl and diamond encrusted fronts. And let me tell you, Rachel HOOKED IT UP! My pittie look all smoove and mean now.Thanks Rachel! Hit me up on the celly.

Did a great job with my maltese who was very matted. Staff was friendly and honest. Very fast turn around

Not happy about getting told my Dog needed tranquilizers...and wanted me to Sign something, too! After I have been a customer for at least a year now!😏 wont be going back...find another groomer...i did already!

Amazing and they take such good care of our Apollo

Sarah is amazing. Loves my dogs like her own!

First time there. By dogs cut came out great. Will go back.

They so a wonderful job. Staff is friendly.

Very nice people and professional. Not cheap though

Great work, care about your dogs. Thanks Vicky!

Great bunch of people who make the extra effort with the animals they care for.

Highly recommend staff is very nice.Very accommodating A+++

Really nice people here who care about dogs and thats important

Excellent service! Highly recommend!

They are skilled caring professionals. My dog comes home happy and handsome every time and Ive been using them for years!

They all love and treat animals respect.

Called and got same day appointme r. Knowing my 2 sogs neesed a lot of pampering. They did excellent job on both my dogs. I will definately be bringing them back on a fegular basis

Truly the best groomer on Long Island!

Excellent service, and very friendly staff!!!

Terrible service, constantly over book and lie about it. Go elswhere

Wont take our fog anywhere else

Great experience!

Great dog groomer

Nice place