Flawless Paws Pet Grooming

13 James P Kelly Way suite d, Middletown, NY 10940, United States
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Flawless Paws Pet Grooming
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Gl
Review №1

1st time for my 2yr old Airedale TerrierMax and he never had been to a professional groomer before.. Ashley did such a fantastic job on him , I give them 5 stars!

Mo
Review №2

Oh my goodness! I was more than pleasantly surprised and beyond that my dog is SO happy, cute and clean! She had a great time with Tori and literally I’ve never had her come out of the groomers before in 13 years (regularly) SO happy and relaxed…she slept on my lap on the way home - a total first. We will definitely definitely be back! Couldn’t be happier with the service! I took so many pics when she got home because she was so happy! For a 13 yr old to get that much energy…it’s been a long time since I saw her smile so big. Thank you Tori and the Flawless Paws crew!

Gl
Review №3

It was our first time, at flawless Paws, and indeed my puppies were flawless and they did as we expected with their beautiful expressions on my Big boy Fluffy. Would recommend them. Thank you to all the team at flawless Paws 🐾❤️

Sk
Review №4

Karissa groomed my Merle Yorkie to perfection!!! She knew exactly what I wanted. I’ve taken him to multiple places and they’ve all insisted on cutting his face like a schnauzer. This is the first time he’s EVER looked this good and been this confident. I’m obsessed

Ti
Review №5

I am so happy with this place! Our first time there and my handsome Maximus loved Sarah and she did such a great job!!!! They gave me a same day appointment and I can not be any happier!! Thank you Sarah very much for being so gentle with our boy Max

Li
Review №6

As always, Chelsea did a great job, and Lexington is looking so handsome. I wish he could tell me his experience at the groomers, LOL, but he looks happy.

Ni
Review №7

Took me 3 times to find the perfect groomer for my husky! Love Flawless Paws. Yes, its a lil pricey, but you get what you pay for. I cant see ever using any other groomer.

Mi
Review №8

Amazing work! I had Buddy groomed here for the first time this week and he came out looking perfect. I will definitely be a returning client. The process is easy, the people are friendly and I felt like Buddy had a pleasant and relaxing experience while there.

Lo
Review №9

First time taking my 1 yr old ragdoll cat to Flawless Pets. He looks great and I was so pleased with every aspect of their services. Will definitely use their services again

Ni
Review №10

My dog is been going to them for over 3 years. Very professional, friendly & knowledgeable of the animals that they service.

Ra
Review №11

Excellent service!! The ladies there are AMAZING!. The environment is very clean and very friendly. I love it when Leo goes there,he comes back looking extra cute 😍 💕 🤣

To
Review №12

Karissa is absolutely fantastic. We had our little boy Koda get his first haircut and Karissa did an outstanding job as usual.

Jo
Review №13

Too notch! Professional, caring, clean!!! Easy to get to and near shops while you wait. Definitely going back!

St
Review №14

Great customer service. It was Bailey’s first time there. He was able to be groomed the same day as they had a cancellation. They listened to how I wanted him groomed. I love how he looks , will definitely return!

Sa
Review №15

They do a great job and my dog is always happy to go there!

Yo
Review №16

First time here to take my precious dog they did such a good job on his haircut. I change places from PS because i became aware of lawsuits and dogs that died because of them. I love my dog to much to be okay with that and to make it worst they kept it a secret. So far I am loving this place.

Va
Review №17

Love how they leave my puppy looking all handsome , but never get posted on facebook for a picture and forgot his bandanna or tie

Ka
Review №18

I have never encountered such a caring, clean grooming environment where the business owner strives to truly ensure your dog is taken care of and groomed to your liking. Shay is awesome. Her team is awesome. Not only grooms to perfection, but as a business owner and manager to her team- keeps customers happiness and their dogs utmost priority!!!!! We love coming to Flawless Paws!

Ro
Review №19

I took my cat in for a bath and sanitary trim and clip off some hair mats. I wasn’t expecting much because cats are difficult to work with. She looked beautiful and would definitely go back again.

An
Review №20

We had moved between a half hour and an hour away years ago but were back because theyre quality groomers who do well with cats.

Mi
Review №21

I had my 5 pound 18 year old rescue groomed at Flawless Paws. They did a great job, he looks absolutely adorable. They were great

Sh
Review №22

Love Love Love Them. Dont know what I would do without Shae and Team. They treat my Dog cash like a King everytime hes there. Highly recommended them.

Da
Review №23

My husky Tundra is not the easiest to groom, but the people at flawless paws were exactly that FLAWLESS!! She smells amazing, looks amazing and they got all that extra fur that shes been leaving around my house gone!!! Thank you so much I will definitely be back!

MS
Review №24

I LOVE THE STAFF !!! THEY ARE WELCOME POLITE AND VERY PROFESSIONAL , THEY ALWAYS EXCEED MY EXPECTATIONS !!! PUPPY CHULO AS THE GRINCH YOU GUYS BLEW THIS OUT THE WATER ❤

Ca
Review №25

I brought my sassy girl (cat) to be groomed the gentleman helped me and he was so kind and awesome. Long story short they gave sassy a bath but that’s all they could do bc sassy was just having a hard time! They were compassionate and went above and beyond making sure my girl was okay! And for that I will always be grateful and always recommend their services! Thank you guys so much!Cassandra and Sassy!

Al
Review №26

I love this place! Bringing my Yorkie back for the second time today, our first experience was amazing! The atmosphere of the place makes you feel good about leaving your pet there. My dog was soooo hairy, like wolverine, and when I saw him again he was so cute and all shaped up, it really took me back. Definitely recommend!

Ra
Review №27

Flawless Paws always does an amazing job with my dog, Hazel! She’s not the biggest fan of the groomer and tends to be scared upon drop off and they always take great care of her making her feel as calm and comfortable as possible, especially Shae he is wonderful! She always comes back very happy and clean, from ears to paws! They also always get me an appointment quick and have even squeezed me in the same day. Highly recommend!

Ki
Review №28

Fabulous grooming place! My dog Mia looks so cute every time!!

Am
Review №29

We have been taking my dog here for the last 6 years! They have always done an amazing job. And today was no different. Nicole was all alone due to COVID but made sure she took good care of our senior dog and even gave her an extra bath when she had an accident at the end. Always will recommend!

Ad
Review №30

Had some miscommunication issues my first time here, but Shay the owner was a great help. I brought my dog in who was matted and the groomer gave a great cut with the situation she had. Some miscommunication on the type of cut but she did what was best for my dog. My pup ended up breaking out from the sanitary cut and became inflamed and swollen in his private area due just because it happens sometimes. Shay reached out quickly and gave me a refund and even gave me some options to help his itching and swelling. Great customer service and just some messed up communication from both sides, but everything is good in the end!

Ma
Review №31

Everyone was incredibly nice, services offered were reasonable. I chose a scent that was for skin calming but will probably not use it again because it was so strong after picking her up. I just have a sensitive nose. But cannot wait to bring our lovey back!Update: another great groom!! We love this place!

La
Review №32

As a pet professional who has been in the industry for over 35 years I know excellent service. Flawless Paws has been an amazing resource for me and my clients as well. Not only is the grooming outstanding! And I show my dogs. So the criteria is high. They make my dogs - Dog Show ready ✨ They take the time to approach each dog as an individual. Customizing their technique around the dogs age, temperament and physical abilities. This is an aspect to grooming that you will not find many places. I am grateful to have Flawless Paws in my dogs lives. And I refer all my clients to them because I know how difficult it is to find this level of care and commitment. Thank you Shay and team for making the grooming experience one that my dogs have come to enjoy. And for always handing them back to me looking absolutely Beautiful 💜

La
Review №33

My dog and I have been going to Shay since she was grooming from out of her house. She is amazing, super responsive. I live in Warwick and I drive 30 minutes out of my way just to go to Flawless Paws. I will never go anywhere else, and I seriously mean that lol I am super judgmental when it comes to my little boys haircut. He always looks so handsome.

Ja
Review №34

My pup came back looking amazing. The staff at flawless paws was very friendly and they did an amazing job. Pricing is reasonable and they give a lot of options for different kinds of treatments.I highly recommend flawless paws!

De
Review №35

Excellent grooming service with a caring staff that truly loves pets. Easy to make appointments. Facilities are clean and well care for easy parking rates are reasonable.

Sa
Review №36

Flawless Paws was able to clip my anxious dogs nails without a sedative. Now I dont have to pay my vet lots of money to fully sedate my doggo for nail trims. The groomers also werent upset when my dog acted a fool when they bathed him. My dog is super soft now and smells great. Im definitely returning the next time my dog needs his nails clipped!

Ja
Review №37

A loving and warm environment where your pets are treated like family! Shop has been expanded to provide additional comfort for the clients and their owners. Shay and her staff are dedicated to make each experience worthy of a 5+ star rating!

Am
Review №38

I cant express how much we adore Flawless Paws and the entire staff! We struggled to find a groomer in the area that would work with our sweet boy.....over 100 lbs Chocolate Lab/Chesapeake mix. They are nothing short of wonderful. Caring, professional and friendly! Our family will continue to visit the incredible staff so thank you!!

Di
Review №39

My cat was very matted. I took her in to be shaved and wasn’t expecting her to look good. I was very surprised and happy. The groomer did a great job. I pre booked her next appointment. I highly recommend flawless Paws.

Tr
Review №40

We absolutely love Flawless Paws. Shay and the team of excellent groomers have taken care of our 11 year old Yorkie Poo for 8+ years. And weve never been disappointed.Extremely accommodating, pays attention to detail and always sends him back home looking like a Poochie Star 🌟

Ro
Review №41

Everyone is so amazing ! They always go above and beyond for our dog Luna! I started off at Pet smart and let’s just say they left us in a terrible position on short notice so I called flawless paws and Shay squeezed us in and got the job done and we’ve been going to her since then . They always work with us and our busy schedule, I Definitely recommend them to anyone!

An
Review №42

Very friendly & knowledgeable staff! Always a very fun & happy atmosphere! I love dropping our scruffy puppies off to be groomed & watching them emerge clean cut, energetic & content!

Bi
Review №43

We drive from an hour away to have our baby groomed here, it is the only place we trust. Shay & Eric are the best and have surrounded themselves with an incredible staff. They deserve more than 5 stars. Pam, Bill and Dolce

Er
Review №44

I can only imagine how difficult grooming a cat can be. Been bringing my long haired Jack every 3 months for about 2 years now. His lions cut is always on point!

Be
Review №45

Fabulous and great staff!!!

To
Review №46

Awesome Service & Staff!I just moved here from Yonkers,NY and was searching for a grooming place for Noah, found the reviews for this place to be perfect and I gave them a call spoke to Becky made the appointment and the end result exceeded my expectations!Great job !

Th
Review №47

I bring my cat here. They do a great job on cleaning him up and making him look great.9 o’clock means 9 o’clock there.

Th
Review №48

Best groomer in Orange County, NY! I have two dogs with different hair types and my dogs always look FLAWLESS!!! Never go to a big box groomer. Flawless Paws is a family business that cares about your pet and how they look.

Br
Review №49

Had an older cat that was found in NYC. His coat was matted. Now he’s like a new cat! They did a great job!!!!

Ma
Review №50

The best, they take special care with each customer. Have a very nervous dog and feel very comfortable sending him there for always a perfect grooming. Very accomidating. Wed give it 100 stars if possible.

Ti
Review №51

I brought my Chihuahua here to be groomed for his 1st ever haircut and was pretty nervous. They did an amazing job with him and he looks awesome! I couldnt be happier 💞

SK
Review №52

This place is awesome. My puppy came out looking like a million bucks.

Ge
Review №53

This Place is absolutely Amazing, they took Gunner a Aussie Sheppard who was not exactly taken care of and made him look like a AKC prize dog. The work and effort put into this Rescue was above and beyond. Thank you to the owners and Staff you guys are the best in the business.

Ba
Review №54

I recently had my Thunder groomed by Amy, she did a terrific job. He is a bit hyper and wasnt especially cooperative, but she did a great job. I will definitely be back.

An
Review №55

This was my first time at Flawless. My groomer Nicole was very polite and friendly. She treated my dog with kindness and my dog’s hair cut was spectacular. Thanks Nicole awesome job!!!

Lu
Review №56

You should not waste your time at this groomer!!!! Multiple issues, like forgetting to pluck and clean ears to not able to groom dog because not tranquilized enough!! What a joke!!! The only reason I came here is because my groomer moved to South Carolina. My original groomer never had any issues with any of my dogs. The only reason I gave them 1 star is because I couldnt give a 1/2 star!! Totally useless!!!!

da
Review №57

They make it easy to get your pets groomed. Amazing staff. Everyone Ive seen coming and going seem super pleased with the results.

Gi
Review №58

My dog is very distrustful and nervous also at times a nipper. The groomer did a great job. Great place for scared dogs. Thank you flawless paws for making my Chewy look so cute.

sa
Review №59

Best place to go to get your dog groomed

Ma
Review №60

Our beloved Freddie is not an easy groom...Sweet boy, but frightened to death grooming, especially nail clipping...Flawless Paws is amazing...They get him done quickly and professionally...Cannot reccomend them highly enough!

Ly
Review №61

I love this place and the people. I have a dog that is not easy to groom.Nicole and Shay do a wonderful and compassionate job of grooming and caring for my dog. Always! Love them.

An
Review №62

Where do I begin?Best way to say it.... Its like leaving my dogs with a family member. Theyre not only excellent at grooming, but also the nicest owners Ive ever met.

Ma
Review №63

I think they are wonderful and the staff help me a lot with Waffi and her appointment ❤️It’s a clean Beautiful place 👍and they take time with ur pup ❤️I just love them🌟🌟🌟🌟🌟

Fr
Review №64

Shay is the bomb, her staff is excellent.. Very comfortable space for your special pet. A must go for anyone who wants perfect service for their pet..Stop in, tell Shay that Fred & Marcia sent you 😁😉

Ra
Review №65

There very kind and gentle with my pups and very professional and very clean its hard to trust people with your children or your pet and I have to say they treat my dogs like there own I trully love the place so relax and drop your dog off for a nice experience ralph marcano

Ve
Review №66

I love the customer service and how attentive the groomer Nicole was to my pet she did an amazing job on my Deeva I would recommend her and also the whole staff is sooo great Best place to have my pet groomed

sh
Review №67

Work speaks for itself excellent job

Ya
Review №68

Ohh SHAY IS THE BEST!!I send all my dogs to her.So loving when my sweet coco passed.

mi
Review №69

The staff is competent and kind, and my pups always leaving smelling and looking fresh! Have been here multiple times and would recommend to everyone!

Pa
Review №70

We brought our two 16 year old cats to be groomed for the first time (lion cut) and we couldnt have been happier with how they turned out. Great job!

Ma
Review №71

Love them! I was so nervous because Ziva has really bad anxiety. I had nothing to be nervous about. Thoughtful, patient and caring! A+++ 5 STARS

Mi
Review №72

Awesome. Our dog is hypoallergenic and they always use the shampoo we give them and they take very good care of her.

La
Review №73

Great place to get your dog pampered. Grooming and nail cutting. They always look outstanding when theyre finished.

Da
Review №74

Shay is amazing ❤She is able to handle my Lola Bear ( who isnt an easy pup sometimes) and makes her beautiful Every time ❤❤❤

MJ
Review №75

I take my Ragdoll cat, Quincy, for the bath and tidy package and he always comes back looking terrific. Shay does such a great job!!!

Sa
Review №76

Very friendly family oriented people my fur baby was well taken care of and looked great. Awesome prices cant ask for more 😊

Ja
Review №77

They are awesome. My Yorkie loves this place. They do a great job grooming her.

Sa
Review №78

Took my 10 month old cattle dog mix here and just needed her nails trimmed. Everyone was friendly and Blu was in and out before I knew it.

Ni
Review №79

They are awesome my dog get too excited and very hard to cut but she looks gorgeous for a mini schnauzer

Da
Review №80

Ive been taking my mothers dog here for quite some time now. They do an excellent job each time.

Br
Review №81

Great staff & so fabulous at grooming my kitties:) Highly recommend!!!

Ma
Review №82

Amazing like always. Nicole has so much patience with Nico and did an amazing job.

Ja
Review №83

Shes the best. Always accomdating. Pleasant and my pet looks like a prize model. Great prices

Th
Review №84

I suspect that my dog suffered an injury at this establishment. Specifically a torn knee ligament. I do not recommend this place for larger breeds.

Fr
Review №85

Absolutely awesome. My mini schnazuer is a regular. Shay and all the girls do an amazing job everytime.

Tr
Review №86

They were fabulous. Ashley did a thorough job with my huge cat.

Cl
Review №87

Very clean and the staff are very welcoming! Top it off my dog looked amazing. Thank you!

Je
Review №88

Took my German shepherd here to get her nails done. They took her right away and did a great job!

Je
Review №89

They did a good job! Definitely we will keep going to their place.

Ja
Review №90

My puppy Noche seem comfortable going in and coming out of her bath. Her fur was really soft afterwards.

Ca
Review №91

Drpped dog off for a bath and they took Excellent care of my pet.

Sc
Review №92

The best around! Wouldnt take my Mucky anywhere else. 5 stars!

Fr
Review №93

Well off course my dogs get nervous when they go for there grooming, but they treat them well, when they are ready they look comfortable

me
Review №94

Took my nervous rescue kitten, Romeo, to have his nails trimmed and a bath. The staff was so friendly and the groomer was very patient with him. Romeo was too scared to have a bath, but he got a nice nail trim and a brushing! He looked so handsome when I picked him up. Will definitely go back!

Mi
Review №95

Very professional and courteous staff. Took good care of my fur baby.

Je
Review №96

Always happy with the service and my pup comes home happy, soft, and smelling good

Vi
Review №97

They are great with my Leah ! They are very clean and the staff are wonderful!

ma
Review №98

Awesome staff my little guy always looks great after a grooming

Al
Review №99

Great customer service and handling of pets! Love taking my fur babies here :)

Ve
Review №100

Amazing staff!! Amazing service!! They treat every pet as if it was their own!!

Sh
Review №101

Great service and my baby looks so fresh and clean.

An
Review №102

Always a great job and Sassy loves it there.

To
Review №103

Shay is great with my dogs and does a wonderful job. Ill go back.

Ch
Review №104

Awesome... Owners are great people and always treat my dog like a king!

Jo
Review №105

Friendly staff and my dog always looks fantastic.

Br
Review №106

Let me just say you do NOT get customer service like this anywhere these days. They’re so polite. I was late for my appointment and was told to still come in and when I got my Shepsky back you could tell they did such a thorough job & she smelled amazing. I look forward to bringing back our second dog. Only thing is they only accept tips in cash so make sure you bring cash when you come in. Another plus side the store is clean & my dog had no issues. They made sure my dogs were fully vaccinated which means others dogs are too. - Thanks *****

Ch
Review №107

We have been going to them for a few years. They are great.

Lu
Review №108

They are amazing

Ka
Review №109

Wonderful staff that takes great care of our canine family members!

Ba
Review №110

Great with both of my dogs. They looked beautiful!

Li
Review №111

Very professional. They do a beautiful job and will work with you on anything that you need

Do
Review №112

Great grooming we love taking our Halo there 👍🐾

An
Review №113

Well managed. Pleased with the finished product. You can tell they love what they do.

Ch
Review №114

Amazing dog grooming salon! They are so nice and treat my 3 puppers like royalty. Ashley (and everyone else) do awesome work!

Ja
Review №115

My dog always looks amazing after her visits!

mi
Review №116

My pup loves this place. Many options for different services and good prices.

Ro
Review №117

Very happy with the services! Pricing is fair and management is excellent!

Ob
Review №118

Hello there! Its ya boi from the high ground! ObieXD!Youre favorite Twitch Streamer and blind man with low vision here!I 10/10 recommend Flawless Paws Pet Grooming for their outstanding service and talented staff members!

Al
Review №119

I took my dog to Flawless Paws today for the first time. I was impressed with all the options they offer, and with the cleanliness and lovely decor. The staff was professional and very nice to work with, and best of all, my formerly stinky dog is now soft, fluffy and smells like lavender. Highly recommended.

Wa
Review №120

The service was awesome and the owner and her team are excellent. 😊

Sa
Review №121

Our diva dog has hesitation, and the team was patient and caring. She always comes out looking and smelling beautiful!

GI
Review №122

Every thing went well and they always do a great job.

su
Review №123

Did a great job with Peeties nails

Me
Review №124

If I could give them more than 5 stars I would!!! Lets just say this is like going to Bloomingdales for fur kids. You and your fur children will not be disappointed

Jo
Review №125

Great people who are experienced in the dog grooming business

So
Review №126

My favorite place to take my dog i love and they love us although my dog is always so scared lol i wonder why prices are fair can be alittle much if you start dying the dogs hair but i love em

St
Review №127

They can easily manage the most difficult pets including cats.

We
Review №128

Love how they always take care of my Madison ❤️

Ru
Review №129

The person taking my puppy in was very professional yet also very caring to my little dog. They were timely and reasonably priced.

Ka
Review №130

The sweetest bunch of people! They make sure each animal gets super spoiled and loved to the fullest

ca
Review №131

Amazing! They put thought and care into taking care of the dogs! I have a shy rescue, and they just hugged her and took her to get pampered! Great with long hair!

Mi
Review №132

LOOOOOVe this place. Everything is so clean and karissa is amazing. noone takes care of my pups like karissa. Thank you for the wonderful customer service

Pa
Review №133

Nice looking facility, clean, neat, smells good. There are signs asking you not allow your dog to potty in front of the salon but an alternative area is not offered. The prices are a little high especially nail cutting but they do a great job. Making an appt was easy and the gentleman was most pleasant and helpful as were most of the techs who cut nails and groom. There was only 1, seated in the front left who was abrupt and defensive. Overall, an ok experience.

Mi
Review №134

My dog always comes out looking great...

Ed
Review №135

Great staff! Great work!! Highly recommend !!

Jo
Review №136

Waited for a month to get an appointment for my Shih Tzu because a few people I know raved about this groomer. Showed them a pic of what I wanted but when I picked her up my pup was completely shaven off. I don’t know if they just ignored what I showed them or if they truly do not understand how to give haircuts to Shih Tzus. Thankfully her hair grows fast, but I won’t use them again. Disappointed ☹️POST FOLLOW UP: The owner was very understanding and accommodating when I explained what transpired. I greatly appreciate the customer service, detailed follow up and their very diligent effort to correct the issue as quickly as they did. I look forward to working with Flawless Paws again in the fall after speaking with the owner this week.

Lo
Review №137

I took my dog there and they did a great job.I would reccomend them to anyone.

Gl
Review №138

Very accommodating grooming facility.

Je
Review №139

Best around!! Thanks for taking care of Harley and Trooper!

Tr
Review №140

They take excellent care of my dog!

Ga
Review №141

Great experience over the years.

An
Review №142

Friendly staff, great service

ro
Review №143

Best groomers ever

Sa
Review №144

Excellent service always thanks!

No
Review №145

Awesome staff

Sa
Review №146

Awesome place and staff !! Love this place

No
Review №147

They are great!!

Mi
Review №148

Best groomers around!!!;)

De
Review №149

Awesome in every way possible.

T
Review №150

Love it

Ta
Review №151

Best groomers in the County

Ma
Review №152

Best Groomer in Town!!

Tr
Review №153

Great grooming place!

Ta
Review №154

Always the best!!!

Ro
Review №155

Dry professional and knowledgeable

Co
Review №156

Amazing service!

Na
Review №157

Best in town!

Ra
Review №158

Great place! 👍

Ma
Review №159

Excellent service!

Pa
Review №160

Great service.

Ro
Review №161

Karissa is the best

De
Review №162

Friendly and kind

Ma
Review №163

Great service

Wa
Review №164

Great service

Information
48 Photos
164 Comments
4.9 Rating
  • Address:13 James P Kelly Way suite d, Middletown, NY 10940, United States
  • Site:http://www.facebook.com/flawlessgrooming
  • Phone:+1 845-775-3681
Categories
  • Pet groomer
Working hours
  • Monday:Closed
  • Tuesday:9 AM–6 PM
  • Wednesday:8 AM–6 PM
  • Thursday:8 AM–6 PM
  • Friday:8 AM–6 PM
  • Saturday:8 AM–6 PM
  • Sunday:Closed
From the business
  • Identifies as women-owned:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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