The Cat Doctor

Very compassionate and experienced Dr. Penyytook her time to explain things to my friend who had to euthanize her beloved cat due to an incurable illness. I would recommend her to all the people who have cats.

If you are a cat owner I highly recommend this place for care. If you call them they always respond promptly and get you an appointment as soon as possible. Both Drs. are extremely nice, professional and compassionate. The office is clean and no matter which Dr. your pet sees they are in great hands here.

Dr Penyy at the New Hyde Park location has gone above and beyond in providing support to help me care for two elderly cats with multiple health issues. She is attentive, compassionate and an expert in veterinary medicine. I highly recommend pet parents entrust the medical care of their felines to Dr Penyy and staff at the Cat Doctor.

Dr Penny saved my cats life twice. She is smart, meets your expectations, calm, knows her medicine, and cares about the animals. I wouldn’t go to anyone else but her. I can’t say enough great things about Dr penny. She is everything you want in someone taking care of a creature that means so much to you. Keep practicing the way you do Dr penny, it’s rare. I’ve been to many vets and she stands out as smart, quick to think, not trying to financially cripple you, and acts without panic even if the situation is stressful (my cat was in respiratory distress from asthma). Great great doctor

I don’t remember the last time I ever wrote a review of anything but I had such a terrible experience that I figured I should share my experience with other cat owners. I brought my cat in and he was seen by Dr. Lotus Altholtz who (30+ minutes after my scheduled appointment time) barely performed any physical exam whatsoever and then immediately tried sending me to an ophthalmologist for an eye infection. My cat has a chronic breathing disorder and she tried to send me to the emergency room despite me explaining this was a chronic issue. She then said I should take him to the emergency room regardless because of the eye infection (??). She then discovered a “heart murmur” and tried to send me to a cardiologist. On top of all this she was extremely rude and judgmental towards me for not agreeing with her unwarranted escalation of the severity of the situation (my cat is fine now and she was clearly overreacting in my medical opinion).I am a doctor (for humans) and i would never treat my patients like this. For someone calling themselves the “cat doctor” she seemed incapable of assessing the patient, forming a differential diagnosis +/- recommending tests to narrow it down, and then prescribing a treatment. She seemed to view herself as some kind of intermediary to send people to specialists as opposed to a clinician that diagnoses and treats. If you value your time and money as I do, I would highly recommend a different vet as I felt both were wasted here. I do not know about other vets at this practice but I would avoid Dr. Altholtz.

The Cat doctor is always available for any of your needs. Throughout the years weve used her services from annual check up, prescriptions, emergency visits, IV drips, supplements, and they do full shave downs/lion cuts. My babies have always been comfortable around Dr. Penny and her techs.

I’ve been taking my cats here for years. Dr. Penyy is the best! Reasonable and very understanding. I’m over the big name vet companies and having my cat scared of the dogs in the waiting room. Nothing but great things to say, I hope Dr. Penyy never leaves!

Dr. Penyy and the rest of the staff are absolutely amazing! Super kind and knowledgeable, fairly priced. Dr. Penyy is very gentle and is the only vet that can handle my extremely squirmish cat with cerebellar hypoplasia.

Everyone here is wonderful-- reception, techs, vets. We initially sought them out for dental care after our cat Nina started losing teeth left and right. Surgery was effective and affordable, and theyve been providing her with excellent care all around since then. They are kind and gentle with Nina and attentive to her health issues that need monitoring. Ive never felt pressured to pay for any unnecessary tests or procedures. Most importantly, Nina seems to trust them and is calmer in their care than shes been anywhere else, which makes it worth the hour-long drive.

The Cat Doctor is excellent. No dogs allowed just cats. Originally was referred to Dr Penny but feel comfortable with the other veterinarians. I like how they follow up after the appointment. I highly recommend them

You were a life saver! My cat was suffering from hyperesthesia with symptoms that came and went without any signs of stopping. You called me back, answered all my questions, and prescribed for my cat all the way to NJ. Thanks to your help she regained her calm, and slept like a baby. I can not thank you enough!

I used to see Dr. Sochi. The staff was always very nice and I never had any issues until my cat’s last annual. About 6 weeks prior to her appointment I noticed a lump on my cat’s rear near the anal gland. I spoke with reception and asked if I could email a photo so Dr. Penyy (I believe Dr. Sochi had left the practice) could see if it was something emergent and if I should move the appointment up sooner. No reply for 2 weeks. I was finally able to get Dr. Penyy on the phone after several follow-up emails/calls and she looked at the photo while on the phone and said to me “well if it is a tumor, there is not much I can do now…I’ll see you at you scheduled appointment.” That was it. I had my records forwarded to another vet. Turned out to be a small fluid filled benign cyst, but a “tumor” was all Dr. Penyy mentioned over the phone. I will never see Dr. Penyy again.

The are so kind nice and very patient whit the cats I have one wild cat but they doing so good whit her and whit my other 3 cats

She is God sent. I am so happy to have found her. I brought into my home an adorable feral cat almost 2 years ago. She started about six months ago pulling out her fur. I couldn’t figure out what was going on and it was extremely difficult to get her in a pet carrier but recently I was successful. Her diagnosis and treatment were spot on. She is comfortable now eating and not pulling out her hair. I cannot thank the staff and the doctor enough. They are caring, sensitive, and very easy to make an appointment. And I will recommend her to everyone.

A big THANK YOU TO DR Penny, Tyler and Krysten!Mischa got sick while I was away and found her sick so even without an appointment I decide to go and seek for help to the cat doctor ! Krysten was so helpful and take care of us and give us a spot to be seen.Dr Penny as always on point and help my kitty 🐱 . Mischa is a sassy patient 😬😬 so thanks for the patience and the love and caring you take while you do your magic 😌.Tyler thank you for make her procedure more friendly to her I really appreciate.Great way to the cat doctor to handle situations like mine!I recommend to everyone this amazing place ❤️

Terrible first impression, called was told Groupon was ok for two new kittens, then was called back told not good to use except a specific day (which it said in groupon but phone tech said it was ok) then told they will not honor two despite the fact that it says limit 2 in the offer. The handling of this clearly established there us some type of scam they trying to pull or are very disorganized.

Receptionist are okay with dealing with customers. They need to work on giving realistic waiting times. However, the vet and assistant were very nice and helpful so I’ll def come back here.

Dr. Penny is incredible. She’s responsive, she truly cares and she helped find the best food for both my kittys who have sensitive stomachs, which seemed impossible. Can’t express how amazing she is. Yoda and Leia appreciate you !

The staff are lovely, personable, professional, caring and always on point. Dr. Penyy, although obviously very busy, always takes the time to answer any and all questions and is very responsive by phone as well. She also is very caring, reassuring, professional, and informative. I finally found a Vet for my cat who I feel I can trust. Also, I dont agree with the reviews that say this office is overpriced - I have found them to be reasonable and also that they dont push unnecessary treatment or visits. They seem to me to be primarily motivated by caring for the pet and the pet owner. Thank you all at the Cat Doctor!

Last summer, my otherwise healthy sixteen-year-old Julie seemed more lethargic and began vomiting. When I took her to a local veterinary, he threw us out of his office because she “scratched” him. When I asked if he wanted to put her to sleep or sedate her, he told me that she was sixteen years old and didn’t see the point in doing so. I interpreted my cat’s defensive behavior as a sign that she was aging and that my job was to keep an eye on her but let her live her best life. Three months later, she stopped eating, became lethargic, which caused me to advocate for her with the harsh veterinary. To examine her, he took a huge chunk of fur from her neck at the site of the needle inserted to anesthetize her, so she came home immobilized and for a week, on antibiotics and thyroid medication. However, Julie rebounded.While sharing my concerns about Julie to total strangers in a Syosset pet food store, they strongly recommended that I bring Julie to Dr. Penyy. Despite the distance from my north shore home to New Hyde Park, their endorsement was compelling. Dr. Penyy’s office was and continued to be kind, professional and supportive. Dr. Penyy called me that day and assured me that there was no need to sedate Julie, but rather told me she would prefer to examine her “as she was” to find out how to best treat her. As with many cats, my feline diva was defensive during the visit, but Dr. Penyy comforted her as she drew blood and got a urine sample. She worked in tandem with her assistant while encouraging me to remain close by to comfort my cat.After each visit, I received a follow-up phone call from the staff to see how Julie was doing post-visit. Within days, Dr. Penyy called with the results of blood work with suggested treatment. I was shocked that Dr. Penyy called me on the eve of a significant holiday and remember telling her to get some “down time” for herself. As difficult as the last six months were, Dr. Penyy and I worked together to keep Julie as healthy and comfortable as possible despite her worsening kidney disease. A week and a half ago, she honored my decision to allow Julie to go peacefully to release her from her pain and suffering.Like many heartbroken owners, I agonized over the timing of my decision. Less than a week after euthanizing Julie, Dr. Penyy called me early in the morning on her first day back from a short hiatus and reassured me that I made the right decision. I can’t praise Dr. Penyy and her staff enough for their professionalism, care, and compassion shown toward Julie. Julie was a very special feline companion, so I am grateful that she had the best care a pet could have with Dr. Penyy.

I had my own shelter where I have done so many adoptions. Any of my foster kids or pet sitting jobs will only be recommended by me to go to Dr Pennay. Youre the best!!!!!.

This vet is absolutely fabulous: Positive, knowledgeable, professional and so sweet. She has helped my cat, Precious, through tooth and gum issues related to herpes, (acquired in a feral colony) with so much expertise and kindness! She will not suggest anything for the sole purpose of financial gain: It is all about the needs of the cat. Dr. Penny is very skilled and her confidence makes me feel like we can get through anything. I cant say enough wonderful things about the staff too: Christina, Shawn, Tim...all are fantastic, courteous and caring. They understand the unique needs of every cat and provide care based on these needs during visits and boarding. The facilities, lovely condos, are second to none. I would not bring my cat, Precious, anywhere else!

This place is great. They really care about cats. I have been to vets where all they want is your money. This place is far from that, and they want your cat to get better and do well.

The Cat Dr. is a miracle! Within a few short visits she found the cause of our cats discomfort. He seems just happier in general which makes us ecstatic! We have tried other vets and its obvious that the care Mickey gets at the Cat Dr. isnt going to happen anywhere else. Mickey gives the Cat Dr. 4 paws up!!

Dr Penyy cured my cats skin issue who was being treated unsuccessfully for over a year elsewhere. Thankfully and happily she is shedding and needs to be brushed (about 50-60% of her body was bald). Doctor Penyy is taking care of my other two cats also and I happy with the results. The staff is amazing each and every one. When you arrive the staff is so accommodating you feel like they just rolled out the red carpet. I am so happy my babies skin is better and she obviously feels so much better - happy tail 24 x 7. I highly recommend The Cat Doctor

We discovered The Cat Doctor around a year ago, when one day the cat hospital in Queens that we went to for almost 40 years told us they were “too busy” to see our cat, Gracie, when she was ill, and advised us to go elsewhere. We were able to bring her in to see Dr. Penyy within an hour or so and from that day forward she, along with the staff, was always incredibly warm, caring, and professional. Dr. Penyy’s knowledge is stellar. Not only does she really “know her stuff,” she took care of Gracie for the last of her 19 years of life with compassion and excellent advise. Dr. Penyy did everything she could to help us keep Gracie as healthy and comfortable as possible, without advising any unnecessary measures, as we dealt with the various illnesses that develop with an aging cat. When there was nothing more we could do, the entire staff was incredibly compassionate when the day came that we had to let our very much loved Gracie go. No words of praise or recommendation are good enough to describe how incredible this office is. Our only regret is that we didn’t find them sooner. As far as we are concerned, there is no place better to take your cat than The Cat Doctor.

Very attentive. I will continue bringing my cat Pancho here.

Dr. Penny and her staff took such WONDERFUL care of my himalayan for a neuter and post op care- will definitely be coming back for year round care for both my cats. Super friendly, caring and GENUINE. No frills/scams, just upfront and efficient care. The team called me multiple times before and after the appointments to check on my little baby and totally understand both owners and the animals concerns. Come by for grooming as well!

Dr. Penyy and the whole staff at The Cat Doctor were extremely warm, caring, knowledgeable and professional - not something you expect or often find at other vets. It was truly a pleasant and refreshing surprise. They went out of their way to see us on short notice and took genuine concern in the well-being of our cat. Laura was incredibly kind, compassionate and empathetic - the pride she takes in her work and genuine love of cats is apparent the second you speak with her. Dr. Penyy and Christine were amazingly patient, thourough and meticulous. I highly recommend The Cat Hospital - you wont find a better team of dedicated professionals to entrust your cat with. Thank you a 1000 meows!!!

Take very good care of the animals

Dr Penyy is a compassionate and knowledgeable doctor who truly cares about animals.I left another practice to come here after one of my 4 cats was misdiagnosed by another veterinarian and I have been very happy with the care my cats receive at The Cat Doctor. Highly recommended!

These people really care. This place is great the staff is amazing and so patient. This is were you want to bring your kitty for care.

Our 3 cats love this place! they are so gentle and accommodating even when our cats have accidents on the way there haha.

The Cat Doctor is the best! Staff including front desk and vet techs are warm, caring and so helpful. Dr Penyy is amazing and saved our Stanley’s life and has kept him healthy (he is now almost 20 years old)!

I took my cat Hakuna to The Cat Doctor for boarding, referred to by another veterinarian who only boarded dogs. I was very thankful that I did, for their care, attention to detail, and quality of staff and facilities were outstanding. The veterinarian and her assistant were dutiful and detailed in her screening exam, pinpointing areas to ensure Hakunas long-term health. The desk staff were friendly and patient, and provided me with digital and paper copies of my receipts and Hakunas medical records. The care attendant for Hakuna was excellent, sending me emails and photos with updates every other day. I was highly impressed with The Cat Doctor and the overall facility. The staff were very professional and put me at ease over Hakunas care. The rates are very affordable, the two-story kitty condo was spacious and clean for Hakuna, and the location is good providing access to a car. I was so impressed with The Cat Doctor that I am transferring my veterinary care needs to them from my neighborhood vet, who is not bad but not nearly as thorough and professional. Excellent choice for our family, including our feline family member.

Excellent care for my cat Patches. Dr. Penyy is the best. She did emergency surgery on Patches twice for bad teeth and is happy and pain free.

Love this place. Its helps not having dogs in the waiting area as this upsets my cat. Staff is nice and Dr. Penny is very helpful.

I usually am a review lurker and not a writer. There is a reason this place has PERFECT reviews. My cat was diagnosed with bad stomatitis (periodontal disease brought on by an immune deficiency disorder) about a year ago by my regular vet in Queens. I tried all the potential remedies which didnt work and the last resort was to remove all her teeth at an exorbitant cost. I found the Groupon for a health check at The Cat Doctor and brought her for a second opinion. Dr. Penyy confirmed that this was a severe case and the teeth should be extracted. I was shocked that she could do it for 1/3 the cost of what I was quoted for in Queens. The surgery was a success and my cat is feeling better already. Dr. Penyy and her staff know their stuff and all were true professionals throughout everything. 100% recommend.

Superb Doctor and friendly staff After experiencing different vets.. i was impressed by how this place is ran.. Yes im happy as can be so is my cat. Thank you 5 stars

If you love your cat this is the place for you! They are so understanding and accommodating.......if you have any questions just ask and they will be honest with you and help any way they can. Im so happy I found them on groupon......their prices are very very reasonable on 80% of their services.....On the other 20% its just the normal cost at a vet office......

I brought my cat Meeshu to the clinic for the first time. The reception staff is very friendly and Dr. Penyy is extremely knowledgeable and compassionate. Highly recommend this clinic.

Dr. Penyy is, without question, the best veterinarian with whom my wife and I ever had the pleasure of dealing. We now live an hour away and, if we had an issue with our cat, would drive down to Long Island to see Dr. Penyy without a second thought.

Love this place great young ladies there always parking. The doctor is amazing sensitive to the issues. Also his surgical tech beautiful young lady. Love them all.

Love it nice staff good Dr.Penyy she great with my furbabies

Dr. Penyy is a wonderful doctor. She is sincere and thoughtful. I will continue to bring my cats to her. Dr. Penyy and her staff are outstanding.

Staff were very kind, courteous and helpful. Omg!!! They really provided wonderful care for my cat and were very patient. They were all super friendly. Will come back!

Anytime I bring 1 of my 5 cats to The Cat Doctor, they consistently get 10-STAR treatment. All cat/pet owners can be assured that their pet will get the ultimate in veterinary treatment. My big male cat Gray Cloud had his tail amputated after getting into a horrible situation. Gray Cloud is as healthy as he could ever be. Totally rehabilitated!!!!! Get Your Cat to THE CAT DOCTOR. Wendy E. Bonczek

The Cat Doctor is THE place to bring your cat(s). Dr. Penyy is amazingly smart and so compassionate and caring!

I cant say enough nice things about this place. I trapped a feral cat and they got me in so quickly for a complete checkup. Prices are reasonable (all vets are expensive). The doctor and assistant were amazing with the cat and so patient. Staff is very friendly.

This is the only place I will ever take my cats! The staff are caring and knowledgeable and a delight to even just call and schedule an appointment.

I have been here several times helping cats get care. Dr. Penny takes great care of cats. The entire staff is devoted to cats.

In my 45 years of sharing my life with cats Ive never found a better or more caring Vet and staff than the wonderful people at the Cat Doctor.

Our cat kept calm while he had nails clipped, vaccinated and cleaned up

The vets and their aides are very caring. They are concerned and caring. I love this practice.

Great to have a place specifically for cats; no dogs so less stressful for felines. And the doctors are very caring.

Best place ever!!! Great and kind staff and Dr thank you all so much for taking such good care of my cat! Highly recommend!!!!!!

Very Friendly staff! Always very Quick to give you an appointment! Highly Recommended

My cat loves it there. Great place for boarding

Good service and friendly atmosphere!!

I recently starting taking my old girl here and Dr. Penyy has been giving her the very best care.

Very nice doctor. She explains everything. Very helpful Dr & staff. Reasonable.

Dr Penny is a legend

The staff at The Cat Doctor is very friendly, helpful and knowledgeable. Dr. Penyy is patient, caring and understanding. I took in one of my brothers cats when he passed away and everyone has been helping anyway that they can to try and ease her anxiety.

Everyone is friendly and professional! Dr. Penyy and her staff are always there to help.

Dr Penyy and her staff are wonderful and truly treasures. Not only was the appointment thorough and informative, but they also called to follow up and check up on Sawyer. I am absolutely happy with The Cat Doctor!

Wonderful

Never been here but very nice and helpful on the phone

The most caring vet Ive ever encountered

Best cat vet around, hands down!

What does a “comprehensive” exam include?Please be aware we spent more than $200 at this office.Why is blood work an excessive fee of more than $200?Why was I not allowed in the exam room with my ill cat?If public schools are open in the midst of COVID-19 then I should be allowed in the exam room with my ill cat.Advertising is very vague, key word “comprehensive” - this word equates to “all inclusive” therefore, blood work should not have been a separate fee.

Staff are some of the nicest and caring professionals Ive met.

Our previous vet diagnosed our senior cat with mid-to-late stage CKD and delivered us a somber prognosis that he was going to kick the bucket very soon without a constant, relentless supply of low-protein prescription Hills food, which they conveniently sold on the premises. Just a remark on feeding our cat home-made food was met with borderline derision. Also got a vibe that the alternative to a prescription diet was to put him down then and there, because without the prescription food he was toast. And the front desk was like a mini-Petsmart, with bags and cans up and down the walls. After that experience I ran out the door intent on finding a new vet.I complained during the drive to The Cat Doctor that it wouldnt be much better and would ultimately be a waste of time. How wrong I was. Dr. Penyy set the record straight (senior kittys CKD was in fact early-stage), recommended over the counter medication to make him more comfortable and improve his QOL, and finally referred us to Cornell for a tailored home-made diet, after we broached the subject. No ridicule, no lecture on the endless danger of feeding animals human food - just some tips and a referral. Needless to say she knocked it out of the park and our cat has been doing fairly well since then. That was three years ago. The pragmatism and realistic assessments that we have gotten from Dr. Penyy over the years have kept me comfortable coming back. She has since been our go-to for keeping the old kittys hyperthyroidism in check, and the pragmatism and actionable advice never ceases to impress us.These folks care about animals, have the necessary expertise and above all are not running a commercialized pump-and-dump operation like my last vet (and so many others). Recommendations for brand names are provided sparingly and usually if asked - never pushed - and upselling is kept to a minimum. The walls of the front desk arent lined with product, and whats there is not relentlessly pushed. Pricing feels above average but the quality of care IMO makes it worth the cost. Front desk is always friendly and accommodating, although scheduling can be difficult because of how busy the place is, but they do their best to get everyones cat seen and it shows. The lobby and rooms are kept clean. I have nothing but praise and I tend to think that The Cat Doctor saved my cat, because if I listened to my last vet he probably wouldnt be around now.

The staff at The Cat Doctor is terrific, the care of our Kitties is the best. They work with you on how to best treat you cat and are always helpful with advice.

Best vet I’ve been to, hands down!

I brought my cat here and they caught coccidia he’s still struggling with it two months later.

The staff and the Vets are so kind and I felt so comfortable with my cat!

It was so good to find this hospital.

Gentle, caring, thorough, smart.

All cats

Wonderful staff

Excellent service

Couldn’t be more grateful 🩷