DogWatch by Top Dog Pet Fence

410 Troy-Schenectady Rd #204, Latham, NY 12110, United States
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DogWatch by Top Dog Pet Fence
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Ka
Review №1

Working with Ed at Top Dog to get our DogWatch fence installed was a wonderful experience from start to finish. Ed was timely in his response to our inquiry, scheduling our consultation and getting our fence installed. Ed was extremely helpful with understanding how to train our little Penny at just 4 months old. He was patient with her and with us to understand the right techniques and her response to the training. Not only did Ed make himself available to us for any questions we had during the training process, he also made outreach calls to us to see how Penny was doing and made suggestions for how to modify her training. We are confident that we will have a successful outcome with Ed’s support and look forward to summertime out in the yard without having to worry that we will have a runway pooch!

Di
Review №2

Weve had a Dog Watch invisible fence for more than 15 years. It worked fabulously with our first dog and we just trained our second dog to the fence. We are completely satisfied with all the training help weve gotten and the wonderful customer service.We highly recommend both the product and the company. DogWatch is great

Le
Review №3

We are sooo happy with the results we are having with our dog Apollo. The training we got from Ed really led to the success of our great pyrenees learning his boundaries quickly and efficiently. He is now an even more happy boy having the freedom to roam and protect our farm and family as he was meant to do. Highly recommend this company and Ed for a job well done.

Ki
Review №4

Thank you SO much Dog Watch Hidden Fences!! The alarm for our electric fence alerted that we had a problem. We called Ed and he was so helpful and got to our house the next morning. He was able to accommodate our schedule and arrived for an early appointment. He was quick to discover the problem and literally fixed it in minutes! He was also the same person to help my mother in law with her electric fence for her cat!! Ed is the best to work with. He knows how important it is to keep our pets safe.Thank you again!!

As
Review №5

Ed was wonderful to work with and made the whole process very easy. We have two dogs and they are both running free off leash only after two and a half weeks of training. Best decision we made for our dogs. They get to run and we know they are safe. Highly recommend!!

An
Review №6

With five dogs, two of whom love to run away on adventures, we were skeptical if this fence would be a good fit for our familys needs. We feared that they would not adapt and would run away as they have in the past. However, with a large yard, we felt that much of our space was going to waste for our pups. Once we finally decided to give DogWatch a chance it was very easy to set up appointments for an estimate, installation and training. Ed was a consummate professional who installed the system very cleanly and efficiently at a time that was convenient for us. He also worked with our complicated schedules for training and walked all five of our very different dogs through the training process. Now our dogs are able to run freely and safely in the yard and we are confident that they will remain in our yard. Thank you so much! Highly recommended to any dog owners looking for peace of mind and security for their pets.

Ma
Review №7

Choosing DogWatch for our hidden fence was the best decision we made for our pup. From the initial consultation to the flawless installation, their team demonstrated professionalism and expertise every step of the way. Our pup now enjoys the freedom of our yard without any safety concerns, thanks to the reliable technology and exceptional training provided by Ed Robbins. Ed did a wonderful job with our very rambunctious and energetic pup! We couldnt be happier with the results!

Ke
Review №8

We had Top Dog Pet Fence install our fence for our boxer puppy who was a handful and wanted to be outside a lot. Ed was excellent at providing instruction and tips during the training that really helped. He was quick to get back to me with answers to any questions I had. and has continued to assist me any time I have a question. I highly recommend Top Dog Fence. Their customer service is top notch and the product works. My dog never leaves our yard, even when temped by the deer that occasionally cut through our yard into the woods behind our house.

Ca
Review №9

DogWatch has been incredibly helpful and easy to work with from the start until now, a few years after install. My dog was six months when we got the fence and she took to it easily. The installer showed us exactly how to train her. When it was time for a battery replacement, they let us know and that process was easy as well. As of late, the collar actually fell off in our yard (a dog sitter had clipped it on incorrectly), and it was very easy to order a new one. It will be sent right away! Overall, I would recommend DogWatch to anyone looking to install an electric pet fence!

Jo
Review №10

Ed was everything we needed from installation to assisting with training our White German Shepherd , Pax. Easy peasy!! Great customer service!Mark and Jodie Broughton

Ch
Review №11

Both Marie and Ed were great to work with. They were very customer service oriented. Ed was timely and efficient when he came out to install our DogWatch electric fence. He was friendly, knowledgeable and great with my two dogs. Training was made easy with Ed involved. I would highly recommend Ed Robbins and his team for both training and installation of an electric pet fence.

Tr
Review №12

Love the electric fence. I had Ed put in one at my old house and when we moved had one Put in the new house. They did a great job. He showed me how to train the dog to fence and had him trained in just a couple of weeks. I highly recommend them.

Na
Review №13

Ed and Marie are great! Excellent service, step by step professional in-person training, kind, patient, and compassionate. I would give 10 Stars if it was possible. Highly recommend this business.

Da
Review №14

Top Dog was wonderful to work with when installing our invisible fence! They provided so much great information, answered all of our questions and worked with us to train our dog. Weve had the fence for a few years and are so happy with the invisible fence system and with Top Dog! Thank you!

Da
Review №15

It’s so nice to be able to trust a business to do exactly what they say they’re going to do. From start to finish, Ed had great communication, was timely, neat with his work, personable, and was great at helping us train our dog with the fence. I followed his simple steps with the flags on the perimeter, and our dog, (although young and full of energy) fell right in line. I highly recommend Dogwatch and would gladly use their service in the future.-Dave S.

Ke
Review №16

We are very pleased with our dogwatch fence. We originally tried the Halo collar on our dog and the boundaries were spotty and the dog didn’t seem to care about the corrections. He wouldn’t stay in the boundaries at all. Now, with our dog watch fence, he is always staying in the boundaries and is getting the exercise he needs. We are so happy we made the change to dogwatch. The entire team was a pleasure to work with.

Li
Review №17

I highly recommend using DogWatch!It has allowed both of my dogs to have a daily quality of life, being outdoors. They can run around and get exercise. They can be outside in nature and enjoy their surroundings. Thank you 🌞

La
Review №18

We’ve had top dog pet fence for over 10 years and they are wonderful to work with! They are always available by phone, quick for service appts and we get batteries on auto-shipment to keep our dog safe.

Ka
Review №19

Dogwatch fence has allowed our dogs to have the freedom to roam around our yard freely with no worries . We have owned the fence for 4 years now and haven’t had an issue ! Dog watch is great about calling to remind about batteries ( if not on plan ) checking in and answering any questions we may have . Would highly recommend :)

St
Review №20

On the advice of a friend, we installed an underground fence for our dog who kept escaping after exhausting all other options. Dog Watch was easy to schedule with and responsive. The only issue I had was that when we were given an estimate, it was incorrect because the person who came to our property did not measure. So I recommend making sure and requesting that a full measurement is done of your property so you know the total expense prior to installation. That said, after the installation, Dog Watch did “make it right”. Now that we have had the fence a few weeks I can honestly say that it has changed my dogs life. She was confined to a tie out because we were so afraid that she would escape and get hit by a car. Now she can roam the yard and run freely. We have had two people leave our gate open and she just looked at it and walked away. I love the ability to change the sensor on the collar and I have actually lowered it for my dog after the initial training (she responds to this correction level, so I do not see the need for it to be higher). You can do that yourself without having to call them for service, which is wonderful. A tree actually fell on our fence last week, and my dog happened to be out without her collar on and she completely obeyed boundaries because of her training. I do recommend.

Ta
Review №21

We have had our dog fence through many years and a few dogs! Ed came out today to address an issue we were having. He immediately knew what was wrong, fixed it, and helped with a few other things we needed help with. Very nice and professional - we highly recommend their services!

Li
Review №22

Ed was wonderful. Nice, clear explanations, great with the dogs and us! Taught us so well on the first visit he did not have to come back for the second training session! Even my dog who is not the brightest crayon in the box learned very quickly!Marie, who answers the phone, was very sweet and helpful!

La
Review №23

We had such a wonderful experience with Ed and his DogWatch team. We heard such great things about this company and had no hesitations when it was time to secure our yard for our pet. DogWatch exceeded our expectations from start to finish! The trainings really helped us to feel comfortable and it was great how interactive it was. We are so pleased and would highly recommend Ed for his kindness, knowledge and expertise! Thank you DogWatch!

Fr
Review №24

Dog watch is excellent could not have asked for a more positive experience. Ed show up right on the time stated. Answered all my questions. Checked and serviced my equipment. Very professional and I look forward to our next training session.

Je
Review №25

Great product and Business! We are very happy with our DogWatch fence. This is our 3rd dog with this system and it has proven to be very effective. The dogs can have full run of the yard and can spend time with the family without being on a leash. Ed did a great job showing us how to train her and it was fast and relatively easy. Thanks!

Ke
Review №26

Thanks for your service. My dogs learned very quickly with Eds training. I highly recommend. My dogs went from many years of living free range on 6 acres, to a 1/2 acre 5 ft fenced in yard, to a 3/4 acre lot with only a fence on back of property. I wasnt sure this fence would work for them because they were used to chasing squirrels, rabbits, etc, but they caught on very quick and I can now leave my home with them outside without worrying. Love it. Thank you ❤️

An
Review №27

This is the second round as we installed our fence 10 years ago and are now adding another dog. Great experience, would highly recommend

Ke
Review №28

We decided to purchase an invisible fence after one of our dogs got hit by a car last year and we were devastated. I did a lot of research of various companies before we decided on DogWatch due to their great reviews!We initially spoke with Terry, their sales representative, who was wonderful to work with! He answered all of my questions. When we decided to go with DogWatch, Ed (the owner of the company), came to our house to give us an estimate of how much it would cost based on the area we wanted to cover. He was very thorough and extremely knowledgable.We set up a date for installation and Matt (their install guy) arrived right on time. He expertly installed the invisible fence in a short amount of time. He then did a basic training with me and one of my dogs to show me how to teach them their new boundaries.One week later, Ed came out and did a more in depth training and spent 30-45 minutes with each of our dogs and me to work on training. This was extremely helpful and the dogs were picking up on it quickly!One week after that, Ed came back to do their last training and talk to me about next steps.I am happy to report that we now are able to let our 3 dogs out and know they will stay in the yard! I was very surprised how easy and straight-forward the entire process was!A HUGE THANK YOU to Ed, Terry & Matt for giving us the peace of mind to let our dogs out without leashes again!! :-)

Ba
Review №29

I am still working with my dog, its been a little over 2 weeks since installation. Everything is good very good. Ed has been very efficient, and great with our dogs. Very friendly people to work with, and this will be great for Hank to have more freedom in our backyard.

Vi
Review №30

Ed was extremely professional and knowledge with his dog fence and my dog. We had her trained with the hidden fence in just a few days. They have always answered calls or emails within the hour of sending them. Ed has a wonderful grasp on dog behavior and you can tell he truly enjoys them and what he does. The price is extremely reasonable and worth every penny.We highly recommend this company!

Ch
Review №31

We have had our DogWatch pet fence for about a year and a half, and our family couldnt be happier. We have a lab that chases everything and jumped our physical fence multiple times. Ed Robbins came out and did training, made the necessary adjustments specific to our dogs needs, and we havent had any issues till this week. A year and a half later, Ed remembers me, my dog, the issues we worked on, and walked me thru verifying everything was still set up properly and how to conduct some refresher training. Top notch service and great product!

Be
Review №32

Had our invisible fence installed recently. Great job by Ed and company. Neat, very punctual and excellent instructions and training. Also Ed has been available by phone to answer additional questions. So far so good with our pup getting it .... in just About 3 weeks time. I highly recommend Dogwatch by Top Dog

Ma
Review №33

We recently had the DogWatch fence system installed for our 2 1/2 year old dog. It was a seamless operation from installation to training to final result. Our dog is beautiful, big and highly energetic. We were very skeptical that she would respond to her new boundaries. With the exceptional training we were given to train our dog, 2 weeks later all of us are enjoying the benefits of our new Dog watch Fence!

ca
Review №34

Great experience!! Ed was very friendly and informative.They training made be feel confident my dog wont get out.

Jo
Review №35

We purchased a new underground fence system from Top Dog / Dog Watch. Everything from sales to instalation through training was great. No pressure to buy, and their scheduling was very accommodating. The instalation was completed by Ed. He was very professional and knowledgeable about the product and the instalation options. The wire coming up to the house is in a nice conduit and east access box, it looks great from the outside. You can tell they love animals and the product they sell. I highly reccomend this product and service. Thank you!

To
Review №36

Ed and the staff at Top Dog Pet Fence are professional and very knowledgeable about the whole invisible or hidden fence process. Ed worked with me, my wife and our 2 dogs Ms. Peanut Butter and Ms. Bee. Unfortunately for Ed my wife and I were/aree much harder to train than the dogs. Installation and initial training took a few hours and then Ed returned a week later for follow up training.If you are considering a hidden fence you must talk to Ed or any other of their staff members. Terry was our intial contact and is a pleasure to work with and will certainly point you on the right path. I sincerely recommend Top Dog for your Invisible fencing needs.

Ka
Review №37

We love our Dog Watch fence! Ed was so helpful and knowledgeable, making the training process very easy. Our puppy is so happy to have free rein of the yard, and we are happy he is safe! I would highly recommend a Dog Watch hidden fence!

J
Review №38

We had both Dogwatch and Invisible fence come out to give us a quote for their top of the line fences. Dogwatch was hundreds of dollars cheaper than Invisible Fences was and they also had very low pressure sales tactics which made our decision very easy. Thanks Ed for the great job with your installation, professionalism, and your knowledge of training and interaction with our golden doodles! We are extremely pleased with everything and we highly recommend you for your dog fence services.

Je
Review №39

Ed is great to work with and genuinely loves dogs. He explains things thoroughly and works to make sure we are set up for success.

Lo
Review №40

Good and fast install,the system appears to be working good.Our dog only went through twice that I am aware off.It wasnt the least expensive but it has a couple of features that were important to me, the stronger correct when she went through and no correction when she came back which was quite rapidly.

Mi
Review №41

I am so glad that I chose this company over the others. Our dog Mosley was trained quickly thanks to Ed’s great tips and techniques. We have the happiest dog now that he can roam safely in our yard.

Cl
Review №42

Customer friendly. Timely responses. Knowledgeable regarding the products. Loves your dog and trains based on your dog’s ability. Best thing we did for our dog.

Ai
Review №43

Excellent product, even better customer service! Install was done quickly and professionally. Ed was very effective and knowledgeable in training our 2 larger sized dogs. I would recommend this company to anyone.

Ja
Review №44

Ed was beyond amazing. He was so helpful with all the questions I had. Ellie (our dog) loved him and caught on very quickly. He was always on time and very informative. Would highly recommend Ed to friends & family!

Ja
Review №45

I wish I had called them years ago. I will never do a structural fence again. The dog/dogs gets way more room to roam with this and the outside experience is seamless to the experience the dog/dogs have in the house. It really is a no brainer. No fence to maintain, a view of my whole yard, and the happiest dog in the neighborhood!

Ba
Review №46

When Ed arrived, I was already upset with another company. Ed had to take my noise, till I calmed down. He was considerate, informative and professional, he did exactly what I asked for.Gave me suggestions but was not pressuring like previous company. Although I probably spent almost as much as the first company wanted, I was content giving it to him. I would definitely recommend him.

Ol
Review №47

I highly recommend Top Dog. Ed really took his time with both of our dogs and helped me train them according to their different personalities. The system is excellent and totally effective. No complaints whatsoever!

Al
Review №48

In the beginning I was not sure if it would work. Now a couple of months later I am thrilled with my decision. Eds instructions were great . My two dogs do not cross the boundary. It is a great relief to know they are safe.😀

Pe
Review №49

This is not the Top Dog dealer that we use. We use Aileen and Bob in Otego NY. You may be nice people but our review was hijacked. I’m

Sh
Review №50

These folks are the best. We have now had them install three fences at three different properties. Two different homes and also at our cabin on a peninsula on Lake George. Ed and Matt (the installer) were terrific. We have three dogs: a mild mannered Golden Retriever who would follow anyone anywhere and lick them to death , and two Yorkies - one is just five pounds but constantly escaped from our chain link fence. He is so small, he got under it in a bunch of different places. Hes cute and tiny, but hes a real ankle biter. I didnt think it would be possible to train him, but this fence works miracles and now, no matter where I am, I can relax and know that our dogs wont get hurt and they can enjoy running all over our property in safety.

Ba
Review №51

This was installed in a timely manner with training. It is excellent! Copper can come and go into the yard thru the doggie door and I don’t have to worry about him wandering off.

Je
Review №52

Ed was absolutely fantastic and a pleasure to work with. He was incredibly responsive, personable, professional and made this a great experience. I would highly recommend!

Ja
Review №53

Ed from Dog Watch did a great job on teaching our Bailey. She can now run around knowing her boundaries. Ed was prompt on his appointment

Sc
Review №54

Poor service after the sale. 1 Dog is still getting out past the transmitter line, and then when she comes home, the collar buzzes to keep her out of the yard. Its already on the highest setting. At least it works for my smaller dog.

Ka
Review №55

Dog Watch was great to work with. The install was seamless, and the training with our dogs was extremely helpful. Definitely recommend!

Tr
Review №56

The Dog Watch team was a life changer for our dog Tucker. Each member of their team has the expertise and professionalism that was needed for the solution we had been searching for. The consult with Terry is really what convinced us to choose Dog Watch over other hidden fence options. He was both professional and very informative, but made us very comfortable with making a decision we felt comfortable with. The installation was seamless. The training was effective and truly individualized to Tucker, whom realized what was going on and said “nope!”. However with the expertise of Ed, he did it! He is now living his best life and runs around our yard with the biggest smile on his face! Lastly, the follow-up with Marie was so kind and really offered us the continued support if we need it. The entire encounter was cost-effective, seamless and stress-free!

Ri
Review №57

Professional,thorough and walked us through the training process. Followed up to ensure satisfaction. Friendly and courteous. Genuine care for our dog

Sa
Review №58

Exceptional personalized service with sincere concern to safeguard our four dogs.Spent a great deal of time being sure that our dogs had acclimated to the system.Have used several other systems in the past and this is by far the best!!! THANKS!!

Ro
Review №59

Very pleasant people.working for this company. They are kind and professional. The man who came out to train our dog properly for use with the inderground fence system was so nice. A+

Am
Review №60

Our experience couldnt have been easier! Ed was great to work with and our dog was trained by the 2nd visit. Highly recommend!

Ke
Review №61

Excellent company..always helpful and responsive! Highly recommend!!

Me
Review №62

I highly recommend DogWatch by Top Dog. Ed and his team incredibly professional, patient, and knowledgable. They make you feel confident as an owner and are willing to help you as much as you need!

Is
Review №63

We really enjoyed working with them. Their product has been great and works perfectly for our puppy!

do
Review №64

You guys were great!!! The instalation was quick and the training was wonderful! Thanks for helping to keep our puppy safe!!

Bi
Review №65

They give you plenty of information. They are very patient. They answer any questions you have. You can call them anytime they even call you to check in and see how things are going. I would recommend them to anyone great company.

Sh
Review №66

The customer service was wonderful. No extra fees for things the other company charges for. The product is perfect for our 10 month old golden. Ed was friendly, professional and efficient. They are available for any issues we may have after the set up as well. ByVery reassuring. Thank you!

Fr
Review №67

Highly recommend these guys !! Kind , caring pet lovers who know this business and do what it takes to get you comfortable while protecting your animal. Call them!

St
Review №68

Well done and on timeCedar is still afraid to the flagsHard to get him out in the backA work in progress

Je
Review №69

Amazing results after only 2 weeks! Thank you so much Ed for everything! Lu LOVES her new freedom!!

La
Review №70

Excellent communication with Marie & Ed. They guide you through the process, explain things clearly & answer any questions. Ed brought treats to make our dog listen & guided us though the entire process of how to train our dog on the new underground fence.. Best of all, our Beagle/Fox Hound has not dug his way out under our physical fence that was there with our previous dog. Nor did our dog have to be on a 30 foot lead anymore (which he also pulled out even though we had cork-screwed it into the middle of our yard to prevent our dog from digging. He learned his boundaries & we are all enjoying his ability to run around the backyard & front yard freely (without us being fearful of him escaping or getting hurt! ❤️

Ca
Review №71

From sales to installation to training, Terry and Ed were great. Very professional and personable . They took the time to explain everything and walked us through every step. The fence works perfectly. Our pup is safe and we have peace of mind. Thanks guys.

Le
Review №72

Fantastic customer service! Great job installing our fence AND even trained our dog to use it! Wonderful company.

pa
Review №73

Very professional, friendly and thorough dog fence installation and training.

Ri
Review №74

On time and designed exactly as needed, works well, and good training.

Sh
Review №75

BEST DECISION EVER! After months of trying everything imaginable (heightening fence, putting spikes in the ground, etc) my escape artists are now finally safe, sound, and secure thanks to our Dogwatch fence. Thank you so much! 🐕

Bo
Review №76

Very friendly service and great communication following initial install. Later, when a landscaper damaged the line during aeration, the repair service was prompt and had the same excellent customer care. I am so pleased with this company.

Ma
Review №77

Great experience with installing in ground dog fence. Training was good and dog picked up the yard boundaries quickly.

Sa
Review №78

All aspects of this company is amazing!

De
Review №79

Excellent installation and details of training!

Cr
Review №80

Very good and attentive. Thanks Ed!

Lu
Review №81

Great customer service!

La
Review №82

Ed and his team were great!

Information
53 Photos
82 Comments
4.9 Rating
  • Address:410 Troy-Schenectady Rd #204, Latham, NY 12110, United States
  • Site:https://www.topdogpetfence.com/
  • Phone:+1 518-783-5678
Categories
  • Dog trainer
  • Pet trainer
Working hours
  • Monday:9 AM–5 PM
  • Tuesday:9 AM–5 PM
  • Wednesday:9 AM–5 PM
  • Thursday:9 AM–5 PM
  • Friday:9 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
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