PetSmart Grooming

I’ve been experimenting with groomers in Brooklyn and I’ve been to Petsmart before for my dog’s first groom which was nothing special but no issues. I mostly booked because it was the first available place to go, they knew my dog, and she’s desperately needed a shave due to the hot weather.To my surprise, she came back super itchy and I was charged for line items I didn’t approve (like nail grinding even though I cut them 2 days prior for $15 and a brushing charge of $10 although I just wanted her shaved down - they brushed her tail and ears which I could have done at home). They used a shampoo on her that they switched from a hypoallergenic shampoo and didn’t call to ask. I would have appreciated a call to talk through these charges and told that a new shampoo was being used. Doodles have super sensitive skin and I would have liked a little more consideration so my dog is not so itchy and uncomfortable.Even if it’s convenient I won’t be going to them again.

Dog grooming is very expensive they put all the things the dog will receive when you pick the FURminator but yet still my dog is shedding like crazy shes doing FURminator once a month still shedding they charge you for it but the dogs not getting what you pay for...

Wow! Winston’s breath was fresh and his paws looked new with his mani and pedi. Thank you to the best pet loving staff 😍

Tiffani did an amazing job grooming my doodle! This was my first time coming here and I will definitely be returning. Before & after pics attached lol. Thank you Tiffani 💯