The Pooch Parlor

8715 Flatlands Ave, Brooklyn, NY 11236, United States
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The Pooch Parlor
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El
Review №1

I love bringing my pup Samson here. They give him the most adorable hair cuts. Im super happy with Pooch Parlor.

Ni
Review №2

My first time taking my puppy Chance here was a great experience. I was worried because my dogs is VERY HYPER but they took great care of him and he looks amazing. He will definitely be going back.

vS
Review №3

I took my puppy there for her first hair cut ever, I was nervous looking for a place to take her and Im glad I chose this place The experience was great. The workers really care for the animals. My puppy looks beautiful and I will be coming back again! Thanks Pooch Parlor!

Ai
Review №4

Joanne is one of the best dog groomers in Brooklyn, period! Her shop is very popular 💜 My Butters looks so handsome.

me
Review №5

Joane an the girls are amazing, I’ve been taking my dog there for a while now an I didn’t have her for a about a year and when I got her back she was badly matted and needed serious help, when I tell you Mocha was so happy to have that hair off and they always make her look so cute even tho she’s a little meanie that doesn’t like to get cut, but they always take their time with her and get the job done

Ce
Review №6

I generally like to support small businesses, especially in my neighborhood. I was just going to take it as an experience that for my dog and me, personally, was not good. It seems others have had good experiences. However, it was when one of the women working there decided she would approach me in a manner that did not sit well with me, even when I wasnt saying anything, that I felt compelled to share our experience. I even paid the $95+ just for her bath that I could have done myself , and as I was doing so she continued to talk and actually was the one who was making a scene. I just wanted to pay, walk out quietly with me dog, and never come back. And again I was just going to chalk it up as to a bad experience for us and leave it at that.I want to start out knowing full well that it would take my dog time to adjust. She gets a little nervous, but she normally warms up to people after a while. I noticed that when she doesnt, she just does not vibe with them, and that is okay. Ive had two dogs prior to this and she was getting groomed regularly for over a year. Unfortunately, her regular groomers were temporarily out. She needed a haircut for the summer. I already had initial doubts when I got a call a few days ago asking what time they had confirmed me for and when I called and left a message to confirm the time they gave me no one called back. I had seen earlier reviews about their time issues. It was also difficult to park around the area I will also add that. I went in, and to me, it felt a little dated. Everyone seemed nice for the most part. I also saw immediately that the cages were not laid out well, in my opinion. My dog was immediately put into one, but I had to support cause it seemed like the tech was hesitant to handle her. The cages were in the same space where they would be grooming the other dogs, of course I felt that she would be scared if heard all the dogs fussing and saw all that was going on in front of her. It just didnt seem organized to me. I still gave the benefit of the doubt and was hopeful all would turn out well. I expected a couple of hours (not an in and out service as the woman claimed I was expecting), but over 4 hours later, they had just finished bathing her and she had yet to get her trim and other stuff. The thought of her scared and still waiting was not sitting well with me, so I decided to just pick her up and take her home.I get that its not easy dealing with a nervous dog who is experiencing a new place. I was nervous myself. But I wanted to give them a try, hoping that in the long run, I could find a regular groomer for her in a small business shop that was local. I wish that they had talked to me and explained things more. That we would have had a mutual understanding. At the end of the day, wee are entrusting our precious dogs to these groomers, hoping they are safe and cared for. So, it would have went a long way if that had talked to me in a caring manner. That kind of caring approach makes a difference.They seem nice enough and they have a loyal customer base, I wont go back. Its not for us.

Ch
Review №7

The entire staff at The Pooch Parlor are so lovely! Very attentive, knowledgeable, and such a pleasure to work with. My new fur baby and I will certainly be back! ♡

Sy
Review №8

Joanne was very nice. She did Bella Nails and Teeth. She noticed Bella needed to see a Vet due to a yeast infection. Im glad she pointed that out to me.

Ve
Review №9

Joann and David, you guys are the BEST, thank you so much for your patience and compassion with my poochie love the bows on her❤️❤️

Ja
Review №10

The ladies do a great job. They are loving and kind to my baby every time he goes. The prices are great.

Le
Review №11

JoAnn and her staff are the best, they are considered as part of my family. They call me to remind me of his due time for grooming. I am able to go to work and relax knowing my pooch is getting the best care. Once he is almost ready they call me with out feeling pressure to pick him up. The results of their grooming is always pleasurable. Besides I will always support small business owners.

As
Review №12

Although Ms. Joann seemed very nice they are not a timely or very responsive company. I brought my dog twice and both times they were more than a half and hour late. I called several times and left messages but they were not returned. Just to make the appointment I had to leave a couple of messages and call multiple times before I was able to speak with someone. Nice company but pointless if their timeliness, responsiveness to consumers, and ethic suck. Definitely wont give them anymore business unfortunately.

De
Review №13

I was referred to the pooch parlor by a colleague. I must say it was the best decision ever. Every time I drop my puppy off and picked her up I am pleased with her appearance and her fresh smell.Over all it’s a great place, Jo Ann the owner is amazing and very patience.

Af
Review №14

Joanne cleaned up my dog Sirius Black and also informed me of any issues he had regarding his fur and nails. She is a pro and truly cares for your pet. She works promptly and Sirius loves her. Im moving upstate and Im very sad that I wont be able to take him to her because shes the ONLY person I trust to handle my baby. Thanks so much Pooch Parlor!

C-
Review №15

I love Joanne and her staff! Joanne knows the perfect cut and style that suits each dog! She also takes the time to understand and know each of the dogs. Joanne and her staff truly do a wonder-wuff job! :) Love Leo & fam

Tr
Review №16

Woww, my first time going and it will not be my last.my Yorkie first cut and he looks great ! Job well done ladies potato and i thank you and soo does my wife and kids. They cant get enough on how he looks and smells great , what did tou guys use and can i buy it over the counter ? See you in December ! 👍👍👍

Li
Review №17

Joanne is the best!!! Ive been taking my dog to her for since puppyhood! Its a bit of a distance, but I wont go anywhere else! She keeps my Charliegirl Divalicious!!!

Sa
Review №18

They took my dog in for just a mani pedi immediately. Joanne and the ladies are so friendly! Making this my go to place from now on :)**Call in advance though.

Jo
Review №19

Joanne is excellent! She takes great care of your pet. My Yorkie Skylar loves going!

ch
Review №20

Joanne was incredibly helpful when I called to schedule a grooming appointment for my sisters dog I was pet sitting. I wish I owned a dog so I could bring them here!

A.
Review №21

Ive been coming here for years and they do such a beautiful job as always! 👍

Pa
Review №22

Have been taking my large dogs for years. Joanne always gives the best groom

Dw
Review №23

Joanne is amazing with your pets! My dog loves going to her and I trust her 100% with my pup.

Pa
Review №24

This place is like home away from home. The staff is truly friendly, if you need anything within their power to get you it will be done and in a timely manner if I might add. So take your staycation here relax and unwind.

Ma
Review №25

I get my shi tzu groomed here. Never a bad experience in fact they hav been so helpful and great! Also reccomend to my friends with dogs.😚

Sm
Review №26

I googled dogs grooming and this is the 1st one that caught my attention. This groomer Joanne is very nice and does a great job.

Ma
Review №27

Went In to get my dogs nails clipped very friendly quick service and my dog is a sometimeish dog they made her feel very comfortable. Will be coming back.

La
Review №28

What a joke! Took forever to get an appointment only to be stood up. Supposed to be open at 9am. Its 9:45 and the gates are still down. Dont waste your time!

Ev
Review №29

Customer service is awesome and they care

C
Review №30

Very friendly I took my dog to get her nails trimmed they made my dog feel at ease so gentle with her

Ta
Review №31

Thank you Joanna for a good care of my dog Luka. Im so happy to find your place.

Mi
Review №32

Joanne is awesome, and I absolutely love the way she groomes our Pomeranian!

Co
Review №33

The staff is AMAZING! They always do a great job on my dogs! Support small businesses!

Ja
Review №34

My Milo had the best grooming ever.The staff was courteous and professional.

Pa
Review №35

Our dogs groomer for years. He hates the process but is happy with the results.

Ri
Review №36

She does a good job. Prices are reasonable

Sh
Review №37

Made an appt for 10:30a today. I was told my dog needed up to date rabies and Bordetella. They turned us away when we arrived because his DAPP vaccine wasn’t up to date. Wouldn’t been nice to know all that was required. The groomer that was there was rude even before I opened my mouth. Accusing me of canceling the day before. This shop is small, run down & dirty. They had 4 dogs in cages, imagine the wait to pick your dog back up. Even pet smart is better. Hope yall have the day you deserve

Ma
Review №38

Friendly staff. Thy took good care of my abby

Ke
Review №39

The only Dog Groomer that Knows how to keep me looking Handsome. Really look @ me!!!

Jo
Review №40

Very nice people and my dog always comes out extremely happy. Also my dog is a big one and love the fact they know how to handle or aren’t afraid of my dog.

Do
Review №41

Owners are definitely Pet Lovers...Refreshing.

Ma
Review №42

They are so nice and kind and they do a great job

Sh
Review №43

Excellent Grooming Service. Very professional.

Ch
Review №44

When she told me Manhattan Style in Brooklyn , she was absolutely correct. I asked for a crazy cut that I thought she never heard of, and was excited to do a fun cut. Love this shop, my puppy leaves her neat, freshly cleaned, and enthusiastic. I will always go here.

De
Review №45

Joann is the BEST !!

An
Review №46

The handler was great with our cat..thanks.

Sa
Review №47

My baby looks amazing. The groomer is amazing....she does what you want with you poppy

an
Review №48

Excellent grooming , took care of my wifes dog .

Ja
Review №49

Cause its nothing like bushwick bark

Me
Review №50

Ive been taking my Rocky there for 12 years. The owner Joann always takes good care of my dog along with all the other pets and my dog comes out looking like a pup each time. Shes a true credit to the profession of dog grooming.

Se
Review №51

Love it 😀

To
Review №52

Awesome .

S.
Review №53

Great everytime i go.

Ro
Review №54

Excellent at what they do.

Sh
Review №55

The best dog groomer.

Ch
Review №56

Great service and prompt service

Mi
Review №57

Very friendly staff.

Ra
Review №58

Good

Sn
Review №59

Clean good service

Ma
Review №60

Great

na
Review №61

Very helpful

mo
Review №62

I love it

Information
13 Photos
62 Comments
4.5 Rating
  • Address:8715 Flatlands Ave, Brooklyn, NY 11236, United States
  • Site:http://www.thepoochparlornewyork.com/
  • Phone:+1 718-676-0789
Categories
  • Pet groomer
  • Dog day care center
  • Dog trainer
  • Pet sitter
  • Pet trainer
Working hours
  • Monday:Closed
  • Tuesday:9 AM–6 PM
  • Wednesday:9 AM–6 PM
  • Thursday:9 AM–6 PM
  • Friday:9 AM–6 PM
  • Saturday:9 AM–6 PM
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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