PetSmart Doggie Day Camp

Great store, employees always available to help! My dog love to come with me.

Im not usually the person who posts a 1 ⭐️ but I really feel it’s important for people to know The Boulevard location in Staten Island has really gone down hill. I will begin with the staff shortage that’s been going on for months. Awhile back, my daughter’s dog was injured. She was not bit by another dog but came out with a huge deep gash in her face that has left a scar. It looks like she got caught on something. “The cameras weren’t working” so no one knows what happened to her. Then my son dropped his dog off a few weeks ago for an overnight stay. He gave them one package of refrigerated food for the dog. That covered 2 meals. He received the food returned warm and unopened. The dog was never fed in 24 hours! Today, after making an appointment, & getting a confirmation for my dog to attend all day, day camp, he was denied entrance because they were full to capacity. What’s the point of an appointment and a confirmation? Im not taking any more chances with this place.

I used to love it here but customer service has gone down hill. The best manager and employees have left, and whats left is lacking greatly. I shop here multiple times a month, but since I am a regular it seems I no longer get good treatment, specifically from manager John. I waited for over 30 min today but was told he was too busy trying to make a big fish tank sale. Its sad that he is a money chaser instead of treating regulars well. Dont advertise timed events if no employee can run them. And find someone who doesnt make snide comments and has a temper issue to run your store.

I bought my dog food, and Petsmart price matched their prices on their website which is cheaper than the store.

Great store and great people working there. This is our go-to place for anything for the cat or dog. Everybody is very helpful. Membership card always offers perks and discounts. We are doing training classes for our puppy Sammie here. Sally is the best. Great trainer and salesperson. She shows a genuine interest and love towards our Sammie.

I will be using this Petsmart from now on. I really like the variety in their fish section. I went in and easily found what I was looking for. And when I needed help, there was an associate named Pat that went above and beyond to help me. I asked him for help while he was with another customer and he came and found me when he was done. I wasnt sure which filter cartridge was right for the type of filter I had and he helped me find the right size. I appreciate his help and patience. Thanks again, Pat!

Very helpful employees. A good selection. Fair prices. Plenty of reasons to go to PetSmart on Belmont Street. Last time I went I was going to make a purchase and the trainer happened to be working the register as I was leaving and help me make the proper purchase for my pet.

Amazing place friendly staff and my dog loves it here! Definitely worth 5 stars if not more 👍🏼

I’m absolutely appalled with this place. This is the third week in a row our classes have been cancelled. I understand that the trainer quit and that isn’t the fault of the store but it’s completely unacceptable that they didn’t call us prior. THREE WHOLE WEEKS of cancellations with no call or notice for a class we spent $120 on. Now out puppy is 3 weeks behind in training and we can’t sign up for any at other facilities because they already started. How do you run a business when you clearly have no respect for the owners or their pets. Especially when we were promised the new trainer was hired and classes were finally starting, and then we call this morning to find out tonight classes are cancelled. Now we’re being told they Are having a temporary trainer come Sunday to do a class which we can’t attend because I work on Sunday afternoons, we specifically chose these classes because they fit our schedule. Not even an offer for a refund, and no additional timeline to when the classes may start now. I would really never shop at this petsmart since again their customer service and care of their customers is so non existent. Do yourself a favor and find another place to go.

Love the place!! I sometimes i just go to get information. Just recently not by choice of my own(blame the kid lol) i purchased a fish. With no knowledge of aquatic animals i going in , coming out i had more than enough to start my pet owner journey

I love when I can afford to shop at PetSmart its cheaper than Petco but still a little bit too much money for my budget but when it comes to my animals they come first so always end up spending the money anyways they have a good variety and lots of Specialty Foods and treats for all sorts of animal including my dog also they have a very large selection of reptiles and fish and plenty of toys for all animals would recommend this place

Friendly staff especially in the fish department, I love the quality of guppies they have especially the females. Wish they sold red cherry shrimp tho and had a better aquarium plants options to pick from. For guppies and endlers or live bearing aquarium fish their hands down better then any other pet chain around because they actually order strains and not just assorted/mixed guppies that have no value to most. Hopefully they get even bigger volume in guppies or liver bearing in future. Large choices to pick from in all your pet food and toys. Fish department is fantastic for supplies. Only annoying this is when you call you’ll be lucky to have your call answered but it’s an overall great place to go shop for pets.

They have a great selection of just about everything for almost any kind of pet. Ill be a little more pricey than Walmart? Absolutely thats to be expected. If you really care about your pet do you really want to give them 2nd rate food? Spend the extra $ and either go here or your local pet shop.

The employees there are nice to their customer. The place is usually clean. The only reason why they dont get 5 stars. Is the lack of diversity in the products they sell.

My little Shih Tzu loves this store!Dog friendly. Great variety of food for anything that crawlies, swims, flys, or walks! Staff loves animals and it shows. Grooming is first rate. Gift this place a try!

Great folks working thereNice place. Sometimes they are out of a couple specific things my dog likes. Overall pretty sweet, though.

Pet Smart has been a good place in my heart for a long time and I love the people that works at Pet Smart in Brockton. Plus I adopted my cat Austin at Petsmart in Brockton as well. They are the best store ever!

For some background, we are 5, 17-18 year old honors and AP English students working on a group project, and for a short break, we thought that some animals might cheer us up. We decided to go to PetSmart where I could also buy a Christmas gift for my dog, Casper. As soon as we entered you could tell that we were profiled for our age as one certain woman, who may have been the manager, had her employees detail us at the fish wall because we were children. Yes, we could hear her request help with the bunch of children at the fish wall. Later, I had finally gotten in line to pay for my goods. My 4 friends went to discover more of the store to which she scolded this is not a playground. It seems to me, she was bitter at us for having the child-like wonder and happiness that their pets obviously are not treated to. I hope she learns kindness and her employees have the perseverance to deal with her. I will take my business elsewhere for all of my future pet needs.

I love this store. The one star is because they are closing. I will miss you. Getting what I need for my Jasper will be harder now.

I cant speak on all the the employees but the girl who assisted me was courteous and knowledgeable they had well stocked aisles and healthy looking animals for sale better than the local petco

The staff was helpful, the store was clean, organized and there were so many options. Ill definitely come back again.

HORRIBLE i was told my bearded dragons injured tail would fall off by staff, little did i know i fell in love with him but 3 days later had to pay 110$ in vet fees to treat his infected tail.. horrible they neglected this poor dragon and did not give him the treatment he was supposed to receive.

Excellent grooming and the staff is very friendly and thorough at there job and also a very good price. Keep up the good work ladies.

If I could rate a zero I would. Whoever is charge of deciding which breeds are allowed should be ashamed of themselves. Banning the Pit Bull breed from a Doggy Day Camp is a P.O.S. move. I hope they end up out of business. Aside from this discrimination their pricing is outrageous! But this news about the ban is something I will NEVER shop there again for. I have three different animals and I have made purchases there and donated money to whatever causes they need money for. I wish I never did. This place should be boycotted and run into the ground!

The grooming associates are very helpful and friendly. They always do a great job on my Buster .

It needs to be cleaned up a little....have to say Petsense the new store in Hannafords Plaze in Easton has great customer service and carries most of what is needed. Will be doing my shopping there...great personal experience.

Clean store, well stocked. The staff was very knowledgeable and quite helpful. Hours are very convenient.

Its an awesome place to get everything you need for any animal you can imagine. Call before you visit, however, because unfortunately its set to close down soon.

I see Im not the only one that has had a problem with the salon manager I truly hope that you guys will get rid of her as she is a horrible unprofessional manager . It makes me sad how u allow this type of management its driving away customers

Love it always find what I need for my pets , always clean good customer service.

Friendly staff. Large, bright, clean store. Pretty wide selection of stuff for my dog.

Its good for getting food and grooming and all the pet necessities but one of the locations are closing

They actually carry live insects for your reptiles. Employees were friendly and helpful.

Large variety of product for any type of pet. They also sell small pets there. Sometimes the checkout lines are long.

Never a bad experience... except for when I go to pay because everything is so expensive. Lol

Very clean and well stocked, needs more help at registers though.

The grooming salon manager is unprofessional im still trying to wrap my head around how she became a manager in the first place all i hear when i drop my dog off is how much fireball she drank the night before and she treats her staff terribly

Has everything you need or want for your pet. Salespeople friendly and helpful.

Mikayla always does a great job on my Bellas hair.

Very sad to see there leaving 😒 great staff an products!!

Usually come here to grab supplies for my kittens...theres usually decent sales

Best petstore in Brockton close to the highway also, friendly staff

Quick and easy

Love Petsmart! Especially our groomer Meghan Murphy at the Brockton store!

Good place to shop for your pets!!! I bought toys and food.

Good variety, good sales, nice dog trainer and staff.

Very friendly and pet oriented but the kitties in the back are so heartbreaking but I cant afford any more

Very nice staff, great selection of fish.

I love it there every thing you need to take of your loved pets..

I love using them for our dogs grooming.

Didnt have a lot of selections for wet food but still a very good store

Super helpful staff! Very polite, and kind.

Friendly staff. The staff may be young but they know their stuff.

Always a pleasure, I missed the weekend sale due to the snow storm.

I have a cat with food allergies, I can always find his food here.

Great helpful staff and good prices

Excellent location and great customer service

Best groomers Ive taken my dog to

Great prices and service. They care.

They no longer allow Pit Bills in their stores.

Food, litter, and a lot of great toys for my cats.

I went to the braintree store and had the worst experience

So much better than Petco !

They have beautiful betta fish. Great selection. Some employees are very knowledgeable, while others know very little. I suggest you do your own research prior to shopping. The live aquarium plant selection was limited, but nice, and a mo th later theyre thriving. They have limited live feed options for tropical fish (flightless fruit flies, and ghost shrimp). Reptiles are ALWAYS on sale. They have cats for adoption (*high fee) only sometimes, call first.

Very nice and friendly staff.

Nice place to buy foot for my 🐦

I loved it when my dog had a perfect haircut and he smelt so clean.

Excellent customer service Great grooming skills to dog needs-looks excellent. Great quality and selection.

Best Petsmart in all of New England! Friendliest and most helpful staff around.

Customer service is great helpful staff

Good selection of fishes. Staff are well knowledgeable about the dishes and very friendly.

Best prices if you price match with chewy 😁😀

Go here all the time for aquarium supplies.

Good place to come for my two dogs their little expensive compared to things online and maybe a few more dollars in Walmart but they have a better selection

Used to love but, prices too high now. Looking for place yo save $

My dogs always get the best care at the puppy salon!

Bow wow i get my dog groomed here

They have very informative employees ..friendly and always greet you

Now my #1 place for my dog stuff. I was only buying my dog food from there until Tues night when I learned they price match. I saved $55 off three items. WINNING!!!

The girls always do a wonderful job at cutting and shaving down my dogs nails. They are friendly and dont keep waiting long at all.

Best place for Live Crickets to feed Bearded Dragons etc.

Some larger sized packages out of stock.

Not my favorite petsmart location, although the staff is helpful nothing against them at all however this location isnt the best when it comes to having items consistantly in stock

Had everything i needed and great service.

Clearance deals is what makes the trip worth it.

Always have a great experience

Customer service not so great

Everyone there was so Pleasant.

My pet is so smart she wont even listen to you she will only listen to her familf (joneiha veiga,tajeiha madison,and naveiha madiosn

They usually have what my dog needs

My dog loves it here.

Its good pets store

Everyone in the store was helpful, manager was great but one employee named pat was not helpful & not acknowledging me & being friendly at checkout, he seemed distracted & not very happy to be working.

Fast service friendly people

Great store, great employees!

Groomer Stephanie us the best

Always pleasant service.

GOING OUT OF BUSINESS AT THIS LOCATION!! GET THERE B4 ITS ALL GONE!!

Beautiful

Always a drag when they dont have what you need 2nd time around

Awesome employees and prices

Going out of Business, but good employees

This place is going out of business on September 29th check it out!!!

The staff is not knowledgeable at all

Good store for the pets.

The soon people work there

Has everything you would need

Fish dead after 2 mts.....

Clean and very organized.

Depends on who you talk too.

Staffs helpful

Very neat and clean

My favorite pet store

Love this store

Not that many pets

Fabulous always nice

Very friendly people

Friendly staff

Crickets come in on Thursdays

Just like anyother

Love it here

Very smart

Good people

Good

Expensive

Good gromming

Love the animals

Typical petshop

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