P.A.W.S. Grooming Spa & Boutique

8 Johnson St, Staten Island, NY 10309, United States
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P.A.W.S. Grooming Spa & Boutique
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Comments
M
Review №1

Gizma and Precious have been loyal customers to this grooming pet spa for years. Wendy, Co-Owner of this establishment is amazing. She is very thorough with both my babies. The price is a little expensive, however, its worth it for the professionalism, treatment, care and exceptional service given to my babies. Ask for Wendy, she is amazing and worth the price...

Wi
Review №2

Fabulous people and services for your family dogs, great full spa loving treatments, thanks 😊

Ni
Review №3

On two separate occasions I had an appointment with John, dropped my dog off and received a phone call hours later saying John never showed up. This is completely unprofessional and a waste of my time. John does a great job but is very unprofessional.

Ti
Review №4

My Halo came out looking so handsome. Will definitely come back here to get Halo groomed. 😇.

He
Review №5

🦟 no words neededMy dog got fleas and when I called they said they wash the basin once a day !

Ni
Review №6

My dog was sent back with a terrible hair cut only 3/4 done and what they did was terrible with chunks not cut. They never cut his face. They are supposed to be trained to cut dogs but in my opinion can not do their job at all.

36
Review №7

Great grooming for my difficult Shihtzu mix. Patient and professional. I dont know how Krissy does it, but he looks so handsome every time. Discount on the first appointment. Worth the price.

An
Review №8

Good place to send your dog for a good haircut Top Notch been taking my dogs there for years

Mi
Review №9

I took my Bichon puppy here for a haircut after 2 months from previous cut. Everything is always fine until an accident or injury happens....and it did. He went in a white, happy and healthy dog. I got him back as a beige, sad and injured dog. I always request the owner to groom him. I dont believe for a second that it was her who shaved his scrotum raw. Obviously after his accident (by them), they didnt even bath him and that explains his color. She never even cut his hair near his eyes or nose. Horrific experience. I then took him to the vet because hes always crying from his injury at their hands...and she confirmed his scrotum was shaved raw. Hes on antibiotics to prevent infection and hes on paid meds. I called and it took 7 days to finally speak with her, the owner. I asked that she credit my CC and also pay his vet bill. She REFUSED on both. Her inability to show compassion and to apologize and resolve a horrible situation in favor of the victim is very disgusting and totally unprofessional. Very classless. If this happened to a human, itd make the evening news. How dare you! She overcharges compared to other groomers and always forgets to complete the cut. Last time, they forgot his bandana. Before that, they forgot to clips his nails. This time...theres a major injury and shes refusing to step up and take care of the matter and make nice after a brutal experience my puppy gad to go through. My dogs are my family and I value them and take care of them as anyone who knows me will vouch. You are a disgrace and clearly dont value your customers! NEVER GO THERE!!!!!

st
Review №10

I brought my large puppy for his first grooming. The ladies here were wonderful and patient. Despite the difficulties a big puppy presents, he came out with a first class hair cut. We will be back!

Ch
Review №11

I brought my pomeranian there the same day I adopted him from the shelter, not knowing how he would be getting groomed, I was very very nervous. JOHN was a angel with him. JOHN was patient, kind and loving. JOHN went above and beyond to ensure my new rescued pomeranian was completely at ease. Thank you so very much.

Ni
Review №12

Theo not the easiest client. The staff put Theo at ease and made it a nice well groomed experience .

He
Review №13

They seem to be incapable of following instructions. I went there to have my dog cleaned and have his fur, around his eyes and butt, trimmed. I explained to them that my dog needed his fur for the winter and that is why I could not have him completely trimmed. Instead, I returned to find my dog fell victim to a full body buzz cut. Upon expressing my dismay, the groomer (which happens to be the owner) exhaulted I dont have time for this and walked away from me.

Ja
Review №14

I absolutely love Wendy and her staff. My furrybaby Lola is 16 years old and can be a little grumpy old lady sometimes but she trusts them and they are so patient and good to her.

De
Review №15

Ill of course Ive been taking my dogs there for years they are kind with the animals and they do great work this time I had them paint my female dogs tail pink and my male dogs tail blue we all get a kick out of it the staff is great with all the dogs they are never mistreated Ive been going here for 11 years and I wouldnt trade them for the world Heres to You paw s

Ja
Review №16

My 4 pups love their groomer & the rest of the staff! Everyone’s so great & friendly my little babes always come out so nice!

Mi
Review №17

My dog was groomed today they did a terrible job paws not trimmed ears not cleaned the head shape uneven I had to shape out everything never bringing my dog again very bad place!

An
Review №18

This is Jesse 1 day post groom by John. Before you cant see her eyes

Ma
Review №19

They have always given my dogs the best haircuts. They are kind, understanding and know how to work on dogs. I trust them.

We
Review №20

This is the best grooming salon for pets on the South Shore Ive use numerous groomers there and all are wonderful and my Domino always comes out happy and clean and beautiful

De
Review №21

She took some time to bond with our puppy so he wouldnt have to be muzzled for his grooming. Really nice touch, thanks.!

Jo
Review №22

Christy provided an excellent grooming for the pup. Great job

Ma
Review №23

They are the best!!! Very friendly, Awesome owners & great with our fur babies!! Very reasonable prices!!!

Ja
Review №24

We take our dog here. They do a nice job. Not perfect but they never hurt or accidentally nick the dog with the blades.

ma
Review №25

Been bringing our pup Gracie here for years. Wendy and team are great.

MI
Review №26

Melissa did a great job with my dogs 👍🐾🐕

An
Review №27

Does a great job grooming my difficult dog.

De
Review №28

They do an excellent job on my Bella and Charlie..

Do
Review №29

Excellent service. Been using this place for 7 years straight

De
Review №30

Ive been going here for years with my two dogs they are wonderful and caring I recommend them to the highest

Ni
Review №31

The best. So caring and gentle with my pup.

Bo
Review №32

Horrible place...... Will never bring my dog here again.

Ke
Review №33

Great job for a reasonable price. Very quick also

Ma
Review №34

Droopy get so exited when I tell him we going there he loves that place so much especially his grommer Wendy...💕

Ch
Review №35

Great, groomers, low prices.

An
Review №36

The best and sweetest groomers

ch
Review №37

Great service

La
Review №38

Love this place

Ti
Review №39

Never again

Information
30 Photos
39 Comments
4.2 Rating
  • Address:8 Johnson St, Staten Island, NY 10309, United States
  • Phone:+1 718-948-7297
Categories
  • Pet groomer
Working hours
  • Monday:Closed
  • Tuesday:9 AM–5:30 PM
  • Wednesday:9 AM–5:30 PM
  • Thursday:9 AM–5:30 PM
  • Friday:9 AM–5:30 PM
  • Saturday:9 AM–5:30 PM
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
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