Ten Lives Club

Such an amazing place! Such nice and helpful staff! And for Such a great cause! I got 2 wonderful cats on Aug 3rd! So happy I got two more buddies for myself and my other old cat (15) in my house! Love these 2 guys and theyre fitting in amazingly already! Love the older cats!! Thank you Ten Lives Club for all you do!

My bestie & I adopted a cat from here right before Christmas, and they call to tell you to call back, only to NEVER answer the phone, or return the phone calls. Than the cat we had been visiting for a few weeks, we found out they (ten lives club) microchiped the same cat 3 times. The cat had 3 separate microchips in it, and than after only scanning it a bunch of times do we find out that cat is not the one they were going to let us adopt in the long run. Instead they said that other cat (the one with no microchips, and no paper collar) is the one they said we were visiting. They were incorrect I waited there for hours just to be told they would vaccinate the cat and I could take her home. Than told me to come back tomorrow. I came back the next day and they didnt cancel the prior adoption of the other cat, they didnt have a vet look the cat over as promised and they didnt microchip the cat as well.Please go some place else for your adoption needs. This one is clearly discombobulated, overwhelmed, and possibly under staffed with folks that clearly dont know what they are doing.

This place is full of angels. They saved one of my colony cats that wasnt looking good. Got him back up to health. He wasnt friendly so he came back home with me, but they didnt hesitate to take him when I needed him to get help. Will forever be thankful for this place 💚 thank you for saving Sweetie Petie 😻

This is my sweet boy Bambi my boyfriend and I adopted him through 10 lives club but we picked him up from a pet supplies plus. We adopted him on July 25th 2024. I have absolutely nothing bad to say about the adoption process it went so smoothly and Andi was super helpful with the whole process! But the reason that I gave a 3 star rating is because unfortunately Bambi passed away on September 8th at the emergency vet, he was only 8 months old.. when we had adopted him all his medical records were clean had 0 medical issues at all. We took him to the vet because his chest was rattling every time he took a breath, that started the night before he passed, and the morning of he couldn’t walk let alone stand up by himself. Rightfully so my boyfriend and I were extremely worried so we took him to the closest emergency vet and they told us he had a hereditary lung disease called FIP or Feline Infectious Peritonitis, it is terminal, unfortunately there is no cure. We were told that FIP doesn’t normally come up in their system until anywhere between 6 months to a year and bambi’s medical records were completed when he was 5 months old. I’m sure this review can’t or won’t change when they do medical exams on their kittens but just wanting to warn others this is a possibility with their kittens. Even though we only had Bambi for a month and a half we grew a huge bond with him and loved him to death, his passing has been extremely hard on us. This situation for me has ruined the possibility of getting another kitten from any shelter not just 10 lives club because I wouldn’t be able to go through the heartbreak of losing my beloved kitten so soon. I would adopt an older cat through them sometime in the future though because at least I know with an older cat we won’t lose them the same unfortunate way we lost our sweet boy, Bambi.

Ten Lives Club helped reunited me with my cat after he became lost recently. They went above and beyond to contact me and took excellent care of him while he was with them. They also gave some helpful advice and suggested some useful products for him when he was recovered. Thank you so much Ten Lives Club!

Great organization with good-hearted people who truly care for cats and their well-being. I noticed that they take excellent care of all their rescue residents and are transparent about the kitty’s personality and health. I adopted a sweet girl from here and the process was very easy.

Great staff, knew the kitty i was interested in and called me when she was ready for adoption.

Love this cute little place. Grabbed so merchandise.

TLC is one of the best pet adoption companies Ive ever had the joy of dealing with. The application process is a breeze and the staff Ive dealt with are awesome.I love that theyre all genuinely passionate about helping all the kitties, especially the founder Marie!!! Thank you Marie for everything you do!!!!!Pics of my 2 furbabies from TLC 💕

The only reason Im rating low is because of this new person working here, like, we cant pet the cats in the cages on the first floor? Weve done it for YEARS and have had no issue. Cats cant spread sicknesses to humans so I dont know what on Earth the point was. We wouldnt even pet cats that were sick anyway. If the real reason was every cat down below has to be processed then every single worker including the OWNER wouldnt have allowed people to all these years, and they always have, and the attitude of this person bothered me so much to the point that I dont even know if I want to come here anymore. This person is newer becauae I dont remmeber her working here before. I wouldnt hesitate to rate one star becauae of one single person but the rest of the place I still like, including but not limited to the actual cats here, but whoever this newer worker is, the attitude is uncalled for and kills the mood and the vibe.

We Loved seeing all the kitties running around. Some were free to roam around different rooms as they please. Others were in the normal kennel cages. OUR beautiful new addition to our family was in a cage. WE LOVE HER SO MUCH!!!! I wish we could adopt them all, Thanks 10 lives!

Very professional and allowed us to look at what kittens they had that were not sent to petsmart. I found a kitten I fell in love with. Im very happy

We adopted our kitten Nadja here, very easy process and they always have lots of kittens.

Ten Lives does excellent work in the neverending and Im sure often frustrating and heartbreaking, rewarding world of cat rescue. I adopted my tiny panther here in April 2019 from the Eastern Hills Mall location - formerly and sometimes still Fawn (or Fawny Bear) - (now Chunk, Chunkers, Butterball, Mama Chunk, Mamacita among other names!). Im more than happy to donate to The Cause. Love! Make a friend for life.

We adopted Elsie Mae last week, who had been at the shelter for a year. We fell in love with her right away! She got adjusted to her new home from the very first hour, and she is just so happy! Also, everyone at 10 Lives Club was very friendly and accommodating when we were looking to find our new catchild 💖

I got my cat Lily Love from Ten Lives. They were wonderful and Lily Love was the sweetest little baby. That is, until Green Acres Animal Clinic gave her a medication she didnt need. It took her five days to die. She should have loved for years. The veterinary specialist Amanda Gerard was responsible. DO NOT GO TO GREEN ACRES ANIMAL HOSPITAL. Ive heard terrible things happening to animals taken there. Many people have lost pets.But Ten Lives is wonderful.

Rep from TLC was amazing. Went online, inquired about a specific kitten. She told me where he was n when I could go. Stayed in communication w her so she knew when I was coming. Meet the kitten finalized his adoption. Was very helpful in suggestions on integrating new kitten w my other pets.

These people are GREAT!!!! Some cruel human dumped 4 4week old kittens on the side of my house. They had been there a couple of days before I found them. I brought them here and without saying anything, except oohs and ahhs, they started to treat each one. They truly enjoyed the whole experience. Even though they close at 6pm, I left at 6:30 and they were still working on making sure the kittens were all set. Each one got medicines, fluids, and all the food they could eat. Then they were tucked in,in a cozy, warm bed.

We adopted Bowie(formerly Munchkin)from the Galleria mall location. She is a sweet and loving addition to our family.

We have 4 cats that we love dearly, with our rm mate, I thought Id go crazy since Im so OCD, but now that my husband & I are moving, were so sad were gonna miss them! We just found out about 10 lives, just went there yesterday, & it spruced up my husbands excitement seeing all those beauties! The staff was wonderful. & we cant wait to fully move & come & scoop up one of those Snuggle Kitties!! Im officially now recommending you guys at 10 lives, i work as a nurse at a Senior living apt. Complex, & they are always looking, cant wait to refer you guys!

We adopted our cat, Santiago, about 2 years ago. This little guy is the light of our life. I could tell that the volunteers really, truly cared about the cats wellbeing and making sure that they go to a good home. When Santiago broke his leg about 6 months into us having him, we reached out to Ten Lives, desperate for help. They referred us to the most amazing vet, and totally changed everything. I cant speak highly enough about Ten Lives. If you are looking to add a cat to your family, look no further. Give one of these awesome animals a good home. We wouldnt change our little guy for the entire world.

They do some much for cats. I love going to the fun raisers.

We adopted our cat from Ten Lives Club over 8 years ago. It was a wonderful experience and I continue to follow and support their efforts to care for every cat they possibly can.

I had to surrender my cat that Ive loved for the past 7 years due to a serious medical condition. The workers were so kind and very supportive. It didnt make it any easier but Im confident Romeo is in a good place and will be adopted soon.

The cats here are wonderful. They are all well socialized, friendly, and relatively healthy.I adopted a bonded pair (brothers) from the shelter and I am very happy with my cats.I was able to teach them to come to me and sit on my lap after a few months of training with treats.Why 4 stars?The staff dont pick up the phone a lot of the time, so you might have to physically show up to the shelter if you want to ask a question. They might be understaffed or receive a lot of phone calls.

Make sure they check out their mouth for gingivitis which was pick up at his yearly check up. Had 14 teeth pulled which cost 2300.00 after 3 visits. He is only now 4 years old. Normally no one would have pick that up in 14 days.... So of course they refuse any help towards a payment

This is Sweet Pea. He has been around my house for around 1 1/2 years and this Christmas Eve morning during the blizzard showed up on my porch. I had a drift at my front door and pushed it open as much as I could to get some warm food to him but he had other plans, he squeezed in and needed my help. UNFORTUNATELY I had to surrender him even though I would of loved to have kept him but my dogs werent having it. He is the sweetest cuddle bug ever. 10 Lives was kind enough to take him in and I pray he finds a forever home and NEVER ends up on the street again. He will definitely be a great addition to the right family. He has lived a rough life and the 2 weeks that he was with me he was treated like a little king (fully belly, yummy treats, warm comfy bed and safe and LOTS of 💗). I needed him as much as he needed me over the holidays.All these kit kats are so lucky to have this team of people who care so much about them. God Bless all of you who help with animal rescue. Thank you for keeping them safe.

Have to appreciate all they do and the care they take of the cats in their charge. Happy to be a foster for them

The room was cramped and chaotic. The cats were nervous. There really wasn’t an opportunity to bond with any because they were hiding & running away. I realize this isn’t the staff’s fault but it’s still not a great situation. I was the only one wearing a mask so this location isn’t safe for people who are immunocompromised. It’s also not accessible to people who use mobility aids. I will say that the people working there were kind and helpful, which is why I’m giving it three stars. They’re also very transparent about the health of the cats and they care for the cats really well.

I’ve recently adopted a cat from the 10 lives club at the eastern hills mall in mid October. I fell in love with a kitten from the second I walked Into the doors. I had an amazing experience with the whole adoption process and have no complaints there. After only having the kitten for 3 days he started experiencing signs of sickness. I brought him to the other location where the veterinarian is. I dropped him off and if I didn’t know someone I would have never gotten ahold of someone and the poor cat probably wouldn’t have made it as long as he did. The vet techs did everything they could and he ended up passing away of panleuk. Once again no complaints there because sickness does happen and that’s not on anyone. They did everything they could. After this whole experience with my FIRST ever cat I’ve been to emotional about getting another one. I waited THREE weeks to hear from someone about getting my refund. I called, and called, left voicemails, emails and when picking up the kittens paw prints and fur clippings I asked once again, didn’t get an answer. I understand that they are backed up and are busy. It only takes 3 minutes out of someone’s day to call me back and refund my money when all I’m trying to do is move forward. I think it was unprofessional and personally will never go through them again.

I highly recommend, friendly, kind, & passionate people working to make a better life for these animals. We surrendered a stray mama and two babies and I can rest assured that theyre in a safe & loving environment. I will be returning when my family is ready to adopt a cat.

The work of angels is done here! I dropped off the sweetest stray fella today that has been fending for himself since winter. This cat is such a love- he doesnt really care about food, he just wants to cuddle with people and be pet. He rolls at your feet purring waiting for his belly to be rubbed and when you stop he follows rubbing his head on your legs begging for more. I had to help him and no shelter in WNY would take him because they have too many. I called Ten Lives Club just looking for info on if theyd have room for him in the future, knowing at the time that they were full and understanding that it is peak kitty season. I just didnt want him to face another winter outside and would continue feeding him until they had room. Marie(I think) called me same day and set up an appointment to drop him off the following Tuesday. I was so impressed by her and how much they do for the cats in their care. She assured me he would be neutered, microchipped, tested for feline leukemia and immunodeficiency virus, treated for worms and fleas, and, and, and!!!! They do so much! While it broke my heart to have to leave him at the shelter, I know theyll work hard to find him the perfect person that will love him up like he deserves. Thank you Marie and everyone at Ten Lives Club that will care for him until then. Hug him for me and somebody go get this cat! I promise he will save you :)

We adopted the sweetest cat here. The staff gives you space to meet each cat and get to know them. We decided to adopt ours the same day and she was checked out by the vet and we took her home. The cats are all up to date on their vaccinations and health as well as being fixed. Additionally, when our cat got sick a few weeks later ten lives had us came back to be treated by their vet at no charge. Amazing service, great people, great cats. Go here if you are looking to adopt and to support an amazing mission.

Wonderful rescue...and so many friends waiting to be adopted.

Amazing Organization! I cant say enough postive things about this wonderful non-profit organization! They have saved so many cats over 20 years. The staff truly are knowledgeable about their work and are very friendly and ready to help you find your furry friend!! Please consider making a donation as they run completely on donations. They really are one of a kind amazing!!

I had been assisting an individual through my work adopt a kitten. I was surprised how involved the process is with other organizations I contacted. Ten Lives Club was the easiest and fastest way to adopt a kitten from my experience. I called one week to ask the process, filled out an application, and the following week we adopted a kitten. The kitten had all the vaccines, was neutered, received flee treatment, and had a microchip for $185. I will definitely be back when I am ready to adopt, and I will recommend others interested in adopting.

Wonderful staff, they were prompt informing me of my lost kitty and comforted him well, plenty of cute kitties here Id reccomend them for sure

I just took another kitty to this marvelous cat shelter. The kitten was hiding out on my porch trying to keep warm. Folks at Ten Lives are the best people you ever want to meet. Because of their warmth and generous gift of volunteering their time to the shelter, I am so happy to add them to my list of animal shelters that I regularly donate to. Thank you, Marie, and all the crew at your wonderful location in Blasdell.

We just left their benefit called cruising for cats which they do yearly. We have attended this one and many of their other ones in the past in support of the cats of course. We have seen some shady things from time to time but today takes the cake! They had a larger Cat Tree Tower on a separate raffle which costs more. We both got several tickets throughout our time at the event and obviously spent a great deal of money on their raffle overall. They just start quietly pulling the tickets thinking nobody is watching them do it - Im watching the one volunteer guy with the long beard who is older and fairly tall - he goes to pick a ticket and has it for about 5 seconds, looks in the basket again and SWITCHES THE TICKET! You can see the names of people written right on them, so funny thing the winner ended up being of their volunteer workers! Funny because they already had a speech about how hard she workd doing their food or whatnot. It was clearly planned. THEY TOOK ADVANTAGE DOING THIS AND IS HORRIBLE. Also, the other baskets they had peoples names on ones that they clearly wanted to win, while other ones were called by a tual numbers. It was super suspicious and unacceptable to run an event for charity that is so unfair to the people attendkng. It was disgusting to see this happen today because we enjoyed trying to support 10 Lives at all these events before this. I feel like anybody who put money in for that cat tree raffle should be refunded! Ridiculous that they should be allowed to just pick who they want - you should never put tickets back in the basket. One ticket windls, there should be no need to grab another one after realizing your coworkers names was on a different one!! How insanely corrupt - I will be posting this again in other areas if nothing is followed up on.

I adopted 2 more felv kitties and they are an absolute joy, I have 5 felv kitties all from Ten Lives and they are very healthy. Felv kitties are over looked and they shouldnt. They are just like any kitty, they need a loving home. Like any family member, I wouldnt abandon them because of any health condition. Please consider adopting these very sweet loving kitties into your home.

Marie and Ann were so nice and so helpful! All of the cats were clearly well cared for and unlike the SPCA and other shelters we visited most of the TLCs cats were friendly and approachable. I cant wait to pick up my fur baby on Monday. Definitely the best place to rescue from in my opinion compared to other local shelters.

I had to take a kitty here today because he was left behind by some people. I wanted to keep him, but have my limit of animals. I was welcomed and made aware he would be taken care of and adopted out. I am so grateful for them knowing he is in good hands and I can track his progress on getting adopted! Thanks so much!!

We scheduled a cat adoption and were told he was ours. Got to the place, no one to meet us, by total luck some volunteers showed up and told us the cat was going to be adopted by someone else later in the day.We filled out the online form the day he was delivered and got the call back the day after confirming our appointment. They told us he was guaranteed to the other people, what about our guarantee? Don’t waste your time here.The employees were individually nice (sort of, apologies were given but one of them was pretty short about it and implied it was our fault) but we had our hearts set on that cat and were severely disappointed. Lack of organization is really evident, especially communication. Needs to be improved and fast.Also their Buffalo Clinton street location is decrepit and looks dirty/non-functional. I hope no cats are in there for their own sakes.

What an amazing shelter. We went there and found the most perfect, loving, and adorable cat. The staff were all so nice, made sure that our cat had all her shots, was fixed, and in good health before we adopted her. If you are looking to adopt or donate please go here.

They were exceedingly nice there. Similarly to the SPCA, they take care of spaying/neutering, plus the cats are all up to date on shots and are given regular flea treatment. We are very happy with the kitten we went home with :)

We had a litter of abandoned kittens and I was unable to keep them due to me renting with a no cats policy. I called 8 other animal rescue/sanctuaries in WNY and the only people willing to help was 10 lives. They let me bring the (5) kittens in immediately and were very helpful and reassuring that they would find forever homes (but they are ALWAYS willing to take the cats back if there are any issues...which is Amazing). This is definitely the organization to donate too, they are really helping cats in need. Dont be afraid to call, if you need their help, they get back to you as soon as they can and are very willing to help!!

Ten Lives is an amazing adoption place! It is a free roaming shelter meaning the cats are not kept in cages. They are in a home like environment where they can sit on furniture, eat, sleep, use the litter boxes etc. This is to make shelter life less stressful on them so they dont get sick and make it easier for them to acclimate to a new home, especially one with other pets. They are strictly volunteer run. All cats are spayed/neutered and vetted with shots before purchased. I got my cat Lulu from them and she will be 12yrs old and going strong. I use to volunteer for them and can tell you they are amazing! I would recommend this shelter to anyone looking to adopt their forever pet.

I love it here. I got my (now eight month old)kitten from them back on my birthday and ever since Ive been following them on Facebook. Its a nice small place that let cats roam around rooms on their second floor. Staff has been super friendly and have had an overall very good experience.

I have adopted 2 kitties from ten lives club. My first back in 2006. My first baby peanut was sweet and loving he was approximately 12 yrs old when I had to let him go. My second baby Max was 10 and was in major kidney failure and diabetes that was uncontrollable that the vet said theres was no way for him to survive! Its only been 2 weeks since Max had to go. He was very unique. The Ten lives Club allowed me to have these two beautiful babies that Ill miss forever!

My parents have adopted from Ten Lives when it was still at the Galleria. It’s a great organization, but today I had the worst experience. I went with my mother to look at cats for myself and one of the employees was extremely condescending to us. I understand that they’re careful about who viewing and meeting the cats, but the tone the worker used with us made me not want to put it an application at all. She was so rude. I felt like she didn’t even want to adopt a cat out and that does a huge disservice to the rescue.Once we left, five other strangers looking at the cats immediately exited behind us and complained to us about the worker’s attitude. Honestly, it’s just disappointing because I am seriously looking to adopt a cat and had preferred this organization over others.

As a volunteer for 10 lives club I believe in their mission and they volunteer and work with their heart. They do the best that they can for these loving fur babies and could always use more help if youre interested please reach out.

Were willing to help if my ferral litter and mom got ill. Other organizations aspca, SPCA, were not willing to help which is unacceptable.

Very friendly and welcoming group of ladies

I filled out the ridiculously long application on 7/4/19. I received a response stating that it would be reviewed and I would be contacted in a few days. I emailed them on 7/12 to ask about the status of my application with no response and again on 7/19, again no response. I assume I was rejected although I cant imagine why. My husband is a veterinarian (which I thought was a plus, but I guess not), and none of my references were contacted. Apparently they think a kitten would be happier living in a cage than in a loving home.After reading these reviews I think I dodged a bullet.Oh....filled out a one page app at another rescue and was approved the next day.The adoption fee is way lower also.

This shelter is amazing. We adopted two cats from them and I wouldn’t go anywhere else. In comparison to the city shelter and spca there is a world of difference. These cats really are loved. I regularly donate food, litter, money to this shelter.

If any of you people who complain about TLC should spend a week doing what these people do everyday. Their expenses far exceed those tiny 20 dollar donation to help just one cat you bring into the shelter. What do you all think TLC survives on? They take on all the problems of you people who surrender cAts because of a variety of lame excuses,etc. ( some very legitimate) So now it becomes our problem at our expense. They work 24/7 with these problems . If you came at a time when it exceptionally busiest your going to find things not running smoothly as in every situation. SUGGUSTION, volunteer to help out. Better yet answer the phones with the enormous amount of people wanting to surrender a cat/cats or any other situation. Your lucky to have a group out there to help as many cats as they do help. They only have so much room to house cats, and if one was in a cage when you got there it was for a very good reason unbeknownst to you. Some need quarantine time. Staff can only do so much. They are super hero’s but not God. There are errors made but they are few and far in between.So before you criticize walk a mile in their shoes and then comment.I can’t make excuses for rude behavior but maybe your behavior could have tamed the situation in an educated way,of understanding how hard a job running a shelter is with most volunteers! As far as applications, they screen carefully to protect the adoptee. No offense to you but the situation is not welcome .Sorry but the judgment falls on the correct home for the particular cat.

Very snobby staff. At first they seemed friendly but when my bf and I requested to hold one/play with one (because they were kept in cages and theres only so much you can gauge your connection to the cat by sticking your fingers in the cage) we were told that a staff member can only hold them and thats the only way we can pet them. Uhm, Really? I totally get it when its for cats that are naturally stressed out easily or have anxiety, but the kitten we were looking at was extremely playful and sweet. All we wanted was to see if the kitten took a liking to us but instead the staff gave us this strange look and then one of them took out the kitten and held her but held her in such a way that made it difficult to even pet her or play with her. It felt like she was doing it on purpose and all this made my and bf leave this place and go elsewhere to look for a cat. A real shame because we were ready to adopt right then and there. Pro tip. If you want people to adopt your cats dont expect them to take a cat home when the only way they can see if they have a connection to the cat is by sticking your fingers in the cage. What a bizarre place. The cats were fine bit the staff made us feel highly uncomfortable and Im not going to adopt a cat unless I know its a right fit for us.

They had a well organized friendly staff. Helped this geogeous momma cat and her three kittens that i found under my porch. The offered the next step in the future of my precious fosters. It was perfect timing. God bless them.

Let me start off by saying that I understand the Organization runs off donations, however...this place is a complete dump and every cat in there looks miserable. Ive never seen such an unkept, filthy facility such as this one. Honestly the cats would probably rather be outside fending for themselves than in there. Secondly, I had adopted 2 cats from them from one of their offsite adoption locations and they were terribly ill. (This was before I actually seen the inside of the 10 Lives Club Facility) They give you a 30 day guarantee however when my cats were really sick within that time frame, getting ahold of someone was literally a job! So on more than 2 occasions, I had to pay over 300.00 to have them seen by my vet so they can get the medical attention they needed, I couldnt wait until they found time to call me giving their medical issues, we love our little guys and would do anything to make sure theyre happy and healthy! The vet there can be very rude and unconcerned. I would never say dont adopt from them regardless of my horrific experiences with them because those cats in there need/deserve a CLEAN, LOVING and HAPPY home far far away from that place but just PLEASE BE CAUTIOUS of the HELL they put you through when THEY ADOPT YOU an ill cat.

This place is so kind, caring and loving with all their animals. Please help by taking home a cat or donate. You wont be sorry... best shelter for these precious babies!!

I bought a kitten from here a few days ago and I have never owned a cat before. I asked the consultant many questions especially one involving a callous. I was told the vet isnt here but its just a callous from rough playing with other cats. Myself, not knowing any different since I have never owned a cat before, thought she knew what she was talking about. Come to find out when I take him for his first vet visit its ring worm because 10 lives club has had an out break in their facility that they have failed to tell anyone about. Im annoyed, hurt, and heart broken. This place is shady organization and I would NEVER recommend it to anyone.

I have known Ten Lives club for a while and I have done many benefits and gave a lot of money to them. Last year there was a pregnant stray cat that needed to be trapped and brought somewhere and one of the workers at Ten Lives Club was going to do it and I offered my assistance and she became very irate and words were exchanged and unkind words were said on both sides between me and this Julie and Marie - but in the end the cat was captured and brought to the club. Flash forward to this year and there was another situation I had with an animal that was whacked with a stick so hard that it had a broken back and its legs were dragging and could not even walk and a broken pelvis. This was on a Saturday afternoon everything was closed & I had Maries personal cell phone number that SHE HAD GAVE ME so I called it and she said to bring it in which I did and they had to put it down....now there was another incident of a cat that was in a park that I trapped and I brought over there and I gave $20 to one of the workers I believe his name was Joe & he told me that I could continue to call this cell number - there were business cards with Maries number on it on the desk so I took one and when I called her to ask about this cat - I was told to never use this number again after she gave it to me that it was only for friends and family and I just lost all respect for this organization. Now when you call that phone number theres nobody manning the phones and it says that on the recording - you have to leave a msg with an extension ...now back in the day they didnt even have extensions. I ask you - what would have happened with that cat that had a broken back and pelvis on a Saturday afternoon and if I would have called the direct number and left a message and they were closing in 15-20 minutes that cat would have suffered until Monday so I had no choice but to call the cell so now I will never call the cell I dont think I will ever give any more money because the last $20 I gave I did not even receive a receipt like I did before by a very nice girl that worked there. Im not even working and every time I bring an animal there I give at least 10 or 20 and when I asked on the website about the cat & that i donated $20 they didnt even say thank you for all your donations or nothing they are like all about the money and after reading that one review by the one girl about how unclean the place is that worked and the other guy that said their cats had tapeworms and such - I dont think theyre as good as I thought they were. Sure they may not kill the cats there a no kill shelter but they are very unprofessional and for this girl Julie and for Marie to hold a grudge over a year and to not help me trap this poor cold cat in the park which I had to do myself is very petty.... they would rather hold a grudge over a few swear words than to come help me and so i brought the cat in I get nothing but attitude so you know what no more money from me and I hope you get more lawsuits up the ying-yang and one day I will make my own organization and blow them right out of the water. Such a shame it should be about the cats and its all about money and theyre not even being properly taken care of and living in horrible conditions. The one girl even said that Marie walks by these cats that are in intense pain like she doesnt even care and looks right through them. Disgusting.

For the past week or so I’ve been back and forth to the pet supplies plus on Sheridan drive in Amherst Ny. I called Marianne to tell her my interest in a older cat named dumbledore. In this message I told her that I would be leaving my work at 4pm and that is the only number I could call from, she could call my work the next day, and after 4 I would be gone. For days I waited for her to call back. I even reached out again to her and another worker Jill. Nothing. During this time I went to visit Dumbledore. We had started to bond. I got to brush him as a worker cleaned his cage. After an hour the following day of waiting for a worker to come so I could ask about taking him home yet again, no one came. I sat there with dumbledore as many people would walk up and say “he’s old” “he’s almost dead” and walk away. This bothered me so much as I was mentally gearing up to take on this cat in any state he came. I was already made aware that he had all of his teeth removed, and was previously returned from someone who already tried adopting him. This didn’t stop my want for him. After reaching out to Marianne again, she answered and when she did she begin to explain how aggravated she was that I had left work early that day I called her(?) I stayed till after four that day waiting for the phone call and she never called claiming she did... she then asked me how old I was and what I did, as well as if I rent or own my home. I told her I rent and it would be tricky getting a hold of my landlord, but gave her his number anyway of course. I then received an email as she said she would be emailing me Monday and if all went well I could take Dumbledore home.After waiting all day yet again, This is the email I got at 11pm almost 12 midnight.“We could not obtain approval from the owner of your rental property andthe application was also turned down because of the age of the cat. She is 10 years old and at this age possible health issues requiring regular Visits to a Veterinary Office may prove costly and a financial burden to you. I am very sorry as I know you really like this cat. Maybe a younger cat would be more practical.”...I work full time as a tattooer. My income is no issue. I am also allowed to have as many cats/dogs/ferrets as I would like as long as I pay a deposit. This is no issue. For her to assume that I didn’t make a enough income because of my age/she actually didn’t call my landlord I am furious. After looking at the reviews I’m starting to understand that Dumbledore is being used as a Luer so people will contact this company and she will then point them in the direction of trying to get a younger healthier cat when in fact all of the cats there are sick and not taken care of, in my honest opinion I know Dumbledore would’ve had a much healthier life in my care.

My wife got me two baby kittens from there last year and they truly are my emotional support animals! Please adopt or help them with donations to find homes for these loving kittens and cats!

The lady that I was dealing with was so rude to me I was trying to ask her questions about adopting a cat and she made it so difficult I dont even want to adopt a cat from them you walk in there and it stinks so bad I dont know how they can sit in there and smell that I hope all the cats are being taken care of I baught a bunch of stuff they didnt even seem like they cared and I donated 3 bags of cat food and 3 litter

TLC is an amazing cat adoption center. They truly care about the welfare of cats. But the need is great. Think about adopting or volunteering. You will definitely be rewarded!

This organization is sooo helpful and caring they really care and want to help I have tried to call other organizations when I need help with a stray cat and they can never help ever even the Spcaof all people THE SPCA I can never get help from them and they are not very friendly when you go there.ten lives will always return your call and lead you in the right direction your not sure I just think they are wonderful and the cats that are there are blessed to be there

A cat shelter. I was thinking about adopting from there however there prices seem unusal. People pay to surrender and then pay to adopt. Seems high prices. They seem to do a lot of fund raising. Seems to be legal.but in my mind. A lot of room for people who donate for good reasons. I going to stay away from this one.just seems to remind me of a well paying job that isnt necessary. I take my money to the SPCA

I have noticed that these shelters have a lot of cats that you cant even touch. They need people to work with animals so they can be adopted.

Such a great organization. They are angels! Only wish I could afford to donate more. I adopted a cat from them in February and now they are helping me with 2 orphaned kittens.

I adopted my kitten Oct 2021, the staff was super friendly while I was there and communicative, gave him last minute shots before leaving he became old enough for, and pulled out another cat for me to pet and give attention to from what I assumed where the still in vet care cages while I wait for them to bring my kitten back.

We found the peace 9f family we were missing.S9 happy with our kitty 😺

My wifes cat got out of the house and somehow ended up with these folks almost dead with a lung infection and other sickness. They were polite, kind, kept in contact with my wife the whole time and did everything to bring out Clyde back to life.

Great organization takes stray/hurt cats when most places turn you down. They have large cat rooms for the cats to roam freely. If youd like to donate $ this is the place!!!!

Compassionate, hardworking group; incredibly well-run shelter with a huge range of kitties — all ages and types.

Saw them being SERIOUSLY TRANSPHOBIC to a former employee on Facebook. Used to follow their page but honestly after that, forget it. I cant support a place like that. Sometimes people get fired but theres no reason to be disrespectful. Cant stand people like that, I wish people trying to save animals werent so disgusting sometimes and were always kind and caring as they should be. Not the first time Ive seen it either from other places. If you go here be careful, someone who cant even treat their own kind well I dont trust with animals....

They try but definitely not a great shelter. Lots of sick cats, tiny shelter with almost no room and the lady who walked us around was very unprofessional and such.Go to transit rd location in eastern hills

A good cat rescue. They seemto do a lot to find homes for the residents there. Nobody answers the phone. All volunteers most likely and busy.

Volunteered here before.......... for high school.........I didnt like cats before .....still dont. But u will find ur typical cat lovers there and a bunch of cats. Overall a pretty good place to get a cat from if ur into cats

A lot of sickly cats in here and vet and staff seem to be on habitual breakThey dont give you any warning about cats that want to bite or scratchAnd the worse thing was a sense a bit of situation there were all female employees and they seemed to flock female customers verses malesTheres a number of cats here shy, infected, energetic I guess theres one for somebody

They do Amazing work for the community and its fur babies. They even open spay and neuter clinics for decreased price. They treated my baby like one of their own.

Love ! I have gotten 3 purring babies from them over the years, they do good work! Stop in and get some kitty love ... dont forget to take one ( or 2 ) home

Went to this place twice ... nice place ... staff pretty much ignored me ... they were sitting at a table talking amongst themselves ... so I left ... I called later tat afternoon about a kitten named Emily that Id connected with , no response to my call ... I called the next day leaving all my information again and still no response ....

One of my most favorite organizations. They are dedicated and you can absolutely tell that they love and care about each and every one of the cats!

The cats are so amazing there, the volunteers and workers are very sweet. Highly recommend if you want a forever buddy.

They are a group that does a good job with only volunteers and donations.

Wonderful place ! They take good care of all their cats and kittens and there is so many to choose from .

Very good, friendly, understanding. The vet and team were wonderful. Handled my cat so well.

I was denied getting a kitten because my 5 year old husky was not spayed 🤔guess the already spayed cat they wanted so much money for was better off in the cage?

I donated some cat food. They would not answer the door. I called them and they did not return my call. It was hot and I had to leave the cat food on their mailbox. I hope it did not spoil.

Staffed by lovely people with a lovely mission.

Theyre accepting donations for the kitties like gently used towel, Purina cat/kitten food, even cleaning supplies. They need our help !

10 Lives Club is a fabulous rescue of cats and kittens and I highly recommend them if you are interested in adopting a cat.

Very helpful people that truly love their animals if youre looking f to adopt a cat I recommend 10 life

They have a lot of cats that I visited with. The staff is very friendly, but I didnt get a cat. I may go back if they get a kitten in I want.

Adoption was smooth easy and friendly. Now I have on of the best cats I could ask for

Amazing staff with a wonderful mission. We love our new kitty!

I volunteered here and I loved it. The cats are very well cared for and loved.

They are a rescue group for cats.i was there to pick up to baskets I won at one of there basket raffles they had. Very nice items.

We will be customers for life. Great experience every single time.

I usually go to the eastern hills mall location for all my needs. Needed to go to the blasdell location for vet purposes. Nice facility with caring and kind people

A fantastic organization of people who love and care for cats. So happy to have adopted one of my cats from here

Dr Fisk is very nasty vet grabbed a cat by the neck & started screaming at a voulenteer in front of customers she started screaming at receptionist always nasty when we come in witnessed this several times

I wish there were more organizations that cared as much as they do about issues that most people dont even think about. Like feral Cats. Thank you so much for what you do.

I volunteer for 10 Lives. They are a phenomenal organization that does a lot of good for the community. Highly recommended for adoptions!

What a great group of people who help the cats please support their fund raising purchase a kick stick at their next event my wife Barb makes them

Love the staff. Great rescue organization. They help a lot of cats & kittens.

Very friendly and helpful.. I love any place that saves/helps animals..

Lost my cat of 17 years-went to bring some food and toys to this place-while I was there the woman who (I guess )was the head of it was yelling at all the volunteers-I was thinking of VOLUNTEERING but with that B---- I will never go back and all my donations will now go somewhere elseIf she treats her fellow humans like that how does she treat those poor innocent cats???

A true home for the abandoned! Staff is top notch! Doing their best because Cats lives Matter!!

Everyone was very friendly. We were just taking our cat that we adopted two months ago in for oral surgery.

Fantastic place where they do wonderful work even this year with covid-19 saving over 2,000 cats and kittens lives

They do a great job with rescued cats!

Great organization that helps cats get furever homes!

The ladies there are phenomenal. Great place to adopted kittens from.

Great place...love what they do for cats.

This was the only place that would help. Very friendly and helpful seemed to really care. SPCA would not and did not have any suggestions.

I fostered a litter of kittens for this organization a couple years ago. They transported them from down south (which I think is morally questionable when we have so many local cats in need) and they were the sickest kittens Ive ever seen. They never answer their phone which made it very difficult to get medication for my sick fosters. When they finally got tired of treating the kittens (even though one still had an eye infection), they told me to bring bring them in for adoption. But when I arrived, I was told there was no room so I had to take them back home. The staff never seemed to be in communication with one another which was very confusing and frustrating. When my kittens finally got adopted, they mixed up the microchip info on 2 of them (one of the adopters left multiple messages attempting to get it fixed but they never returned her calls) and one had to be treated for the eye infection in their new home. I hated sending a sick kitten into a home but Ive heard from many adopters that this is a regular occurrence at 10 lives. My guess is they are overwhelmed with the number of cats they have so they cannot care for them properly. I would never tell people not to adopt from them because these kitties need homes more than ever but I cannot give my time to an organization who is not doing whats right for the animals or the community.

Wonderful and knowledgeable staff. Adoptable Cats. Please make the time to stop by and make a new friend.

Great people clean also . I would forever volunteer or work there too

Very friendly and welcoming. Polite answered all my questions. Excellent review.

Great place to adopt and cat or kitten. Try fostering its very rewarding.

They do a great job as a no-kill shelter. Friendly staff

Constantly helps out the community no matter what! Very friendly down to earth people :) Nothing but nice words to say about them!

Highly recommend for adoption or surrender of a cat very friendly people.

A very nice place. Everyone was very nice & helpful.

They do a great job really caring ❤ for the cats 🐱

Snowball in picture awesome people I am very blessed to have my cat that I adopted

This place is amazing! They have big enough cages, food, and everything was amazing here!

Adorable cats! All staff are super friendly and helpful

Go get your kitty. They have such beautiful friendly kitties there.

Everyone is great here but the receptionist lisa is a very nasty individual i witnessed here being nasty to 2 different people in 1 day when the people were just asking questions shes very miserable & is not a good look for the field that shes in. She wasn’t the nicest to me either while i was surrendering & paying a $200 donation not sure if i will be returning until shes gone.

The best love and care for there animals always very caring and helpful

Nice people, very nice place. I would love to work with them. Thank you for your help.

This rescue is great they are a feeling group that should be support

Excellent organization

Kind people great service provided fast and easy to get what I needed

The process of adopting our fur baby was made easier because the staff is very helpful. The staff really loves the cats! Another thing I like is ,if for any reason it doesnt work out, they want you to contact them & they old take the cat back rather than sending it someplace else. Shows they care greatly about the rescues!

Very friendly and helpful.

Great organization. Friendly staff. Cute, friendly kitties..

People extreme rude. Refused to give me any cat or even look. Kept making excuses. Will report.

I know of a cat in desperate need of a home . The person I talked to on the phone wasn’t very nice and seemed more interested in me giving them 290 dollars to help a cat that is not even mine. Which seems strange for a non for profit. The cats owner is seriously ill in hospital, just trying to help the cat

Amazing place, amazing staff! Very helpful and the community should support them wholeheartedly!

Ten Lives does a fantastic job helping out kittys in need and helping find them forever homes

Amazing organization! I brought in a stray neighborhood cat that had been left by previous owners and they were great with him! They were also able to get him in right away too!

Only place I could find in wny to take a really kind stray cat I found.

I just adopted our newest family member from 10 Lives Club. The process was easy and everyone I worked with was great! I would 100% adopt through them again, they really do care about the cats in their care. Thanks for all that you do!

Very helpful and they made my cat feel better

They have always been really helpful great staff!

Ten Lives Club goes above, and beyond, on every level!

Special place filled with love and hope. Please adopt...foster...support them!

Thank you so much for your help towards our fur babys emergency surgery.

This cat rescue and adoption center is phenomenal. It is a very modest shelter, but they take in so many homeless cats, they really do give them one more chance....their 10th life!!

These ladies who run the shop are not very nice. I traveled over an hour to get my cat spayed. I let the man know that we traveled an hour to get there and he told us they would get to my cat right away and to come back in 5 and 1/2 hours. When we arrived six hours later they still hadnt even started our cat and gave us attitude. The woman told me she didnt realize we had traveled that far and said they would start our cat right away but wasnt very nice about it. I also volunteered here and worked very hard for 8 hours and my fellow volunteer heard them speaking about how I was lazy. They took good care of my cat but I would not recommend them to anybody.

What a group of wonderful people. Their care and love for the cats they take in is evident in every aspect of them and the place

I adopted my furbaby thru them... Words can not express how grateful I am to the staff and volunteers. Meeting my lil guy the first time it was love at first meow...

Because they are a no kill cat shelter that works hard to make sure every cat gets a 10th life! I foster neonatal kittens for them, and they provide all my supplies and medical care for my fosters.

They do great work and truly care about the cats, but like most organizations of this kind, the funding isnt there for infrastructure and they can be very difficult to reach post-adoption.

So many little cuties looking for loving home!

I get to post my pics and every body can see them

Go Bills!

People are very friendly and there are lots of cats

Always helpful and accommodating.

We found 2 cats & just love them!

Adopted Fuzzie...cutest ever! Hanging out at the house...

Love this org and their mission.

Great place for cats

Wonderful place to adopt a kitty cat.

Great place to find your furever kitty.

Wonderful place wonderful people wonderful animals

A no-kill facility with friendly staff.

Staff was wonderful and very helpful!

Compassionate and dedicated staff

The best place to find a forever home

Faculty & volunteers are the best.

Nice people who love cats.

Very good shelter

Professional well run cat rescue.

Such a great place

Wonderful people

Best place

Adopted pet there before !!!!

Love to love for the kittys

Good cause

Adoption agency

Thank you for all you all do at TLC!