Petco Grooming

Thank you so much to rainey today at petco henrietta, i took my dads senior dog Snoopy in for long overdue nail trim , ear cleaning and teeth cleaning, my dads health issues have made snoopys needs long overdue, rainey was patient, kind , creative and caring . Snoopy was not easy, but she was a rockstar.. ask for her if you want amazing, she is an asset to petco.... love linda and snoopy

The staff is great there. Ill have everything great to say about the service,and also they way they handle my dog . The grooming staff at henrietta store is so very professional. And awesome. I truly, Really appreciate the folks that work there.

They did such a good job grooming my long haired mini dachshund! She looks so cute after being long overdue for a cut. Will definitely be a repeat customer.

The last two times I have scheduled grooming here, the company has canceled and not bothered to tell me. The first time, I learned that their groomer who handled large dogs was no longer available. Today, I went in and learned that the groomer that I had confirmed an appointment with three different times was in Buffalo for the day learning to style hair. This is absolutely unacceptable.

The experience was terrific. Dog looks great.. good connection to groomer. Ralphie is a reactive dog but he was fine leave us and his hair and nails look terrific

Nick did great! We’ve been here a few times and this is the first time my dogs nails were cut and buffed right. Usually they are jagged and I have to try to file them myself.

Dominique is a wonderful groomer and I felt really bad for her being alone to groom, answer the phone and check in and check out clients. She was so efficient and friendly under such pressure. I hope you reward her for outstanding performance and value her as a leader in your company.

Have been cancelled. on the morning of, twice now. Frustrating that they confirm my appointment the day before, and then cancel in 2 hours before i bring my dog in.

The groomer worked very well with my two puppies. He was extremely friendly and knowledgeable.

We found Petco to be very friendly and kind to our little dog. We use to go to another big chain store and they were always to busy and it was total chaos. We felt sorry for the other dogs at that store. Now we feel like we have found a nice quite home to have our dog taken care of. Thank you so much for your service.

Dominique was awesome! dropped off Cleo at 805 and I was picking her back up 30 min later, all clean smelling like a blueberry, nails but and buffed and teeth shiny. Every time I have been before the wait was always over an hour. I will request Dominique all the time

The groomer was very knowledgeable, talked through everything very clearly (and went above and beyond to share knowledge from when she was a vet tech). She was very efficient with my girl who HATES nail trims! After struggling to find places in Rochester to bring my girl, this is our new spot!

I’ve always had good grooming with my dogs at Petco. The only thing I would recommend is that when they clip the nails that they also use a quick file on them. But his nails were clipped but still very sharp and scratched easily.

I took my puppy in to get nails done. The groomer had very little experience with bigger dogs. She tried for 2 mins than gave up. My advice bring your dog to someone who knows what they are doing. It was a total waste of time going.

The team was at the front desk and ready to go when I arrived with Osa. They asked a few questions about Osa and were very friendly. I think this was the best cut Osa has had! They did a great job!

Everyone was very friendly and professional. My dog is 14 and is now blind and they made him very comfortable and relaxed. The cut is perfect.

Groomer was great and very patient with my nervous pup. Great price for everything that was included. They even gave us a 20% off coupon to use.

Hayley was fantastic! Her grooming ability and knowledge was super. My 16 year old dog was perfectly groomed. 😁

The groomer was friendly, efficient and treated my dog like her own.

I have always been extremely pleased with the services at Petco! Amanda is truly amazing! Thank you, and keep up the outstanding job that you do, Amanda!!!

She came in pretty matted and I know how difficult she can be but they did a great job she is very happy!

Amanda and staff are just AWSOME with my dog Kelsey. They understand her and treat her like she was their own..

They are courteous and kind and text me updates on how she is doing. That alone would keep me going there as I get nervous when my dog isn’t with me.

Normally when we bring our pet they take care of him well even with Matte and all he’s been there previously at least 5 times. This time around we had a groomer named Samantha P she seen our dog previous into booking the appnt and said she can be his groomer and scheduled the appnt and now the appnt date comes around she made it an issue saying he was too matted knowing the schedule is hard to book I believe because the appnt was a 5pm she just didn’t want to do the grooming.. I was upset I left work early just to make it the appnt just for Samantha to deny! Very disappointed

My both Buddies Benji and Scidian told me those girls was very very nice made us Handsome 🤩 .

She was very nice and professional and knew how to handle the dog

Great customer service and very informative when I had questions about my dog.

Excellent service. Took great care of my dogs.

Very pleasant dog enjoyed it as well

On time; good customer service; dogs liked great!

Every time we take our puppy there she is treated super!!

Haylee was sonpatient with my dog who was all over the plsc

Hayley does a wonderful job every time!

It was a bit too high in price. I feel it was not worth the money.

Nice work, but the stylist needed to cut all areas as requested, not sure if nails were trimmed or if dog was expressed as part of grooming costs, need explanations.

First time cut for my fur baby she will be 2 in May the groomers did an excellent job plus my fur baby let her I will continue to bring her back to be groomed

Friendly Courteous and My Dog Looked Amazing! The Pink Boe Tie given was a nice gesture

I love taking my dog Trinity shes very comfortable with these young ladies

I Titus loves going there and they always do a great job

My dog is shedding more then ever; there’s hair EVERYWHERE

They made my maltese look like edward scissor hands.. cuts on his belly, chopped hair long in spots short in spots. I literally coukd have done a better job at home. Left knots and clumps all over. Id NEVER recommend this service

No return call from message left.

Good Service

Friendly staff