Shaggy Dog

Ive taking my dog there for several years and that time some older ladies was running the place. Since the new staff my dog has been nipped on his ear ,his butt and this last time he was cut beneath his eye that Im treating.They offered to pay vet bill and refund my money.The place were messy up on return to pick up dog.The employ looked like addicts no I will no longer use them

Loved the ladies that were working there taking good care of my dog I just took into my home a few days prior. My dog is skittish a bit but they were so kind and loving towards her. My beautiful German Shepherd came back home smelling so good and so soft. They also gave her a Christmas bandana, so cute! 🤗 They informed me a little bit about German Shepherds and were just kind and caring when they spoke to me. Also was not pricy and who doesnt love a good bargain. Great people. Definitely recommend this place

They managed to trim our very snippy chihuahua*s nails without issue. Will definitely be back. - update: been going almost a year. No issues. Still very happy with the service happy chihuahua

I love that they have quiet hours for dogs that need it. Tracy and Taylor do a wonderful job with my dog, and the price is unbeatable. Ive never had any issues, and they go the extra mile to keep my dog happy while shes there.

Taylor was polite, and accommodating, and did a great job with my Shih Tzu, Duke! Thank you kindly!

They did a great job, I love it and Great service 👍🏻

Madison and Jessica never look so good!!!If I could only get my loving mother in. Im sure they would have done a great job❤❤❤

Just left there and these girls are great. They did our dogs nail so nice which was amazing cause she wouldn’t let no one else touch her she is a bitter when it comes to her nails but they were great with her. Diffently going back already made appt. Very nice girls and great with the animals🥰

I was referred here by my bff when i moved back to the area and thank God for her! We love this place…my dog is 19 and has been coming here since he was about 16. He’s in his Golden Years and Tracy takes such amazing care of him. She’s warm, gentle and puts so much love into grooming my furbaby 🐶 💙 Thanks Ladies ❤️💜❤️💜❤️

Take our dogs all to Tracy. Wonderful job every time. Thank you again Tracy

Nice job done on our boys.

We love Shaggy Dog! Fairly priced and they always do such a great job! They take their time and their quality work shows. Our girl always leaves happy and we are never nervous leaving her there unlike at the big box pet stores like PetSmart or Petco. They truly love dogs!

They are wonderful. Mason is very timid and they take such good care of him. He always looks so cute when I pick him up.. they do a great job. So glad I chose shaggy Dog as his groomer.

Sense my favorite groomer Rachel left and went to spots grooming on east ridge rd. I have not had to go back to shaggy dog. I am just glad I found out where Rachel moved to. She is a fantastic groomer I love how she makes my dogs beautiful.

I took my baby boy in today for a much needed groom and I have to give these ladies at the Shaggy Dog props! They were short staffed and never canceled anyones appointment and stayed on track as far as time. They did an amazing job grooming and loving my morkie and he was so happy when I picked him up. They are all animal lovers and you can tell how passionate they are to their work by the wagging tales of their clients!!!! Thank you so very much Carrie, Tracy and Josie for making my baby a happy lil doggie ❤See you in March!!!!!

Was introduced to Shaggy Dog years ago by a good friend. We have only taken our pooch to one other place and that was only because Shaggy Dog was closed that day. We will never go anywhere else as long as Shaggy Dog is around. Friendly staff, and Barkley loves it there. They do excellent Everytime.🐾❤️

Very good ,did such a marvelous makeover on my Belgium Shepherd. highly recommend

Great experience. My first time taking my dog and he looked great. They listened to my wishes for his cut and did exactly that.

My review of this is not because of the place specifically but because I’ve seen more than a few bad reviews even before this last one.. and instead of investigating employees and situations and taking the customers into consideration and apologizing for bad experiences the owners husband would rather argue and reply back... seen reviews of people asking to speak with owner before hand and never getting the chance. Seen reviews of the shop in general.. but most reviews are of employees and quiet a few sounding like 1 specific employee.

I tried this place out because someone recommended it to me. The place honestly smells like mold and everything looks extremely run down. The staff isnt very friendly and not professional at all. My dog came home honestly scared and looked more shaggy then when she went in there. She also smelled like a bottle of terrible old lady perfume when she got back home. I would not recommend this place to anyone

My dogs love this place. They are excited when dropped off and stunning when they leave. Your dogs will be in great hands.

I just took my dog there...he has been there 4 other times...the lady that does my dogs grooming was nice...but this last time he went there it was different...the same lady wasnt to friendly with me she took my dogs leash and dragged him bc he didnt want to go with her...when I picked him up 3hrs later there was a lady in the back saying by, thanks for the memories,I didnt take that to well...my dog came home and had a foghorn cough that he didnt have before and seemed scared...he always slept under my bed,thats where he preferred...and now sleeps on my bed near my head all night for the past 3 night.

Josette has been there for years and really takes care of her dogs like they were her own. No nasty chemicals, no sedation, just love and a great job.

Shaggy Dog does a phenomenal job for my poodle boy. Look at his smile!

Customer service is great . My dog loves going there. He look so beautiful when he is done with his bowtie

I have been taking my dogs to Tracy for a long time, even before the Shaggy Dog. Tracy and her staff are great with our dogs and supply an excellent service at a reasonable price.

The women there are just awesome. I have two dogs. A Portuguese water Dog and a shih Tzu. They both came out great. I have already have referred some people.

Tracy is the best she does excellent work for my Sasha. Ty ❤️ 😊

Get experience for puppys first grooming. Lauren took plenty of time with her. She didnt seem to want to leave when I got there!

Quick and easy to bring my dog to get his nails trimmed. The ladies there are all so kind. Wouldnt go anywhere else!

Ive been going here for years with different dogs, theyre always great to my dogs and do a great job.

Very caring and exceptionally careful with more frightened animals. They take their time with their fury customers and really get to know them and their fears!! Very special, indeed!

I take my two pups here. Alway professional and loving towards my babies.

Im so satisfied with the service, and the grooming was excellent, I want all to know take your pets to the shaggy 🐕.

Great job on my Hershey!

Our little girl is treated with love and care on all her visits!

I normally don’t find time to write a review about a business.. but on my way home from the groomer I could not stop thinking about how genuinely kind Tracy at shaggy dog is. She has to be one of /if not the most sweetest woman that I have ever met. There is no doubt the amount of love and compassion she has for dogs. I would not want anyone else to groom my dog after seeing the bond Tracy has with it seems all of shaggy dog clients obviously including my own.. my 15year old pup Jackson always goes in looking like a fluffy mess, and walks out looking and smelling like a young stud!! I highly recommend using shaggy dog to anyone who wants to make sure their furry friend gets treated like royalty and come out looking like a million bucks. Thank you Tracy and shaggy dog for your service and compassion. We will be back again! ❤️

Best place I have brought my dog too.Highly recommended 👌

Love love love the experience and the groomers are amazing. Cardi loved it. I recommend it.

Great people, my dog absolutely loves Tracy. Very caring people who love our furry friends.

Very friendly and priced reasonable for dog cut

Mamma Mia is beautiful thanks to Shaggy Dog

Not fancy place at all but they do a great job grooming my multipoo at a reasonable price.

Fabulous care, great cut, nice people (Jo and Heather had my great Pyrenees smiling)

Love love this place. They groom my special needs babies. Thank you Josette and Heather ❤❤

Very excellent .They love my little Zoey. She loves them. Great prices.

I love this place they do a very good job on my dog I give them a ten

My mother brought her dog there and they did a horrible job the cut was uneven and they blammed it on my mom comming in to pick up her dog before they were done which took 3 hours

THE PHONE IS ALWAYS BUSY!!!!!! CALLED THE WHOLE DAY TRYING TO GET THROUGH TO SCHEDULE MY DOG TO BE GROOMED AND SOMEONE COULDNT BE BOTHERED TO MAKE SURE CUSTOMERS COULD GET THROUGH THE LINE.

My dogs love going to them.. they are very good

Always taking good care of my fur babies!

Always very happy with the service and a very professional job on cutting. Price very reasonable.

Tracy is THE BEST and truly loves our Willow!

I had a great experience. Tyson loved his new look.

Great people..and my dog seems to really enjoy interacting with them

They take the phone off the hook so no calls can come through. The woman I normally get my dog hair by I think she quit. So they don’t understand the schedule I missed an appointment they said they would call me back never did I had to go to PET SUPPLY and pay 70 dollars for a damn cut which is insane

Wont be taking my babies to a place that will rough up your dog if they arent doing exactly what they want.

They do a very good job and not super expensive.

They are awesome with dogs, especially if they are nervous or timid.

This is the best groomers I have ever been too!

Best care for any pet! Excellent care for shelties.

If your dog needs anything done this is the place to bring your pet they really do care about your pet

Love the employees!! They do a fantastic job

Love Tracy & crew. They r the BEST!!

Caring people.. Good work at a good price .. My dog loves them

This place is great very friendly people ,and the owner is wonderful

Great place. Bobbi always does a great job.

Best groomers in Rochester NY!!!!

Very good with my elder handicap dog!

Everyone at Shaggy Dog is very nice and professional. My dog gets really bad anxiety and has never allowed us to clip his nails at home. One Petco told us not to bring him back at some point bc they couldn’t handle it. So he does take a lot of extra effort than most other dogs and they did just that for him. His nails were overgrown but they got them down to a good length without hurting him and they soothes him when he started freaking out. I’ll definitely be returning with my big baby.

My dog and I love this place! Very friendly employees, all fantastic with animals, and great prices! My dog is only a puppy too, and they manage to give her an incredible cut and keep her calm during it! Will be going only here from now on!!!

If you’re going to post a review on here you have to have been an actual customer! My dogs went to The Shaggy Dog and loved going there! They always did a great job and the groomers were all friendly. My last dog used to get excited when I drove her there and she recognized the route. If you weren’t a customer then you have no business posting a “review”. That’s how rumors get started and develop a life of their own! Rumors destroyed Irondequoit Mall. Base your reviews on FACTS and not gossip!

Loving caring people, dedicated to how awesome their clients look.

Only place I have taken my dog and he comes out with his tail wagging..

The people here are all very friendly.Theyre great with the dogs and do a fabulous job.I have 4 dogs and they always fit them in on the same day.Awesome girls!!!

Good prices and very knowledgeable people

Love them, our dog is handicapped and they are wonderful with him.

Been there going for years very good place

Dog spoilers 😅. Awesome atmosphere!!!

Great Staff! Great Service!

I love shaggy Dog.....

Expensive, staff is friendly

Love this place

Great with snowy

Very friendly

Nice place

Terrible rude person

Great for dogs

Every Every 👍